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#linode IRC Logs for 2017-03-17

---Logopened Fri Mar 17 00:00:28 2017
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01:19<dwfreed>has anybody found something they like better than vnstat? i want historical throughput/transfer monitoring, but I don't need a web interface
01:19<kyhwana>hmm
01:19<dwfreed>I'm not saying I have problems with vnstat, just don't know what else is available in that space
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01:39<shrawan>hi is the linode vps servers support multiple domains?
01:40<dwfreed>why wouldn't it?
01:41<shrawan>ok thanx. just asking
01:49<Ikaros>Ok so for the 2nd time in 8 days, I found one of my Linodes suddenly in a "Powered off" state without a host job being responsible or from being shutdown from within. Could that be the result of a kernel panic perhaps? No dumps, logfile hints, nothing so its tremendously difficult to figure this one out.
01:51<dwfreed>Ikaros: what does logview show for the previous boot? (remembering that logview shows the current boot last, so you have to scroll up after running it)
01:53<Ikaros>Well unfortunately the system eats up most of those lines with boot messages.
01:53<dwfreed>I said previous boot
01:53<Ikaros>But prior to boot
01:53<Ikaros>Yeah, just the login prompt.
01:53<Ikaros>As in, the boot lines from the last boot up to the login prompt
01:53<dwfreed>pastebin?
01:55<dwfreed>include the whole output of logview; you can do something like: ssh -t ikaros@lish-datacenter.linode.com linode logview | curl -F "sprunge=<-" http://sprunge.us
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02:00<Ikaros>Yeah I might have screwed myself there...I had actually launched the rescue kernel to investigate this time around (unlike the last time), to get at the log files on the disk, so all that Finnix output is in the log now. But I will tell you that I did a logview via Lish the last time this happened too, and the last few lines of the previous boot were the login header + prompt, then the 'current boot' log showing the booting after I found it like that.
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02:03<Ikaros>And for the record this was on 'latest 64-bit' Linode kernel, I rolled it back to the oldest supported kernel still available this time around. If I must though I may just use stock distro and see if it happens with that too.
02:05<dwfreed>without knowing what's actually causing this, you're changing things that could be completely pointless
02:09*Ikaros shrugs
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02:10<Vipin>Hi
02:10<Vipin>I am interested in Standard Plans - Linode 12GB
02:10<millisa>What would you like to know about them?
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02:11<Vipin>there is only - 192 GB SSD Storage. Can we upgrade space to 1 TB ?
02:11<millisa>not without upgrading the plan. currently the cpu/ram/disk are all tied together
02:11<Vipin>ok, thank you.
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02:14<Ikaros>dwfreed: Well it's not like I had any valuable data via the logview command from the last time that would indicate anything, like I said, from that time the previous boot ended with the login prompt and the current boot log from that time was entirely from when I discovered it was down the first time. Not even a record of a shutdown from that time of any kind. I have nothing to go off of. Nada. Except to look at the kernel. Which was shocking enough t
02:14<dwfreed>you got cut off
02:14<dwfreed>"Which was shocking enough t"
02:14<Ikaros>So tell you what
02:14<Ikaros>"Which was shocking enough that I didn't have any sort of crash data from in logview either."
02:14<Ikaros>There
02:15*Ikaros grumbles at IRC
02:15<dwfreed>tell whatever client you're using to split your lines
02:15<dcraig>just hit enter
02:15<dwfreed>it's not like IRC's line length limit is something that's not easily computable
02:15<dcraig>after every phrase
02:16<dwfreed>dcraig: then I stab you
02:16<Ikaros>So for now I switched to another Linode kernel, and what I'll do is next time that happens, if it happens at all, I'll see if logview shows anything then...*before* I go try to boot it again.
02:16<dwfreed>you actually want it to boot once after it happens
02:16<dwfreed>logview will only show 100 lines from the "current" boot
02:16<Ikaros>Well yeah, I did that the last time, and that got me nothing that would indicate a problem.
02:17<dwfreed>current doesn't change to previous until a boot happens
02:17<Ikaros>Login prompt, then lines from the current boot
02:17<dwfreed>logview shows 250 lines of previous boot
02:17<Ikaros>Do I need 250 lines though to get a panic dump, if that's indeed the cause?
02:17<dwfreed>who knows
02:18<millisa>don't suppose 'last' shows you anything useful?
02:18<Ikaros>millisa yeah I checked that, first thing I did after booting it again.
02:19<Ikaros>Let's see, since you're in my timezone
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02:21<Ikaros>Ok well since this one's in Newark I'll just say this in Eastern time. ~12:09 AM Eastern is the time I lost connectivity (via SSH and other remote daemons), and 12:54 AM is when I discovered it and booted it back.
02:22<Ikaros>Even if I had the watchdog enabled, I still don't want it randomly rebooting on me anyway.
02:23<Ikaros>millisa: This is the latest available line from 'last' having anything to do with system shutdown and/or reboot...and this line was not preceded at any point by a shutdown line, this was simply me booting it after I found it powered off: reboot system boot 4.8.3-x86_64-lin Fri Mar 17 00:54 - 02:18 (01:24)
02:27<dwfreed>Ikaros: pastebin your last output, please
02:27<Ikaros>Kinda long, shall I go down as far as the first time this happened as well?
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02:28<dwfreed>Ikaros: just whatever last outputs
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02:39<Ikaros>dwfreed: Sorry about the delay, had a problem with curl command I had to fix. Here's the output. Current running kernel as of this current boot is Linode's 4.8.3 64-bit kernel. Previous boot was Linode's 4.9.7 kernel, and the boot before the first unexplained poweroff was with Linode's 4.8.6 kernel. http://sprunge.us/AYCb
02:40<dwfreed>that output doesn't show the booted kernel version
02:40<Ikaros>The jump from 4.8.6 to 4.9.7 was kinda forced, as the first time this happened was under that 4.8.6 kernel.
02:41<dwfreed>and the reason it doesn't is because you ate the column it was in
02:41<Ikaros>Well not my fault last considers that as "hostname", my IP is irrelevant.
02:42<dwfreed>anyway, was the first time this happened roughly january 21st?
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02:44<jason_>hello
02:45<dwfreed>looking through the output, there are several entries going back into last year of, from the perspective of wtmp, crashes
02:45<Ikaros>dwfreed: No. The first time was Mar 8th. It had been running on 4.8.6-x86_64-linode78 up until that point, when I discovered it powered off.
02:45<arlen>jason_: hi
02:45<Ikaros>And that kernel was made effective on Dec 3 of last year.
02:45<jason_>i have sent an image of the front and back of the credit card holder's current, Government-issued photo ID and an image of the payment card used for signup to linode
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02:46<arlen>great
02:46<arlen>they'll respond shortly
02:46<jason_>i'm waiting
02:46<arlen>gotta keep waiting
02:46<arlen>the wait will be worth it
02:46<jason_>thanks
02:47<arlen>welcome
02:47<dwfreed>Ikaros: anyway, reading the last output definitely confirms it wasn't a clean shutdown in any occurrence
02:48<millisa>02:32 - that's somewhat interesting
02:48<dwfreed>millisa: that's the time he ran that last command
02:48<dwfreed>millisa: different versions of last will show different things
02:49<dwfreed>millisa: notice that the 3 most recent reboot lines all have that ending timestamp
02:49<millisa>4 even
02:49<Ikaros>You know, I didn't even notice that until you said something.
02:49<dwfreed>all caused because an actual end was never written
02:49<millisa>or 5 even. glad they made that nice and confusing
02:50<Ikaros>Hm.
02:51<dwfreed>more modern last will instead say 'still running' for reboot lines that never got an end written
02:51<Ikaros>In any event though I booted with 4.8.3-x86_64-linode76 for the time being, but really can't say what's causing it still. If that does happen again though I'm prepared this time.
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02:57<dwfreed>last -aFwx <- most useful output
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03:01<millisa>what about older dmesg logs? dmesg.old / dmesg.1? You already dig through those?
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03:03<Ikaros>Yup
03:05<Ikaros>And as far as any other sort of logging goes...last log entry I could find from this time around was Mar 8 09:36:54 (eastern) then the next line jumps right to Mar 17 00:54:45 when I initiated the boot after finding it down.
03:07<dwfreed>if wtmp wasn't touched, you'd have no logging on your disk that would tell you anything useful
03:08<Ikaros>Yeah hence why mind = boggled as to what the heck happened.
03:08<dwfreed>if it's a kernel panic causing it, you could load a crashkernel and an initrd that'll save the vmcore image
03:09<Ikaros>I mean for now all I can do is watch it over the coming weeks and see if it happens again.
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03:09<millisa>you could script a cron job to fire every minute that logs something somewhere. you'd at least have a more concrete idea of when it stopped
03:09<millisa>or logs nothing. just the cron job firing would probably log
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03:16<JamesTK>ovh seems to sport these now https://www.supermicro.com/products/system/3U/5039/SYS-5039MS-H12TRF.cfm
03:18<arlen>fancy
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04:39<uma>does anyone know what might be the problem here? https://github.com/linode/longview/issues/38
04:41<kyhwana>install DBD::Mysql ?
04:52<uma>hmm.. just did that. "cpan DBD::Mysql" and restarted the longview client. the installation spat some errors and the logs are still the same
04:52<dwfreed>...don't do that
04:52<dwfreed>apt-get install libdbd-mysql-perl
04:53<uma>thank for the hint. I'm not familiar with Perl
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07:08<linbot>New news from forum: General Discussion • Gotchas when upgrading from Xen to KVM? <https://forum.linode.com/viewtopic.php?t=14642&p=73037#p73037>
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07:12<bicky>hi
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07:19<nomaan>i want to take linode 1gb plan. Does magento 2.1 will be supported?
07:19<dwfreed>why wouldn't it be?
07:19<dwfreed>you can run pretty much whatever you want
07:20<nomaan>what is cost of ssl certificate?
07:20<nomaan>and what is cost for dedicated ip?
07:20<dwfreed>Linode doesn't sell SSL certificates
07:20<rsdehart>dedicated ip is included with any plan
07:20<dwfreed>they aren't a shared hosting company
07:20<dwfreed>!ip
07:20<dwfreed>!ips
07:20<linbot>Each Linode comes with 1 public IPv4 address and 1 public IPv6 address. Additional IPv4 addresses are $ 1 per month, and require technical justification. A /64 or /56 of IPv6 can be routed to your Linode at no charge.
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07:20<nomaan>ok, Thank You.
07:21<nomaan>1 more question
07:22<nomaan>there isn't fixed yearly or 6 monthly contract. so is it billing system or we have to recharge our account with prepaid balance?
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07:24<rsdehart>nomaan: you get billed at the start of each month and it attempts to charge the payment method you setup
07:25<nomaan>How does hourly billing work? i mean if my nobody use my server during night than it will not counted?
07:25<rsdehart>you're charged for your server as long as it exists
07:25<rsdehart>you have to destroy it in order to not be charged
07:25<nomaan>oh
07:26<rsdehart>as long as a linode is created it's using host resources
07:26<nomaan>and how can it be over in mid-month? if i am paying for a month.
07:26<rsdehart>It isn't. It's capped at the monthly charge
07:27<nomaan>i read on linode website like this "You may receive a mid-month bill from Linode if you reach a certain threshold of Linode services used within a single month."
07:27<nomaan>at here https://www.linode.com/pricing
07:28<ponas>if you owe a lot of money before the start of a new month they'll bill you mid-month
07:28<nomaan>ok
07:28<dwfreed>the threshold starts out at $50 for a mid-month bill
07:28<nomaan>ok
07:28<dwfreed>it can be raised in various ways (including a support ticket)
07:29<dwfreed>in certain instances that threshold will go up on its own
07:29<nomaan>means there isn't a problem if i am generally using it.
07:29*rsdehart rings up and requests his raised to ∞
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08:45<Celti>Just over an hour until I'm free of work for the next 63... c'mon, weekend!
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10:21<bfisher>hello
10:21<bfisher>i have been hacked and i cant get any support
10:21<bfisher>ransomed
10:21<bfisher>and its sending me to voicemail?
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10:22<bfisher>how to get in touch with u guys
10:22<ponas>support@linode.com
10:24<bfisher>is there a phone
10:25<bfisher>its not an email discussion
10:25<bfisher>i sent an email
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10:25<bfisher>and its immediate
10:25<ponas>there's a phone number on the bottom right of linode.com
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10:25<bfisher>goes to voicemail
10:25<ponas>if it goes to voicemail I guess it's "busy"?
10:26<ponas>is your linode account hacked or just the server?
10:27<bfisher>both
10:27<bfisher>3 linodes
10:27<bfisher>they removed the code and our ransoming it
10:27<bfisher>and i am paying for backups from linode
10:27<bfisher>this is absurd, goes to voicemail?
10:28<bfisher>what is the extension of someone there?
10:28<ponas>well I guess your best bet is to wait for them to reply to the email
10:28<ponas>they'll probably want your ID etc. to give you access back
10:29<bfisher>my "best bet"
10:29<bfisher>?
10:30<@wblew>bfisher: Sorry to hear about the issues. We're currently doing Phone Maintenance, https://status.linode.com/incidents/5qxxd1zfrw7r
10:30<ponas>if their phone doesn't work the only option is email :-)
10:30<bfisher>ah
10:30<@wblew>Someone from support will reply to your email as soon as possible.
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10:31<bfisher>is it possible to call in directly wblew? this is time sensitive as i need the backups and also one linode didnt have backups enabled but the code was removed like 2 hours so there may be a chance u guys can save it
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10:38<bfisher>wblew is there an extension i can call?
10:41<@wblew>bfisher: Once the maintenance is complete you can call and get someone directly right away. I would check your email, support should have replied to you by now.
10:45<bfisher>it says not enough free space to do a backup
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10:46<bfisher>this is absurd, can u please get ur phones working or give me ur cell phone
10:50<bfisher>how can it be 20 GB
10:50<bfisher>and not have enough space for a backup that is 4 GB?
10:53<@abrining>bfisher it sounds like your disk is taking up all of the space allocated to your Linode, if this is the case, you will need to resize your disk before restoring a backup
10:53<bfisher>it says i need to do a kvm
10:53<bfisher>look can somoene just see if there is saved data for a linode that is very important
10:53<bfisher>it does not have backups
10:53<bfisher>but the code was removed recently
10:53<bfisher>someones u can help out
10:54<bfisher>it is time sensitive though and ur phones dont work??
10:54<bfisher>it says i need to upgrade to kvm
10:54<bfisher>Some plans are not available for legacy Xen Linodes. Please upgrade to KVM... • Pending free upgrades must be performed before you are able to resize. Please visit the dashboard to upgrade.
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11:15<bfisher>the backups did not work
11:15<@mbeach>bfisher: I'd be glad to see what we can do to help out here. Can I send you a PM?
11:16<bfisher>yeah
11:17<@mbeach>great!
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11:28<Eugene>Every day I'm Linodin'
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11:51<@jalter>!point Eugene
11:51<linbot>jalter: Point given to eugene. (14)
11:51<DrJ>!point DRJ
11:51<linbot>DrJ: https://www.youtube.com/watch?v=dQw4w9WgXcQ
11:52<DrJ>haha
11:57*MajObviousman arrives finally, looking very disheveled
11:57<MajObviousman>dwfreed, Eugene: what seems to be the problem?
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11:58<dwfreed>MajObviousman: somebody was asking about chroots and php-fpm
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11:59<MajObviousman>Eugene: even to a talented hacker, chroots are a security mechanism. The hacker now has to id the system as best he can, then bring in his own statically compiled tools, then hope for a bug with the items in the chroot or a kernel escelation
11:59<Eugene>I wasn't asking a goddamn thing
11:59<Eugene>You're not my real mom
12:00<MajObviousman>if someone wants into your shit and is talented, yes, this won't stop them. But if they are being opportunistic, or if they don't care specifically about you, then they will move on
12:00<Eugene>We covered al lthis
12:00<MajObviousman>numerous times
12:00<MajObviousman>over the past n years even
12:00<Eugene>I want a pony
12:00<MajObviousman>and yet
12:01<MajObviousman>you're still trotting out the "it's not a security mechanism" line
12:01<MajObviousman>GO TO YOUR ROOM. Just wait until your FATHER gets home
12:01<Eugene>This was linked to me as a job opportunity https://seattle.craigslist.org/see/sad/6047413050.html
12:02<MajObviousman>relidy: chrooted php-fpm works just fine, and even scales nicely at the size you're talking about. I did it a few jobs ago and it was peachy
12:02<Eugene>I know nothing about LTE, but the rest of it is interesting
12:03<MajObviousman>relidy: had to be a little more careful with my nginx config as the paths were different. Nginx had to be aware of the chrootery, basically.
12:07<Eugene>Is that anything like being aware of a nunnery
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12:10<relidy>MajObviousman: Thanks for the feedback.
12:10<MajObviousman>pm me if you have more questions
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12:16<Eugene>/msg MajObviousman hey big boi, what's your cup size
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12:26<cbirk>lol
12:26<cbirk>swiggity swooty
12:29<csnxs>https://soundcloud.com/plussean/swiggty-swooty
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12:42<Kniaz>getting a spam of private messages
12:43<Nightmare>set umode +G
12:44<Nightmare>will prevent people who don't share a channel with you from messaging you
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14:29<anry>hi would anyone know why all my sites resources are trying to be fetched via an IPV6 address something like https://[2600:3c00::f03c:91ff:fe84:ffab]/css/Core/global.css net::ERR_INSECURE_RESPONSE
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14:38<Peng>What's the site
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14:39<Peng>It's doing that because something is configured to make it do that
14:39<Celti>anry: It looks like you may not have Forge configured with your proper DNS name for the URL base
14:39<Peng>\o/
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15:35<anry>thanks guys i figured it out apparemtly updating to new version reset my site_url parameter
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15:44<Celti>There you go!
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15:49<linbot>New news from forum: General Discussion • Download Free Pinterest App <https://forum.linode.com/viewtopic.php?t=14644&p=73039#p73039> || General Discussion • do-release-upgrade 14.04-16.04 fails with 404 errors <https://forum.linode.com/viewtopic.php?t=14395&p=73038#p73038>
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16:05<Chris_>Hi
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16:06<arlen>hi
16:06<Chris_>Can anyone help me with linodes for high traffic websites?
16:06<arlen>!ask
16:06<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
16:08<Chris_>Hi, I need to host a website which will be coded with basic html, css, js, tiny tiny bit of php for contact form and such, the website is going to get a lot of publicity from high profile celebs and company's soon and I need to have a host which will be able to handle potential for 150k views in one day, but this won't be every single day and the views are likely to drop considerably 2 weeks later so it needs to adapt,
16:08<Chris_>handle around 150k views in one day
16:08<Chris_>or how i would work it out
16:10<arlen>time to do some testing then
16:15<millisa>linodes can easily handle that load if that is your concern (we have a texas bbq site here that gets featured regularly on food network and the travel channel; it goes a bit beyond 150k/day...)
16:16<mrosabal>Yeah 150K visitors doesn't seem so crazy
16:17<mrosabal>May want to consider a medium sized VM for that just in case
16:18<mrosabal>How comfortable are you with the command line Chris_ ?
16:20<Chris_>I'm ok with command line, not an expert
16:20<Chris_>which plan would people suggest for me?
16:21<Meyer_>Chris_: Depends a bit on what you choose to do.
16:21<millisa>hard to say since we don't really know what resources your scripts are going to use. the nice thing is you can resize a linode up pretty easily
16:21<Meyer_>Chris_: I believe a 4GB plan should handle it fine if you use nginx
16:21<millisa>and if your wrong: https://www.linode.com/docs/migrate-to-linode/disk-images/resizing-a-linode
16:21<millisa>er, you're
16:21<Meyer_>Chris_: But, if you do have the budget for it I would suggest you start a bit bigger. You can always resize down to a smaller one if you see that you have more capacity than needed
16:22<Chris_>Personally never tried nginx but I have a friend who has used it so he can probably help me with it
16:23<Chris_>would you go with a 6 if i use apache?
16:23<Meyer_>Chris_: Apache would probably not work as well in your application. Especially not in it's default settings
16:23<Chris_>i don't really have any scripts running on this site
16:23<Meyer_>Chris_: But if you disable keepalives it should handle it quite ok
16:24<Chris_>ok thanks
16:24<Meyer_>Chris_: do you expect the traffic to be quite even over the day? Or a bit bursty?
16:24<Chris_>bursty
16:24<Chris_>its a brand new site
16:24<Meyer_>Chris_: So, start a bit bigger. Linodes are charged by the hour
16:24<Chris_>and it's going to be advertised through an email newsletter of a really big football club, they said on average each email gets 80k link clicks
16:24<Meyer_>Chris_: so, you could for example run a quite a large one initially when you are launcing and see how it works out
16:25<Chris_>but they're also sending it out through their social media and other methods
16:28<Meyer_>Chris_: I would most likely in your situation choose to use nginx as webserver. I would also choose to resize the linode to a quite large one initially. Running even a 20 core / 80 GB ram Linode is only around $1 an hour
16:29<Meyer_>that is most likely way overkill for your use case but it is always a bit sad when the site goes down in the middle of a successful campaign
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16:31<Meyer_>So. Basically. 1) Develop on a smaller one. 1-2GB Linode. See what all works as you want it. Possibly do some load testing if you know how. 2) Couple of hours before campaign start. Resize to a larger one 3) see how it goes 4) profit
16:31<Chris_>ok brilliant, thank you
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16:32<Meyer_>Chris_: If you do opt to run Apache remember that in most cases limitations and performance problems are most likely due to the apache configuration and not due to the size of the linode
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16:34<Meyer_>Chris_: Especially in your particular use case
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16:36<Chris_>thank you very much Meyer_
16:40<Meyer_>Chris_: No problems. Good luck with yout project. Hope it goes well :)
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17:08<react>Chris_: if you don't want the operational complexity of having to configure Apache and want infinite scaling, then you should probably be using something like Google App Engine
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18:38<zifnab>before i pull a stupid and spend time on something that may not work
18:38<zifnab>can you do routes over private addressing in linode?
18:39<dwfreed>zifnab: what are you trying to do?
18:39<zifnab>i have a box that connects to an openvpn server
18:39<dwfreed>and you want the other boxes to connect through that box to what's on the other side?
18:40<zifnab>yup
18:40<zifnab>and, actually, thinking about tht
18:40<zifnab>private addressing isn't private, its public per DC?
18:40<zifnab>so thats a horrid idea
18:40<dwfreed>you can do that, *but* you need to encapsulate your traffic between Linodes
18:40<zifnab>so ipsec or openvpn or something
18:40<dwfreed>even something as simple as ip-in-ip
18:40<zifnab>and "I might as well just not be lazy and make this one talk to the ohter one via openvpn"
18:40<dwfreed>or GRE
18:42<zifnab>at that point, i may as well just sign another cert
18:42<dwfreed>Linodes can only send traffic from IPs assigned to them, and receive traffic destined for them
18:42<zifnab>i forgot the addressing wasn't a vlan per customer :P
18:42<zifnab>that'd be an amazing feature
18:42<dwfreed>with routing, the layer 2 destination (mac) address is the router, but the layer 3 destination (IPv4/IPv6) address is the real destination
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18:44<dwfreed>ip-in-ip is almost free, GRE is slightly less so (GRE has a slightly larger header; ip-in-ip is just one IP header after the other), and you can easily restrict to your other Linodes
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18:45<dwfreed>note, however, if you want LAN adjacency (eg, you're using tap mode on the openvpn link, and you want to bridge them), you need to use l2tp
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18:46<dwfreed>Linux supports L2TPv3 natively, which allows for both layer 2 and layer 3 transport
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19:10<zifnab>dwfreed: i just singed another cert
19:10<zifnab>easier
19:10<hey>hello...quick question: if i had 2 linode "machines", does any data transfer between the 2 machines count towards the network transfer quota?
19:10<Eugene>Bake it at 400F for 20 minutes
19:10<Eugene>Freshly cooked certificate
19:11<zifnab>i also have "machines"
19:11<zifnab>they do "things" and "stuff"
19:11<relidy>hey: Data transferred on the private network doesn't count.
19:11<arlen>hey: depends, over IPv6 no. over the public IPv4 yes
19:11<zifnab>actual answer: ipv6 is free between nodes in the same datacenter. ipv4 is free, if using private addressing.
19:11<zifnab>which everyone beat me to
19:11<zifnab>!point eugene
19:11<linbot>zifnab: Point given to eugene. (15)
19:12<relidy>!point zifnab
19:12<linbot>relidy: Point given to zifnab. (3)
19:12<arlen>!point zifnab
19:12<linbot>arlen: Point given to zifnab. (4)
19:12<zifnab>Eugene: how do you have 15 points
19:12<hey>so each node has internal ips that may be used
19:12<Eugene>Every day I'm Linodin'
19:12<relidy>hey: Yes
19:12<hey>thanks
19:12<arlen>hey:if you enable it yes
19:13<arlen>under the remote access tab in the manager will be an option to add the private ip
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19:18<zifnab>!point arlen
19:18<linbot>zifnab: Point given to arlen. (3)
19:18<zifnab>!point relidy
19:19<linbot>zifnab: Point given to relidy. (4)
19:24<hey>another question: what is the sla on the SSD storage? i.e. probability of losing your data
19:25<@caker>the probability of the universe is: if you like your data, back it up. This isn't Linode specific :)
19:26<@caker>but I can count the number of raid units we've lost completely in the 14 years at this on one hand
19:28<hey>let's say i had a mysql db with master-master replication between to linodes...what is the probability that a raid failure would take down both nodes at the same time?
19:28<arlen>potato
19:28<hey>i meant two, not to
19:29<arlen>you could open a ticket and ask one of the linodes to be put on a separate host from the other
19:29<hey>oh, that's cool
19:29<@caker>they will be put on different hosts automatically. In only extereme cases will Linodes from the same customer land on the same host
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19:48<DrJ>I manage two accounts, one for a client of mine and I accidentally updated my cc on the wrong account
19:48<DrJ>can a staffer reverse this if I open a ticket?
19:48<DrJ>guess I shouldn't be managing accounts after I've had a few too many tonight
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19:52<Mcintosh_>Hello
19:53<Mcintosh_>Any customer supporter specialist online?
19:53<DrJ>just ask your question
19:54-!-hey [~oftc-webi@216.38.155.206] has quit [Remote host closed the connection]
19:54<Mcintosh_>It's not a question
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19:56<DrJ>well then just say whatever you would say if I answered yes to your "Any customer supporter specialist online?" question
19:56<DrJ>and then wait for a response
19:56<Mcintosh_>Then I would contact them in private :)
19:58<Mcintosh_>Do Linode Support/Abuse Team work at Saturdays and Sundays?
19:59<@mquatrani>sure do!
19:59<DrJ>mquatrani, know the answer to my question/mistake
20:00<DrJ>obviously, I don't know the origignal CC info for the account I manage
20:00<@caker>DrJ: there is a chance we can reassociate the old entry .. shoot us a ticket
20:00<DrJ>thanks
20:01<@mquatrani>I'll take a look as soon as it comes in :)
20:01<DrJ>ticket submitted
20:03<@mquatrani>looking now DrJ:
20:03<DrJ>thanks
20:04<@mquatrani>np!
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20:06<DrJ>looks like your reversed it :)
20:06<DrJ>many thanks
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20:08<@mquatrani>You have caker to thank for that :)
20:08<DrJ>:)
20:08<@mquatrani>DrJ: ^^
20:08<DrJ>thanks caker
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20:09<@caker>word
20:12<Ikaros>lol, man, I have too many kernels installed on my Linode from back when I did direct disk. Time for some spring cleaning.
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20:38<@mcintosh>o_O
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20:39<@mquatrani>It's an imposter!
20:39<@mquatrani>bake him away toys...
20:39<@mquatrani>- cwiggum
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21:41<F21>I just got an alert saying my linode rebooted: Host initiated restart - Completed Fri, 17 Mar 2017 19:09:27 GMT
21:41<F21>What does it mean?
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21:52<kyhwana>F21: it means your linode rebooted
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21:55<F21>kyhwana: the host or just my vps?
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22:01<kyhwana>hmm, probably just your VPS?
22:02<nate>F21: They'll generally announce anything that would result in host-level restart/downtimes, so it would have been your instance. Was it Lassie? Did your VPS go down perhaps and get auto-restarted?
22:03<F21>I checked /var/logs/auth.log and syslog and they did show a reboot
22:03<F21>In terms of the alerts, this was what I was sent
22:03<F21>Linode-1G - (46498597) Host initiated restart - Completed Fri, 17 Mar 2017 19:09:27 GMT
22:04<F21>Lassie initiated boot: My Ubuntu Profile - Failed Fri, 17 Mar 2017 19:09:31 GMT
22:04<F21>The server was up when I checked it though
22:05<F21>Don't see anything interesting in longview either
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22:17<F21>Just heard back from support. There was a problem with the hypervisor on the host, so they rebooted it
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23:51<bashu>hi
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---Logclosed Sat Mar 18 00:00:13 2017