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#linode IRC Logs for 2015-10-13

---Logopened Tue Oct 13 00:00:25 2015
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00:23<JamesTK>Can I reset Eugene
00:30<dcraig>no, he is perfect
00:31-!-BlindSight is now known as Guest4972
00:31*JamesTK resets dcraig with a large squid
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01:30<Chris_>Hi there! If I get a VPS from Linode, can I choose the server location?
01:30<Chris_>I would need one in Singapore if possible
01:30<Chris_>Great, this means Singapore VPS is available, right?
01:31<Chris_>Also can you tell me if you use renewable energy to power your data centres?
01:32<dcraig>each server has a slot where they shovel in the coal
01:32<arlen>for backup power they run on tears
01:33<Chris_>As a company I would consider using renewable energy for your business whenever possible
01:33<dcraig>I agree
01:33<dcraig>let them know that this is an important consideration for you
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01:35<Chris_>Because we can't do business with other companies who don't show enough responsibility for environement
01:35<dcraig>la casa de dcraig is 99% wind powered
01:35<dcraig>maybe I can run a vps company out of my closet
01:35<Chris_>Thanks dcraig, I will email them about it
01:35<Chris_>Everything else looks perfect
01:36<Chris_>But in order to change things everyone needs to be more responsible in making decisions
01:36<arlen>i agree
01:36<arlen>but im not linode
01:37<Peng>Tricky for all but the largest or niche-ist players in an industry like this.
01:37<synapt>man getting packet loss out the ass everywhere tonight
01:37<synapt>somethin somewhere blew up
01:38<Chris_>Thanks for your quick replies guys! I will be in touch with them
01:38<dcraig>how much extra would you pay for a "green" linode?
01:38<synapt>Would prob have to be willing to pay a lot
01:39<dcraig>I think my electric bill went up 5%
01:39<Peng>You get more customers with cages in a reliable data center with great connectivity than an obscure renewable one in Finland.
01:39<synapt>I wouldn't even want to guestimate the costs of running a completely green DC
01:39<Peng>Though i've seen hosts buy renewable energy credits, for whatever they're worth.
01:39<dcraig>they would just buy renewable energy credits...
01:39<dcraig>Chris_, you could buy these yourself
01:40<dcraig>and your company could be "green" regardless of provider you choose
01:40*Eugene renews JamesTK
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02:40<x86_64>hey guys
02:40<x86_64>should i set the timezone of the linode in a location to the timezone of its location or to the timezone of the person who has access to it (me)
02:41<Ikaros>Ideally I'd have it set to the timezone of the location it's in.
02:42<x86_64>allright thanks
02:46<Ikaros>Just bearing in mind though that interally, the Linux system clock is always UTC
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03:11<synapt>as should most websites storing timestamps be
03:12<synapt>(imo anyways)
03:19<kyhwana>x86_64: I set mine to NZT because that's where I am
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03:27<hudson>Hello help me in whm
03:27<Peng>x86_64: It's totally up to your personal preference. (The right answer is UTC.)
03:27<Ikaros>Heh, man, I always remember how I had to manually correct my clock after booting back to Windows from Linux. Always 5-6 hours off 'cause Linux does UTC. I did a logon script CLI to correct it on Windows login eventually, but man it was a pain.
03:28<Peng>I think there are Linux tools to store it in localtime?
03:28<Ikaros>Eh, I believe so but I hear that practice is discouraged.
03:28<hudson>I have a problem to configure the dns in whm
03:29<kyhwana>hudson: ask WHM support?
03:29<Peng>Discouraged by people who refuse to contaminate their PCs with Windows, or like pain?
03:29<Ikaros>Well I don't care either way 'cause it's "always UTC".
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04:05<grawity>dualboot clock somehow magically works when using UEFI
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04:08<Peng>UEFI FTW
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04:53<singlayer>whois _404`d
04:53<purplegirl1981>tokyo getting DOSed?
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04:59<pgirl1981>anyone using node balancer?
05:00<pgirl1981>or running high volume website on linode
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05:11<pgirl1981>i guess not!
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05:18<x86_64>pgirl1981, i run a very small irc network on my linode and i find node balancers pointless and expensive :3
05:19<x86_64>especially when my users use cgNAT :p
05:20<Meyer^>pgirl1981: Node balancer no. High volume website yes
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05:34<Christoffer>Hi guys. I have some kind of caching problem (I believe!): When I edit even a simple file, the edits remain in the file, but does not show in the browser. An example is: Original content was: "Test" Content is changed to: "Test1" Browser still shows "Test"
05:34<rollingWolf>shows test1 for me
05:34<Christoffer>I just did a reboot and it changed the content to "Test1", but when I try to change it again, it is still "Test1"
05:35<rollingWolf>I see nothing in the headers that suggest it to cache, might be server side then
05:35<Christoffer>Thanks for testing!
05:36<Christoffer>I use nginx and Redis
05:37<Christoffer>Do they use caching in default setup?
05:37<internat>is redis caching it
05:39<Peng>Nginx doesn't cache anything unless you configured it to. Redis... sits and does literally nothing unless you ask it to.
05:39<pgirl1981>meyer what sort of volume?
05:42<pgirl1981>your website timeouts chris
05:43<Christoffer>yes, I am trying to reboot it now :)
05:44<Christoffer>I don't believe I configured nginx nor Redis to cache
05:44<pgirl1981>can't really tell without looking at your code
05:44<Peng>Redis doesn't do things, you make other software use it.
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05:45<Peng>Saying Redis caches is like saying a drain pours water. Cause and effect are backwards.
05:45<Christoffer>Okay. This one is just a plain PHP file, so I think it must be server settings. Are there any settings I should look for in nginx or redis regarding cache?
05:46<Christoffer>@Peng: That was my impression too, thanks!
05:46<pgirl1981>more to do with what your php is doing
05:47<Christoffer>okay. I am running php5-fpm
05:47<pgirl1981>nfi about php modules/frameworks
05:48<pgirl1981>its so 90s, haven't all the cool kids moved on to RoR or scala now?
05:49<Christoffer>I am not a cool kid ;)
05:49<ponas>pgirl1981: the cool kids are moving to JS
05:49<rollingWolf>nodejs woop woop
05:49<ponas>javascript.. all the things!
05:49<pgirl1981>async programming is a dogs breakfast
05:50<rollingWolf>npm install -g its-hip-deal-with-it
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05:50<Christoffer>I have started out with nodejs, but this project is Magento so it is stuck to PHP :)
05:50<Christoffer>I will try to look into the config of php5-fpm
05:51<Christoffer>to see if there are any caching related stuff there
05:51<ponas>Christoffer: maybe opcache is the culprit
05:51<ponas>if you have it enabled
05:52<pgirl1981>come back when your cache expires
05:52<Peng>I wouldn't be surprised if Magento has some sort of caching. I hope it does.
05:53<pgirl1981>it probably does, heard its resource hungry
05:54<Christoffer>I will look into opcache - thanks!
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06:10<eivindml>Hey, suddenly when I try to SSH into my linode VPS it won't take æ, ø and å.
06:12<eivindml>Worked before, but now it won't display any characters when i press it. When i press ø, it displays (arg: 8)
06:15<ponas>eivindml: which encoding is your terminal configured with?
06:17<ponas>you want it to match the locale on the server (type "locale" to check), preferably UTF-8
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06:30<linodeuser>kindly check the issue
06:31<linodeuser>why internal server error 500 is populating?
06:31<ponas>linodeuser: kindly check the server error log as suggested by the error page
06:32<ponas>probably /var/log/apache2/error.log
06:32<linodeuser>i am not seeing anything there /var/log/apache2/error.log
06:33<linodeuser>the log is looking ok
06:34<linodeuser>just changed my website .htaccess file few seconds ago
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06:35<linodeuser>Header append Vary User-Agent env=!dont-vary this rule seems to be not working for me but for other websites and users it is ok
06:35<linodeuser>do you have an idea what needs to be configured on apache 2.4 to apply this rule
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06:37<ponas>no :(
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06:41<Horse>hello, someone please help me for some reason with my nginx server it is downloading index.php instead of showing it on the site
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06:43<pgirl1981>you're missing... something
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06:44<pgirl1981>a handler, maybe
06:44<ponas>yup, are you properly catching requests for .php files and forwarding them to something like php5-fpm?
06:46<Horse>i have a location thing that has php things idk i just copy pasted it
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07:08<Christoffer>Hi guys. My caching issue was caused by opcache. Thanks for helping me!!
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07:10<ponas>Christoffer: yay! opcache is generally a good thing though, as long as you invalidate caches when making changes.
07:11<ponas>Christoffer: php is able to do that automatically if opcache.validate_timestamps is true and timestamps are actually modified
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07:50<imon>Can anyone point me to the right direction please.
07:51<Christoffer>ponas: Thank you very much!
07:52<imon>I am looking for vps hosting
07:52<imon>Does linode pacakages comes with Anti-DDos Pro included?
07:53<sandeep>whats Anti-DDos Pro?
07:54<sandeep>theres no ddos protection if thats what you're asking
07:55<imon>incase of DoS or DDoS attack to your website is protected
07:56<imon>I want to know how do you protect your server from ddos attack?
07:57<sandeep>they null route your IP if the ddos is affecting your neighbouring hosts
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07:58<imon>thanks sandeep
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07:59<imon>does ubuntu much better than CentOS?
08:02<synapt>imon: Very few places come with any sort of real attack protection, especially lower priced services. If you want that kind of protection at more minimal cost you might want to look at cloudflare's middle-man protection
08:02<imon>thanks synapt
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08:12<Shiv>I have bought the 40$ per month plan
08:12<Shiv>while buying it just asked for 5$ initially and didnot guide me thru to make my payment
08:12<Shiv>completely for one year or for one month
08:13<Shiv>how should i take it further, and complete my payment per annum or monthly
08:13<Cromulent>Shiv: you pay per the hour on Linode now not by the month or year
08:14<Cromulent>just like Amazon EC2 and Digital Ocean and loads of other "cloud" platforms
08:14*Cromulent hates using the word cloud
08:15<Shiv>I am thinking, once I make the payment per Annum, i would be free not to worry abt payments rather
08:15<Shiv>in later times
08:16<Cromulent>Shiv: Linode don't offer annual payments to new customers only old customers who have had their accounts in place since before they made the charging changes
08:16<Shiv>oh! ok
08:16<HoopyCat>you can add funds to your linode account ahead of actual usage, if you'd like
08:16<HoopyCat>it'll debit from that before debiting your credit card on file
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08:17<Shiv>got it, and will I be charged any additional cost other than my usage value?? it will be only 40
08:17<Shiv>$ right or it vary?
08:18<Cromulent>Shiv: the max you will be charged a month is $40 for the $40 plan
08:19<Shiv>great! buddy, I can take my receipts from my dashboard right? aftert he payments ??
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08:22<ponas>Shiv: the receipts are sent by email and are also available in the dashboard
08:22<Shiv>Thank you, great Day!!
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08:25<Peng>You can be charged more than $40 for transfer overages
08:28<Cromulent>good point but too late
08:29<Cromulent>is it still cheaper to get an extra $10 a month Linode for the added transfer rather than paying transfer overages?
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08:31<ponas>if more than 500 GB, yeah
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08:31<Cromulent>ah good to know
08:35<Peng>It's $0.02/GB now.
08:37<Peng>Your new transfer burner node is pro-rated, so you can either be screwed (help how do i buy 5 TB of transfer on the 27th of the month) or play it to get just enough
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09:29<+linbot>New news from status: Manager, API and Website <>
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09:49<+linbot>New news from status: Emergency Linode Manager and API Maintenance <>
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10:48<astacious>hello can someone answer myh questins
10:48<+linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient!
10:48<gparent>You'll want to ask them first
10:49<astacious>how much is ipv6 extra with a plan
10:49<Cromulent>astacious: free
10:49<Cromulent>it would be pretty stupid to charge for IPv6 addresses although I've seen a couple of companies that try to
10:50<astacious>any promos going on ocy 2015
10:50<Nivex>promo codes are usually only given out IRL at events
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10:57<synapt>I'd still love to know how the hell they managed to get $0.02/gb at every datacenter
10:57<synapt>that's cheaper at the default package level than one of the cheapest CDN providers I'm familiar with
10:58<synapt>*cheaper than the
11:01<astacious>so i can try linode but it's' asking for a credit card
11:01<Peng>synapt: Volume, and CDNs are more complicated.
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11:07<astacious>anyone know of a place to get a ipv6 with paypal
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11:09<kuzetsa>nslookup -type=aaaa
11:09<kuzetsa>^ no records found, so I think they don't support ipv6
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11:17<MajObviousman>oh knoes, hfb is here
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11:53<sp_>has anyone used ufw with ipsets?
11:53<Peng>Rough week on
11:54<sp_>does that even work
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12:37<akerl>ufw for me has always felt like a weird tool
12:40<jasonm>akerl: what is your tool of choice?
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13:58<Eugene>iptables -I INPUT -j DROP
13:58<Eugene>There, it's secure.
14:01<sirpengi>sudo halt
14:01<sirpengi>that one is better
14:02<psandin>let's just cut straight to the end and break out the thermite
14:02<akerl>jet fuel can't melt steel server racks?
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14:18<Eugene>synapt - HE will sell you a 10Gbit commit for $3200/mo.... at a conservative 5% usage that's 2c/GB
14:19<Eugene>Linode has "40Gbit/s to each host", so draw from that what you will as to their upstream links. BW is cheap when you buy a lot of it.
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14:40<gold>Do you have Korea IP now ?
14:41<gold>Korea vps
14:41<gparent>Linoed has a location in Tokyo, JP
14:42<gold>have not location in korea?
14:43<@jfred>No - we have datacenters in Tokyo (mostly full) and Singapore, but not Korea
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14:44<gold>oh .
14:45<applematt>i didn't want to waste Linode's time by filing a ticket but i at least wanted to ask: we have a customer that's insisting that Linode complete their security and infrastructure architecture review documentation. i'm assuming that will be unavailable. if not, whom at Linode should i contact?
14:45<akerl>you'd want to open a ticket
14:45<gparent>Thanks for wasting our time instead
14:45<gold>why I chose Singapore ip.But give me is Japan ?
14:46<applematt>akerl: so linode is willing expose how they've architected their environments and setup security controls?
14:47<tonyyarusso>Probably not, but you'd have to open a ticket to be told "no" by the right people.
14:47<applematt>understood. appreciate the input.
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14:57<Peng>gold: It did not.
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15:05<crisreorc>i need an admin for support please
15:05<crisreorc>seven hours try to contact with linode :(
15:06<crisreorc>please all my services are down
15:06<Peng>Why are they down?
15:06<@rmyers>crisreorc: our support queue isn't even close to 7 hours right now. what's your ticket number?
15:07<crisreorc>i can´t open ticket for my issue, but i can´t login to
15:07<@rmyers>or call us?
15:07<crisreorc>yes many times!
15:08<crisreorc>don´t have reply
15:08<crisreorc>i have a magazine in Chile
15:08<@rmyers>what email did you send it from?
15:08<crisreorc>i need reset my password for login in to
15:09<@rmyers>did you use the reset password link?
15:09<crisreorc>yes but don´t receiv a instructions on my mail
15:09<crisreorc>someone change my password and down my servers
15:09<crisreorc>i need reset password for up my services
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15:09<@rmyers>we dont have any email from you. why don't you give us a call so we can help?
15:10<crisreorc>i from Chile
15:10<crisreorc>and dont speak english better
15:10<Peng>I don't suppose the manager maintenance interfered with your email tools?
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15:10<crisreorc>i try to reset after this maintenance
15:11<Nivex>you can use that to hop on SIP and make a toll-free US call
15:11<@rmyers>is your mail server hosted on your linode?
15:11<crisreorc>yes but i don´t speak english
15:11<Nivex>You're doing fine here.
15:11<crisreorc>is gmail
15:12<crisreorc>and notifications of linode is in gmail
15:12<@rmyers>well, like i said, we dont have any email from you - why don't you send another or give us a ring. we'll look out for it.
15:13<crisreorc>try with this
15:13<crisreorc>this email is hosted on linode
15:13<crisreorc>but is down
15:13<Peng>Yes. It's down.
15:14<@rmyers>crisreorc: yes, i see the email. it was responded to.
15:14<Peng> 3600 IN A
15:14<Peng> 3600 IN A
15:14<crisreorc>i need login to manager
15:15<crisreorc>please respond email to
15:16<@rmyers>crisreorc: we already did, we just sent another.
15:16<crisreorc>email services for domain are down
15:16<@rmyers>crisreorc: ...we know! it was sent to your gmail address.
15:18<@rmyers>you're welcome
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15:28<sp_>crisreorc: hola huevon jajaja
15:29<sp_>crisreorc: fellow chilean here
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15:31<jimador>anyone know what happened to ?
15:31<dzho>is it unsupported now?
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15:31<dzho>I'd see that as being a reasonable criterion for purging a mirror.
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15:32<dzho>July 23, 2015
15:32<dzho>pastebin fail
15:33<jimador>ah shit. you're right, ended july 23rd...
15:36<@ccravens>jimador: We just mirror from an upstream source... if it was removed from upstream, it'll be removed from our mirrors.
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15:36<jimador>fair enough :D
15:37<gparent>I hear Ubuntu started mirroring from Linode
15:37<gparent>Was much faster
15:37<@ccravens>Sorry you got caught by surprise, though.
15:37<@ccravens>gparent: Yeah, right... :)
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15:37<crisreorc>i reply!
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16:00<tonyyarusso>jimador: Guess it's time to schedule an upgrade :)
16:02<jimador>indeed! just went ahead and did that.
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16:05<crisreorc>rmyers i ready
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16:15<crisreorc>please rmyers reply
16:16-!-hfb [] has quit [Ping timeout: 480 seconds]
16:16<akerl>crisreorc hi
16:16-!-hfb [] has joined #linode
16:16*akerl slaps crisreorc around a bit with a large fishbot
16:17<crisreorc>i waiting for rick
16:18<akerl>this is the community IRC channel
16:18<gparent>akerl: I'll take a royale with cheese
16:18<gparent>Fries into poutine, no ice in the coke
16:28*crisreorc slaps rmyers around a bit with a large fishbot
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16:32<akerl>That'll work
16:32<Nivex>*headdesk* I really wish they'd kill that fishbot "feature"
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16:55<dzho>what is that I don't even
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17:22<crisreorc>please any can reply my ticket 5245333
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17:25<gparent>Linode support will eventually get to it.
17:25<akerl>crisreorc: Did you try the fish?
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17:26<Ikaros>Mmm. Fish.
17:26<gparent>I started slapping my coworkers around with large fishbots whenever there was a security issue in an intrusion test
17:26<gparent>It hasn't increase or decreased the efficiency of the testing, but god it smells awful.
17:27<crisreorc>what fish?
17:27<gparent>Deepwater Bass
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17:37<crisreorc>please need support ... all the day here waiting please
17:38<kyhwana>crisreorc: you need to wait for support to reply, this is just a community support channel
17:38<crisreorc>a ok ok ;)
17:38-!-Moonk [] has quit [Quit: My Mac has gone to sleep. ZZZzzz…]
17:39<Ikaros>Patience is a virtue, as they say.
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19:04<theodorton>getting some weird errors when running apt-get update
19:04<theodorton>Error output: W: Failed to fetch Hash Sum mismatch
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19:50<virtual>Yeah, I've noticed the mirrors occassionally not working - but not noticed it for a while. Usually waiting a bit will work.
19:50<virtual>'a bit' being an extremely random amount of time. :)
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20:11<crisreorc>please need an administrator
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20:17*crisreorc slaps johnmusbach around a bit with a large fishbot
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20:19<crisreorc>i need a solution please
20:19<crisreorc>anyone here can help me?
20:23<retro|blah>You will not get a solution by slapping people around with large fishbots.
20:25<Nightmare>you may wish to attempt asking the question you need a solution to
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20:38<dobbler>Hi, wondering how to get the IP address as the root?
20:38<kyhwana>42, there's a solution
20:38<kyhwana>dobbler: "ip addr show"
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20:39<dobbler>thanks, I have the ip but when I go there in the browser, I get index
20:39<dobbler>"Index of" and the list of folders
20:40<kyhwana>great, your webserver is running!
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20:43<dobbler>The host I added is "" will this cause a problem as it's not a tld?
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20:50<ninjonxb>I am trying to build an image for several VM's I may spin up. Right now my base image is sitting at about 4gb. I can't find anything else I can delete that may help me get it down to 2 gigs to make an image. I know this is vague, but any recommendations on where to look?
20:57<retro|blah>ninjonxb: If you mount the image and do "du -h -d1 /path/to/mount/point" you can drill down from there and figure out what's taking up the most space
20:57<retro|blah>Failing that, is gzipping the image afterwards an option?
21:00<ninjonxb>that is what I was doing and the largest file I had 'sudo find / -type f -size +2048 -mount -exec ls -h -lad {} \; |sort -rnb -k 5|more' was 63MB
21:01<ninjonxb>so I was using the linode image feature. I did not think that gzipping was an option with that.
21:02<dobbler>Is it unsafe to put a web app in the "www" folder directly so it's accessible from the IP?
21:03<retro|blah>ninjonxb: Yeah, I wouldn't know if it is tbh, was just talking in general
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21:05<kyhwana>dobbler: that depends, are there security/auth vulnerabilities in your web app?
21:06<kyhwana>dobbler: also you'd have to add to point to your linode's IP in your local DNS
21:06<dobbler>ah ok, that's probably it.. Do you know is there a guide for that?
21:07<kyhwana>just add it to your hosts file?
21:08<dobbler>kyhwana: it's just a multi page form that gets emailed
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21:09<dobbler>kyhwana: The problem is, there are 8 versions of the same app each being targeted from separate servers through a CNAME so they need to point to the IP
21:11<kyhwana>if you want a box on the internet to talk to this thing, you'll need FQDN's
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21:29<Derek>does Linode support HHVM?
21:30<retro|blah>Do you mean can you run it on Linode? Don't see why not
21:30<Derek>I just didn't see any documentation on it
21:30<Derek>I can't wait for PHPNG
21:30<retro|blah>It's a drop-in replacement for php that you would need to install
21:30<retro|blah>From repos or similar
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21:32<purrdeta>Derek: for what its worth, you can do whtever you want on your Linode. It is an unmanaged server.
21:32<purrdeta>well "whatever" being legal and all that
21:32<Derek>Lol of course
21:32<Derek>I'm running a RESTful game on it
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21:37<Derek>So many people in you guys work for Linode?
21:38-!-ninjonxb [] has quit [Ping timeout: 480 seconds]
21:38<purrdeta>ops do.
21:38<+linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
21:43<sirpengi>for a certain definition of work, we all work for linode
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22:01<dcraig>linode works for me :D
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22:12<Sridhar>Hi, I'm having issues with the migration of my linode. Anyone here that can help?
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22:16<arlen>what kind of issues?
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22:22*JamesTK migrates arlen to australia
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22:23<arlen>woohoo kangaroos
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22:44<+linbot>New news from status: Website Issues <>
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---Logclosed Wed Oct 14 00:00:26 2015