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#linode IRC Logs for 2017-10-09

---Logopened Mon Oct 09 00:00:31 2017
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00:18<poky>Hello. If my Linode is off. Will I be still charged?
00:19<rsdehart>poky: you're charged as long as it exists
00:19<rsdehart>on or off
00:19<poky>dcraig: Daniel Craig?
00:19<rsdehart>the one and only
00:20<nate>poky: you're not paying for a running linode, you're basically paying for a reservation of resources
00:21<poky>Thanks! nate scrane
00:21<@scrane>NP! If you have any other questions, let us know.
00:21<poky>Waiting for dcraig answer
00:21<rsdehart>this should go into a "questions that are often asked" (QTAOA) page
00:21<@scrane>It's Dave Craig, Daniel Craig's lesser known brother.
00:22<nate>I'm pretty sure james bond is not working for linode :P
00:22<millisa>That's just what James Bond would want you to think
00:22<poky>Jamed Bond ever had hacker/programmer skills?
00:22<@scrane>Man, I wouldn't WANT Bond working for Linode. The collateral damage costs alone would bankrupt the company.
00:23<Toba_>never mind the budget for all his gadgets
00:23<@scrane>Nah, he hires people to do that for him. He's much more into the fighting people on trains end of things
00:23<poky>Trains! LOL
00:23<Toba_>Hey, don't laugh. Trains are serious business
00:23<millisa>Linode has a ticket queue. James Bond has a Q. Coincidence?
00:24<poky>Dad Joke
00:26<Toba_>Tick it, Q. Wheels up at 0120 hours
00:29<rsdehart>Half life 3 confirmed
00:29<rsdehart>oops, skipped a step
00:29<rsdehart>0 + 1 + 2 + 0 = 3
00:32<poky>So, I just rebuilt a Linode. It has no internet access I guess. Nothing is getting installed.
00:33<millisa>you are on it via lish?
00:33<poky>0% [Connecting to (stuck here)
00:33<poky>No, puTTy
00:33<millisa>then it has internet access...
00:34<@scrane>If you're on via PUTTY, then it has internet access. What you could be encountering is it trying to access the mirrors via IPv6.
00:34<poky>But no apps are getting installed. Maybe it has limited access...
00:34<@scrane>Try forcing the update over IPv4 and see if that helps.
00:34<poky>scrane: How to?
00:34<@scrane>What flavor of Linux are you using? Ubuntu?
00:34<poky>Yes, 16
00:35<@scrane>echo 'Acquire::ForceIPv4 "true";' | sudo tee /etc/apt/apt.conf.d/99force-ipv4
00:35<@scrane>Run that, then try running apt get again
00:36<poky>Stuck here - 0% [Connecting to (]
00:36<poky>It did changed to ipv4 I can see that.
00:36<@scrane>What DC are you in?
00:36<dwfreed>linbot: dns6
00:37<@scrane>So many things I didn't know linbot could do!
00:37<poky>hello bot? ignore me?
00:37<dwfreed>Thank (blame) Peng
00:38<@scrane>Are you able to ping
00:38<poky>Sorry, Yes
00:38<poky>time=0.341 ms
00:38<@scrane>Okay, so that likely isn't the answer.
00:38<dwfreed>it works from here, maybe try again?
00:39<@scrane>Yeah, I'd say try running it again and letting it sit a moment.
00:39<@scrane>I would be interested to see if there is any error message if it times out.
00:40<dwfreed>(fun fact, you can reach a particular datacenter's mirrors NB by going to <datacenter>
00:41<poky>Might have to open a ticket
00:41<poky>Linode Support people arent here?
00:41<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
00:42<dwfreed>if it's still failing, you probably have other problems
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00:42<dwfreed>the output of the following commands would be helpful: ip addr show; ip route show; iptables-save
00:42<dwfreed>last one needs to be run as root or with sudo
00:42<linbot>Please paste longer snippets over at and not in the channel
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00:45<poky>dwfreed: got it?
00:45<dwfreed>yeah, looks normal
00:46<poky>Should be normal. Its fresh linode.
00:46<@scrane>Haha it's always work checking just in case.
00:46<poky>Maybe need to opena ticket?
00:47<Zimsky>dcraig == daniel craig
00:48<@scrane>Pardon the typos! At home after a long day! And yeah, poky, might be worth opening a ticket sharing the output of those commands as well and mentioning what we've done in here to prevent whomever gets the ticket from asking for the same info.
00:48<Zimsky>typos are never pardoned
00:48<Zimsky>bill posters is guilty.
00:48<dwfreed>both backends respond from here, so I've no idea what's up
00:50<Zimsky>it could be an error
00:51<@scrane>Eh. I'm gonna spin up a Linode in Singapore to see if I can't replicate the error
00:51<poky>Submitted ticket.
00:52<@scrane>Awesome. It may be a while, but one of our technicians will get to it.
00:54<poky>People with "@" works at Linode?
00:54<@scrane>poky: You were running into this issue running apt-get update, right?
00:54<@scrane>Haha yes
00:54<poky>Yes scrane
00:54<poky>Oh! nice
00:55<poky>apt-get update / install
00:55<@scrane>Hrm. I just launched a fresh Linode in Singapore and wasn't able to replicate the error
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00:56<poky>I am thinking it has to do something with my previous issue. My network WAS set at limitations. I remember they have lifted that.
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00:58<@scrane>Ahah... that may be related.
00:59<@scrane>I can't be certain, though, haha. I'm sure whomever grabbed the ticket will be able to take a look and see if that has anything to do with it.
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01:02<poky>Lets see
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01:03<@scrane>poky When you get the chance, can you PM me the ticket number?
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01:27<poky>Thanks Linode Team. Issue resolved.
01:28<dwfreed>scrane: something something search by login IP something something
01:30<@rsyracuse>poky: Glad to see were able to help you! If you find that you run into any additional issues let us know and we'd be happy to see what else we can do to assist you
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01:34<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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04:04<linbot>New news from forum: Customer Testimonials • Very happy with Linode <> || General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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04:33<duncej>hey all
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05:04<linbot>New news from forum: General Discussion • muscleblaze whey protein healthkart <>
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05:12<duncej>anyone using shadowsocks on linode and having issues right now?
05:14<@rsyracuse>duncej: i checked to see if we have any tickets open specifically for Shadowsocks but it doesn't look like I was able to find anything. What kind of issues were you seeing?
05:33<duncej>well all my 6 nodes seems stopped working about 2 hours ago. Can't even connect via ssh
05:37<@rsyracuse>duncej: That's definitely unusual. If you've opened up a support ticket with us you can PM me the ticket number and I'll go ahead and take a look at what might be going
05:37<duncej>already done that. ticket number:8921566
05:38<@rsyracuse>duncej: Thanks! I'll go ahead and take a look, we should have an update for you in a few minutes =)
05:40<duncej>thank you! I 've been trying to solve this myself for a while
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06:00<nate>duncej: did you try lish?
06:01<duncej>yes, lish works but xshell don't. I'm trying to get the mtr test done atm
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06:05<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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06:35<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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06:45<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
06:45<TonyL>node banana
06:55<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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07:15<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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07:42<zwt>anybody pro in nginx redirects?
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07:45<Peng_>Maybe. What's going on?
07:50<zwt>Peng_: I need to rewrite /forever-young?collection=spectrum&shell=1978 to /let-me-do-this-mysqlelf/spectrum/me-soft-black/ and I have like 200 from this
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07:55<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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07:59<zwt>any idea Peng_:?:)
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08:00<Peng_>Rewriting query strings isn't something i often do, to be honest. Maybe ever.
08:05<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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09:20<pithecus>is block storage out of beta yet?
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09:22<Zimsky>bit o' sodium hypobromite for ye
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10:05<linbot>New news from forum: Customer Testimonials • Just wanted to say "thanks" <>
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10:23<dwfreed>pithecus: no
10:23<dwfreed>indeed there was an issue recently that they likely have to figure out before they can take it out of beta
10:51<dand>are there plans for high-cpu instances or do current linodes already have dedicated hyper-thread?
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10:55<dwfreed>dand: if you need dedicated CPU time, you're much better off with a dedicated server than a VPS
10:57<dand>dwfreed: it isn't black and white. what I'm looking for is good and predictable cpu performance
10:57<dand>not saying that I'm not getting in with linode. just asking about high-cpu plans
10:57<dwfreed>my point still applies
10:57<dand>and dedicated hyper threads
10:57<dand>not it's not
10:58<dand>there are many advantages in linode
10:58<dwfreed>not really
11:00<dand>for me there are
11:01<dand>good network, ability to start and stop servers on demand. configurable sizes.
11:02<grawity>oddly, when I asked about the "8-core → 2-core" upgrade last year, I was told that it was an upgrade from 8 shared cores, to 2 dedicated ones
11:02<Eugene>Every day I'm Linodin'
11:03<dwfreed>grawity: I find that hard to believe (pretty sure somebody was just confused)
11:05<smallclone>yeah that's definitely wrong
11:05<grawity>then what was the point of that change?
11:06<dwfreed>reduces contention, and provides a better reflection of how much CPU you'll get when there is contention
11:06<grawity>(well, by "last year" I mean "sometime in 2010–2015", it was one of those free upgrades during the KVM era)
11:07<dwfreed>8 cores wasn't introduced until 2013
11:07<dwfreed>as part of Linode NextGen
11:07<grawity>maybe 2015ish then
11:07<grawity>I don't calendar very well
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11:17<@jhaas>@dand Your resources are delegated to you by the Linux scheduler, plus some other modifications.
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11:18<dand>jhaas: gcp says vCPU is a hyper-thread. digitalocean have high-cpu instances with dedicated hyper-threads
11:19<dand>I'm asking if linode has currently the same or is it planed
11:19<dand>it's ok not to answer but it's not a weird question :)
11:19<@jhaas>@grawity The "upgrade" part of upgrades are usually just RAM. We've had some in the past that included more recent hardware with better virtualization support. My understanding is dwfreed is pretty much correct.
11:19<@mcintosh>dand: we don't have dedicated high-CPU instances - we are interested in potentially providing more specialized plans one day, but nothing immediate is pending
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11:20<dand>"a virtual CPU is implemented as a single hardware hyper-thread on a 2.6 GHz Intel Xeon E5..."
11:20<dand>mcintosh: high-cpu can be two things: 1. dedicated hyper threads. 2. different ram/disk/cpu ratio
11:22<@mcintosh>well - we have plans that offer more vCPU cores than other plans, of course
11:22<@mcintosh>but we don't have any plans dedicated to specialized cpu usage
11:23<@mcintosh>which, to me, would be a plan where non-CPU resources scale minimally (or relatively less) while CPU power is high
11:29<dand>what do you mean by specialized cpu usage?
11:29<dand>ok. I see
11:40<grawity>"but do you have any plans to offer such plans"
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11:54<trippeh>grawity: heh I remember when Linode went 8 cores for all!!! the per-core performance tanked on most of my linodes.
11:57<trippeh>(as I expected it would, having run big virt environments before)
12:16<Zimsky>Yaakov is a con artist
12:16<Zimsky>but like, a con artist that uses a crayon
12:17<dwfreed>Yaakov would be the worst con artist
12:17<Zimsky>the worst!
12:17<dwfreed>source: I've met him
12:19<Zimsky>are you okay, dwfreed?
12:24<Yaakov>Hello, dwfreed!
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12:56<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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13:14<Mikk>Can i get help
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13:16<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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13:56<linbot>New news from forum: Performance and Tuning • Poor PHP benchmark script performance (what's yours?) <>
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14:31<@scrane>He-... He couldn't even wait 20 seconds.
14:33<@bmartin>too slow
14:33<@bmartin>more like sloport amirite?
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14:40<@mcintosh>!point bmartin
14:40<linbot>mcintosh: Point given to bmartin. (1)
14:45<ericoc>!point bmartin
14:45<linbot>ericoc: Point given to bmartin. (2)
14:45<ericoc>!point mcintosh
14:45<linbot>ericoc: Point given to mcintosh. (13)
14:46<@scrane>!unpoint jhaas
14:46<linbot>scrane: 1,000,000 points for jhaas!!!
14:47<dwfreed>!point mcintosh
14:47<linbot>dwfreed: Point given to mcintosh. (14)
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15:17<linbot>New news from forum: Performance and Tuning • Poor PHP benchmark script performance (what's yours?) <>
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15:30<arkamax>hi all! Is there a way to add disk space to a plan for an extra fee, without migrating to a higher grade Linode?
15:30<smallclone>arkamax: there's a block storage product in beta, but at the moment: no
15:31<arkamax>yeah, I think that one cannot be backed up, so that kind of breaks it for me. Thanks though!
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15:34<smallclone>him feel free to ask your question
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15:35<Chicao>Hi there
15:35<Chicao>can i've a support from Linode server here?
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15:36<linbot>Chicao: If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
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16:22<Acejam>Anyone in Newark with block storage volumes having issues again?
16:24<@mcintosh>Acejam: haven't been getting reports along those lines - what sort of issues are you seeing?
16:25<@bmartin>I'm not seeing anything weird with my Newark Linodes
16:31<Acejam>I'm seeing the same behavior (high disk latency / disk unresponsive) that I saw last week when a block storage update was made and took out all the Newark linodes using said beta feature
16:32<@bmartin>I'm going to look into this
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16:41<@bmartin>acejam we aren't seeing anything on our end are you still having issues?
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16:44<Andreb>hi all
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16:45<Acejam>Looks like a reboot solved it, but I'm pretty certain there was some type of timeout from block storage
16:45<Acejam>Thanks for checking
16:46<Andreb>is it possible to get a 12gb ram with 500+ssd option ?
16:47<Acejam>I'd like to +1 to the above request, possible to get an 8GB RAM with 250 GB SSD? :)
16:48<Andreb>looking to setup a zimbra NE server ... just looking for a nice size ssd size
16:48<rsdehart>the plans shown on are what's available
16:48<Andreb>with maximum 24gb ram.. 16gb of ram is good enouhg
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16:58<zifnab>there's a block storage beta going on in newark
16:58<zifnab>so you can kind of get random-sized ssd storage that way
16:58<zifnab>(there's a cap of something involved)
16:59<dwfreed>current volume cap is 1 TB
17:02<Eugene>!lick zifnab
17:02<linbot>Eugene: Point given to zifnab. (9)
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17:27<zifnab>speaking of TB
17:27<zifnab>what size drives should i buy for home
17:27<zifnab>i have a pile of 2tb ebay specials (last order was $30 for 5)
17:27<zifnab>and i'm sick of them dying
17:27<zifnab>i'm thinking 4tb because they're small enough a failed one isn't a dead array?
17:27<@mcintosh>2.5" is better for portability
17:27*zifnab slaps mcintosh around with a cucumber
17:28<Toba_>My linode is really portable, whatever size drives it has. I can use it anywhere and it appears to weigh 0 grams.
17:28<Toba_>Use whatever linode uses.
17:28*Toba_ shields himself from cucumbers.
17:29<zifnab>so the QA portion of me wants to know what a linode actually weighs
17:29<zifnab>and how much it costs to ship one
17:29<zifnab>does it fit in a $5 box
17:29<zifnab>does the engineer crash if given a potato instead of a linode
17:30<Toba_>If I'm driving at the time, yes.
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17:50<chaky_>I am trying to block all IPs except some in ufw firewall.. but is does not work
17:51<millisa>block from ssh?
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17:51<chaky_>To Action From -- ------ ---- Anywhere ALLOW a.b.c.d Anywhere ALLOW e.f.g.h
17:52<linbot>Please paste longer snippets over at and not in the channel
17:52<chaky_>I have only 2 IPs allowed but it does not work
17:52<chaky_>I already rebooted
17:54<linbot>Please don't redact or change things when you pastebin your configs or logs. It's a lot easier for us to debug if we're seeing the same thing you are.
17:54<dwfreed>for one
17:55<dwfreed>for two, ufw's default policy is allow
17:56<chaky_>Thanks! I already did "ufw default deny incoming"
17:56<chaky_>before adding other rules
17:59<chaky_>does iptables matter ?
17:59<chaky_>can I disable it totally ?
17:59<chaky_>should I ?
17:59<retro|blah>Absolutely not.
18:00<retro|blah>Especially considering that ufw is a frontend for iptables...
18:00<dwfreed>ufw is just a wrapper around iptables
18:01<millisa>when you said it does not work - do you mean it's not blocking other things, or that it's not allowing your access from those 4 IPs?
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18:02<millisa>(also - ufw status verbose - that should show the default rules. folks here would probably have an easier time reading the output of 'iptables-save' though)
18:02<chaky_>@mellisa I meant it's not blocking other things.
18:02<dwfreed>^ i'm pretty skilled at reading ufw's mess
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18:03<chaky_>All to do is to allow some IPs and block all others (any port)
18:04<chaky_>* All I need to do..
18:04<millisa>lets see the 'ufw status verbose' output in a pastebin?
18:04<chaky_> is all my ufw
18:05<chaky_>@mellisa here is all:
18:06<chaky_>my problem is incoming though
18:08<chaky_>Right now I am connected from an IP not listed in the allowed ones
18:09<millisa>what's the linode's IP?
18:13<chaky_>Those IPs are not linode's. I destroyed a server because I had other problesm. I am testing it locally before putting it up.
18:14<millisa>(and just in case; are you doing things with docker? from what I understand, it fiddles directly with iptables that you won't see with ufw)
18:15<chaky_>No docker.
18:16<millisa>(I just spun up a 17.04 ubuntu instance, set ufw to allow only from one ip, and default denied incoming, and it works like it should)
18:18<chaky_>here is my messy iptables:
18:18<chaky_>Only 1 ip ?
18:18<millisa>It only allowed connections from the 1 IP I opened, yes
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18:23<chaky_>I need to change my ip now to check it..
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18:25<chaky_>I reset the ufw.. but it did not work! It allows all incoming IPs
18:26<chaky_>@millisa maybe I should reset also iptables ?!
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18:26<millisa>dunno; don't know what you did to the system. I saw fail2ban there in that iptables output
18:26<chaky_>I reset and added the rules denying incoming
18:26<millisa>there appeared to be some extra ports down there near the bottom, too
18:29<chaky_>for example does this "-A ufw-user-input -p tcp -m tcp --dport 21 -j ACCEPT" mean it accepts connection from any ip to the port 21
18:29<chaky_>even with rules in ufw ?
18:32<millisa>that appears to be a rule that'd accept connections for port 21, yes?
18:32<millisa>I don't get how that didn't show in the ufw status output you gave though.
18:32<chaky_>yes but that does not matter.. I can remove it.. but do not know how
18:33<millisa>do you see it when you do a 'ufw status numbered'?
18:36<chaky_>How can I reset the iptables ?
18:51<chaky_>could not.
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18:57<linbot>New news from forum: General Discussion • Just wanted to say Hi! <>
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19:37<lhasel>hi is there any ddos protection available for linode?
19:37<lhasel>hm why?
19:37<kyhwana>because there isn't
19:37<kyhwana>(linode don't offer it)
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19:38<lhasel>may i ask if you are sure if your information is up to date?
19:39<@scrane>lhasel You can use a third party service like CloudFlare or Sucuri, but we don't offer any ourselves.
19:40<@scrane>If we detect an incoming DoS on an IP address, we null route that IP address and monitor until the attack has subsided. Once we're certain the attack has passed, we remove the null route
19:40<@scrane>Beyond that, we don't provide any DoS protection or mitigation services.
19:42<lhasel>i am using cloudflare but its not practicable to use it for all my systems, also i got threatened by a group of "hackers" thats why im concerned
19:42<@scrane>Did they ask you to pay 0.02 BTC or they would DoS you?
19:42<lhasel>no they just asked me to make my software open source or they would ddos me..
19:44<@scrane>Hrm. I'd say do a search on the text of that threat. It may be a common one that gets sent around.
19:44<kyhwana>That's a new one
19:44<lhasel>anyway they already achieved a successful attack, also due to a security problem - i dont know what the group is capable of.
19:45<dwfreed>I mean, on the servers that don't need public internet access, don't bring up their public IPs; apply cloudflare to the ones that do
19:46<@scrane>I also can't speak to the quality of them compared to CloudFlare, but Sucuri's DoS protection may also be cheaper than some of CloudFlare's plans.
19:47<lhasel>im using cloudflares free plan, so it doesnt matter - but only for my http server
19:47<@scrane>Hrm. If you only have one server that's really communicating to the public, dwfreed's suggestion may be best, then.
19:48<lhasel>there are still a lot of unprotected connections which are potential weaknesses, thats what i came for
19:49<lhasel>@scrane last time the attackers used lots of different IP addresses, can you detect this too?
19:50<kyhwana>lhasel: if even one domain isn't protected by cloudflare and they get your linodes real IP address, they'll be able to DDoS you. You need everything behind cloudflare in a way that doesn't leak your real IP
19:50<@scrane>lhasel Sorry, I might not have been clear. If we detect a DoS, we apply a null route for the IP address that is getting DoS'd, so that would stop all traffic from reaching the server until the attack has passed.
19:51<lhasel>ok got it
19:51<lhasel>makes sense, servers will be down anyway if this happens. so i probably wont mind..
19:52<lhasel>thank you for the information, i will try to find a solution to hide my ips
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20:01<@scrane>No problem!
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20:27<ardipithecus>is block storage out of beta yet?
20:29<@sjacobs>ardipithecus: still in beta. Newark is available. Fremont is in progress.
20:31<ardipithecus>thanks. last week, I was only able to add 4GB max.
20:43<ardipithecus>how does block storeage work on the server end that it needs to be in beta?
20:49<dwfreed>to your Linode it's just a block device
20:49<dwfreed>just like your local disk images
20:49<dwfreed>it's still in beta because 1) there's still bugs that need to be worked out, and 2) it's not deployed everywhere yet
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21:50<zifnab>and (hours late) 3: it might eat your cat.
21:51<@scrane>There is some context I am definitely missing.
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22:18<dwfreed>scrane: why block storage is still in beta
22:19<@scrane>Oh yeah. There's no might there, then. I've actually seen block storage eat a cat.
22:20*tacocat makes an unoriginal joke about /bin/cat and /dev/null
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22:42<Peng_>nate: speaking of .us:
22:50<ardipithecus>cant wait to add variable storage
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22:51<Zimsky>variable storage?
22:54<millisa>object storage maybe?
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23:34<dwfreed>Peng_: did you see ?
23:34<dwfreed>note the email address
23:35<Peng_>Wait, what does the email address mean?
23:36<Zimsky>internal internal revenue service
23:37<dwfreed>Peng_: I mean the email address on the registration
23:38<Peng_>I don't get it.
23:39<Peng_>Excite still exists?
23:39<dwfreed>yeah, that's the joke
23:39<dwfreed>and apparently yes, it does
23:39<Peng_>Sorry for not getting the joke :<
23:40<dwfreed>excite was like one of the first major third-party (as in, not your ISP) email providers
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---Logclosed Tue Oct 10 00:00:33 2017