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#linode IRC Logs for 2017-01-20

---Logopened Fri Jan 20 00:00:09 2017
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01:49<Nik>Hi
01:50-!-Nik is now known as Guest1071
01:50<csnxs>yo
01:50<Guest1071>Ticket ID - 7411872
01:51<millisa>that's my favorite ticket
01:51<Guest1071>Is it possible for you to check the above ticket ID?
01:51<millisa>(this is a user-community channel, the official folks pop in from time to time)
01:51<Guest1071>Great
01:51<Guest1071>SQLSTATE[HY000]: General error: 1 Can't create/write to file '/tmp/#sql_be6_0.MYI' (Errcode: 28)
01:52<FluffyFoxeh>That's my favourite error
01:52<millisa>is your disk full?
01:52<Guest1071>No
01:52<FluffyFoxeh>is your /tmp full?
01:52<FluffyFoxeh>check df -h
01:53<FluffyFoxeh>/tmp might be a ramdisk or something
01:55<Guest1071>> df -h Filesystem Size Used Avail Use% Mounted on /dev/xvda 188G 135G 43G 76% / devtmpfs 4.0G 4.0K 4.0G 1% /dev none 802M 184K 802M 1% /run none 5.0M 0 5.0M 0% /run/lock none 4.0G 0 4.0G 0% /run/shm
01:58<Guest1071>Check the above output
01:58<millisa>is there any chance you were running a query that could have been creating a 4g tmp table?
01:59<dwfreed>linbot: errno 28
01:59<linbot>dwfreed: ENOSPC (#28): No space left on device
01:59<millisa>error 28 is almost always not enough disk space
01:59<millisa>dang it, beat me to it
01:59<dwfreed>:D
01:59<dwfreed>Guest1071: pastebin 'df -h /tmp' and 'df -i /tmp'
02:00<dwfreed>(by specifying a path, df will pick the correct mountpoint for that path)
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02:03<zifnab>oh iondes
02:03<zifnab>dwfreed: our node app servers laughably run out of inodes on a regular basis
02:04<dwfreed>lol
02:04<zifnab>because node decides it needs to download the same version of module 300 times for various libraries
02:04<zifnab>i wish it was a sane language
02:05<FluffyFoxeh>i wish it didn't exist
02:05<zifnab>my favorite thing from today: $OLD_CLIENT crashes when it hits an api that returns over a certain amount of data
02:06<zifnab>the api is deprecated and set to the generic nginx 404 page (which is like 10 bytes?)
02:06-!-puvo [~Jourei@4JHAABSF6.tor-irc.dnsbl.oftc.net] has quit []
02:06<zifnab>apparently react decided that hash's in URLs (ie, /#/login) looks ugly, and needs an nginx hack to redirect everything to index.html (ie, try_files $uri /index.html)
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02:06<zifnab>...which means old clients crash because it tries to download a ~40kb index.html
02:07<zifnab>also, forces things to not 404 correctly because "lol react"
02:07<zifnab>files technically there! returns a 200 with index.html, then javascript forces a 404 page
02:08<zifnab>...i hate the future
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02:19<nate>zifnab: That's somewhat tardly, seeing as anything # and past isn't even supposed to be getting sent to the httpd by a browser to begin with
02:19<zifnab>correct. and new-react-shit doesn't use a #
02:20<zifnab>it used to be foo.bar/#/login, they dropped the # and said 'configure your webhost to send everything to index.html'
02:20<zifnab>so now you get foo.bar/login, but your webhost can't do 404s correctly
02:20<zifnab>its stupid
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02:26<Guest1071>> df -i /tmp Filesystem Inodes IUsed IFree IUse% Mounted on /dev/xvda 11697920 11697920 0 100% /
02:26<dwfreed>you used all your inodes
02:26<Guest1071>Yes
02:26<dwfreed>so you can't make more files
02:26<Guest1071>How to increase?
02:27<dwfreed>you should find what's using them all, and clean that up
02:27<Guest1071>Ok
02:27<Guest1071>How do i find?
02:28<zifnab>!google how to find what is using inodes
02:28<zifnab>:/
02:29<zifnab>http://lmgtfy.com/?q=how+to+find+what+is+using+inodes
02:29<zifnab>oh they fancified it
02:29<FluffyFoxeh>lol safari
02:32<dwfreed>linbot: to zifnab lmgtfy how to find what is using inodes
02:32<linbot>zifnab: http://lmgtfy.com/?q=how%20to%20find%20what%20is%20using%20inodes
02:33<zifnab>linbot: to dwfreed butts
02:33<dwfreed>I wish it did + instead of %20, but what can you do
02:33<dwfreed>linbot: help lmgtfy
02:33<linbot>dwfreed: (lmgtfy <an alias, 0 arguments>) -- Alias for "echo [concat http://lmgtfy.com/?q= [format cut -1 [urlquote $*x]]]".
02:35<zifnab>biggest complaint with supybot - zero way to list all aliases
02:37<dwfreed>wrong
02:37<dwfreed>linbot: list alias
02:37<linbot>dwfreed: !, !!, !unprofessional, 42, 64bitkernel, 7day, <3, about, abuse, act, action, actionitem, add, akerl, alot, amitz, api, apostrophe, arch, ask, at, atlantaports, atlports, avail11520, avail12288, avail1536, avail16384, avail2048, avail20480, avail4096, avail768, avail8192, availall, availan, availatlanta, availca, availdallas, availeu, availexcuse, availga, availlongon, availnewark, availnj, availtp, (11 more messages)
02:37<Guest1071>find . -printf "%h\n" | cut -d/ -f-2 | sort | uniq -c | sort -rn 23 . 5 ./.gnupg 2 ./.ssh 2 ./.config 2 ./.aptitude 1 ./.vim 1 ./.filemin 1 ./.cache
02:37<dwfreed>you should probably start at /
02:38<Guest1071>??
02:38<dwfreed>and progress through various folders
02:38<dwfreed>you started in your home directory
02:38<dwfreed>which is a rather pointless place to start at
02:39<Guest1071>What if I increase the same at Linode. will this will solve my issue?
02:40<Guest1071>????
02:40<dwfreed>you should figure out why you have 11 million files on disk, because otherwise it'll likely just happen again
02:40<millisa>it kind of just postpones the issue, doesn't really solve it.
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02:47-!-Netsplit magnet.oftc.net <-> coulomb.oftc.net quits: Jonis, jarryd, eagle, rootbeer, dand, jiggawattz, Vlad, Hobbyboy, Tol1_, kwmonroe, (+4 more, use /NETSPLIT to show all of them)
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02:48<RLa>anyone else have their machines unreachable now? no network access, reboot does not complete, lish not available?
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02:48<retro|blah>What DC?
02:48<RLa>london
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02:49<dwfreed>coulomb is running on a London Linode
02:49<millisa>A whole bunch of folks just dropped out of the channel, might be related
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02:50<poutine>it seems silly to tie hosted virtual server infrastructure to IRC servers being connected together
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02:50-!-flamin_scotsman is "Alasdair Scott" on #linode
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02:51-!-grawity is "Mantas Mikulėnas <grawity@gmail.com>" on #linode #debian-systemd
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02:51-!-mteufel is "M. Teufel <mteufel@urandom.eu.org>" on #debian
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02:51-!-csnxs is "nerd" on #tor-project #oftc #odamex #moocows #g7 #digitalocean #debian-next #debian #ck
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02:51<Peng>Freennode looks a bit exciting too
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02:53-!-dand is "purple" on #linode
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02:54<RLa>reboot sequence completed but still no access
02:55<RLa>got access back
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02:56<millisa>status just updated. "Investigating - We are aware of an issue within our London datacenter and are investigating at this time. We will provide additional information as it becomes available. "
02:57<arlen>rip
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02:57-!-bylzz is "Tobias B" on #linode #dfri_se
02:57<dwfreed>poutine: wat
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02:58<linbot>New news from status: Datacenter Outage - London <https://status.linode.com/incidents/vcnxknjcwhlr>
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02:59<poutine>dwfreed, I thought millisa was suggesting that the server connectivity issues RLa was experiencing them was actually due to the IRC netsplit that occurred
02:59<dwfreed>nope, the other way around
02:59<millisa>why not both?
02:59<dwfreed>given that I can tell you for a fact that coulomb is hosted on a London Linode :)
02:59<millisa>I was going to Thank Obama for it, too
02:59-!-bbankes [~bbankes@75-169-251-158.slkc.qwest.net] has joined #linode
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02:59<FluffyFoxeh>thanks trump
03:01<retro|blah>There, it's nice being able to see colors in elinks again
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03:01<dwfreed>having used elinks myself, I won't comment
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03:05<Cromulent>strange my london websites are still up
03:09<rollingWolf>Anyone having problem with their machine a while ago? I couldnt connect so i rebooted it and it took like 7 minuters to reboot ;) ohwell it works as it should now atleast
03:09<rollingWolf>But 7 minutes to shut down?
03:09<rollingWolf>I meant shut down, not reboot
03:10<millisa>if it was in london, there was a status message put up about then
03:10<rollingWolf>Yea it was in london
03:10<dwfreed>2017-01-20 07:58:03 < linbot> New news from status: Datacenter Outage - London <https://status.linode.com/incidents/vcnxknjcwhlr>
03:11<rollingWolf>ok ^^
03:11<rollingWolf>Cheers
03:12<rollingWolf>Heh, it was literally the first message I saw in this channel when rejoining with irssi :S .. should read previous messages first >_<
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03:28<trippeh>my london metrics seems mostly ok, except for in manager.
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04:03<iSRAELi>public $clix_pending = file_get_contents
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04:15<hawk>Is ipv6 borked in the london dc or is it just me?
04:19<hawk>Ah, further back in the history there seems to be confirmation that it's not just me
04:23<Meyer_>hawk: https://status.linode.com/incidents/vcnxknjcwhlr
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04:28<RLa>should i try to disable ipv6 things?
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04:30<grawity>meanwhile
04:30<grawity>ipv6 is working perfectly for my linodes
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04:31<grawity>but ipv4 is half-broken
04:31<grawity>ah, they just fixed it
04:32<rick111>for now...
04:33<grawity>everything is "for now", isn't it
04:33<rick111>guess so
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04:33<rick111>i wouldn't be dropping "fixed" though until it was stable for a period of time
04:34<rick111>ydmv
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05:38<linbot>New news from status: Network Connectivity - London <https://status.linode.com/incidents/vcnxknjcwhlr>
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06:54<heusmt2>Hello
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07:27<Emmaus_Ipswich>Hi
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07:28<Emmaus_Ipswich>Is this Linode technical support?
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07:31<arlen>user community technical support
07:32<arlen>!ask
07:32<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
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07:35<Emmaus_Ipswich>Thanks. Linode host our website on their servers and we're trying to add some more email accounts under our domain. Would that be something that Linode have to set up? Thanks for your help
07:36<arlen>linode sells servers you get root on, what you do with it is up to you
07:36<arlen>it'd be up to you to setup email services on the server and add/remove users yourself
07:38<Emmaus_Ipswich>So, if I should be able to send linode a request to add a new user onto our server, where applicable?
07:40<rick111>if you had the managed service, maybe.
07:40<rick111>!managed
07:40<linbot>https://www.linode.com/managed
07:40<rick111>but not as standard
07:41<arlen>pretty sure managed wouldn't do it
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07:42<Emmaus_Ipswich>Ok. Not sure what service we're on. Let me contact them. Thanks for your help guys
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07:43<arlen>managed is for like if x happens do y then contact z if that doesn't fix it. they answer the 3am alerts
07:45<@nbrewer>^ yeah, Managed wouldn't add accounts to your email setup. That's something you'd need to handle yourself, or with the assistance of whoever set up your mail server.
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09:39<rick111>ahh right, I know more about managed now, thanks.
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09:40<Adriana_Lima>hi
09:40<Adriana_Lima>There is someone from the company there. I need help.
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09:42<@nbrewer>!ask
09:42<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
09:46<Adriana_Lima>Because linode cashed in on my credit card debit and my account asked for verification
09:46<nate>Adriana_Lima: Then provide that verification in the ticket they opened for you
09:47<nate>staff will not take any sort of personal information over IRC
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11:38<Eugene>Every day I'm Linodin'
11:51<jcanto>heloo
11:51<jcanto>do linodes have blocked ports?
11:51<gparent>I can't seem to reach the USB port.
11:52<jcanto>¬¬
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11:54<Peng>No.
11:57<DrJ>there are no blocked ports in any of the datacenters anymore
11:58<jcanto>DrJ: Thank you
11:58<DrJ>use to be irc was blocked in atlanta
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13:28<AnMaster>How do you downsize a linode? Do you need to resize partitions in advance?
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13:30<FluffyFoxeh>yes
13:31<AnMaster>Good to know
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15:47<alexf>In the Linode DNS Manager, can you not make a cname record for the empty subdomain?
15:47<FluffyFoxeh>@
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15:48<@mcintosh>alexf: you mean like, a cname for the root domain?
15:49<alexf>yea
15:49<@mcintosh>you cannot, no (can prob work aorund it though)
15:49<@mcintosh>i believe that is in violation of RFC
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15:49<alexf>FluffyFoxeh: Invalid hostname '@'
15:49<alexf>mcintosh: I believe that blows
15:50<FluffyFoxeh>that blows
15:50<alexf>is there any technical reason why not, or is it just becuase of the RFC that we don't allow it?
15:50<@mcintosh>dunno offhand but my guess is the latter
15:51<@mcintosh>If a CNAME RR is present at a node, no other data should be present; this ensures that the data for a canonical name and its aliases cannot be different. This rule also insures that a cached CNAME can be used without checking with an authoritative server for other RR types.
15:51<Peng>Of course, DNSSEC breaks that.
15:51<Peng>"You can have CNAME and RRSIG, but NOT CNAME and NS, that would be terrible!"
15:51<alexf>welp, looks like I have to migrate my DNS
15:52<Peng>alexf: The zone apex has NS records and an SOA record. You're not allowed to have a CNAME next to NS or SOA records. So you can't have a CNAME at the zone apex.
15:52<alexf>Peng: not allowed by technical limitation?
15:52<Peng>alexf: It's the law.
15:52<Peng>alexf: Some DNS providers have some sort of "alias" record, where they implement a resolver, look up the destination, and spit out the A and AAAA records instead of a CNAME.
15:53<Peng>alexf: Cloudflare does this for zone apex "CNAME"s, for example.
15:53<alexf>So if you're on Cloudflare it looks like you can set up a CNAME for the naked domain, but it's not technically a CNAME?
15:53<Peng>Right.
15:53<alexf>gross
15:54<Peng>:D
15:54<Peng>From the point of view of a client, it's just A and AAAA records.
15:54<alexf>So why doesn't Linode do that?
15:55<arlen>¯\_(ツ)_/¯
15:57<alexf>So if I'm hosting a site somwhere where I can't make direct rewrite rules on the web server, and I want to redirect the naked domain to the www subdomain, I can't do it with Linode's DNS
15:58<@nbrewer>I probably wouldn't host a site somewhere where I culdn't make reqrite rules, but yes - you can't redirect a root domain via the Linode DNS Manager
15:58<@nbrewer>*rewrite
15:59<alexf>nbrewer: what if I was using Linode to resell hosting and wanted to give my customers limited manager accounts with DNS control?
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16:00<alexf>Is that not a scenario that would benefit from having the CNAME workaround? Probably not an uncommon scenario at that.
16:00<@nbrewer>I've only seen a few DNS-specific services offering that, btw. Cloudflare calls it "CNAME flattening" if i remember correctly.
16:00<alexf>Well maybe Linode should get on board
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16:01<alexf>Because I don't want to deal with a separate DNS manager for a single domain, nor migrate them all
16:02<Peng>sucks for you then
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16:02<alexf>it truly does.
16:02<alexf>I am lost on the seas of chaos.
16:02<Peng>alexf: https://help.github.com/articles/setting-up-an-apex-domain/
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16:03<Peng>alexf: The standard industry solution is "provide one or two IPv4 IPs and hope to hell we don't have to change them".
16:03<Peng>https://www.tumblr.com/docs/en/blog_management#customdomain
16:04<alexf>Peng: how does having multiple IPs resolve the scenario I've constructed?
16:04<alexf>also: I refuse to click on any documentation hosted on tumblr
16:04<FluffyFoxeh>pfft
16:04<Peng>DNS records have nothing to do with HTTP redirects, though.
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16:05<alexf>Peng: I get that. But when one doesn't have access to http redirects, they turn to DNS
16:05<FluffyFoxeh>A CNAME won't redirect a browser
16:05<FluffyFoxeh>It won't even change the Host header
16:05<relidy>Would a DNAME record be what you're looking for, alexf?
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16:07<alexf>relidy: without knowing anything about it, I'm going to say no, since it's not an option in the Linode DNS Manager
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16:07<relidy>Heh, fair enough.
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16:35<Firoz>iHi I have a upgrade of RAM from 8 GB to 12 GB. After migartion its showing System Boot faliled for unknown reason
16:36<Firoz>Please help
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16:36<millisa>!ticket
16:36<linbot>Sounds like ticket time! Your problem will probably be solved much faster by submitting a support ticket, rather than hoping to catch an employee's attention here.
16:37<Firoz>ok
16:38<millisa>If it is urgent, a phone call is probably going to get you the quickest response (I'd still do the ticket first)
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19:49<JamesTK>millisa: assuming their phones are working XD
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20:24<arlen>ring ring banana phone
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21:24<cbirk>arlen: lolol
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21:30<Ikaros>Smack him upside the head with it >.>
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21:36<Ikaros>cbirk: By the way, I dealt with SORBS successfully. Server I was working with, delisted. Forum software vendor, scolded (for defaulting the mailing list option to 'on' for new registrations without giving an option to default it to off though you could still clear the checkbox). Postfix, throttled per email domain (just for sanity). Everyone = happy...except for server host.
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21:50<cbirk>Ikaros: that's awesome
21:50<cbirk>glad to hear it
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21:51<Ikaros>I tell you it was scary looking at that mail.log and seeing god knows how many messages leaving the server per second while I was initially investigating, had to ask the guy running the site...'wtf did you just do?!'
21:51<Ikaros>lol
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22:04<dzho>MAKE IT STOP MAKE IT STOP
22:04<Zimsky>NO
22:04<Ikaros>Where did that come from
22:05<Zimsky>IRC
22:05<dzho>I had the opposite problem a few weeks back: Upgraded, thought everything had gone fine, until I realized I hadn't gotten any new mail at all ever since the upgrade.
22:05<dzho>had contending SMTP servers trying to run on the same port, and the wrong one won.
22:06<dzho>(MAKE IT STOP was my dramatic interpretation of an admin finding a mail server spewing out spam)
22:06<Ikaros>I see
22:07<Zimsky>killall postfix?
22:08<dzho>exim4
22:08<Zimsky>please leave
22:08<dzho>postfix was what I had properly configured
22:08<dzho>meh
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22:31<spartan24h>hi
22:32<arlen>hi
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22:32<spartan24h>this hosting works for performing ddos?
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22:33<millisa>that'd be abuse?
22:34<Ikaros>Indeed it would be.
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22:34<spartan24h>why
22:35<millisa>also - killing people is wrong.
22:35<Ikaros>For one thing, it's illegal.
22:35<millisa>https://www.linode.com/tos
22:35<Nivex>unless you're a member of certain three letter organizations
22:36<Ikaros>Pfft, not within their right either.
22:36<spartan24h>in photon vps i can perform ddos but it isnt hard hitting
22:36<Peng>Ikaros: They kill people all the time.
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22:37<millisa>https://www.photonvps.com/aup.html ...
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22:38<Ikaros>lol millisa
22:39<Ikaros>Probably said that 'cause maybe the company doesn't actually enforce all aspects of their AUP
22:39<Ikaros>Or the guy has no understanding of what a DDoS even is.
22:39<dwfreed>people enforce AUPs?
22:39<dwfreed>other than Linode
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22:46<AlexMax>i refuse to believe anybody would be that dim
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22:49<JamesTK>I am running tor on a host that doesn't allow tor. They said relays are OK
22:50<Ikaros>Well relays sure, the problem generally lies with exit nodes
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23:00<JamesTK>I'm hungry #linode
23:00<JamesTK>Feed me
23:00<JamesTK>I have two more hours on this train and no food
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23:03<Zimsky>shut up JamesTK at least it's not 40c
23:03<JamesTK>D:
23:03<JamesTK>fuku
23:04<Peng>food? http://pm1.narvii.com/6250/ef25dcb8c5232cdbbd19dff2a60c07d996fc0463_hq.jpg
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---Logclosed Sat Jan 21 00:00:11 2017