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#linode IRC Logs for 2017-07-04

---Logopened Tue Jul 04 00:00:25 2017
---Daychanged Tue Jul 04 2017
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00:07<Guest386>Some people?
00:07<linbot>Guest386: If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
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00:28<Edizon>Hi
00:29<Edizon>how can you fix the error in business mail? Sending is working perfectly fine but receiving is error?
00:31<linbot>New news from forum: Current Betas • Linode Block Storage (beta) <https://forum.linode.com/viewtopic.php?t=14906&p=73948#p73948>
00:32<millisa>what do you mean? (Linode doesn't sell mail services)
00:34<MrPPS>Edizon: You run your own mail service, so you are responsible for fixing it. What is the error you're encountering?
00:39<Edizon>can't receive new email message but sending is OK
00:41<MrPPS>Are your DNS records correct? Are all of your services running? Do you have error messages in your log files? etc
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00:45<Bock>What's the issue with Dallas?
00:45<@mcintosh>!dallas
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00:45<linbot>mcintosh: Dallas looks okay. If you're experiencing network issues, please run MTR and pastebin the results. https://www.linode.com/docs/networking/diagnosing-network-issues-with-mtr
00:46<Bock>It's not OK. About three minutes ago, it went down, it's not pingable, and they've sent me a ticket about it.
00:46<@mcintosh>that sounds like a local host issue rather than an issue with the DC
00:46<Bock>The ticket says there's a hardware problem.
00:46<millisa>(I've been tunneled your a dallas linode for the last couple days without disruption)
00:47<millisa>er, *through* . . not your . . .
00:47<Bock>OK, so maybe a particular machine rather than the DC in general.
00:48<MrPPS>Sounds like it, yes
00:48<MrPPS>What does the ticket say?
00:48<Bock>"We have detected an issue affecting the physical host your Linode resides on."
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00:48<MrPPS>Yep, so that's a single machine issue, rather than the DC
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00:49<Bock>If the hard drive I was in is b0rked, when they've fixed the problem, will all my stuff be still there?
00:49<BDIkaros>Loss is very, very, VERY unlikely.
00:49<BDIkaros>Your stuff will be fine
00:50<BDIkaros>All they're going to do is move you to another host node
00:50<MrPPS>Bock: normally, if it's a HDD issue, you'll be fine. RAID etc. takes care of most HDD issues, plus of course the backups you have
00:50<Bock>You're saying "in all likelihood". I understand the warning.
00:50<BDIkaros>And you'll be back up in no time
00:50<MrPPS>If it's a mobo/RAM/etc issue, they'll just move you to a new host, and you'll continue on from there
00:50<Bock>No way to guestimate time frames?
00:51<millisa>last couple host failures i've had were about 20-30 mins
00:51<MrPPS>I've had mine back quicker than I've noticed they're down; it varies greatly based on the host issue in my experience
00:51<MrPPS>You could possibly email back and ask for an estimate?
00:51<Bock>I hope folks understand my addled state; I've had this linode for YEARS with zero issue except upgrades.
00:51<MrPPS>But if they're actively working on it, it'll probably be back up quicker than they can estimate + respond
00:52<MrPPS>Bock: of coures; it's never fun when things go down unexpectedly :)
00:52<MrPPS>course*
00:53<Bock>Damn skippy!
00:53<MrPPS>If it helps any, I've not yet had a host issue where I've had to resort to using my backups (or Linode backups)
00:53<BDIkaros>It happens, and they know it does, so they try to stay on top of it, which is why if something happens like that you'll get a ticket opened for you.
00:53<BDIkaros>Hardware can randomly decide it wants to take a vacation. :p
00:53<Edizon>Need to update the DNS, Dont know where to update it
00:54<MrPPS>Edizon: is it linode-hosted DNS? Log into the linode console and go to "DNS manager"
00:54<MrPPS>Otherwise, head on over to your DNS provider and update your DNS there
00:54<Edizon>yes
00:55<MrPPS>Yes to the first question I'm presuming? If so, do as I mentioned :)
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00:55<MrPPS>Here's an overview of how it works: https://www.linode.com/docs/networking/dns/dns-manager-overview
01:02<Bock>I have Walmart at home, and am very familiar with hardware deciding suddenly it wants to go West.
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01:04<Bock>Ah, there it is. Boy, howdy, that didn't take very long.
01:04<MrPPS>:D
01:17<Bock>Well, I'm using a linode for a reason. Thought I was, anyway, before tonight. Now I'm seeing what that reason was.
01:17<millisa>it's for the street cred, right?
01:19<Bock>Using a linode lends one "street cred"?
01:19<millisa>well, it's more of a cul-de-sac
01:20<arlen>with a kickass summer barbecue
01:20<Bock>o.O
01:20<Bock>You know what that term means, yes?
01:20<MrPPS>barbecue?
01:21<Bock>No. "Cul de sac".
01:21<arlen>means delicious
01:21<Bock>The sack's ass is delicious?
01:21<arlen>who am I to judge
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01:29<Edizon>what if we are using third-party email server?
01:29<Edizon>but register in lInode?
01:30<arlen>linode isn't a registrar
01:31<arlen>do you mean something else?
01:32<MrPPS>Edizon: if you're using Linode as your DNS provider, it doesn't matter who your registrar is, or who your email provider is - provided you enter your DNS records correctly, it'll work fine
01:37<FluffyFoxeh>that guy is such a bellend
01:39<Edizon>how do i know if i can access my domain in Linode DNS Manager?
01:39<millisa>what is your domain?
01:40<MrPPS>Edizon: normally, you'd check your domain's "nameservers" - if they're pointing at ns1.linode.com through ns5.linode.com, then it's a safe bet they're managed on linode :)
01:42<Edizon>as advise by our web hosting server i need to update the primary dns to yns1.yahoo.com?
01:42<Edizon>secondary dns to yns2.yahoo.com
01:42<Edizon>And Yahoo MX records as mx-biz.mail.am0.yahoodns.net priority 10
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01:52<MrPPS>Edizon: if you need to change your nameservers to yahoo, then you'll have to go do your domain registrar
01:53<MrPPS>That is definitely not Linode (they don't provide any domain name registration services). Once there, update your "Name Server Records" to reflect what your web host has advised
01:54<MrPPS>Generally you shouldn't have to change DNS providers for an externally hosted mail service to work; you should just be able to create appropriate MX + TXT records. However, I haven't used yahoo hosted mail specifically, so I cannot say if this is definitely the case.
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02:56<Hock_Chye>Hi support
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03:22<linbot>New news from forum: Performance and Tuning • Linode High CPU Usage <https://forum.linode.com/viewtopic.php?t=11333&p=73949#p73949>
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04:56<hoac>hi, is there any customer service people here?
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04:57<grawity>there are some Linode employees here, but I wouldn't call this an official customer service line
04:59<grawity>this being IRC, it's best to ask your question *before* waiting for an answer
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05:04<castro>hi sit
05:04<castro>hi sir
05:04<castro>anybody is there to assist me?
05:05<grawity>with what exactly?
05:05<castro>i am using linode VPS
05:06<castro>i want to install SSL certificate in linode, which is purchased from site URL: https://www.ssls.com
05:07<castro>please help me how to install SSL certificate in linode & enable for my website URL: www.wetstyles.com
05:08<hoac>shit linode, why should i even reqired to upload photo image? such unreasonable demand!
05:08<grawity>well /that/ is a new requirement
05:09<nate>hoac: Photo image as in your ID card? Because you tripped a fraud check and they want you to prove you are you? :P
05:09<grawity>have the spammers gotten to the point that regular bank checks are insufficient
05:09<nate>castro: Linode doesn't assist with those unless you're paying for professional and possibly managed services, you may want to check the linode guides out though, there are likely a variety of tutorial guides that will show you how to
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05:09<grawity>castro: what files do you ha—
05:09<grawity>well then.
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06:33<linbot>New news from forum: Performance and Tuning • My site is suddenly running really slowly <https://forum.linode.com/viewtopic.php?t=14956&p=73951#p73951>
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06:43<linbot>New news from forum: Feature Request/Bug Report • Bug: Credit card in Android app issue <https://forum.linode.com/viewtopic.php?t=14942&p=73952#p73952>
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06:59<minsley>hi
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07:00<minsley>my client have subscribed to linode managed service. just wondering whether should continue using the managed service. what are the benefits of managed service?
07:02<ponas>imo "not much", but: free cPanel license, free backups, basic incident response ("webserver was down, restarting it fixed the website")
07:02<ponas>!managed
07:02<linbot>https://www.linode.com/managed
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07:39<Sanjay>Is there any way to increase only the storage of my linode ?
07:40<ponas>Sanjay: not yet, but there's a beta: https://forum.linode.com/viewtopic.php?f=26&t=14906
07:40<Woet>no
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07:47<amit>hi
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07:47<Guest411>hello
07:48<ponas>hello
07:49<Guest411>are your plan fully managed
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07:49<ponas>no
07:49<ponas>!managed
07:49<linbot>https://www.linode.com/managed
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07:50<Guest411>what is price of managed service
07:52<Guest411>hello
07:52<Guest411>what is price of managed add on
07:53<Celti>Guest411: Managed service is $100/mo. plus the cost of the Linode, as is listed in the link just four lines up.
07:53<Guest411>Linode 8GB plan
07:54<ponas>$100 + $40 = $140
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08:23<linbot>New news from forum: Linux Tips, Tricks, Tutorials • [TOP TIP] SPF, DKIM & DMARC <https://forum.linode.com/viewtopic.php?t=14961&p=73953#p73953>
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09:19<Woet>another top tip
09:19<Woet>great
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09:23<linbot>New news from forum: Email/SMTP Related Forum • no longer able to use SSH key-pair login <https://forum.linode.com/viewtopic.php?t=14960&p=73954#p73954>
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09:25<sam_>hello
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09:25<linbot>hi
09:25<sam_>i am new to linode and i want to purcahse hosting from you guys
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09:26<sam_>??
09:26<ponas>you can do that from linode.com
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09:26<ponas>? :|
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09:29<MrPPS>well
09:30<ponas>I help run a mail server for a non-profit where 99% of the aliases ("mailing lists") just forward to private Gmail/Outlook accounts. We have SPF set up + SRS rewriting and run everything through spamassassin but Google still hates us.
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09:30<ponas>what I've learned: email is broken
09:30<grawity>do you have DKIM?
09:31<ponas>no
09:31<grawity>seems to help a little
09:31<ponas>sounds hard
09:31<grawity>surprisingly easy when I tried setting it up for regular mail
09:31<grawity>though I'm not sure what exactly would be different when forwarding/mailing-lists
09:32<grawity>but SRS without re-signing might be part of why Gmail is dumping some of your mail
09:33<ponas>re-signing with DKIM?
09:33*grawity saw Google testing ARC recently, which is based on DKIM but actually made with forwarding in mind; hopefully that'll make the situation better in the future
09:34<ponas>with SRS we're basically taking the stuff spamassassing doesn't catch and making it look like we're the ones sending spam
09:34<ponas>still seems to be better than no SRS
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09:36<ponas>at a quick glance ARC seems great, thanks for the link
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09:38<grawity>it's still very much in development – sometimes I see Gmail sending ARC-signed messages, sometimes not; I don't know whether you using ARC will affect its spam checks
09:38<grawity>on the other hand, do look into what Mailman does with DKIM
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09:58<Celti>I never managed to make DKIM plus mailman work properly
09:59<Celti>I really need to redo my whole mail setup since I just kinda set my DMARC records to permissive in frustration
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10:54<linbot>New news from forum: Email/SMTP Related Forum • no longer able to use SSH key-pair login <https://forum.linode.com/viewtopic.php?t=14960&p=73955#p73955>
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11:04<linbot>New news from forum: Email/SMTP Related Forum • no longer able to use SSH key-pair login <https://forum.linode.com/viewtopic.php?t=14960&p=73956#p73956>
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11:24<Eric>Hi All
11:24<Eric>I'm new to Linode
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11:26<csnxs>hi
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12:01<cyanez>Anyone know how long it takes for an account to be active after setting it up?
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12:02<ponas>should be instant unless you're flagged for possible fraud and need to verify your identity
12:03<ponas>in the latter case I would expect to wait "a few hours"
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12:04<cyanez>Hm, okay. Thank you. I got the confirmation email, and I got a note saying my credit card had been charged. But when I log in it says it's pending.
12:12<ponas>just wait it out while watching your inbox
12:12<ponas>throw expletives at support@linode.com when you think it's been too long
12:14<linbot>New news from forum: Email/SMTP Related Forum • no longer able to use SSH key-pair login <https://forum.linode.com/viewtopic.php?t=14960&p=73957#p73957>
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12:20<cyanez>Yup, it was an identify verification thing. I've submitted my docs, now waiting to hear back.
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19:02<joe>IDENTIFY
19:02<joe>what
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19:20<MrPPS>IDENTIFY IDENTIFY
19:20<MrPPS>:)
19:21<arlen>exterminate
19:21<devilspgd>IDENTIFEFE!
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20:54<rsdehart>save
20:54<rsdehart>meh.
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21:29<Eugene>Every day I'm Linodin'
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22:36<linbot>New news from forum: Email/SMTP Related Forum • no longer able to use SSH key-pair login <https://forum.linode.com/viewtopic.php?t=14960&p=73959#p73959>
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22:51<atula>Anyone does Play+Scala here? I'm learning and I'm having some really basic question but no one is up and working since it's 4th of July I think hah
22:51<atula>Just thought I'd try my luck here
22:53<MrPPS>Not I, sorry :(
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23:30<Joseph_>Hi all!
23:31<Joseph_>I have a question about linode machines, can I use a linode machine to be part of a Bitcoin miner like f2pool.com ?
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23:34<Peng>Isn't CPU mining way too slow for most 'coins
23:34<Peng>Doing Bitcoin-related stuff on Linode is okay. Maxing out the CPU all day for fruitless mining is not OK.
23:35<MrPPS>Joseph_: There's a ToS section about excessive CPU usage
23:35<MrPPS>Mining with CPU all day long would violate that fairly easily
23:36<MrPPS>In addition, CPU mining is gonna cost you more than it costs to run the Linode itself
23:36<MrPPS>Um, that was confusing - I meant you'll make less mining than it costs to run the Linode
23:37<Joseph_>Understand, I was thinking about to mining 6 hours a day when the CPU usage was idle. When the customer are not using the total CPU !
23:38<Peng>Hard to be sure when the other customers are using the most CPU.
23:39<Joseph_>Maybe monitoring with TOP command ?
23:40<Joseph_>If I use 50% of cpu for 6 hours everyday it will be considerated as abuse / over use ?
23:41<Peng>Do you realize how little money you'll make?
23:42<Joseph_>No, I did not calculate it !
23:43<Joseph_>I'll do some local tests before.
23:43<Joseph_>Thanks for your responses.
23:49<dcraig>you could start a webhosting business on your linode
23:49<dcraig>and use the profits to buy bitcoins
23:49<dcraig>this would probably get you more bitcoins
23:51<Joseph_>Yes, I'm doing this right now, I just want to earn a litte more.
23:51<Joseph_>But I'll really think about it before to start !
23:52<Peng>CPU mining is unprofitable, right?
23:52<Peng>You can profit if you ignore the expense of the Linode, since you don't directly pay for electricity, but it's still not worth much.
23:57<Joseph_>Just if I have many customers using each one an individual machine, maybe it will be interesting thinking about one year of mining.
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23:59<Joseph_>But thinking about I can be adviced about some over use it does not make sense.
---Logclosed Wed Jul 05 00:00:14 2017