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#linode IRC Logs for 2017-07-13

---Logopened Thu Jul 13 00:00:09 2017
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00:52<zifnab>dwfreed: you sound like someone who knows something about docsis
00:52<zifnab>dwfreed: do you?
00:52<zifnab>or, anyone really
00:56<Eliz>zifnab: I want to say Kamilion has a decent understanding iirc
00:57<zifnab>i'm mostly curious what my ISP means when they keep sayiung 'the levels are off'
00:57<zifnab>they mean snr ratio right?
00:57<zifnab>er, 'snr ratio' is stupid, just SNR
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01:25<prince>hi
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02:38<Cruff>hlo
02:38<millisa>greetings
02:39<Cruff>i want some help
02:39<millisa>what do you want some help with?
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02:40<Eugene>I want a pony
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02:40<Cruff>i want a cpanel acess
02:41<Cruff>where i can got this
02:41<millisa>!cpanel
02:41<linbot>Install cPanel on CentOS: https://www.linode.com/docs/websites/cms/cpanel-on-centos Linode does not sell cPanel licenses, but it's provided free to Linode Managed customers: https://www.linode.com/managed Or try a free panel like Webmin: https://www.linode.com/docs/websites/cms/webmin-control-panel Or just use the command line: https://www.linode.com/docs/platform/linode-beginners-guide/
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02:43<Cruff>i have a account with linode and i want to know that is this https://new.smokehutjerky.com/ domain is hosting by linode ???
02:43<Cruff>and i want to access my file manager hosing server panel
02:44<arlen>you'd have to install cpanel yourself to get that
02:44<arlen>linode servers don't come with cpanel already, this isn't shared hosting
02:45<Cruff>plz help me to install cpanel
02:45<arlen>follow the guide up above
02:46<arlen>all those links from linbot will help you
02:48<Cruff>ok Tyhnaks
02:48<Cruff>thanks
02:49<arlen>good luck
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06:00<dee_>hi there
06:01<dee_>any supporter here?
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06:02<grawity>that depends on what you need support with
06:02<dee_>im trying to figure out how to handle following situation
06:02<dee_>couple of weeks ago somebody applied to my affiliate program from this ip 173.230.132.204
06:03<dee_>it resolves to one of linode's node
06:03<dee_>and since then i am getting shitloads of chargebacks from that same affiliate
06:03<dee_>in short, the perpetrator is the owner of this ip address, your client
06:04<grawity>sounds like something for linode's abuse team
06:04<dee_>yes, but i cant find any official abuse channel or email
06:05<dee_>not sure where to turn to
06:05<grawity>https://www.linode.com/contact says it's "abuse@linode.com"
06:05<grawity>phone might also work if it's getting urgent
06:05<dee_>hah, how did i miss that...
06:05<dee_>thank you!
06:06<dee_>urgent, my account is about to be banned because of this scammer
06:06<rsdehart>dee_: btw, we're just customers too
06:06<linbot>New news from forum: Feature Request/Bug Report • Feature Request: Permissions to not show invoices but allow making payment. <https://forum.linode.com/viewtopic.php?t=15000&p=74066#p74066>
06:06<rsdehart>!ops
06:06<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact
06:07<dee_>he has over 50% conversion rate, and all chargebacks are repoted stolen
06:07<dee_>credit cards
06:08<dee_>yes, that's about the same as on my hosting provider's irc channel. thanks for your help guys! much appreciated
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07:05-!-KindOne is "..." on #debian #debian-next #g7 #libevent #globaleaks #ovirt #suckless #ceph #linuxfs #debconf #gcc #qemu #bcache #osm #https-everywhere #attic #php
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07:47<linbot>New news from forum: Feature Request/Bug Report • new Linode Manager <https://forum.linode.com/viewtopic.php?t=15001&p=74067#p74067>
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07:57<linbot>New news from forum: Web Servers and Web App Development • Nodebalancer - Session Stickiness - Manipulate table or target? <https://forum.linode.com/viewtopic.php?t=15002&p=74068#p74068>
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08:23<qrious>Hi all, I am thinking of buying a Linode VPS, does every come with and IPv4 and IPv6 address ?
08:24<qrious>i can't find it on the website
08:25<Peng>Yes.
08:25<dzho>the 'features' page directly answers the IPv6 question
08:26<qrious>found it, thnx
08:44<DanielNM>Keep on Linodin'
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08:53<FNDY>why my acc takes to long for being review?
08:54<Zimsky>some things are not instantaneous
08:54<dwfreed>could be a number of things; have patience
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08:55<FNDY>haha okayy,maybe they verifieing manually
08:56<dwfreed>that's what "review" means
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08:59<Zimsky>or maybe they're just looking at it over and over
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10:24<ardi>evening.. can i register linode without credit card? i want to use linode service but i only can pay with paypal.. is there any chance?
10:24<dzho>no
10:25<ardi>ok thx..
10:25<dzho>I think they have other ways instead of paypal and credit cards.
10:25<dzho>but if only paypal, they don't do that for opening accounts.
10:25<dzho>but once your account is established, you can pay by paypal.
10:25<ardi>how bout western union?
10:26<dzho>that I don't know.
10:26<ardi>or register with debit card
10:26<dzho>probably?
10:26<ardi>is there any email address i can speak with
10:26<ardi>or you one of the admin
10:26<dzho>!ops
10:26<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact
10:27<dzho>they have contact info on their web site
10:27<ardi>thx a lot mate
10:27<dzho>np
10:27<dzho>oh, I guess the bit about contact info was redundant, silly me.
10:28<@mquatrani>ardi: we do not accept western union
10:28<@mquatrani>you can find info about billing and payments here:
10:28<@mquatrani>https://www.linode.com/docs/platform/billing-and-payments
10:28<dzho>iirc if the debit card is Visa affiliated it will work
10:28<@mquatrani>!point dzho
10:28<linbot>mquatrani: Point given to dzho. (2)
10:29<dwfreed>visa, mastercard, american express, or discover
10:29<dzho>TIL
10:29<dwfreed>discover and mastercard both do debit cards as well
10:30<dwfreed>you can probably get a prepaid card somewhere, that would work as well
10:32<alexf>ardi: ^ any debit card should work
10:32<alexf>*any visa/mastercard/AmEx
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10:47<linbot>New news from forum: Web Servers and Web App Development • Nodebalancer - Session Stickiness - Manipulate table or target? <https://forum.linode.com/viewtopic.php?t=15002&p=74069#p74069>
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11:46<mvalente>need urgent attention from customer support regarding ticket 8286501
11:47<mvalente>I will be leaving and sueing Linode
11:49<relidy>!contact
11:49<linbot>https://www.linode.com/contact
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11:51<mvalente>been there, done that, clicked on "Chat on IRC"
11:52<relidy>This is a community channel, so it's not the right venue for the type of complaint you seem to be making.
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11:55<mvalente>then the IRC link should be taken off the Contact page
11:55<mvalente>or a link to the right venue
11:55<mvalente>should be provided
11:55<mvalente>the problem has been addressed
11:55<mvalente>thank you
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11:57<dzho>that was ... unpleasant
11:58<relidy>Sometimes people just want to rant.
11:58<dzho>I know *I* do
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12:11<Eugene>Every day I'm Linodin'
12:11<DanielNM>Yay!
12:11<linbot>New news from blog: 2017 Summer Events <https://blog.linode.com/2017/07/13/2017-summer-events/>
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12:58<Joe_>Hey guys
12:58<Joe_>Is there somewhere on linode that shows what their procedure is if they go down
12:58<Joe_>Or something?
12:58<dwfreed>the procedure is "they fix it" ?
12:59<dwfreed>there's no live migration, so you should have your own high availability and disaster recovery procedures in place
12:59-!-mode/#linode [+l 366] by ChanServ
12:59<@caker>live migration doesn't help a host melting down
13:00<@caker>an important distinction :)
13:00<AlexMax>Can I swap IP's on two live machines?
13:00<@caker>yes
13:02<Joe_>Thanks
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13:08<linbot>New news from forum: Sales Questions and Answers • Bandwidth overages vs 2nd linode <https://forum.linode.com/viewtopic.php?t=5175&p=74070#p74070>
13:15<dwfreed>caker: ESXi has fault tolerance, if you give VMware enough gold bars; it's similar to Xen's Remus
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13:24<peter>what is the definition of "per linode"?
13:24-!-peter is now known as Guest25
13:24<Peng>What do you mean?
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13:24<Peng>one Linode cloud server
13:24<Guest25>when you talk about your managed service, you say the fee is $100 per linode
13:25<Guest25>so what is per linode?
13:25<Cromulent>yes so if you have 2 linodes you'd pay $200
13:25<Cromulent>one linode = one virtual machine
13:25<Guest25>any difference from account?
13:26<Guest25>I saw you only mention cpanel when you talk about managed service
13:26<Guest25>does that mean cpanel is only available for managed servers?
13:26<Cromulent>you can always buy a cpanel license yourself and install it yourself without managed
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13:27<Guest25>ok, the managed service include cpanel/whm?
13:27<dwfreed>!cpanel
13:27<linbot>Install cPanel on CentOS: https://www.linode.com/docs/websites/cms/cpanel-on-centos Linode does not sell cPanel licenses, but it's provided free to Linode Managed customers: https://www.linode.com/managed Or try a free panel like Webmin: https://www.linode.com/docs/websites/cms/webmin-control-panel Or just use the command line: https://www.linode.com/docs/platform/linode-beginners-guide/
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13:27<Guest25>thanks
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13:28<Peng>Guest25: Managed includes cPanel, if you want. You don't have to install it, if you don't want.
13:28<Peng>...and WHM
13:28<Guest25>so after you help set up whm/cpanel, I can set up multiple websites with unique domain names?
13:28<Peng>Sure
13:29<Guest25>just to confirm that this managed service is for one server which can hold whm/cpanel which in turn can be used to host multiple sites?
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13:30<dwfreed>you can have multiple linodes
13:30<dwfreed>whether you need one depends on your particular setup
13:30<Cromulent>Guest25: yes you can host multiple websites on a single linode - but you don't need cpanel to do that
13:30<Guest25>just to confirm that this managed service is for one server which can hold whm/cpanel which in turn can be used to host multiple sites? asnwer this please
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13:37<Ethiraj>Hi
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13:37<linbot>hello
13:38<linbot>New news from forum: Sales Questions and Answers • Bandwidth overages vs 2nd linode <https://forum.linode.com/viewtopic.php?t=5175&p=74071#p74071>
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13:43<Cromulent>damn you linbot you didn't answer within 33 seconds - this support channel sucks :P
13:45<synfinatic>bunch of slackers here
13:45<Eugene>No, this is IRC
13:45<synfinatic>"IRCers" just doesn't have the same ring
13:46<Eugene>"weirdos" works fine
13:46<Woet>aint me
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13:51<Eugene>https://www.amazon.com/dp/B010LH48F4
13:52<Eugene>I am moving to a house soon(from a secured apartment building), and planning out networking bits. I think I want PoE cameras?
13:52<Eugene>These look shiny
13:53<Eugene>Unsure if I want to get a commercial / bundled NVR or roll my own with a cron job + MJPEG endpoint
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13:54<dwfreed>PoE is nice because you only have to deal with one cable to the device
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13:55<dwfreed>and you can place the injector wherever you want
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13:59<Eugene>I'm going to be installing Cat5E/6 wiring(outdoor/burial grade); a centralized patch panel, and a Unifi PoE switch, among other things
13:59<jcanto>#Linode should be able to provide "Add Storage" service
14:02<Eugene>At $DAYJOB we deal with a couple of crummy Lorex brand NVRs. Anybody got any experience with a decent one? Unifi's kit is shiny, but their cameras don't seem to support MJPEG / RTSP easily
14:05<@mcintosh>jcanto: ...like this one? Linode Block Storage - Early Access: https://forum.linode.com/viewtopic.php?f=26&t=14906
14:06<jcanto>:O
14:06<jcanto>yes!!
14:06<jcanto>very new
14:07<@mcintosh>:D
14:08<jcanto>Thank you
14:08<@mcintosh>no problem - feel free to send along any feedback you have after giving it a try :)
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14:09<jcanto>only available for Newark DC, sure i'll try it!
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14:32<asif>hello
14:32<csnxs>hi
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14:33<asif>i wan to get some info
14:33<asif>anybody ther
14:33<asif>there
14:34<uther>go ahead and ask. somebody will repond.
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14:39<MajObviousman>uther: possibly
14:39<MajObviousman>and the response might be days later
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17:29<linbot>New news from forum: Web Servers and Web App Development • Multiple virtual host DNS question re: reverse DNS <https://forum.linode.com/viewtopic.php?t=15003&p=74072#p74072>
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19:39<linbot>New news from forum: Web Servers and Web App Development • Multiple virtual host DNS question re: reverse DNS <https://forum.linode.com/viewtopic.php?t=15003&p=74073#p74073>
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---Logclosed Fri Jul 14 00:00:11 2017