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#linode IRC Logs for 2017-10-01

---Logopened Sun Oct 01 00:00:20 2017
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01:52<sandesh>Hi Guys,Someone explain me, how Billing is work?
01:56<sandesh>any one there?
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02:01<Woet>unable to understand simple pricing, unable to read the FAQ, unable to wait longer than 3 minutes for an answer
02:01<Woet>bless the support team if he actually signs up
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02:35-!-Sunil is "OFTC WebIRC Client" on #linode
02:35<Sunil>I am new in this site
02:35<Sunil>I would like to buy a VPS
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02:36<reillyeon>Anyone else get a network traffic notification that doesn't match up with the graph or local measurements?
02:37*Sunil slaps amassry around a bit with a large fishbot
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02:37<reillyeon>Woet: Oh, nope, I'm just reading this graph wrong. Ignore me.
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02:37<Woet>reillyeon!*@* added to the ignore list.
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02:38<reillyeon>Woet: :P
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03:20<dcraig>gimmie a V
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03:30<sanu>hi Guys..
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03:30<sanu>How long will it take to deploy ,If I buy a VPS
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03:34<sanu>hi guys
03:34<sanu>any one here?
03:34*dcraig tickles sanu around a bit with a large small-eye squaretail
03:35<sanu>how long it will take to deploy VPS in linode
03:35<dcraig>a couple minutes?
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03:44<poky>Hello! Asking for help with rkhunter results today!
03:45<poky>I received "Warning: The command '/usr/sbin/adduser' has been replaced by a script: /usr/sbin/adduser: a /usr/bin/perl script, ASCII text executable" What does it mean? How can I resolve? Is it a threat?
03:45<dcraig>doesn't sound good...
03:46<poky>How to solve it? Complete result -
03:47<Peng>It's supposed to be a Perl script, isn't it?
03:48<Peng>Either we have the same rootkit, or all of those are normal
03:49<dcraig>Peng has been replaced by a script
03:49<dcraig>"has been replaced by" sure sounds like it used to be one way and now it's a different way
03:50<poky>Yeah. My linode's network is restricted as it has been reported for DoS attack lol
03:50<poky>So need to fix all this.
03:51<Peng>Maybe they've been replaced by *different* scripts? That would be a little subtle
03:51<Peng>poky: Set it on fire and restore from backups
03:52<poky>No backups
03:52<Peng>Set it on fire and don't restore from backups?
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04:01<MJCS>is anyone getting packetloss to/from fremont
04:02<MJCS>it was intermitant there
04:02<MJCS>ill try to get a mtr
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04:03<phim8k>can you help me!
04:03<phim8k>I'm lost my phone, can't login account. Because account use Google Authenticator. Can you diable code Google Auth.. Thank you very much!
04:04<MJCS>phim8k: email
04:04<dcraig>or call :D
04:04<phim8k>I'm send email to you:
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04:04<phim8k>subject: "Can you help me!"
04:04<phim8k>Can you check mail to login account renew VPS
04:11<phim8k>have you received my email yet ?
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04:19<phim8k>where are you ?
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04:23<phim8k>can you help me
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04:25<sandesh>Hi , I have added a new Linodes in existing account but i unable to connect with ssh.
04:25<phim8k>i'm can't login my account phim8k
04:26<phim8k>'m lost my phone, can't login account. Because account use Google Authenticator. Can you diable code Google Auth..
04:26<phim8k>no related to ssh
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04:39<sandesh>hi , I have added a new Linode 4096 in my existing account but i am unable to access vai ssh. My ip is
04:41<sandesh>i am getting network error.connection timeout
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04:43<sandesh>any one there?
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04:45<@rsyracuse>sandesh: I can see a number of issues potentially causing that. Would you mind opening up a support ticket with us or giving us a call so that we can take a closer look at your account?
04:47<sandesh>ok rsyracuse
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05:25<tanja84dk>I would like to know if anyone know what this error is . Its noticed after I have cloned a old XEN server to a KVM to see if it could run without having to reinstall everything
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05:32<@rsyracuse>tanja84dk: at a glance those look like standard debug messages that we see on each boot, and aren't indicative of any additional issue based on that output alone. Are you seeing any other issues besides that?
05:42<tanja84dk>rsyracuse: not what I know of exept ip errors because the ips are not swapped yet. I have just not seen that warning before so thats why I just asked
05:42<tanja84dk>and thanks for the response
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05:47<@rsyracuse>any time, I'm glad to hear the transition has been smooth for you otherwise! Feel free to reach out to us again if anything else comes up =)
06:02<tanja84dk>rsyracuse: I have just hit one issue at this point is it posible to swap ipv6 addresses?
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06:10<@rsyracuse>tanja84dk: we don't support IPv6 swaps since they'd rely on your instances MAC address when they're configured through SLAAC. IPv6 changes may be something you need to configure more manually
06:11<Nightmare>rsyracuse: You and the rest of Linode are wonderful, beautiful individuals :)
06:16<tanja84dk>rsyracuse: Unfortunally then I cant continue testing because services are run on both ipv4 and ipv6 with reverse dns lookup, txt records lookup etc there takes up to two days to make a change due to the way dns is. specially when its on a production setup
06:18<tanja84dk>rsyracuse: but thanks for the quick responce
06:23<tanja84dk>rsyracuse: just another question if you guy's are migrating my server will it then also get a new mac address? or will that stay the same?
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06:26<@rsyracuse>tanja84dk: no problem, I'm sorry to hear that may complicate things a bit. If you do have a support ticket open with us, I'd recommend updating it with some of this information so that our full team can see what we can do to help through the migration process
06:29<@rsyracuse>tanja84dk: also, if this is part of the xen to kvm migration then your IPv6 address would stay the same. I'd need to take a look at your account to confirm this beyond any reasonable doubt, but based on what you're telling me it sounds like it would remain in place for you
06:30<@rsyracuse>if you do update or open a support ticket or give us a call, either I or someone from our team can confirm that with absolute certainty
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06:51<tanja84dk>rsyracuse: Thanks for the answer I will write in my ticket within the next 10 minutes just so we are sure
07:01<@rsyracuse>tanja84dk: No problem! I'll keep an eye out for your update, and we'll see what else we can do for you from there =D
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07:36<Webmills>I am new to Linode
07:36<Webmills>i need a Windows based VPS and just made 5$ Payment
07:37<Webmills>but there is no distro of windows available
07:37<dzho>!to Webmills windows
07:37<linbot>Webmills: It is possible to run Windows on !kvm Linodes. Here's a set of unofficial instructions:
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07:37<Celti>Linode does not officially support running Windows
07:38<Celti>But it is *unofficially* possible using the instructions that were just linked
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08:01<pithecus>the only GUI-less OS from microsoft is dos
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08:02<pithecus>gui=waste of resources
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08:05<dzho>GUIs make primary functionality and design of software discoverable
08:05<dzho>text-only interfaces are, in fact, graphical in nature
08:06<dzho>just not bitmapped in the same way that the things we tend to call "GUIs" are
08:06<dzho>that said, often not a good fit for a VPS
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09:31<Cromulent>I feel like I should switch from Apache to Nginx
09:31<Cromulent>but I'm pretty sure some of the software I use requires Apache mod_rewrite
09:32<Cromulent>although it looks like the nginx website has recipes to get it working when using Xenforo and Wordpress
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09:35<linbot>New news from status: Upstream Loss - Some Paths <>
09:35<ponas>you should. it's mostly painless to make it work.
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09:35<ponas>at least with wordpress
09:36<Cromulent>yeah it seems pretty straight forward - hmm maybe when Ubuntu 18.04 LTS comes out I could start fresh with a new Linode and configure everything correctly right from the start
09:37<Cromulent>things seem to be working fine at the moment speed wise
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09:39<Cromulent>and as another side bonus I'd be able to use HTTP 2
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10:15<linbot>New news from status: Connectivity Issues - Frankfurt <>
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10:45<Eugene>Every day I'm Linodin'
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11:33<Woet>Eugene: not true, stop lying to me
11:33<Woet>this relationship is never going to work otherwise
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13:10<linbot>New news from forum: General Discussion • Forgot my root password, how do I reset? <>
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13:14<tanja84dk>rsyracuse: are you online?
13:15<@jackley>nope, he's off right now.
13:15<tanja84dk>jackley: thanks for the responce
13:15<@jackley>tanja84dk: need help with something?
13:16<tanja84dk>jackley: I dont know why but I really think something has gone wrong after transfer from XEN to KVM. do you have access to ticket system?
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13:17<@jackley>tanja84dk: yup!
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13:17<tanja84dk>jackley: if yes then its about ticket 8827761
13:17*jackley looks
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13:20<@jackley>tanja84dk: could you try taking your free upgrade once more? it looks like the error you got earlier ("Existing billing packages have not yet been reconciled. Please make sure your account is paid up.") should be resolved, since we sent invoices between now and then.
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13:21<tanja84dk>jackley: Sure 2 sec. The issue I else wrote about was that the server is now a 2 GB linode KVM but htop is still reporting 8 cpu threatds
13:21<@jackley>tanja84dk: yup, I saw that update, sorry. I think that's because you were blocked from taking your upgrade earlier
13:22<@jackley>tanja84dk: the "Linode 2048 (Pending Upgrade)" you see in the Manager just means that if you take your upgrade, you'll be upgraded to a Linode 2048.
13:23<tanja84dk>okay thanks for that answer. Do you think I still will keed my mac address and ipv6?
13:23<@jackley>tanja84dk: yup. your Linode won't leave london, so your IP addresses will remain the same. MAC addresses don't change.
13:23<tanja84dk>ohh I see the issue It took the 8 cpu's from the old config from XEN
13:24<tanja84dk>I have put it into queue now. Just noticed "vCPUs go from 8 vCPUs → 2 vCPUs"
13:24<tanja84dk>so I think it had the 8 cpu's from the 5 year old config
13:25<@jackley>yup. looks like your upgrade should happen in a few seconds
13:25<@jackley>and I was wrong, you're getting a Linode 4096.
13:25<tanja84dk>yeap that is a old 20 dollar for a 512 I were on
13:27<tanja84dk>Got to deliver something I will check how the server goes when I get back and update the ticket with the result. Thanks for the help until now jackley
13:28<@jackley>tanja84dk: no problem. I'll keep my eye on it. Looks like it has about 1 minute left.
13:29<tanja84dk>Then I think I will wait. It were more that the website said about 20 min for the operation
13:31<tanja84dk>Thanks alot jackley it looks like everything works. It's now 2 core and 4 gb ram
13:31<tanja84dk>and started again with no issue¨
13:32<tanja84dk>jackley: but I have to go now so really thanks for the help.
13:32<@jackley>tanja84dk: \o/ you're welcome!
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13:56<marshwallow>subdomain on another linode. what do I do?
13:56<marshwallow>just A/AAAA record on the "master" linode?
13:56<marshwallow>or a domain zone on the "another" one as well?
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14:21<Eugene>Step 1) Cut a hole in the box
14:23<Toba_>step 2) install tsocks
14:24<marshwallow>But... here it is said that only an A record is necessary...
14:25<marshwallow>While this one mentions domain zones as well:
14:29<Eugene>Add an A+AAAA record for the subdomain, pointing to your new Linode. THat's it
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15:05<James_>Quick Q: Is there currently any way to register by Only providing PayPal information?
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15:08<@jackley>James_: nope, we still require a credit card on signup. Once you've made an initial deposit with your credit card (which can be as little as $5), you can make manual payments with PayPal
15:09<Guest5792>Hi just going to set up POSTFIX asks for my FQDN I have & drusound in my hosts file for the ip address of my we site can I use
15:09<James_>jackley: Alright, can I unlink the creditcard info on my account after I've done my first deposit? Since I currently do not own my own credit card.
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15:10<@jackley>James_: no, sorry, there's no way to unlink a credit card from your account at the moment.
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15:11<James_>jackley: Okay, thanks for the quick answers!
15:12<@jackley>no problem!
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15:13<russell_>can any one help with POSTFIX set up
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15:14<russell_>I am working on lined UBUNTU 16.04 & have rackspace as email host
15:14<@jackley>russell_: you're free to ask, and folks here may be able to provide guidance. what exactly is your issue?
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15:16<Cromulent>caps lock key seems to be broken for one :D
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15:16<russell_>Thanks re would I check /etc/hosts & use what I use there?
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15:18<russell_>fqdn fully qualified domain name
15:18<@jackley>russell_: possibly. '' sounds like it's your FQDN
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15:20<russell_>Cool thanks then the next thing is should I follow this tutorial as I am on ubuntu?
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15:23<@jackley>russell_: it depends on your DNS setup. usually, your FQDN is more specific than just "" -- but it can really be whatever you want. An FQDN is supposed to be specific.
15:23<@jackley>russell_: possibly. I don't see a guide for Ubuntu 16.04. You can give that one a try.
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15:43<marshwallow_>Eugene, yeah, worked. just didn't give it enough time, thanks!
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17:51<Cromulent>I've just started reading about ASP.NET Core and Microsoft seems to have gone Linux crazy - ASP.NET, SQL Server 2016, Powershell - all ported to Linux
17:51<Cromulent>probably more stuff as well
17:59<Ikaros>Well since putting Win10 out on the market, I guess maybe it's not all that surprising they've started to embrace Linux more and more.
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18:01<Cromulent>I'm probably going to get lynched in this IRC channel for saying it but I really don't mind Windows 10 - I use it for gaming and general web browsing and have Arch Linux running in VMWare Workstation for programming stuff - now that Windows 10 also has Linux command line tools I don't even need a VM to manage my Linode server
18:01<Ikaros>I mean look at what they did with Win10 - they placed a working Linux environment laid out on top of Windows itself, that afaik can do a lot of things you can do normally on a Linux system. Not everything, sure, but when I ran a compile in that environment, it ran just as I expected it to.
18:02<Ikaros>Yeah, I use Win10 for my gaming as well.
18:02<Ikaros>'cause 99% of my games are through Steam.
18:02<Cromulent>That was certainly a useful addition to Windows 10 (the linux command line I mean)
18:02<Cromulent>same here
18:02<Cromulent>Steam and GOG
18:03<Ikaros>Cromulent seriously though, it's more than just having a mere command line. You run that, you get a minimalist Linux environment set up on the spot, you could almost mistake it for an SSH connection.
18:04<Cromulent>I've never really played around enough with it - as I said I just use it to SSH into my Linode - I do all my "proper" Linux stuff in a VM
18:04<Ikaros>I mean yeah initially the support wasn't all that great, you couldn't do a lot of networking tasks (though the environment itself had outbound network connectivity), you couldn't compile most things, it was really more an experiment
18:05<Ikaros>On the topic of networking, it actually shares the host system's addresses, too, from what I saw after they finally got ifconfig and friends working.
18:08<Ikaros>Though tbh, I have my own Linux home server that I can conduct my Linux business from, so the Bash on Win10 environment is pretty much useless to me now.
18:09<Cromulent>fair play - I wish I had the room for a small Linux server
18:10<Ikaros>It's actually a 1st gen Core i5 tower that originally ran Win7, I wiped the hard drive and repurposed it as a media/home server running Ubuntu. I say media server because it also has a tuner card in it. :D
18:11<Ikaros>Yep. I use it to watch or even stream TV to my cell when I'm on the go and get bored.
18:11<Ikaros>150 Mbps+ upstream lets me do that really easily too
18:12<Cromulent>I'm stuck on 20Mbps upstream even though I have 350Mbps down
18:12<Cromulent>at least it is enough to stream to Twitch which I enjoy
18:13<Ikaros>Most of the time though I use the upstream capacity to serve files via XDCC.
18:14<Ikaros>Also makes me a great torrent seed. :D
18:14<Ikaros>And both those things are done from the same system.
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18:21<Eugene>WIndows is best dows. Seriously, I can't keep up with the weird stupid changes and new names in the X server market
18:21<Eugene>Never mind that Linux and OS X are third-class gaming citizens
18:22<dwfreed>that is changing, but it's still not perfect
18:22<dwfreed>it helps that Unity is cross-platform, and I think Unreal Engine 4 is too
18:24<Eugene>Caesar 3 ain't written for Unity
18:25<dwfreed>yeah, but a lot of indie games are done in Unity
18:26<FluffyFoxeh>100% of the games I actually play run natively on Linux so it doesn't bother me
18:29<Ikaros>Well that's not the case with me unfortunately.
18:30<Ikaros>A lot I can run under Wine, albeit not completely perfectly.
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18:56<Frankfurt__DE_>Frankfurt, DE have some mistakes?
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18:57<dwfreed>.rss status
18:57<dwfreed>!rss status
18:57<linbot>dwfreed: Connectivity Issues - Frankfurt <> || Upstream Loss - Some Paths <> || Connectivity Issues - Frankfurt <> || Linode Critical Xen Maintenance <> || [Scheduled] Scheduled Network Maintenance - Singapore (6 more messages)
18:57<dwfreed>see that most recent one
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18:58<dwfreed>seems to be an ongoing sporadic issue
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18:59<Frankfurt__DE_>what can i do
19:03<dwfreed>mtr's would probably be helpful to support
19:04<dwfreed>since you probably can't get to your Linode, or the Lish server in Frankfurt, you can log into the London Lish server ( to get the MTR from your Linode back to you
19:05<Frankfurt__DE_>Frankfurt DE vps are can't reboot
19:05<FastLizard4>Sorry, should probably not have IRC up when I'm trying to clean my keyboard
19:06<Frankfurt__DE_>can't boot too
19:06<dwfreed>Frankfurt__DE_: if there's connectivity issues between Frankfurt and Dallas, jobs won't process, because hosts need to be able to talk to the manager, and the manager is in Dallas
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19:10<Frankfurt__DE_>how long will need
19:10<Frankfurt__DE_>- -
19:10<dwfreed>Couldn't say
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19:17<tilpner>Hey, my linode has been shutting down for 34 minutes [ ], is there anything I can do to accelerate it?
19:17<Ikaros>Where is it, if I might ask
19:18<tilpner>"Connectivity Issues - Frankfurt"
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19:18<Ikaros>Yeah that might be causing communication issues between Dallas (where the Manager is) and Frankfurt.
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19:19<Ikaros>Just wait it out.
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19:19<tilpner>Sure, thanks :)
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19:21<Ikaros>'cause internet. Y'know.
19:22<Peng>Have they tried using the blockchain
19:25<Eugene>I am a little bit surprised that there isn't an alternate-path for Manager traffic
19:25<Peng>Hm, Atlanta - Frankfurt is starting to go through NTT in London. But still not working.
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19:43<dwfreed>Eugene: Linode is working on building out its own backbone for reasons like this
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19:54<Eugene>Yes, I am aware. And I am surprised that an alternate path(eg, leased line) was not provisioned years ago for management traffic.
19:54<Eugene>Even when you're running your own backbone it is still very useful to have a backdoor
19:57<@jackley>our netops team just posted an update to the status page with some more details ->
19:57<@jackley>it's a weird one
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20:00<Eugene>Have you tried turning it off and back on again :v
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20:01<Ikaros>D'oh. lol
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21:57<jdhf>Giw nhow baot?
21:59<Woet>hablo inglis?
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22:12<Eugene>Every night I'm a towel
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22:13<sehh>hey there, any news on the dead data centre (Frankfurt)? the page has no recent updates.
22:14<Woet>sehh: theres an update from 1 hour ago?
22:15<sehh>is that the one about Cisco that mentions a workaround?
22:15<Woet>sehh: yes.
22:16<sehh>I'm pretty sure that has been there for several hours, but I may be wrong... probably the stress of seeing 30+ servers of mine as dead...
22:16<dwfreed>"Posted about 1 hour ago. Oct 02, 2017 - 01:01 UTC"
22:16<Woet>unless they fake timestamps, nope
22:17<Woet>have you considered implementing redundancy?
22:17<dwfreed>(they can't, I've seen statuspage's admin interface)
22:17<sehh>sure, it was implemented... in the same data centre... oh well
22:17<Woet>so the answer is no
22:18<Woet>thats the opposite of redundancy
22:18<Woet>at least you have something to look forward to when it's back lonline
22:18<Woet>online *
22:18<sehh>redundancy only goes so far, eventually something always kills everything
22:19<dwfreed>I worked for a company once that had cross-DC N+1 redundancy
22:19<sehh>its all about budget
22:19<sehh>but a dead data centre is unusual...
22:20<dwfreed>given Linode's history of datacenters dying on them...
22:21<sehh>last time it happened to me, it was a data centre in Canada, it lost power due to some construction work that killed underground power cables, and none of the backup generators worked...
22:21<jdhf>How much is managed hosting?
22:22<linbot>New news from forum: General Discussion • Forgot my root password, how do I reset? <>
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22:27<sehh>not much we can do now I guess
22:27<Woet>jdhf: did you google "linode managed" by any chance?
22:28<jdhf>Woet, no I Binged it
22:28<Woet>jdhf: theres your issue
22:28<sehh>people are asleep in germany at this hour, so who knows...
22:28<jdhf>I was on the page for it and it didn't have any pricing info
22:28<Woet>you mean ?
22:28<Woet>"Stop losing valuable time and money from downtime. Enroll in Linode Managed with no obligation or contract. Pricing is $100 per month per Linode on your account."
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22:28<Woet>to be fair, its kinda hidden
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22:29<jdhf>Yeah, it said contact us for more info
22:29<jdhf>And the contact us page had IRC
22:29<jdhf>And here I am
22:29<Woet>it only says that below "free site migrations"
22:29<Woet>also, pretty easy:
22:29<jdhf>Still have a question about Linode Managed? Ask us! We're here to help, 24/7.
22:30<jdhf>Are you Linode?
22:30-!-medicalwei is "Yao Wei" on #dot #debian #debconf18-taiwan
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22:30<jdhf>Or just some guy?
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22:30<Woet>no, I'm not a company.
22:32<jdhf>What do you use for posting screenshots to your own domain so quickly? I hired a designer once that did the same thing.
22:32<jdhf>She said it was some four letter initialism that I can't remember
22:32<Woet>file shuttle -> sftp
22:33<Woet>im sure theres Windows tools too
22:33<jdhf>Oh you're doing it the old-fashioned way
22:33<Woet>very old fashioned
22:33<jdhf>She had some utility.
22:33<Woet>file shuttle is not an utility?
22:34<sehh>some connectivity is back online
22:34<jdhf>It's a program
22:35<jdhf>Do you come here just to be snarky?
22:35<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
22:35<Woet>whats the difference?
22:35<millisa>Sometimes Woet is surly, too. Not just snarky.
22:36<Woet>i do my best
22:36<jdhf>Even the Linode page is sarcastic
22:36<millisa>But with Managed Woet, you can get free snark mitigations
22:36<FluffyFoxeh>in here, only people with the @ next to their name (or perhaps a coloured circle if you use HexChat) are Linode employees
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22:39<jdhf>Tell them to make the default web client for IRC kiwiIRC rather than webchat
22:39<jdhf>It's more user-friendly
22:39<jdhf>I actually prefer it to my desktop IRC client
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22:55<beingjs>does Linode Managed comes free or with extra charge??
22:55<Peng>Extra charge.
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22:55<beingjs>thanks, how much?
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22:56<Peng>It's near the bottom of
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22:57<beingjs>silly me, got it thanks again
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23:56-!-jcanto_ is now known as jcanto
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23:59-!-montigny34 is "OFTC WebIRC Client" on #linode
---Logclosed Mon Oct 02 00:00:03 2017