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#linode IRC Logs for 2017-05-16

---Logopened Tue May 16 00:00:52 2017
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00:07<linbot>New news from forum: Feature Request/Bug Report • Lish - Improve 'Copying the Disk' over ssh speed <https://forum.linode.com/viewtopic.php?t=14714&p=73508#p73508> || Feature Request/Bug Report • CAA type DNS records <https://forum.linode.com/viewtopic.php?t=12510&p=73507#p73507>
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00:17<linbot>New news from forum: Feature Request/Bug Report • Lish - Improve 'Copying the Disk' over ssh speed <https://forum.linode.com/viewtopic.php?t=14714&p=73509#p73509>
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01:18<linbot>New news from forum: Feature Request/Bug Report • CAA type DNS records <https://forum.linode.com/viewtopic.php?t=12510&p=73493#p73493> || General Discussion • Let's Encrypt! setup: Failed to connect... <https://forum.linode.com/viewtopic.php?t=14790&p=73452#p73452>
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01:34<Avi>Hello
01:35<Avi>I want to know about no entry process provide by Linode
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01:36<+nbrewer>Avi: not sure what you mean, did you create an account and it's being reviewed?
01:37<Avi>I need to know that how many entry processes linode provides in it's hosting plan
01:37<+nbrewer>not sure what you mean by "entry processes"
01:38<Zimsky>connections?
01:38<+nbrewer>that's a cPanel term i think. Linodes do not ship with cPanel by default
01:38<+nbrewer>!cpanel
01:38<linbot>Install cPanel on CentOS: https://www.linode.com/docs/websites/cms/cpanel-on-centos Linode does not sell cPanel licenses, but it's provided free to Linode Managed customers: https://www.linode.com/managed Or try a free panel like Webmin: https://www.linode.com/docs/websites/cms/webmin-control-panel Or just use the command line: https://www.linode.com/docs/platform/linode-beginners-guide/
01:39<Avi>An "Entry Process" is how many PHP scripts you have running at a single time
01:39<millisa>as many as you can fit into memory
01:40<+nbrewer>well maybe it's not a cPanel thing so much as a shared hosting term - at any rate, it doesn't apply to Linode because they don't place restrictions on how many connections you have to a service, etc.
01:41<+nbrewer>or how many scripts you have running or anything like that.
01:41<Avi>Ok Thanks
01:41<+nbrewer>sure
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01:42<Avi>I want to host my 3 travel websites which have lots of images. Which plan will be better for me?
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01:43<+nbrewer>one with enough disk space to store the images..at least until block storage is ready.
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01:44<Zimsky>nbrewer: that's going to be a thing?
01:44<Zimsky>neat
01:45<Zimsky>I can host all my pdfs on various methods of duck counselling
01:47<+nbrewer>it's definitely going to be a thing, there will probably be a beta soon i imagine
01:48<+nbrewer>you can host all manner of water fowl informational documents and maybe even other stuff too
01:49<millisa>i'm just looking forward to migrations.
01:50<millisa>no more of this multi hour estimate for big linodes.
01:50<millisa>will just keep the dynamic data on the block store, when it's time to move, clone, detach block, reattach to bigger, better, linode. with blackjack.
01:51<Zimsky>backgammon.
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02:17<Avi>Can i buy IP addresses at Linode
02:17<Peng>!ips
02:17<linbot>Each Linode comes with 1 public IPv4 address and 1 public IPv6 address. Additional IPv4 addresses are $ 1 per month, and require technical justification. A /64 or /56 of IPv6 can be routed to your Linode at no charge.
02:17<Avi>I need private IP
02:18<Peng>How private
02:18<Peng>How private?
02:18<Peng>Private IPv4 addresses are free, but you don't get a personal VLAN. It's "private" to all Linodes in the data center.
02:18<Peng>Why do you need it?
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02:21<Avi>Sorry not private i need dedicated ip
02:22<Peng>Each Linode comes with 1 dedicated IPv4 address and 1 dedicated IPv6 address.
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02:22<Avi>Ok Thanks
02:22<Avi>Pend
02:22<Avi>Sorry. Thanks Peng
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02:52<Zimsky>peng: saving private ranges
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03:11<GeorgeJetson>I have one Linode and one IP. I will be moving everything in my Linode to a new IP. I would like a script to update all the DNS records in one go instead of manually using the UI. Any concrete suggestions on how this can be done?
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03:14<Peng>The API can do it, but... i don't have an example program for you.
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03:27<dano>hello
03:27<dano>anyone from linode out there?
03:28<Ikaros>!ask
03:28<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
03:28<dano>"Your account is currently being reviewed. You'll receive an email from us in just a few minutes, so hang tight!" It passed more than 20 mins since I signed up but I only got the receipt and nothing happens after that.
03:29<Cromulent>dano: they should have sent you an email with some information on what you need to do
03:30<dano>That's the problem. I don't get any email after the receipt email.
03:30<dano>I am waiting for half an hour now.
03:30<Cromulent>you could try sending an email to support@linode.com or giving them a call
03:30<dano>I did but no response either.
03:31<dano>I am not in US so I sent an email.
03:31<Cromulent>you'll have to wait for a response
03:31<dano>duh
03:31<dano>ok
03:32<Ikaros>I have never known Linode support to be slow in their response, but delays can and do happen from time to time, so you'll just have to be patient.
03:33<dano>Thanks guys. I am new to linode and might jump to other platform like Digital Ocean if they don't respond with an hour.
03:34<Ikaros>Wow, pushy.
03:36<dano>what are you? You have no job and plenty of time to waste?
03:36<dano>I don't want
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03:36<Ikaros>No I think you lack understanding of the process.
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03:37<Ikaros>Fine, run along why don't you...yeesh
03:37<grawity>I do think Linode has slowed down a little
03:38<Ikaros>Well that guy hit on one of my pet peeves - impatience.
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03:58<boomgamer>hi
03:58-!-eyepulp [~eyepulp@173-18-225-16.client.mchsi.com] has quit [Ping timeout: 480 seconds]
03:58<boomgamer>anyone online??
03:59<boomgamer>???
04:00<linbot>New news from status: Connectivity Issues - Frankfurt <https://status.linode.com/incidents/pcc4vtcrmc8s>
04:03<arlen>boomgamer: lots
04:03<arlen>!ask
04:03<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
04:03<boomgamer>Host Job Queue stuck on shutdown
04:04<boomgamer>its stuck on this status for the last 30 minutes
04:04<arlen>open a ticket
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04:04<boomgamer>ok
04:04<boomgamer>thanks
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04:04<arlen>welcome
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04:20<linbot>New news from status: Connectivity Issues - Dallas <https://status.linode.com/incidents/pcc4vtcrmc8s>
04:22<arlen>Frankfurt apparently isn't in Germany anymore ^
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04:30<hawk>arlen: I mean, if the problem is that you can't start jobs from the manager, that could be a combination of Frankfurt+Dallas. Or someone messed up
04:31<arlen>so then tag it Dallas and Frankfurt
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05:15<jack_>fh
05:15<jack_>hi
05:16<arlen>hi
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05:23<noobmasta>hey, do I need nginx or apache to run SSL certificates?
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05:27<Zimsky>you don't "run" ssl certificates
05:27<Zimsky>they both support HTTPS
05:27<Zimsky>though you'll probably have an easier time with nginx
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05:33<TalhaK>HI
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05:35<TalhaK>our web application is hosted on linode server and used by many customers ... it is safe to restart apache without giving any maintaince notification? as system is on and different users may be using it.
05:42<Zimsky>HI
05:42<Zimsky>that's up to you really
05:42<Zimsky>literally depends entirely on your application
05:44<TalhaK>ok
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05:54<Greg0ry>hello
05:54<Greg0ry>I'm trying to find a security document on Linode resources
05:55<Greg0ry>is there such document available?
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05:55<Greg0ry>The document would ideally describe security procedures and mechanisms put together by Linode
05:56<kyhwana>Greg0ry: good luck with that
05:56<Greg0ry>ha :-) thanks @kyhwana
05:56<Greg0ry>so no such document / resource exists
05:56<Greg0ry>even in a form of , say, blog post
05:56<Greg0ry>or wiki page
05:58<kyhwana>There's probably blog posts on what they said they'd do after each time they got hacked
06:08<Zimsky>Greg0ry: I daresay almost every provider doesn't publish their internal security policies
06:10<Greg0ry>thanks guys, that was helpful :-) I'll try to ask their support
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06:10<Zimsky>...have fun with that
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06:49<linbot>New news from forum: Feature Request/Bug Report • Better docker support <https://forum.linode.com/viewtopic.php?t=13995&p=73510#p73510>
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08:22<Ahmed>Hi There
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08:24<Ahmed>How To Make ip rule and route working whenever server rebooted?
08:24<Ahmed>ip rule add from x.x.x.x table 128
08:24<Ahmed>ip route add table 128 to y.y.y.y/y dev eth0
08:24<Ahmed>ip route add table 128 default via z.z.z.z
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09:14<veecious>1 2
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09:19<linbot>New news from forum: Feature Request/Bug Report • Better docker support <https://forum.linode.com/viewtopic.php?t=13995&p=73511#p73511>
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09:32<GeorgeJetson>I just created a new Linode and cloned the contents of an old one. Upon typing `sudo bash` I got the error message """sudo: unable to open /var/lib/sudo/schemelab/0: Read-only file system
09:32<GeorgeJetson>""" ... is this anything to be concerned about?
09:33<ponas>yeah you'll want /var to be writable
09:36<GeorgeJetson>ponas: why did this clone fail to make it writeable? the clone I did yesterday did not fail in this way.
09:36<ponas>you'll want to run 'dmesg' to see why it was mounted read-only
09:37<GeorgeJetson>that's odd .. /etc/ is that way too.. Ok i will run `dmesg`
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09:37<ponas>dunno. it's probably easy to fix by running 'fsck' on it though (look it up)
09:38<ponas>dmesg will probably refer to them as /dev/*, 'mount' should show you what's what
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09:39<GeorgeJetson>It appears that something called ext4s is incompatible with ext3? Here's what `dmesg` said - https://gist.github.com/metaperl/dcaeca72cc5cc76b6c4b79a205d0713b
09:40<GeorgeJetson>I did clone the Linode while it was up instead of shutting it down... I wonder if that did it.
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09:48<atrus>GeorgeJetson: how did you clone it?
09:49<GeorgeJetson>atrus: I created a new Linode, went to the old one (in the Manager) and chose clone and then chose the new one. Rebooting after an fsck -y /dev/sda seems to have fixed it. Thanks ponas
09:49<ponas>cool np
09:49<GeorgeJetson>another question... does it make any difference if /etc/hosts has 127.0.0.1 localhost versus 127.0.0.1 localhost.localdomain localhost ?
09:49<GeorgeJetson>mine had the former as opposed to the latter
09:49<ponas>probably not
09:49<atrus>if a linode-supported clone resulted in filesystem errors, i'd be opening a support ticket to get them to look into it, personally. (even if you've apparently fixed it)
09:50<ponas>my fedora box has: 127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
09:50<ponas>:|
09:50<GeorgeJetson>atrus: yes, but they warn you to only clone when the Linode is shutdown or inconsistencies may result.
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09:50<atrus>ah, if they warn properly, and you ignore the warning, that probably makes sense.
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09:55<GeorgeJetson>There defiinitely needs to be an automated way to update all of these fsck'in DNS entries instead of manually doing it in the UI.
09:58<@tduff>GeorgeJetson: https://www.linode.com/api/dns
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10:28<linuxmodder>having issues accessing a linode via dashboard on account of auth code form a non unusable device
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10:28<linuxmodder>anyway short of a full reset to rework that
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10:34<+nbrewer>linuxmodder: could you rephrase that? i'm not sure what you mean
10:34<+nbrewer>do you have 2fa or ip whitelisting enabled or something?
10:35<linuxmodder>2fa yes but was on a since reset yubikey based oath device don't remember ip restricting this account tho
10:36<+nbrewer>ok so you need 2fa disabled so you can access the account
10:36<linuxmodder>have one personal and one for work I'm trying to merge and now realizing the issue with personal (the one in question here)
10:36<dwfreed>email support@linode.com to get your 2fa reset, if you didn't save the scratch code
10:36<+nbrewer>^ you will need to provide an image of your photo id and the credit card on file on the account, with all but the last six digits obscured.
10:36<linuxmodder>no scratch codes or they are all outdated since they didn't take :( roger that
10:38<rick111>anyone having connection issues to London?
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10:40<dwfreed>rick111: mtr?
10:40<dwfreed>!mtr
10:40<linbot>https://www.linode.com/docs/networking/diagnosing-network-issues-with-mtr
10:40<rick111>running now
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10:40<lsem>Hello
10:41<+nbrewer>hello, feel free to ask your question
10:42<lsem>I registered account for first time but have my account pending for about 1.5-2 days.
10:42<rick111>back up now, funnily enough, only had issues connecting from home->linode. work->linode was fine, home->other stuff was fine. could have been a routing issues at my home ISP end, cheers
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10:43<+nbrewer>lsem: did they request additional identifying documents from you? if you've been waiting that long that's probably the case.
10:43<+nbrewer>you should have received an email, also it creates a ticket on the account
10:44<lsem>Actually tes, I've just checked email and found they indeed requested additional information but I'm not comfortable with idea to send them photos of my card (even without partially brushed number). I'm wondering if someone ever experienced such issues.
10:45<+nbrewer>that's Linode's process for confirming the identity of signups that trigger their fraud detection for one reason or another
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10:46<dwfreed>the images are securely destroyed after Linode has reviewed them
10:47<lsem>dwfreed: Would like to believe in that but still not comfortable with this. Anyway looks like I have no choice.
10:47<dwfreed>I used to work for Linode; I know it happens :)
10:48<Kniaz>hi. i am experiencing connection issues to my linode in london
10:48<lsem>+nbrewer, dwfreed: Thank you for your comments.
10:48<Kniaz>anyone else?
10:48<Kniaz>connections to london keep timing out
10:49<dwfreed>Kniaz: could you generate MTRs, please?
10:49<dwfreed>!mtr
10:49<linbot>https://www.linode.com/docs/networking/diagnosing-network-issues-with-mtr
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11:15<Kniaz>dwfreed: I will if i experience it again. seems okay now
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11:35<Eugene>Every day I'm Linodin'
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11:44<Ahmed>Hi, After running "service httpd start" i got that error : Could not reliably determine the server's fully qualified domain name, using fe80::f03c:91ff:fed5:adf4. Set the 'ServerName' directive globally to suppress this message
11:44<dwfreed>you should properly set your hostname
11:45<dwfreed>see https://www.linode.com/docs/getting-started#setting-the-hostname and also do the 'Update /etc/hosts' section
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11:54<Ahmed>i did already but still the same error MSG
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12:07<droide>Hi
12:08<droide>I'm interested on the plan Linode 4GB
12:08<droide>What's the savings for paying yearly?
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12:10<droide>Hello?
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12:11<react>droide: this is a community driven channel, sometimes you'll have to be patient in waiting for a response
12:11<droide>Ok
12:11<droide>Sorry
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12:12<react>I was going to answer him, but... alright then, JERK :)
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12:28<jcanto>droide, i think there is not a great saving paying yearly
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12:29<jcanto>perhaps in less than a year you don't require the server anymore
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13:12<linbot>New news from status: Internet Edge Router Software Upgrade - London <https://status.linode.com/incidents/yblt4c26q09x> || Core Router Software Upgrade - London <https://status.linode.com/incidents/dby1xlqyh8zf> || Connectivity Issues - Dallas <https://status.linode.com/incidents/pcc4vtcrmc8s> || Linode Manager Issues - Linode Manager <https://status.linode.com/incidents/wq3qxsbgvv8d> || Core Router Software Upgrade - London <https://statu
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13:22<Ahmed>httpd[5328]: AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using fe80::f03c:91ff:fed5:adf4. Set the 'ServerName' directive globally to suppress this message
13:22<Ahmed>my hostname is AmericaN
13:23<Ahmed>127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
13:23<Ahmed>::1 localhost localhost.localdomain localhost6 localhost6.localdomain6
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13:23<Ahmed>that 2 lines in /etc/hosts
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13:51<nigeld>I'm wondering if Linode is good for a client's use-case. They want a server with Plesk, can do most stuff themselves and everything else I can setup for them. However, I don't want to be on the hook for support, is there a way they can pay for support if/when they need it?
13:51<nigeld>Like an hourly rate or some such.
13:52<veecious>I don't think they have that.
13:52<veecious>you can get the 100/month managed service
13:52<nigeld>With their previous hosts they never needed to use the support, so $100 per Linode is too much for something they'll (probably) never use. :/
13:53<veecious>honestly i had the 100 a month service and when i needed their support it pretty much sucked took them 24 hours to even have a dev look at it i ended up fixing it myself
13:53<veecious>very dissapointing
13:53<nigeld>Yeah, that support's too expensive for what they need.
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13:54<veecious>what kind of issues are you expecting?
13:54<FluffyFoxeh>nigeld: if they never seem to need support then is being on the hook for it so bad?
13:54<veecious>like server issues?
13:54<veecious>yea exactly
13:54<nigeld>Wow, I'm surprised to hear that. Linode support has been top notch when I've used it.
13:54<veecious>Have you used their managed system?
13:55<FluffyFoxeh>I'm also suprised to hear that
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13:55<nigeld>veecious: nah, just the normal unmanaged support. I don't doubt what you're saying though, just surprising.
13:55<nigeld>FluffyFoxeh: Sod's Law that's why. As soon as I'm on the hook for shit, shit WILL go wrong.
13:55<FluffyFoxeh>i see :p
13:56<veecious>Their tickets are great but I was disappointed with the managed my server was constantly leaking memory and they tried to help me but it was just text support.
13:56<Dan_>Hi There, a quick question. Does resizing my linode from Linode 8192 to 12288 affect my data?
13:56<veecious>I needed like an apache dev to get in their and look at it, and fix it without me having to do anything that's what i hoped would happen.
13:57<veecious>wasn't the case
13:57<@mcintosh>Dan_: no - but you'll need to resize the disk afterwards to use the extra space
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13:57<relidy>Dan_: You do get increased transfer quota with larger plans, if that's what you're asking.
13:57<nigeld>veecious: huh, yeah I thought that was the point of the managed support.
13:58<Dan_>@mcintosh Oh! and resizing will nuke my data :(
13:58<veecious>Maybe they changed it since then this happened about a year and a half ago maybe when they first rolled it out
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13:59<@mcintosh>Dan_: no, it won't
13:59<@mcintosh>it won't affect your data at all, but you do need to resize the disk at some point if you want to use the extra space provided by the upgraded linode plan
13:59<Dan_>@relidy Linode Support had mentioned upgrading the plan will automatically increase my disk size, tranfer rates and ram
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14:00<Dan_>Thanks. Will see how this goes. It's going to be a major operation then to resize the disks
14:00<veecious>why would resizing affect your data?
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14:00<veecious>It's really easy to resize with linode.
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14:08<Dan_>The resize is done... was much faster than the 72 minutes indicated on the dashboard
14:08<Dan_>But looks like I have to boot my server
14:09<Dan_>boot my linode
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14:16<nigeld>Well thanks for the help. I'm off.
14:17<nigeld>Bye!
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15:02<Munt>Hey folks ... how do you sftp into apaches www directory after disabling root login? I'm not logged in as another user who's been added to sudo but cant upload into the apache folders owned by root.
15:02<Munt>I'm logged in as another user * (-not)
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15:07<veecious>change folder permissions
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15:10<Munt>how so ? Right now I'm having to ssh into the folder and run "sudo chown -R myuser ./*" sftp my files into the directory ... then go back to shh and "sudo chown -R root ./*" I can only assume I'm doing it wrong
15:13<Munt>This is while working through the setup up your server, security and now web hosting tutorials on the linode site. In the security part i was educated that the root account should not be used to login. But I think? maybe the var/www/site.com/ folder needs to be owned by root to function correctly ?
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15:14<veecious>chmod -R <permission> <dirname>
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15:15<veecious>do 755 for now then change it back
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15:17<veecious>what error does it give you when you attempt to place a file into that folder?
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15:43<acald3ron>its there any way that i cant recover my old linode ip ?
15:45<@mcintosh>acald3ron: open a ticket, if it's still available we can probably help with that
15:46<acald3ron>ok
15:46<Munt>veecious: Was cutting the grass there sorry :F Error Code 3 Permission Denied in winscp loggd in with key under notRoot "User drwxr-xr-x 5 root root 4096 May 16 18:30 mysite.com"
15:48<acald3ron>:D
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16:02<Eugene>Every day I'm Linodin'
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19:38<danielb>Hi guys
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21:18<acald3ron>done ! :D
21:26<DrJ>I just realized one of my linode's backups have not run in 2 months... no success/failures... just simply not run
21:27<DrJ>shame on me I guess for not realizing it for that long... but geee... ticket opened
21:29<acald3ron>lacie is for that.
21:29<DrJ>lassie is for making sure your linode is running
21:29<DrJ>not backups
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21:59<acald3ron>true
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22:32<linbot>New news from forum: Feature Request/Bug Report • U2F Security Key Support <https://forum.linode.com/viewtopic.php?t=14492&p=73512#p73512>
22:33<pi_>hello
22:33<millisa>greetings
22:34<pi_>hello
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22:42<ayiconnection>Hi
22:42<millisa>greetings
22:42<ayiconnection>Can you please help me to connect my mailchimp with linode?
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22:44<arlen>https://mandrill.zendesk.com/hc/en-us/articles/205582187-How-to-Use-Postfix-to-Send-Email-with-Mandrill
22:44<millisa>that's not really a linode specifc thing, did you read their getting started docs? http://kb.mailchimp.com/getting-started/getting-started-with-mailchimp
22:45<ayiconnection>Yes I did
22:47<ayiconnection>Actually I want to connect my website sign up form with mailchimp.
22:49<millisa>arlen's mandrill instructions would apply
22:49<millisa>A couple these may also be useful: https://mandrill.zendesk.com/hc/en-us/sections/200775287-SMTP-Basics (and http://kb.mailchimp.com/mandrill/mailchimp-vs-mandrill)
22:50<Zimsky>SMTP is a bitch
22:50<Zimsky>just putting it out there
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23:13<Mharkz>Hi
23:13<millisa>greetings
23:13-!-mode/#linode [+l 364] by ChanServ
23:13<Mharkz>I want to know how many IP address I can have on a single vps
23:13<millisa>!ips
23:14<linbot>Each Linode comes with 1 public IPv4 address and 1 public IPv6 address. Additional IPv4 addresses are $ 1 per month, and require technical justification. A /64 or /56 of IPv6 can be routed to your Linode at no charge.
23:15<Mharkz>I want to use a vps for proxies, how many ipv4 address I can get
23:15<arlen>1
23:16<dwfreed>Linode does not provide IP addresses for the purpose of bypassing third party restrictions
23:16<dwfreed>also note that you're responsible for all traffic leaving your Linode
23:16<dwfreed>!tos
23:16<linbot>https://www.linode.com/tos
23:17<Mharkz>I am nollt bypassing restriction, just want to increase traffic on my own website to have more revenue
23:18<millisa>you want to generate false traffic to increase ad revenue?
23:19<Mharkz>Can you give me a number of ipv6 address I can hv?
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23:20<arlen>18,446,744,073,709,551,616
23:20<arlen>oh they left :(
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23:34<Zimsky>lol
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---Logclosed Wed May 17 00:00:05 2017