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#linode IRC Logs for 2015-09-15

---Logopened Tue Sep 15 00:00:47 2015
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01:12<Adrian>Guys, FOr a 5,000,000 sessions per month site, what Package do you recommendo???
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01:21<Peng>It depends.
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01:36<divyanshu>hi sir
01:36<divyanshu>How are you ?
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01:40<divyanshu>hi there ??
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01:54<mani>hi there ??
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02:35<game20150419>hi, can i ask question to linode's staff here?
02:39<game20150419>my account have not active, and i don't know what's the status
02:39<Peng>You just signed up?
02:41<game20150419>yes, i upload some image for credentials also
02:41<Peng>game20150419: Wait until they send you an email.
02:41<Peng>another email
02:42<game20150419>thanks, but i'm not sure if the image is i'm worry about it, and i found i can't login now.
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03:34<joe>hi, can anyone help me about a query on linode
03:34<Peng>Maybe. What's up?
03:35<MaliutaLap>ask and ye shall receive
03:35<joe>can we purchase linode for a 1 month trial
03:35<miklosk>why trial?
03:36<joe>we are already using linode for a year now....but we need to do some r&d on certain things which we cannot do on a live sever with websites
03:37<synapt>joe: So what you want to do is use a free linode to test on
03:37<synapt>that seems a bit... dirty :P
03:37<Peng>joe: You can purchase a Linode for 1 month, yes.
03:37<joe>:) we got a guide from support but we do not want to test it on our live linode server
03:38<joe>ok, thanks peng!
03:38<Peng>You can purchase a Linode for an hour, if you want.
03:38<Peng>Of course, it's not free.
03:39<MaliutaLap>Yeah, I didn't think there was a lock in period
03:39<joe>how much charge per hour
03:42<joe>thanks peng!
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04:45<snow>do u have a link to test traceroute?
04:47<snow>i want to test the traceroute from service
04:47<snow>the link only test downlord speed
04:47<Peng>You can traceroute to the hosts listed on that page
04:49<snow>yes ,i know .but i want to test the traceroute your service connection to
04:50<snow>could u test it ,locate us west
04:50<Peng>That's hosted by Akamai. It's gonna be close to everywhere :P
04:51<Peng>snow: Use the traceroute on (Fremont 2, it's the one selected by default)(
04:52<snow>your servcie is HE line?
04:52<Peng>Linode uses HE's Fremont 2 data center.
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04:55<Peng>I ran it; it's unsurprisingly 5 hops and 1 ms away
04:55<Peng>Akamai know what they're doing.
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05:07<Kyhwana>6/w 32
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06:26<+linbot>New news from forum: Web Servers and Web App Development • Opinion on SELinux for web servers? <>
06:28<HoopyCat>Peng: hmm, really? i can't reach it except over legacy IP
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07:16<+linbot>New news from forum: Web Servers and Web App Development • Opinion on SELinux for web servers? <>
07:26<+linbot>New news from forum: Email/SMTP Related Forum • Roundcubemail vs Zimbra vs ??? <> || General Discussion • One of the Best spring online Training with live projects in India <>
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10:06<+linbot>New news from forum: Email/SMTP Related Forum • Roundcubemail vs Zimbra vs ??? <>
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10:12<storrgie>Anyone know if/when linode may offer installing from our own ISO?
10:12<storrgie>like vultr?
10:14<akerl>Put ISO on disk image -> install from disk image -> ??? -> profit
10:14<storrgie>akerl, its currently a possibility?
10:14<akerl>You can put whatever you want onto a disk image
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10:15<jfbouchard>Hey Linode. Lost my 2nd authentication factor. Where do I start to recover my account ?
10:15<Peng>Do you have a scratch code?
10:16<Peng>If you do, use that, it's easy. If you don't, you'll have to contact them and prove you're you.
10:17*akerl gets out the ceremonial dagger
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10:18<Peng>jfbouchard: You'll need to contact them with scans of your CC, ID, and the Linode logo carved into your arm with the ceremonial dagger.
10:22<jfbouchard>Peng, Haha, thanks a lot.
10:24<storrgie>akerl, I see there is documentation for doing what you suggested. I'm going to poke around with it. It would also be great if you could run the entire install sequence right from Linode via some web based kvm.
10:25<akerl>You mean like a graphical lish?
10:25<storrgie>actually... lish would be enough right?
10:25<akerl>One would hope
10:25<storrgie>well, for ubuntu-server, not for something like fedora-server that uses anaconda
10:25<akerl>but there's also
10:28<storrgie>akerl, so with this, I could install my distribution of choice and also boot into its own kernel?
10:29<akerl>You could do that previously, with pv-grub/grub/direct-disk
10:29<storrgie>I'm so behind the times
10:30<storrgie>I thought we were limited to running what linode maintained as distributions for us
10:30<Peng>You've always been able to use a custom distro, but you haven't been able to run an ISO.
10:30<akerl>pv-grub has been around for somewhere around a decade, grub is just pv-grub on KVM, direct-disk is on KVM and boots from MBR on your disk. And since time immemorial, disks have just been disks, you can put whatever bits you want on them
10:30<Peng>You had to dd or rsync up a disk with the distro already installed.
10:30<Eugene>AFAIK there's still no iso support
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10:30<Peng>Okay. I didn't know whether that was still the case.
10:31<akerl>The ISO support is still as it was: you dd the ISO up, now it's on a disk, now you can do whatever you want with it
10:31<storrgie>well, then I know there is a way to do this now... its just not as easy as uploading my own iso and running the installer all from linodes kvm instance
10:32<akerl>ISO-based installs, to me, have always felt like a weird middle ground. Most people who are trying to do something custom beyond what can be done on the stock images would likely be served by actually having provisioning and doing it themselves at the image level, rather than trying to do so with an ISO
10:32<Eugene>Windows installs? :-p
10:33<storrgie>akerl, I dont know if I agree, I think installing strait from how the distribution maintains their iso is a good baseline. The ISO is just a launching point to provision out the actual vm disk
10:33<Peng>akerl: Why
10:33<Peng>akerl: Why's it better to have to install VirtualBox to do the same thing?
10:33<akerl>Peng: I'm not suggesting virtualbox
10:33<akerl>storrgie: How do you think Linode makes their images?
10:34<storrgie>akerl, I get that, but for instance I may want to run my own kernel and start from pure distribution defaults. It would be 'nice' to be able to do that just by uploading an iso and starting the install sequence
10:35<storrgie>what about something like luks?
10:35<akerl>What about it?
10:35<akerl>You can take Linode's provided image, install the kernel package, and set up pv-grub
10:36<storrgie>when you say pv-grub, do you mean changing your configuration profile to boot from GRUB2 or Direct Disk?
10:36<storrgie>akerl, whats the difference between those two things?
10:36<storrgie>(GRUB2, Direct disk)
10:37<akerl><akerl> pv-grub has been around for somewhere around a decade, grub is just pv-grub on KVM, direct-disk is on KVM and boots from MBR on your disk.
10:37<storrgie>ahh, sorry i missed that
10:37<akerl>For the threat model most folks are actually protecting against with LUKs, I'd suggest putting the things you're trying to secure onto a separate disk image and LUKS-ing that, which again doesn't conflict with Linode's provided images
10:37<storrgie>but still, best route is to make the VM in virt-manager/kvm or virtualbox and copy it up?
10:37<akerl>No, that's pretty horribly un-repeatable.
10:39<akerl>Were it me, I'd have some scripted tool such that a clean Linode install your distro of choice + the script can create an image using debootstrap or the equivalent from your distro, which you then stash using a github release or Linode Images or whatever, and then you can deploy that repeatably using API and/or stackscripts
10:40<akerl>The goal being that if you're going to move away from Linode's images, whatever you replace it with have a programmatic repeatable build method and a programmatic repeatable deploy method
10:40<storrgie>akerl, makes sense, I'm not provisioning more than a handfull of machines, but it'd be nice to do a lot of the default configuration properly
10:40<storrgie>right now I just have a text file for each that explains the entire conifg, and If I had to guess I'd say more than half is the same across each system
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10:41<akerl>Full disclosure: the VM that I'm typing this from is a linux kernel + an initrd + a rootfs, all pulled from github release assets, + a programmatically generated tarball of config files
10:42<akerl>On boot, the initrd takes the static rootfs, layers the configs on top of it, and layers a LUKS device with a randomly generated key on top of that
10:45<storrgie>akerl, do you blog or share at all your reasoning behind doing this as well as the procedures? I'd love to be able to explore in more detail something like this by reading through the configs and rational
10:46<akerl>The docs have been described as "a black hole", but the whole process is pretty much on github +
10:47<akerl>The high-level summary is: the dock0/kernel,vm_root, and initrd repos have build scripts so that they can, in a docker container, create the kernel, rootfs, and initrd, and push them to github as release assets
10:48<akerl> talks to the Linode API to make the disk images, and uses dock0/vm_install to lay down a copy of those 3 assets, and then drops in the config tarball
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12:27<codaytamvan69>help me my account pending :'3
12:30<akerl>Have you gotten an email from Linode?
12:30<@jstewart>codaytamvan69: Our support staff will take a look at your status shortly. Keep an eye on your email, you may receive a request for some additional information.
12:33<codaytamvan69>if i haven't ?
12:33<akerl>Then patience
12:35<codaytamvan69>I use credit card father. but now my father on netherland
12:35<akerl>You probably shouldn't use somebody else's credit card
12:36<tonyyarusso>That's called fraud...
12:36<Meyer^>akerl: Well. I would say it depends. My children use my credit card (with my permission of course)
12:36<akerl>I expect you'll find that in most cases, that's a violation of the agreement you signed
12:37<hawk>The parent should probably, at least on paper, be the customer in such a case.
12:39<codaytamvan69>yeah my father give me permission , shopping use this credit card
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12:41<codaytamvan69>I'll give you a picture that my dad allow , but u delete status pending for my account
12:42<psandin>this is the community we're just random chumps on the internet, also fraud is bad, m'kay
12:43<akerl>I'm not a random chump
12:43<akerl>I'm a special snowflake chump
12:43<codaytamvan69>:v :3
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12:54<storrgie>Almost want to tell the kid to post the picture to imgur just to learn him a lesson
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12:57<holaamigos11393>so whats the deal with airline food eh??
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12:57<akerl>I'm trying to remember now why I stopped filtering out the web clients
12:58<psandin>you hate fun?
12:58<holaamigos11393>sorry I wanted to see if anyone was here
12:58<holaamigos11393>well... I can see people are here but I meant ACTIVE
12:58<psandin>it's fine by me, gave me an excuse to take a jab at akerl
12:59<holaamigos11393>alright people. I have questions. And you're all going to hear them. You can choose to answer them or not if you want
13:01<holaamigos11393>I don't know anything about linux. All I have done via command line is ssh in and restart a service if it stopped. Should I choose Linode? Will they just set it up so I have CPanel and WHM and phpMyAdmin and all the giddy happy GUI things that I am used to for me? Or are they really a more of a learn how to do it yourself host, we'll help if it breaks?
13:01<jasonm>I'm very glad you are allowing us to not answer if we choose
13:01<jasonm>that is very nice of you ;)
13:02<holaamigos11393>Yes you get the option. But there is a right choice and a wrong choice. ;)
13:02<psandin>in general Linode is hands off, you can pay for managed and they'll set up cPanel, but that's not the core thing they do
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13:04<holaamigos11393>I've read the whole site. Trust Me ;) That's what I was wondering though. Everyone claims they have great support but I was wondering like what they qualify as support. I'm currently on a shared hosting with HostGator and looking to branch out because of resource limits and poor support. Well good support, but not timely at all. Everywhere is recommending Linode but from the site it makes it really seem like you need to know Linux to have a good shot
13:04<jasonm>linode is nothing like hostgator at all
13:04<jasonm>they are two completely different types of companies
13:05<jasonm>Linode for $10/month isn't going to sit on the phone with you helping you configure apache correctly
13:05<jasonm>that's your job
13:05<psandin>Support is hands off unless you pay for proservices, they'll tell you where docs are and how things work in theory, but you ultimately have to push the buttons
13:05<psandin>incidentally knowing what your doing makes pushing the right buttons in the right order a lot easier
13:05<jasonm>but if your linode is busted in a way that's linodes fault they are amazingly awesome at correcting it
13:05<gparent>they have good support if you know what to expect them to support
13:06<gparent>that is, the VPS and its environment, linode systems, etc
13:06<holaamigos11393>Thank you guys. So one more question... Real world example, if I have an issue where I need to add a new service to and recompile PHP would that be something they would do? Or would that be generally a D-I-Y and if you bust PHP we'll help with it, or more like a your S-O-L reinstall php?
13:06<gparent>they won suppot what runs on it
13:06<jasonm>you would have to do it
13:06<Cromulent>holaamigos11393: you do it on your own
13:06<psandin>you can pay proservices for that, but most people do it themselves
13:07<akerl>All aboard the SOL train
13:07<jasonm>akerl often will do things like that for people for free though
13:07<jasonm>so just ask him if you need it
13:07<psandin>also don't compile things provided by system packages
13:07<psandin>(unless you know what you're doing*)
13:08<psandin>(*people that know what they're doing are on the giving rather than recieving end of the mocking around here)
13:08<Cromulent>psandin: but but but GENTOO!
13:08<psandin>I did specify people that know what they're doing :P
13:08<akerl>psandin: What if I compile all my things into packages?
13:08<gparent>gentoo people don't do things by themselves, they let other people write scripts to do it manually.
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13:09<holaamigos11393>Thank you! You guys/gals? have been super helpful. I don't trust myself to do that kind of stuff (at least not yet) I'm just starting out and have like 15 Wordpress sites and 2 hacked built off of wordpress sites, so in starting a letigimate "company" here I think I need to find someone that gives more baby hand-holding with the admin stuff. This is EXACTLY what I was hoping to find out the answer to. Thank you all for your answers and advice :) Cheer
13:10<holaamigos11393>props to myself for spelling "legitimate" wrong
13:10<gparent>good luck
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14:27<Trinity>if my linode is shut down will I still be billed for metered billing?
14:27<Trinity>or does the linode have to be removed?
14:28<@caker>If it exists it will be billed
14:28<psandin>you're billed as long as resources are allocated, even if you're not actively using them
14:28<@caker>If you rent a car, do you pay for it only when it's running? (I've been waiting to use that!)
14:28<Trinity>k thanks!
14:28<Meyer^>caker: Hah :)
14:30<akerl>caker: Clearly you've not had a chance to try out AWS ElasticCarService yet
14:31<psandin>being elastic I assume it corners really well?
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14:31<akerl>I had a great experience, except that I forgot to add the appropriate number of SeatDevices, and afterwards I found out I'd been using far more StereoComputeUnits than expected, so my bill was a few million dollars more than I planned on
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15:21<Teachlr>Hi guys
15:21<Teachlr>does anyone knows if Linode has spanish support?
15:21<akerl>Linode provides support in English
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15:22<Teachlr>is it on their roadmap to have spaish support=
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15:23<tonyyarusso>I haven't heard anything about that, no.
15:23<akerl>No idea, but it seems unlikely
15:23<Rainbow>Teachlr, I apologize, but Linode only provides support in English.
15:23<Rainbow>Teachlr, pido disculpas, pero Linode sólo proporciona apoyo en Inglés.
15:23<Teachlr>Thanks rainbow! just wanted to know
15:24<sirpengi>i feel like it's likely they have a spanish speaker on support staff
15:24<Teachlr>we can do English but some of my guys don't speak english... This issue slows us down :S
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15:24<Teachlr>would be great
15:25<Rainbow>Teachlr, I personally speak spanish, but Linode only provides support in english. Sorry!
15:25<Teachlr>you would have another client just now...
15:25<Rainbow>We can definitely take your request into account though/
15:25<akerl>sirpengi: It's also probable that somebody on staff writes Lisp, but since they can't guarantee he's around 24/7, it's hard to tell customers they support tickets written in lisp
15:27<Teachlr>how can i find out if someone can handle our account?
15:27<Teachlr>a spanish speaking guy
15:27<Teachlr>we already work with u guys
15:28<akerl>Oh, if it needs to be a guy...
15:28<Teachlr>its the same
15:28<Teachlr>we dont care
15:28<akerl>Teachlr: Linode doesn't devote a specific person to your account
15:29<akerl>As has been explained, while individual people at Linode may be fluent to various degrees in languages other than English, Linode cannot commit to having a speaker of an given other language available for any given ticket, because their staff do occasionally sleep and such
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15:30<Teachlr>And if we can schedule a call at a certain time with the apporpiate person? would it work?
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15:31<Teachlr>we need to do some serious upgrades and I can't rely on my devs to understan/explain our issues
15:31<Teachlr>in enlgish
15:31<@caker>What more do you need from us? We give you all the buttons, no?
15:32<akerl>Teachlr: Unless you're using Linode Managed or Professional Services, Linode isn't involved in the things your devs are running on your servers
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15:40<Teachlr>how do I now that? what type of account i have?
15:41<akerl>Teachlr: In the Linode Manager, do you see a "Managed" tab at the top?
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15:58<Teachlr>Akerl, im on linode manager
15:59<Teachlr>i have this tabs: linodes- nodebalancer - longview -dns manager -accoun - support
15:59<akerl>So you don't have Linode Managed
15:59<Teachlr>ok :(
16:00<akerl>And you'd know if you were using Professional Services, since you've have submitted a form detailing what you wanted them to set up, gotten a quote back, agreed to the quote, etc
16:00<akerl>So: Linode doesn't have any control or interaction with the things your developers install or configure on your systems
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16:42<patrickn>Install these packages without verification? [y/N] Y Err jessie/main apt-transport-https amd64 404 Not Found [IP: 2400:8901:1::8ba2:1ada 80] E: Failed to fetch 404 Not Found [IP: 2400:8901:1::8ba2:1ada 80] E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
16:42<patrickn>why is that happening?
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16:43<psandin>you haven't run apt-get update lately, and the "latest" packages according to the local cache are so old they've been purged?
16:43<patrickn>root@localhost:/etc/apt# apt-get update E: The method driver /usr/lib/apt/methods/https could not be found. N: Is the package apt-transport-https installed?
16:43<patrickn>no, this is a fresh machine
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16:46<psandin>are you using https sources? try updating with only http sources, installing the https transport, then re-enambling whatever https things you had?
16:46<patrickn>not using any https sources
16:47<psandin>then why does it care if the https driver is missing... yeah I've got nothing, that seems like something that shouldnt' be fatal
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16:48<patrickn>well this shouldn't be 404 right?
16:49<psandin>that file doesn't exist, there is however a
16:49<@caker>my latest is showing
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19:41<Celti>Anyone running CoreOS on Linode? I'm pondering switching my Linode to a containerised setup and weighing my options.
19:43*psandin casts summon akerl
19:43<psandin>I don't know about coreos but if you say container three times he should show up
19:43<Celti>container, container, necktie
19:44<psandin>good effort
19:45<Celti>ah, hey, it's quittin' time
19:46*Celti will do some further research later.
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19:59<psandin>people seem to have a hard time with counting tonight
20:01<zgrep>0 1 2 4 5 6 7 8 9 10 11 12 14 15 16 17 18 19 20 21 22 24 25 26 27 28 29 30.
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20:01<HoopyCat>zgrep: your room is 1309; take the elevator to the 13th floor and turn right
20:03<zgrep>HoopyCat: Err... there is no right. I can only go left, or a bit more left... :/
20:03<HoopyCat>zgrep: take three lefts
20:03<zgrep>Oh. Makes sense.
20:03<zgrep>It seems it's a living end. Now what do I do.
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20:51<HoopyCat>caker: this is your annual reminder that
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22:26<duchao>erveryone here?
22:27<duchao>can you give me a japan ,SG or HK IP?
22:27<duchao>i wnat to check connection speed
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22:32<zifnab|moo>is anyone having problems in wherever is
22:33<+linbot>zifnab|moo: [mtr-atlanta] 10.|-- 0.0% 3 65.1 65.1 65.0 65.2 0.0 -- 11.|-- 0.0% 3 65.0 65.0 65.0 65.1 0.0 -- see for full mtr
22:33<zifnab|moo>fremont! there we go
22:34<zifnab>weird seems to be back
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22:40<Eugene>You're weird.
22:40<Eugene>And/or a neighbor on your host got DoSed
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---Logclosed Wed Sep 16 00:00:48 2015