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#linode IRC Logs for 2015-03-31

---Logopened Tue Mar 31 00:00:14 2015
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00:06<raju>We face the problem with my root user we unable to login in Lish and putty, we change the root user password from Rescue mode but we face the same problem, We create a user account on the server, it is login from Lish and putty
00:07<Cromulent>raju: so you can login via lish with a normal user but not the root user?
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00:09<Cromulent>raju: are you using funky unicode characters in your password?
00:09<nate>better yet, did you disable password-based root login?
00:10<nate>Oh wait that wouldn't effect lish nebermind
00:11<Cromulent>raju: try changing the password to a simple one only using ASCII characters (when I say simple I don't mean easy to bruteforce just the basic upper, lower, number and symbol password)
00:11-!-Guest563 is now known as _e0o
00:11<raju>i set the simple password
00:11<Cromulent>raju: are you absolutely sure you have the correct password?
00:12<Cromulent>sometimes mistakes can happen
00:12<raju>my password like raju123
00:12<Cromulent>might want to change that
00:12-!-js__ [~js@2605:6000:101c:4093:222:4dff:fead:4443] has joined #linode
00:12<Cromulent>oh "like" gotcha
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00:13<raju>recently i change
00:13<raju>my password
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00:14<Cromulent>raju: are you sure you are connecting the right linode from within LISH at the start?
00:14<Cromulent>maybe you are connecting to a different one and that is why the root password isn't working
00:15<raju>no, i am connecting right one only
00:16<Cromulent>raju: well something is wrong it is either connecting to the wrong linode or you have the wrong password
00:16<Cromulent>raju: I guess the only thing you can do in this case is contact linode support and find out if they know what is wrong
00:17<Cromulent>raju: question: can you login to the root account using SSH?
00:17<raju>i change the root password from rescue tab in restet root password
00:17<raju>i unable to login ssh also
00:18<Cromulent>well I can't think of any other problems it might be
00:18<Cromulent>contact linode support directly
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00:21<raju>ok thank you
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01:13<biswajit>hello everyone
01:15<biswajit>I have migrate my codeigniter based website to linode server.but my .htaccess file is not working.
01:17<biswajit>is there anyone who can help me to avoid this problem.
01:22<nate>biswajit: Define 'not working' and are you using apache?
01:24<dcraig>trustly lad, perhaps one of your apache configuration files is missing the lucky phrase "AllowOverride All"
01:26<biswajit>i want to avoid index.php from url.
01:27<biswajit>i have changed AllowOverride None to AllowOverride All.
01:28<biswajit>mod_rewrite is not working
01:29<dcraig>is the rewrite module enabled?
01:30<nate>and did you make sure to turn the RewriteEngine on in .htaccess?
01:30<biswajit>can you please tell how i will enable rewrite module
01:32<nate>How about pastebin your .htaccess file :P
01:32<biswajit><IfModule mod_rewrite.c> RewriteEngine On RewriteBase / RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ index.php/$1 [L] ErrorDocument 404 /404.html </IfModule> <IfModule !mod_rewrite.c> # If we don't have mod_rewrite installed, all 404's # can be sent to index.php, and everything works as normal. ErrorDocument 404 /404.html </IfModule>
01:33<+linbot>New news from forum: automatic backup server issue in General Discussion <> || DDOS Linode in General Discussion <> || How to deal with excessive memory usage WordPress? in General Discussion <>
01:33<biswajit>this is my .htaccess file.
01:34<Cromulent>use a pastebin...
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01:41<biswajit>can anyone please help me?
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01:42-!-Sirrush is "Xa" on (unknown)
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01:52<nate>biswajit: I said pastebin, not paste
01:52<nate>None of us have any interest in trying to read a newline-broken htaccess file in a single line
01:55<dcraig>speak for yourself
01:55<dcraig>it is my favorite thing
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02:01<seasonsplash>Anyone from Linode
02:01-!-gparent [] has quit [Ping timeout: 480 seconds]
02:01<seasonsplash>It has been 3 days since i registered from an account
02:01<seasonsplash>I also paid for it
02:01<seasonsplash>It has not been approved yet
02:01<seasonsplash>and now even my account has lost, i cannot login
02:01<seasonsplash>any suggestions?
02:03<nate>Have you checked your email spambox to make sure it didn't get declined for some reason (and the notice didn't end up in your main inbox)
02:05<seasonsplash>I checked my spam box as well
02:05<seasonsplash>no communication
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02:05<seasonsplash>infact when I asked for forgot password, still no communication
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02:08<asoiso>My account is currently being reviewed. how long?
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02:10<nate>seasonsplash: Might be simpler to email directly
02:11<nate>asoiso: It depends, it can take some time, no real static ETA, just depends how many they have I imagine
02:12<seasonsplash>I have wrote twice to them in last 2 days
02:12<seasonsplash>no response
02:12<arlen>call them
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02:12*nate isn't really sure if they have anyone on the phones this time of night, but could be worth a shot
02:12<asoiso>So, I've been waiting for a day, and have not received mail
02:13<arlen>I'm sure they do
02:13<arlen>says on the site they do
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02:53<Sol_>hello can i ask something before i purhcase vps ?
02:53<Sol_>do you accept google wallet?
02:58<kyhwana>nope, just cc's mostly
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02:59<biswajit>how to set cronjob in linode server?
02:59<dcraig>just like any other server
02:59<dcraig>I like crontab -e
02:59<kyhwana>"crontab -e"
03:00<dcraig>don't listen to kyhwana
03:00<kyhwana>Don't listen to dcraig
03:00<dcraig>according to me, you should interpret kyhwana's statement as "listen to dcraig"
03:01<kyhwana>oh fine, just do what dcraig says
03:02<dcraig>listen to kyhwana
03:02<dcraig>in this instance only
03:02<biswajit>what is the next step?
03:02<kyhwana>What do you mean, what is the next step?
03:02<dcraig>if it's your first time, you might have to pick your favorite editor
03:03<dcraig>vi is the obviously correct answer
03:03<James_T>crontab -erection
03:03<biswajit>i have take the nano editor
03:04<dcraig>for shame
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03:04<biswajit>how can i change to vi editor?
03:05<kyhwana>just use nano
03:05<kyhwana>then, add your cronjob! then exit/save
03:05<biswajit>i need the command for crontab
03:05<kyhwana>? you're editing the crontab right now
03:05<arlen>scroll up
03:06<@drussell>James_T: <3
03:06<James_T>drussell: pm
03:06<biswajit>no i have not set any crontab before
03:06<dcraig>what do you want to run, and how often do you want to run it?
03:06<biswajit>in every minute
03:07<dcraig>please pick every third thursday in odd-numbered months
03:07<dcraig>every minute is what we call the "5 star" choice
03:08<biswajit>means * * * * *
03:09<biswajit>let my cronjob url is
03:10<dcraig>the idea of a cronjob url makes me cry a little
03:10<dcraig>but OK
03:11<biswajit>can you please help me for this?
03:11<dcraig>hold on, launching google
03:12<dcraig>* * * * * wget -q -O -
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03:12<dcraig>ta dah
03:12<dcraig>that will be $50
03:12<kyhwana>dcraig: I bet you didn't even launch google!
03:12<dcraig>and you'll need wget
03:12<dcraig>which you may already whave
03:13<biswajit>File Name to Write: /tmp/crontab.ge2w7N/crontab
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03:19<James_T>it writes to that
03:19<James_T>then it verifies the syntax is correct
03:19<seanh-corona>anyone else seeing high packetloss to/from dallas?
03:20<dcraig>looks fine from fremont
03:21<seanh-corona>in SJC via comcast it looks fine too
03:21<dcraig>looks fine from comcast in... oregon!
03:21<zifnab>looks fine from montana via charter
03:21<seanh-corona>but from my nodes in dallas to/from AWS us-east is't crap
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03:22<zifnab>assume its a glitch in the matrix and it'll resolve itself shortly
03:22<seanh-corona>that would be better if I wasn't getting paged about an outage :D
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03:23<zifnab>good point
03:23<zifnab>do two mtrs: one from the place thats having issues getting there, and one from the box to said place
03:23<zifnab>maybe you can track it down and support can help
03:23<dcraig>the two mtrs will collide in midair
03:24<zifnab>don't cross the mtrs!
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04:35<retrolove>i want to host my conspiracy site on linode is this okay or do i need to find a host in a country without strict rules
04:36<retrolove>thanks bot
04:36<+linbot>you're welcome
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04:52<nate>"without strict rules"? You mean there are countries with anti-conspiracy laws?
04:53<nate>Tbh sometimes I feel like the US could use some like that, but I guess that'd be pretty against the whole free speech bit
04:53<nate>some of those conspiracy sites are straight into orbit
04:53*Peng nods
04:54<Peng>Free speech sounds great until you see a bunch of people speaking...
04:55<Cromulent>the art of free speech is to allow people to speak who you violently disagree with
04:57<rnowak>the art of shovel to the face is beautifulerest
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05:03<+linbot>New news from forum: Remove index.php from URL in Web Servers and Web App Development <>
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05:13<+linbot>New news from forum: The database is deleted, Howcan i recover the database??? in Sales Questions and Answers <>
05:15<Cromulent>^ oh dear
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05:25<nate>her post gives me a feeling like it may not actually be -deleted- so much as something screwed up in her database
05:26<nate>more so since her database error showing on the website implies a user-permissions issue, pretty sure PDO would explicitly state if the database was MIA rather than "access denied"
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05:34<+linbot>New news from forum: The database is deleted, Howcan i recover the database??? in Sales Questions and Answers <>
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05:45<Peng>nate: Is it possible it would show an error like that if everything had been wiped out, including the auth data?
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06:03<nate>Peng: if all the user stuff was wiped too then yeah I suppose it would, but I'd question how mysql is even running if the actual mysql schema was wiped :P
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06:54<+linbot>New news from forum: Remove index.php from URL in Web Servers and Web App Development <>
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07:15<ertqrl>hello :)
07:16<ertqrl>is there anyone
07:16<ertqrl>or here is fully bots
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07:16-!-MJXII is "Esge" on (unknown)
07:18<ertqrl>hellooooo guys :D
07:19<+linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient!
07:26<ertqrl>does anybody know
07:26<ertqrl>how can i make small Waiting (TTFB) tima?
07:26<ertqrl>its about 5-10 seconds with dynamic pages
07:31<Meyer^>ertqrl: Fix the reason why it takes time?
07:32<ertqrl>I couldnt find any reason really :(
07:32<ertqrl>I think mysql querries has problem
07:32<ertqrl>cached pages come very fast
07:33<ertqrl>and static content fast
07:33<Meyer^>ertqrl: Then enable MySQL's slow query log
07:33<Meyer^>ertqrl: Set it up to log queries taking longer than 1 second and see if you can optimize them. Either by rewriting the queries or most likely by adding proper indexes.
07:35<ertqrl>i optimized them last night
07:35<ertqrl>some websites fine
07:35<ertqrl>but mostly wordpress sites very long
07:35<ertqrl>ttfb :(
07:37<nate>ertqrl: Your TTFB is FIVE to TEN seconds?
07:37<nate>What the hell :P
07:38<ertqrl>Yes i am thinking so
07:38<ertqrl>Some sites on server very fast ttfb
07:38<ertqrl>but almost all wordpress websites 5-10s
07:38<ertqrl>load is ok
07:38<ertqrl>ram is ok
07:38<ertqrl>disk and others ok
07:38<ertqrl>mysql tuner ok
07:38<nate>ertqrl: Those are very general things, all of which can have a combined effect on stuff
07:39<nate>YOu may wish to look into using a profiler tool, maybe xdebug or newrelic's services
07:39<nate>they can show you were bottlenecks are (ignoring that wordpress itself is largely one)
07:39<nate>You may wish to look into installing memcached and getting WP-FFPC in your wordpress to do some query caching if it's at that level
07:39<ertqrl>memcached alreay installed
07:40<ertqrl>is that a plugin?
07:40<ertqrl>yes it is
07:40<nate>It's a plugin for different caching models yes
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07:41<ertqrl>ok i am installing new relic services
07:41<ertqrl>and trying wp-ffpc
07:41<ertqrl>i hope they will help
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08:38<afx237>i'm shopping around for an australian VPS... i assume linode still has no plans to open up here?
08:39<dwfreed>if they do, they haven't announced them
08:41<afx237>probably too expensive here considering plans are the same price across all DCs
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08:42<Nivex>How's connectivity to Singapore? That DC will be coming online soon.
08:43<afx237>Nivex: yeah should be pretty good, i'd be fine with japan even, but i really want to be able to tell my clients that the server is here
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08:46<yyyjp>Hi there. I've been urgently trying to reach someone at Linode via the support@ e-mail address regarding a charge on a card I need urgently cancelled before it's authorised - is anyone here able to look into that?
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08:46-!-Schaap is "Shadow386" on (unknown)
08:46<Peng>Have you filed a ticket the normal way?
08:46<Peng>You could also call them on the phone.
08:46<Nivex>nope. support@ is the correct avenue for email. if it's that urgent you may wish to telephone
08:47<Nivex>ah, yes, ticket would be faster than email.
08:47<yyyjp>my account can't access tickets
08:47<Nivex>phone it is then.
08:47<yyyjp>thank you
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09:15<+linbot>New news from forum: Can't receive email with citadel in Email/SMTP Related Forum <>
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09:36<+linbot>New news from forum: Can't receive email with citadel in Email/SMTP Related Forum <>
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09:46<+linbot>New news from forum: Can't receive email with citadel in Email/SMTP Related Forum <>
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09:55<Peng>Can you resize legacy annual 10% discount plans via the Resize tab, or does it take a ticket?
09:55<dwfreed>Peng: probably ticket, but you can try
09:55<Peng>Trying is scary. I'll go with a ticket. :D
09:57<Peng>Does whoever files ticket 4,444,444 get a prize?
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10:00<Peng>It'll probably be more like.... "[4444444] ToS Violation - Malicious Activity. ... As we cannot allow activity of this nature on our network, we ask that you update this ticket promptly or we may need to power down your Linode to prevent further malicious activity. Also, you won a $20 service credit!"
10:00<Peng>$44.44 service credit*
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10:02<Nivex>Peng: let me know what happens. I've got a 2G 10% that I've considered scaling back to a 1G.
10:03<Habib>hello is there anybody here
10:03<Peng>That's what I'm doing. :D
10:04*Habib slaps fenghong around a bit with a large fishbot
10:04<Peng>Habib: WTf, don't do that.
10:04<Nivex>I really wish the OFTC web admins would take out that command
10:05<Nivex>!to Habib ask
10:05<+linbot>Habib: If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient!
10:05<Habib>i need help
10:05*akerl slaps Peng around a bit with a large fishbot
10:05<Peng>I really wish someone would set up a bot that auto-fishslaps one of the opers whenever a web user uses it.
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10:05<Nivex>Habib: don't we all.
10:05-!-bbankes [] has joined #linode
10:05<Peng>However I don't have a deathwish. Or skill with Supybot.
10:05-!-bbankes_ [] has joined #linode
10:06<gparent>The latter can be acquired.
10:06<Habib>nobody answer me
10:06<akerl>Peng: Last I looked, supy doesn't really have like trigger support like that
10:06<akerl>Habib: You haven't asked a question
10:06<Peng>akerl: See? I'm totally doomed.
10:06<akerl>You *could* make it herald new users by slapping them when they join
10:06<Habib>Do u have affiliate program
10:06<+linbot>New news from forum: Can't receive email with citadel in Email/SMTP Related Forum <>
10:06<+linbot>Looking for a referral code? Use this one for free activation: dbe98bfe8cad58e02d9ea22fc98f446240edc909 (Referral docs: )
10:07<Peng>Also I wanted !referrals
10:07*Peng updates URL in !referral
10:08-!-Zimsky- [~zimsky@2407:500:5::cf48:1cad] has quit [Ping timeout: 480 seconds]
10:09<Habib>how is the tracking system?
10:09<gparent>It works similarly well to the G-Diffuser.
10:10<Habib>I cant understand
10:10<akerl>Habib: WHat tracking system?
10:10<Habib>referrals tracking system
10:10<akerl>It tracks referrals
10:10<Habib>that other company do
10:10<akerl>You refer somebody, they stay a user, you get a Linode credit
10:11<akerl>that's it
10:11<Habib>through coocki
10:12<Habib>through cookie??
10:12<akerl>Through your referral code
10:12<akerl>You give them the code, they use the code when they sign up, bam
10:12<Habib>this is not easy
10:13<Habib>bad service
10:13<Habib>worst provider
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10:14<arlen>ikr, so terrible that all your questions were answered
10:14<akerl>such coocki
10:15<akerl>very misguided
10:16<Peng>It must be opposite day.
10:16<gparent>worst webuser
10:16<gparent>bad question
10:16<Peng>They join, ask if anyone's here while two people talk, assault a random person, get their questions answered, and ragequit.
10:16<+linbot>New news from forum: Can't receive email with citadel in Email/SMTP Related Forum <>
10:19<dzho>let's all bear in mind that it's already April Fool's day in parts of the globe
10:21<Peng>Is it a sign you're becoming a grumpy old person when you hate April Fool's Day?
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10:25<Peng>I'm pretty sure I still loved it 2 years ago
10:28<gparent>still waiting on gmail blue
10:29<@ccravens>I've always hated April Fool's Day.
10:30<Peng>You were born grumpy and old
10:31<@ccravens>Some say that.
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10:41<MajObviousman>is the news about systemd forking the Linux kernel truth or an early April Fools?
10:41<dwfreed>latter, as far as I can tell
10:41<akerl>April fools
10:41<gparent>that's the thing with systemd - it's a matter of time.
10:42<gparent>april fools this day, reality the next!
10:42<akerl>Though the real fools are all the people screaming and ranting about how this is Just Another Sign That systemd Is Of The Devil
10:42<akerl>without bothering to fact check themselves
10:42-!-aforster [~aforster@2600:3c03::f03c:91ff:fe73:602a] has quit [Quit: Bye]
10:42<MajObviousman>I honestly wouldn't be surprised if they did
10:42<MajObviousman>considering the friction
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10:43<Peng>It fooled me, but in my defense it was 30 March.
10:44<akerl>I'm just amused at how public perception of forking is based entirely on whether they like the dev
10:45<MajObviousman>I worked at an open source company for a while, and they had an unmaintained legacy codebase and a maintained modern codebase
10:45<MajObviousman>people were still using the legacy software, and they were unwilling to upgrade
10:45<MajObviousman>for some reason, we were paranoid afraid that folks would fork the legacy codebase. As if that was the absolute worst thing that could possibly happen.
10:46<MajObviousman>and, well, they did fork it. And the fork survived for a few months as people enjoyed a fresh breath of air into the legacy codebase and some new features
10:46<MajObviousman>and then it died
10:46<tanja84dk_>akerl how do we report a spam profile on the linode forum?
10:46<MajObviousman>all without disturbing us
10:48<akerl>tanja84dk_: Probably with the report button?
10:49<tanja84dk_>akerl, thanks and sry, just noticed that my chrome had logged me out of the forum, even that lastpast shoud log me in automaticly
10:50<tanja84dk_>so that was why I didnt had the report buttom, and noticed it after I asked you ( sry for taking your time )
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10:58<gparent>Nightmare: would you still have a list of packages from a trimmed down debian install handy?
11:00<Peng>Nivex: My ticket got a simple "We can certainly take care of this for you ...". Dunno if I could've done it myself.
11:01<Nivex>Peng: cool
11:02<Peng>Sometimes I suspect Linode is sending the 17-year-old junior customer service people to the punch card archives to figure out the answers to my tickets.
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12:17<+linbot>New news from forum: Can't receive email with citadel in Email/SMTP Related Forum <>
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12:35<Corey>Wow this is working! Haha
12:36<Corey>So I made a PHP update on my Linode server but now my WP site is showing a blank screen.
12:36<gparent>Hi, I'm Corey from 1952.
12:36<gparent>Finally we meet.
12:36<akerl>Corey: Check your logs?
12:36<Corey>It's been awhile. How are you?
12:37<Corey>I believe I need to do service PHP5-RPM restart
12:37<Corey>How can I go about doing this?
12:38<gparent>it's php5-fpm, lowercase.
12:38<gparent>then exactly how you typed it
12:39<Corey>And where do I add this?
12:39<Corey>yes you are correct, its "service php-fpm restart
12:40<Corey>I am new to Linode and the developer I am working with is overseas and sleeping at the moment but the client is requesting immediate changes and the site is blank!
12:40<gparent>akerl's advice is still the most relevant at this point. I'm just telling you cause you asked, but restarting php5-fpm is usually a temp. solution at best.
12:41<Corey>Correct and I will bring this up to the team.
12:42<Corey>But at the moment I need to restart php5-fpm to fix this temp solution
12:42<Corey>Where can I initiate the restart?
12:44<Corey>Are you still there?
12:44<Corey>Can you please tell me where I can initiate the php5 restart?
12:47<Corey>Hi Arlen
12:48<Corey>Can you please tell me how I can restart php5-fpm?
12:48<arlen>service php5-fpm restart
12:48<Corey>And where exactly do I put this to do the restart?
12:48<Corey>I am new to Linode
12:48<arlen>the command line
12:49<Corey>While logged in to Linode or on a mac?
12:49<arlen>well, where do you want to restart php?
12:50<Corey>Haha I believe at "root@xxxxxx:/car/log/nginx#"
12:50<Corey>oops I meant "var" not car
12:51<arlen>if that's the linode, sure
12:52<Corey>so in command line on a mac, I can do "root@xxxxxx:/var/log/nginx# service php5-fpm restart"?
12:52<Corey>And that should work?
12:53<Corey>I want to do a restart on the linode server
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12:54<arlen>are you logged in?
12:54<Corey>Yes I am logged in to Linode
12:54<arlen>so just do the command
12:54<Corey>Where is the command?
12:55<Corey>I see Dashboard, Remote Access, Rebuild, Rescue....
12:55<arlen>that's the website
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12:56<arlen>you could use lish, under remote access
12:56<arlen>but ssh would probably be easier
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12:58<Corey>Ok so I am using SSH to connect through FTP
12:59<arlen>i am not drunk enough for this
13:00<dzho>ssh is a protocol to secure communication. It can be used as a remote terminal (ssh qua ssh) or it can be used to transfer files (scp, sftp, rsync, etc.).
13:00<Corey>I am a front-end developer, not a server admin but all I need to do is restart a stupid PHP server lol. Not sure why that is so hard
13:01<arlen>it ismt
13:01<arlen>isn't *
13:01<dzho>Corey: you know the saying, it's not how hard it is to push the button, it's knowing which putton to press, when.
13:01<Corey>Haha true
13:01<Corey>And I have NO IDEA which button to push
13:01<dzho>I guess the question is, why are you not working with a system administrator for this?
13:01<Corey>And I really appreciate your help.
13:02<Corey>He is overseas asleep right now.
13:02<arlen>wake him up
13:02<Corey>I forgot that I can't update PHP files or else the WP site on Linode will go blank which it did.
13:02<dzho>I'd counsel you on reboots through the web interface, but I use the web interface as little as possible :-)
13:03<dzho>which is not a comment on its qualities in any way, but rather of my preferences
13:05<Corey>To each their own man
13:10<Yaakov>Can I have a woman instead?
13:11<Corey>You will remain lonely
13:11<Yaakov>Oh, not as a companion. I planned on releasing her. I just thought it would be nicer.
13:11<Corey>Do you even know what a woman is? If you did, you wouldn't be asking for one.
13:11-!-Corey [] has quit [Quit: Page closed]
13:12<Yaakov>I have my woman companion already, 33 years married.
13:12<Yaakov>Hmm... Corey seems to be a little anti-woman. Too bad.
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13:27<+linbot>New news from forum: Postfix/Dovecot/MySQL guide in Email/SMTP Related Forum <>
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13:50<MajObviousman>Yaakov: I didn't realize you were ancient
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14:28<dzho>well, that escalated weirdly
14:29<dzho>this is why I prefer the non-gendered "mang" as an exclamation.
14:36<Yaakov>MajObviousman: I'm not, I am just a non-standard vintage for this venue.
14:36<MajObviousman>married at age 8
14:36<Yaakov>Married at 19.
14:37*MajObviousman does some quick math
14:37<MajObviousman>that's not ancient?
14:37<Yaakov>No, not at all.
14:38<Yaakov>Aside from the chronological aspect, I can't see a metric that would make me "ancient".
14:38<Yaakov>And even that... I'm probably only a little more than halfway done.
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14:54<dzho>so say we all
14:55*dzho hands caker an electric guitar, some spandex, and some hair extensions
14:55<@ccravens>Go ahead and jump.
14:56<@caker>you guys ... I was talking about FTL!
14:56<dzho>mang, you didn't even check the DRADIS
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15:03<MajObviousman>dzho the Cuban
15:03<MajObviousman>who knew
15:04<dzho>MajObviousman: I am a cosmopolitan, just like that dude in the O. Henry story.
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15:07<sp_>I've got several servers I can't reach on a remote datacenter... how can I diagnose if my provider has a problem and isn't telling me about it?
15:08<akerl>How have you tried to reach them?
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15:10<sp_>ping, http
15:10<sp_>ssh is also unresponsive
15:10<akerl>Did you check whatever out-of-band console they provide you?
15:10<sp_>services and hosts have been flapping all day
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15:17<sp_>no OOB console
15:17<sp_>only ssh and that is not working
15:17<akerl>The provider doesn't have an out-of-band console?
15:17<akerl>what provider?
15:18<sp_>they deny having any issues but several servers hosted by them have failed today
15:18<akerl>Did you check MTR?
15:19-!-_404`d [] has joined #linode
15:19<sp_>thanks for that, hadn't heard of MTR
15:24<pronto>i shouldn't be allowed to use colors;
15:25<sp_>akerl: MTR reports 5 hops and ??? on the last one
15:25<akerl>Pastebin it
15:25<+linbot>Please paste longer snippets over at and not in the channel
15:26<dwfreed>win 21
15:27<sp_>that's from a linode in tokyo, to Chile
15:27<akerl>sp_: So it looks like a routing issue
15:28<sp_>linode has never failed me so I'm unprepared to deal with datacenter failures :)
15:28<akerl>No way to know for sure what it looks like since you can't MTR in the other direction
15:29<sp_>I'll MTR in the other direction as soon as I can get a ssh session
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15:30*MajObviousman points and laughs at dwfreed
15:30*MajObviousman then wonders which windows is 21
15:30<dwfreed>MajObviousman: freenode dev channel
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15:32<sp_>akerl: do hpos 7-8 look strange to you? why are the entries repeated, and they bounce off each other?
15:34-!-egrep [] has quit [Remote host closed the connection]
15:34<akerl>it's a loop
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15:35<akerl>That's be the network issue
15:35<MajObviousman>dwfreed: ah
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15:55<sp_>akerl: I've managed to ssh in to one machine
15:56<sp_>one of the routers in front of the servers seems to have died, and now it resolves to another IP
15:58<akerl>what makes you think that?
15:59<sp_>the old IP stopped responding and as soon as it started pointing to a new IP, my packets got routed to the machines
15:59<sp_>sorry if that is not very clear... this is a new MTR from the affected servers to a linode:
16:00<gparent>victory for routing once more
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19:00<kyhwana>pronto: bah, see
19:00<pronto>i wanna go t o kiwi coon so ban
19:01<James_T>/mode #linode +b pronto
19:01<James_T>had a serving of that strog
19:01<James_T>it's good
19:01<auraka>pronto: spreading viruses in here is not allowed
19:02<James_T>it uses up all your cpu
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20:37<Peng>why is intel making their version numbers worse
20:37<Peng>"E5-2680 v3"
20:38<Peng>why not E7683 or something like a normal trillion dollar CPU manufacturer!?
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20:38<rsdehart>Peng: security by obscurity
20:38<avenj>it's optimized for skynet's processor acquisition algorithm
20:38<kyhwana>Peng: because the E7* is already taken
20:39*rsdehart makes something up, throws it out there, and sees what happens
20:39<avenj>rsdehart: that's actually all I do in #linode
20:39<rsdehart>avenj: you're like a human* magic 8 ball, aren't you?
20:40<avenj>shake me, baby
20:40<James_T>Peng: moving to a host with one of those
20:40<Peng_>Linode has v3s?
20:41<rsdehart>presumably, unless James_T is cheating on Linode with another provider
20:41*rsdehart glares preemptively at James_T
20:41<dwfreed>interesting that it doesn't have TSX-NI
20:41<James_T>rsdehart: need to move to newark from fremont though
20:42<Peng>I resized a node today and got a v2 :(
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20:42<James_T>Peng: was ~3? of that config in newark
20:43<James_T>i just prod people occasionally to see if there is anything new
20:43<rsdehart>I want a spiffy-ass cpu
20:44<rsdehart>I'd settle for a spiffy ass-cpu
20:44<rsdehart>introducing the new Smart Ass
20:44<rsdehart>run apps on your bum
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21:04*Rodrigo slaps Adam- around a bit with a large fishbot
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21:05<Rodrigo>hey, is there any way to "backup" my linode and use it later?
21:05<Rodrigo>because I have configured it but I dont want use it right now
21:05<Rodrigo>I need to use in the future
21:06<Rodrigo>and even I shutdown the linode it's still billing
21:09<MrPPS>any form of backup you do offsite will be able to be restored (practice/verify this first)
21:09<MrPPS>or, just go through the steps you did again (presumably you documented what you did, yeah?)
21:09<MrPPS>but any time it's allocated to your account, you're getting billed for it
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21:10<kyhwana>Rodrigo: yes, but it would involve you downloading the contents of it and reuploading each time you created it
21:11<kyhwana>and your linode backups per linode are deleted when you delete the linode
21:11<James_T>Rodrigo: you could keep a template if it's under 2GB too
21:11<James_T>with the bare minimum (say, puppet, chef)
21:11<James_T>to get your stack going
21:15<virtual>Is it just 2GB? I thought it was more
21:15<James_T>2GB afaik
21:15<James_T>10GB account wide limit
21:15<James_T>or something
21:15<virtual>ah, okay. I was thinking 10GB.
21:15<James_T>a stock install is under a gig
21:15<James_T>so it's plenty
21:17<virtual>funny, the example image on the forum shows a 6GB image. :)
21:18<virtual>I doubt I'll be using this feature anytime soon anyhow.
21:19<James_T>ha, i wonder
21:19<James_T>virtual: deleted images show up there too
21:19<James_T>before they're secure erased
21:19<James_T>so you have a chance to recover from accidentals
21:20<virtual>Heh, handy. Before they take a pickaxe to the 'disk'.
21:20<James_T>works for raw images too
21:20<James_T>only if you delete the images
21:20<James_T>removing the whole linode is a diff story afaik
21:20<virtual>an ex boss of mine actually used to hammer disk platters to pieces as his method of secure erasing.
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21:21<virtual>I wanted in on the action, but I think he used it as stress relief. :)
21:21<virtual>I wonder what he'd do with SSDs.
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21:26<virtual>rsdehart: ;)
21:26<@caker>SSDs sitting on a shelf, unpowered, will lose their data in just a few months, or something silly
21:28<MrPPS>3, I believe
21:32<virtual>really?! I have not come aross that being mentioned before.
21:32<@caker>virtual: totally
21:32<virtual>I'm glad my SSD didn't lose its data after a 10 week trip on a boat.
21:32<@caker>supposedly it depends on SLC/MLC/eMLC, temperature, die size, quality of NAND, etc - but, it's not long.
21:33<virtual>Have you seen it happen too?
21:34<@caker>No, we haven't tested for it, nor keep anything we care about on unpowered SSDs, so no chance to. But, that's just how they work. SSDs are not for unpowered long term storage (is anything?)
21:35<virtual>cave drawings.
21:35<MrPPS>I've heard they're working on a longer-term storage (samsung) in the vicinity of 3-years unpowered, I think
21:36<virtual>for SSD? I've got HDDs that I've come back to after probabl 5 years, and they still seem to work, but the data on them is unimportant.
21:37<MrPPS>yeah, for SSD
21:37<virtual>I realise things are finite, but simply hadn't heard about the SSD thing.
21:37<ctpdump>based on this, ssd disks should keep data for a while
21:37<ctpdump>but there are mixed feelings
21:37<MrPPS>the 3 months if the manufacturer specs
21:37<MrPPS>but it would likely last longer
21:37<ctpdump>I also had assumed that an ssd can hold data for a long time
21:37<MrPPS>they would err on the side of caution
21:38<ctpdump>from that article
21:38<ctpdump>Solid State, or "Flash" drives, though still new, would theoretically last longer. That being said, you should never count on more than a solid eight or nine years, because the whole point of data storage like this is to keep it safe, not to take chances. Technically, it's possible for a NAND flash drive to last far longer than a decade in storage, but every unit is made differently, and some might have cheaper components than others
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21:44<virtual>I find it difficult to trust lifehacker articles just on their content. Not that they're bad, but I like to see where they get the info from. :)
21:47<ctpdump>just an example but other suggest more than a few years as well
21:47<ctpdump>but I couldn't find any info otherwise..
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21:48<Rodrigo>kyhwana: this is exacly what I want, but I didn't see any option to do that from linode panel, how can I do it?
21:48<Rodrigo>I'd like to create a kind of snapshot, save it in my computer and use it later when I'll create a linode machine?
21:48<virtual>I found a few links that say '3 months'. but just forums
21:48<kyhwana>Rodrigo: er, do what exactly?
21:48<virtual>Rodrigo: Will you have zero Linodes when you're in 'shutdown' mode?
21:48<kyhwana>Rodrigo: oh, you have to boot into finix and dd via ssh the image
21:48<kyhwana>and then when you stand it back up, do the opposite
21:48<virtual>I think you need to have at least one linode to use the images feature.
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21:54<Rodrigo>kyhwana: humm, good advice
21:54<Rodrigo>kywana: I didn't know about finix, I have searched now on google to learn about it, I think it will resolve my problem
21:54<Rodrigo>so, there is no any linode resource to do that, I need to do it for myself
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22:04<kyhwana>Rodrigo: correct
22:05<kyhwana>There is the linode images thing though
22:05<kyhwana>The linode-images page says they're reained wether you have an active linode or not
22:06<kyhwana>(But only up to 10GB)
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22:07<Rodrigo>linode images? I'll check out
22:07<Rodrigo>changing the subject...
22:09<Rodrigo>I intend to host a big ERP using linode, so, what do you guys think about best practices? I need to stay the linode server "independent", well, if something goes wrong I need a way to make up and running another server even in another host,
22:09<Rodrigo>do you guys think use "virtual server" inside the linode machine is a good pratice?
22:10<ctpdump>Rodrigo: I use LXC without any issues (with PV-GRUB)
22:11<vexn>is Linode ever going to offer a vps under $10?
22:11<Nivex>my crystal ball is in the shop
22:12<Rodrigo>hummm I've check out now about LXC and it look likes good choice!
22:12<Rodrigo>yes vexn
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22:13<kyhwana>vexn: doubtful
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22:15<Rodrigo>ctpdump: what the size of system do you have using LXC?
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22:19<ctpdump>I have the smallest one (1G) but it shouldn't matter
22:20<ctpdump>it's up to your own memory usage
22:20<ctpdump>but if it works on the smallest one, you shouldn't have any issues on any size
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22:21<ctpdump>you can also have a look at
22:21<ctpdump>but I used LXC
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22:27<Rodrigo>good one ctpdump
22:27<Rodrigo>I'm not confortable using the linode server direct for server the ERP system
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22:28<Rodrigo>I really think that use virtualization is a best pratice than configure the linode server, I'll try
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22:43<internat>Rodrigo, that does seem pretty counter intituative. Any reason you dont want to use the linode server properly?
22:45<Rodrigo>internat: the ONLY reason is about linode failure
22:45<Rodrigo>if it happens, what can I do?
22:45<internat>have a backup, and restore it.
22:46<Rodrigo>many users won't be able to access the system
22:46<internat>theres nothing special about a linode. Its a virtual linux box. Runs whatever distribution you deploy
22:47<internat>I cant think of a benifit that you will get by virtualizing on top of it.
22:48<Rodrigo>if I want to make it(the OS with the system and all settings) running in my computer, how can I "get" the linode "image"?
22:49<+linbot>New news from forum: Postfix/Dovecot/MySQL guide in Email/SMTP Related Forum <>
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22:51<Rodrigo>if any reason I decide to change the host, how to quick migrate if I don't have linode image?
22:52<dcraig>I think you do the reverse of this
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22:54<Rodrigo>I have two options, make the environment more complex using virtualization to be "linode independent" or just rely at linode
22:54<internat>my point is, there is nothing uniquie about the linode environment. If you are maintaining backups, should you havea failure of a linode for whatever reason, you restore the backup wheverer you go and your done.
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22:58<internat>And to be clear, when i say there is nothing unique im refering to the node itself. What makkes linode awesome as a company, is there web management panel, their hardware, and their commitment to customer service.
22:59<Rodrigo>internat: yes, you're right, I enabled backup in my linode and I'll try it
23:00<Rodrigo>I think I'm worried for no reason
23:04<dcraig>it's good to be paranoid :D
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23:06<Rodrigo>thank you guys !
23:07<Rodrigo>I need to go to the bed, here it's time to sleep hahaha it's middle night!
23:07<Rodrigo>thank you for support
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23:24<german777>i had close my linode account.
23:24<german777>how can i get my refund.
23:25<Peng>email them
23:25<nate>Might also want to consult their policy on refunds if you were doing the X day trial or whatever
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23:42<nate>Well gee
23:42<nate>thanks godaddy
23:42<nate>for generating the certificate with a timestamp in the future
23:43<nate>what could possibly go wrong
23:43*nate headdeesk
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23:47<Peng>I like when I get a certificate, immediately deploy it, and it takes another hour for the OCSP server to update. :X
23:48<nate>how ironic you just said that
23:48<nate> The OCSP server has refused this request as unauthorized. (Error code: sec_error_ocsp_unauthorized_request)
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23:48<Peng>I wouldn't mind as much if the CA said *when* it updated.
23:49<Peng>StartSSL has an obscure forum thread saying something along the lines of, "it updates every half hour or hour, but if you request it from a CDN edge node before it's been updated, the negative result will be cached for ~shrug~"
23:49-!-notagain [~notagain@2400:8900::f03c:91ff:fe70:8d10] has quit [Ping timeout: 480 seconds]
23:51<nate>Yeah that's prob what happened for me, others with the service say it's working for them already
23:51<nate>Oddly my FF throws the OCSP error but chrome does not, chrome just bitches about the time being in the future
23:51<Peng>I don't think Chrome does OCSP
23:51<staticsafe>guess why browsers disable OCSP checking by default? :P
23:52<Peng>Guess which browser fails open if the OCSP server is down? :(
23:52<Peng>or if it's "down"
23:52<nate>Didn't Chrome/Google more or less pioneer OCSP?
23:52<Peng>Firefox super safely protects you from MITMs who forget to black hole the OCSP server used by their stolen certs!
23:52<kyhwana>nate: haha, april fools, etc
23:53<nate>Peng: I guess that's why they long-term cache
23:53<kyhwana>Chrome doesn't do OCSP for DV certs
23:53-!-notagain [~notagain@2400:8900::f03c:91ff:fe70:8d10] has joined #linode
23:53<staticsafe>only for EV certs?
23:54<Peng>That's the other thing about OCSP. What if you cache an OCSP result for a week and the cert gets revoked a day later? Whoops, hope the hackers are super lazy!
23:54<kyhwana>I think so, yeah.. plus they use CRLs
23:54-!-deathspawn [] has joined #linode
23:54<staticsafe>and pinned cert lists
23:54*Peng notices a file in Firefox profile called "revocations.txt"
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23:56<nate>I think HPKP is going to largely replace OCSP anyways
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---Logclosed Wed Apr 01 00:00:15 2015