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#linode IRC Logs for 2017-09-25

---Logopened Mon Sep 25 00:00:11 2017
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00:28<dwfreed>rsyracuse: that line is because journald shat itself after the RCU stalls spewed a mountain of crap to dmesg
00:28<dwfreed>so of course the journal is going to be corrupted
00:35<@rsyracuse>dwfreed: Would you mind getting back to us in the ticket we had opened up earlier? We'd need you to reach out to us there in order to find your account and make sure that we address your issue as directly possible
00:36<@rsyracuse>Alternatively you can call us at 855-4-LINODE for a faster response
00:36<dwfreed>rsyracuse: I'm just throwing random things at you; I'm well aware of the auth policy (I worked for Linode from March 2012 - November 2013)
00:38<@rsyracuse>I understand, I just want to make sure that you get the best support possible. I think I know who you are and I'm having a few memebers of our team look at this to see if there's anything else we might be able to do for you. Once we hear back from you I'll let you know exactly what else we find
00:40<dwfreed>(dwfreed is my main Linode account, which doesn't have any Linodes on it at the moment; dnsfreed is my user on a friend's account, so I can manage DNS zones primarily; he also gave me access to manage his Linode)
00:45<@rsyracuse>dwfreed: I'm going to go ahead and update your ticket. We may have a few more options available to us
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01:07<anojan>i am gonna buy a server here. i need one confirmation. can i increase the storage size later if needed?
01:07<grawity>currently only by resizing to a different plan
01:08<anojan>ok thank you
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01:18<linbot>New news from forum: General Discussion • Direct Mail -Not This Utilized To Be <>
01:28<linbot>New news from forum: General Discussion • Increasing my disk space <>
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01:45*Ikaros rolls eyes
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01:48<linbot>New news from forum: General Discussion • Im glad I finally signed up <>
01:58<linbot>New news from forum: General Discussion • Increasing my disk space <>
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02:02*Zimsky rolls Ikaros
02:02*Zimsky smokes Ikaros
02:03<Zimsky>it's lit af
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02:11<snubby>leenodah eh
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02:14-!-dwfreed is "dwfreed" on #uno #privacytech #oftc-status #oftc-staff #oftc #moocows #linode-beta #linode #debian-perl #debian-ops #debian-next #debian #g7
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02:18<linbot>New news from forum: General Discussion • Im happy I finally registered <>
02:29<linbot>New news from forum: General Discussion • I am the new girl <>
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03:09<linbot>New news from forum: Email/SMTP Related Forum • Errors When Sending Email To GMail Accounts <> || General Discussion • Increasing my disk space <>
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05:32-!-Megaf is "Megaf" on #debian-br #debian #debian-kbsd #linode
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06:49<linbot>New news from forum: General Discussion • I am the new girl <>
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06:53<FulgurIT>Hello, I client of mine is requesting linode certification documentation, is there any?
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06:54<FulgurIT>Thank you, I saw that but I was looking for a pdf or something like that. Something that I can send to the client.
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06:54<dwfreed>Most of Linode's facilities have SAS70/SSAE16 as well (istr SSAE16 is the replacement for SAS70); exact details will depend on the facility
06:55<dwfreed>so you'd have to contact support and they'll send you those
06:55<FulgurIT>Ok thank you very much
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07:00<linbot>New news from forum: General Discussion • Increasing my disk space <>
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07:18<Ricardo>Hi, I saw the add of Linode that you guys are selling VPS etc
07:19<Ricardo>Do you also sell dedicated Server?
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07:21<ponas>Ricardo: they only sell VPS
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07:22*Ricardo slaps ponas around a bit with a large fishbot
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07:30<dwfreed>please don't do that
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07:35<ponas>quite rude
07:36<dzho>the rudest bit is having it part of that interface
07:36<ponas>when I was young people used trouts instead of fishbots
07:37<ponas>fishbots are much more deadly than a trout
07:38<dwfreed>dzho: I can probably neuter it, but getting that deployed is a challenge
07:39<dwfreed>but right now I need to sleep
08:00<Zimsky>don't do that, dwfreed
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08:13<nicc0>Hi. Can someone help me?
08:13<nicc0>I have problem with apt-get update :C
08:14<nicc0>"Something wicked happened resolving '' (-5 - No address associated with hostname)"
08:15<nicc0>On repositories from linode I had the same
08:17<nicc0>Here is everything that returns the console
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08:23<Woet>which resolvers are you using?
08:27<nicc0>DNSs from Google also don't work
08:27<nicc0>I mean about and
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08:32<nicc0>dig and traceroute work fine
08:34<Zimsky>what a silly pastebin. requires JS to work?
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12:43<Spitfire>Hi guys, I'm having some networking trouble, I've got two IPv4 addresses with network helper enabled. The network helper creates an eth0 interface and an eth0:1 interface.
12:44<Spitfire>Unfortunately it's assigned my original IP to eth0:1 and the secondary IP to eth0.
12:44<Spitfire>I need to swap them around so as the primary IP for outgoing connections is the original IP address I had. Any thoughts on how to do this within the constraints of having network helper enabled?
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12:49<@scrane>Hrm, in general it's going to be difficult with Network Helper enabled. What you can do is disable Network Helper, then manually access the network interfaces file and swap the two IP addresses around.
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12:50<HoopyCat>alternatively, configure the application(s) originating the traffic to use the particular IP address you want as the source address. (this may be more painful)
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12:52<Spitfire>HoopyCat, yeah means changing a lot of configuration files to specify a bindhost! :(
12:53<@scrane>Oof. Yeah, I think your best bet is going to be disabling Network Helper and just editing the network interfaces manually. Because Network Helper is automated, when it decides to make an IP address the primary one, you really can't change its mind.
12:54<Spitfire>scrane, so I tried changing the interfaces file and just swapping them around, soon as I did service networking restart my ssh disconnected and I couldn't connect to anything until I rebooted.
12:54<Spitfire>Was that because I hadn't disabled network helper yet?
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12:54<Spitfire>(I did do it in nano so might have done a typo like a moron)
12:55<@scrane>If you rebooted without disabling Network Helper, it likely wiped away the changes. I'd say go in through LISH and make the changes that way so you don't get booted out when you restart the networking
12:55<@jackley>if there was a typo in your networking config, and you restarted networking over SSH, it's possible that networking just didn't come back up.
12:56<Spitfire>Okay awesome, I'll have a go again. Thanks. :)
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13:04<Spitfire>scrane, seems to have worked perfectly this time, thank you very much appreciate the help
13:05<@scrane>Not a problem! Glad I could help!
13:06<Eugene>Every day I'm Linodin'
13:09<@jalter>!point Eugene
13:09<linbot>jalter: Point given to eugene. (31)
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13:40<JustinA>Hello o7
13:40<JustinA>Anyone active?
13:41<relidy>Yep, bunches.
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13:41<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
13:42<JustinA>Okay so I have a newb question
13:42<JustinA>I know how to use a LAMP server fairly well
13:42<JustinA>at least the basics of config, and management
13:42<JustinA>but my school is no longer teaching PHP, instead we are learning Java EE
13:43<JustinA>I know I can export and import war files to glasfish servers, but I dont think linode runs glasfish and I need recommendations for what service to use
13:48<@jackley>JustinA: I don't know much about GlassFish, but it seems like it's possible to install it on a Linux distro?
13:49<@jackley>JustinA: there are also Docker Images, but that might complicate things ->
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13:57-!-pavlushka is "pavlushka" on #linode #debian #oftc
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14:05<teknotron>I'm not sure I understand all the implications of switching to hourly instead of my current $20/month VPS.
14:08<grawity>it's still going to be $20/month
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14:10<teknotron>With all the same limits on bandwidth, disk space, memory, etc?
14:11<teknotron>Well, that's simple. Thanks! :)
14:11<linbot>New news from forum: General Discussion • RTP/Asterisk/FreeSWITCH on Linode <>
14:11<grawity>if it's not the "legacy" prepaid billing, then AFAIK there's zero difference between "hourly" and "monthly" prices
14:12<grawity>you're charged by the hour and get a monthly bill, or something like that
14:12<millisa>minor difference - you get access to the new $5 and high memory linodes.
14:12<teknotron>I think I'm on the legacy prepaid billing.
14:13<@jhaas>@teknotron there are 3 real differences (1) access to new stuff ($5 plan, blockstorage) (2) you would lose discounts (3) if you delete/create lots of linodes you won't get tons of invoices
14:14<teknotron>That all sounds fine. Thanks!
14:14<@jhaas>No problem :)
14:15<@bmartin>!point jhaas
14:15<linbot>bmartin: Point given to jhaas. (-3)
14:15<@scrane>!unpoint jhaas
14:15<linbot>scrane: Point taken from jhaas! (-4)
14:17<@bmartin>!unpoint jhaas
14:17<linbot>bmartin: Point taken from jhaas! (-5)
14:17<@bmartin>forgot he likes golf
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15:09<linbot>New news from status: [Scheduled] Scheduled Network Maintenance - Singapore <>
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15:31<linbot>New news from forum: General Discussion • fresh re-image + system_update = "new version of grub config file" error <>
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15:47<Eugene>I received a ticket informing me of "Scheduled migration" on a London host. It says "We continuously monitor the health of our equipment, and we've been alerted to an issue with the host machine on which your Linode resides. Specifically, we must apply an update to the host OS. While we have determined that this is not an emergency, your Linode should be migrated to a new piece of hardware at your earliest convenience.". Is there a CVE# for this? I'm
15:47<Eugene>not aware of any upcoming KVM security embargoes....
15:48<@jackley>Nope, no CVE. It's not a security issue, just necessary maintenance on the host.
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15:49<Eugene>So the fact that this is a forced migration to new hardware rather than "reboot required" leads me to assume that old hosts are being sunsetted? ;-)
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15:49<@bmartin>I prefer to call say they are being taken to a farm where they have plenty of room to run around
15:50<@jackley>nope, that hardware isn't getting retired either. there are some updates that can't happen without first moving Linodes off the hardware ;)
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15:51<@jackley>I can see how the line "we've been alerted to an issue with the host machine on which your Linode resides" might sound a bit weird in this context, though.
15:51<Eugene>Typically that snippet is used for "RAID failure", yeah
15:52<Eugene>I just want to make sure to characterize this correctly in my email to $CLIENT, who are a stickler for paperwork
15:52<Eugene>Speaking of which, what is involved in gettign a copy of Linode's SOC2 cert? Support ticket?
15:52<@jackley>Eugene: yup!
15:52<@jackley>Eugene: which DC? Linode itself doesn't hold a SOC2 cert
15:53<@jackley>Eugene: if this is London... one sec
15:53<Eugene>Ya, London.
15:56<@jackley>For London, we have a bunch of ISO certs: ISO 27001 & 9001, 50001, 22301, 27001, 18001, 14001, and 9001. There's also a PCI DSS cert and report.
15:57<Peng>ISO 140306, wow
16:14<dwfreed>jackley: you said 27001 and 9001 twice
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16:17<Eugene>That's how well certifie they are
16:19<HoopyCat>27001 & 9001 != 27001 and 9001
16:20<HoopyCat>27001 & 9001 == 8489
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16:22<linbot>New news from forum: General Discussion • StackScriptID=1 problems and errors with ubuntu 16.04 <>
16:32<linbot>New news from forum: General Discussion • StackScriptID=1 problems and errors with ubuntu 16.04 <>
16:37<Peng>So a total of 148,795 ISOs
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17:12<linbot>New news from forum: General Discussion • Increasing my disk space <>
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17:28<craig>Is there any documentation regarding Linode secutiy?
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17:29<relidy>craig: What sort of security?
17:30<craig>Trying to find a general security policy for Linode.
17:31<relidy>Link in the footer of the website
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19:05<homoerectus>Keyboard Commando
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20:03<linode3874>install ngnix
20:03<MrPPS>sudo install nginx
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20:11<linode3874>sudo install nginx command doesnt work
20:11<MrPPS>must be wrong command
20:11<MrPPS>sudo please install nginx
20:11<MrPPS>wait are you legitimately asking for help on installing nginx?
20:13<linbot>New news from forum: Web Servers and Web App Development • Two domains, Wordpress Multisite Configuration, but first! Need to take a step back <>
20:13<linode3874>yes, just got a linode and trying ot the LEMP stack install.
20:14<@scrane>What distribution are you using?
20:14<@scrane>If you're using Ubuntu, this might help:
20:15<@scrane>If you're using CentOS 7, though, you'll want to refer to this guide:
20:17<MrPPS>linode3874: sorry, I just thought you were being funny before!
20:17<@scrane>!point MrPPS
20:17<linbot>scrane: Point given to mrpps. (1)
20:17<@scrane>Just because you made me laugh anyway.
20:18<linode3874>got it installed. thx. yeah, my abrupt question should make anyone laugh :-)
20:18<MrPPS>Glad you got it installed :) Happy days!
20:19<@scrane>Glad to hear it's working for you, linode3874!
20:20<dwfreed>scrane: rofl, that Linode doesn't use any CPU, like, ever
20:21<dwfreed>The owner is just stubborn
20:21<@scrane>Oh, hah! You're in that ticket?
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20:21<dwfreed>Yeah, I'm dnsfreed
20:21<@scrane>The 8nginx processes for slashdot made enough sense to me.
20:22<dwfreed>except that there's nothing there that would ever make it to slashdot
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20:23<Peng>I'm sure i could find something to do with 8 vCPUs
20:24<@scrane>Haha well that's good to know.
20:24<@scrane>Some people like their plans as-is, I suppose. ¯\_(ツ)_/¯
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21:23<homoerectus>I am a hulk on the internet
21:23<homoerectus>but only while safely behind this keyboard
21:24<homoerectus>in real life, I cry like a tiny little girl
21:25<HoopyCat>i wish i could cry
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21:25<homoerectus>OK. I guess everyone is laughing so hard, their computer fell off.
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21:33<linbot>New news from forum: Web Servers and Web App Development • Two domains, Wordpress Multisite Configuration, but first! Need to take a step back <>
21:34<Zimsky>"Two domains, One wordpress configuration"
21:34<Zimsky>sounds hot
21:35<Zimsky>HoopyCat: onions
21:35<Zimsky>HoopyCat: also tear gas
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---Logclosed Tue Sep 26 00:00:13 2017