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#linode IRC Logs for 2017-10-10

---Logopened Tue Oct 10 00:00:33 2017
00:04<zifnab>its like yahoooooooooooOOOoooOO except older!
00:08<dwfreed>company was founded slightly before yahoo, yeah
00:19<dcraig>when I was a kid I went on a personal campaign to convince friends/family to make excite their homepage
00:19<Peng_>when I was a kid... I don't think anyone used Excite anymore
00:22<dcraig>holy cow, 1998...
00:22<dcraig>or 1999, rather :D
00:23<dcraig>yeah I dunno why that's there
00:28<dcraig>don't let it distract you from my great table-based layouts
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00:30<dwfreed>that's a wayback-machine-ism
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00:31<dwfreed>I think
00:31<rsdehart>disclaimer: dwfreed is also a wayback-machine-ism
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00:32<dwfreed>"This entire site was coded with Microsoft Notepad." dcraig the hardcore
00:32<zifnab>i'm glad yahooOOooOoo is almost dead
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00:33<dwfreed>I mean, that last data breach was pretty much the nail in the coffin
00:33<zifnab>most people don't know still
00:33<dwfreed>"Oh, *everybody* was hacked"
00:42<Nightmare>Good evening find folks of #linode
00:42<Nightmare>I would like to share some advice with you guys
00:43<Nightmare>So tonight I learned a very important lesson: do not sysadmin while drunk
00:44<Nightmare>Or else you might rm -rf the wrong directory whilst making a (false) assumption that there was a backup of said directory
00:44<Nightmare>hashtag major regrets
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00:45<poky>Hello !! Who remembers me from yesterday? Facing same problem.
00:46<poky>Lol. Something about increasing children....
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00:46<Nightmare>Which problem? I would be delighted to help you]
00:47<poky>My linode is running down. All websites were down. Yesterday if was happening every 10 mins.
00:47<poky>After digging into error logs I found I had to increase process children.
00:48<poky>Now I forgot where is PHP7-fpm log file are located.
00:48<poky>This happened again, but once in a day and I had to manually reboot Linode to get everything up
00:49<Nightmare>Alright so I am officially too drunk to answer your question, but if you hang around, someone who is sober should show up to help you out
00:50<poky>Just tell me where is PHP log files are located
00:50<poky>What an idiot I am. Got it
00:53<Zimsky>also, `grep -Ri "php" --include \*.log /`
00:55<poky>Where to paste log files? Any website?
00:55<linbot>Please paste longer snippets over at and not in the channel
00:56<Nightmare>I hate y'all. I was totally typing that up and I swear I always get sniped when typing a legit answer, hah
00:57<poky>Editing /etc/php/7.0/fpm/pool.d/www.conf
00:57<Zimsky> is also good
00:58<rsdehart>I'm just proud I remembered the damn trigger
00:58<ardipithecus>I always admin while drunk and stonned
00:58<poky>Stoned? What you take?
00:58<rsdehart>hopefully it's all your own servers
00:59<ardipithecus> while under the blond leader
00:59<ardipithecus>I'm actually the reason yahoo got hacked of the billions of users
01:00<ardipithecus>what do you all think will hapen to the new micro-hoo?
01:00<Zimsky>Nightmare: you could dump the data from the block device to recover the data
01:01<Nightmare>I could, but given I've done a lot of copying folders and such to see if they had the backup, how likely is it I'd recover the data?
01:01<Zimsky>but then you have to sift through raw data
01:01<Nightmare>I'm p sure I'm in some deep shit with my friends
01:02<Zimsky>there might be remnants if the data is that important
01:02<Zimsky>remnants you could recover*
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01:02<Nightmare>It's a map for a video game
01:03<Nightmare>We should probably restart anyway since some newbies have joined
01:03<ardipithecus>oh, now that's mission critical
01:03<Nightmare>but I kinda want to follow your advice
01:03<Zimsky>you should contact the datacenter, get the drive, and take it to a recovery place
01:04<ardipithecus>if the data is on linode, its probably been overwritten many times over by now
01:04<Nightmare>Not that important :P
01:04<Nightmare>also that ^^
01:04<Zimsky>but really, if you've done enough file ops, you're probably screwed
01:04<ardipithecus>even if not, I highly doubt linode support will take down their servers just to recover your files.
01:04<Nightmare>My fault for making assumptions and not making backups, haha
01:05<Zimsky>ardipithecus: that's the joke
01:05<Zimsky>you should probably make off-site backups
01:05<Zimsky>encrypted, obviously
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01:06<Kahfi>hi guys
01:06<ardipithecus>In that case, you should demand a 6 hour downtime from linode support
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01:06<Kahfi>is linode a vps?
01:06<Zimsky>whatever gave you that idea
01:06<ardipithecus>you can install your own linux
01:06<ardipithecus>from CD too
01:07<Kahfi>Ok thanks a lot @ardipithecus
01:07<ardipithecus>I dont work here
01:07<Zimsky>you could even install windows if you've got a prion disease
01:07<ardipithecus>I'm another user
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01:09<Zimsky>keep it up and dcraig will get his fish out
01:10<ardipithecus>I prefer the wet noodle
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01:39<linbot>New news from forum: General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <>
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01:57<valdo>i want to ask, what node does linode use for the vms?
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02:26*dcraig tickles zimsky around a bit with a large giant wels
02:27<dcraig>sorry 4 hour delay
02:27<dcraig>valdo, they use LI nodes for the vms
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02:28<dcraig>dwfreed, not just any notepad, Microsoft Notepad.
02:28<dcraig>accept no substitutes
02:59<linbot>New news from forum: General Discussion • best fat burner in india <>
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03:14<qq>hi all, i have a possibly dumb question
03:15<qq>i'd like to play around with machine learning stuff, and was wondering if my linode was the right thing to do it on
03:15<qq>i'm... not super technical, so apologies if i'm using the wrong words for stuff
03:21<@rsyracuse>qq: A lot of machine learning development is done in a Linux environment, so it definitely sounds like our platform could be a good fit for you
03:39<zifnab>It's just a server
03:44<qq>oh sweet! thank you. so, i don't need to worry about erm...
03:44<qq>what's the word
03:44<qq>using up a lot of processor power
03:44<qq>resource intensiveness?
03:46<@rsyracuse>qq: we have a number of different plans available to you that have anything between a relatively high number of resources to a minimal amount
03:47<@rsyracuse>you should be able to see them all in our pricing guide:
03:48<qq>thanks @rsyracuse :) may i pm you? i have a couple of questions about the plan i'm currently on
03:48<@rsyracuse>qq: no problem, I'd be happy to see what I can do to help
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04:47<Narasimha>Hi Team,
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04:48<Narasimha>CareerMonk-Logillu, I am trying to add two websties to my linode: CareerMonk-Logillu
04:48<Narasimha>it is taking only
04:48<Narasimha>can someone help?
04:50<@sjacobs>Narasimha: what issues are you having?
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05:00<Narasimha>@sjacobs, I see is not not accessible
05:00<Narasimha>I want and to use the same IP
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05:05<@sjacobs>dns looks good, and i can see both sites on my end.
05:05<@sjacobs>if you recently made dns changes, they may take a bit to propogate.
05:11<Narasimha>thank you
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08:09<fission6>i am not able to ssh or hit http server on my linode when i woke up this morning, i can LISH fine, any ideas?
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08:11<ponas>fission6: can you make outgoing connecting from it? ping
08:12<fission6>no that command hangs
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08:13<ponas>you might need to add your IPs to the interface
08:13<ponas>this should help:
08:14<ponas>'ifconfig' and 'ip addr' are useful commands
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08:14<ponas>if they're present there might be something up with your firewall
08:14<fission6>looks like my other linode in newark can't be access either
08:14<fission6>i dont have a firewall
08:14<fission6>was able to access everything last night
08:15<ponas>do your IPs appear when you do ifconfig/ip addr?
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08:17<fission6>what am i looking for
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08:18<ponas>you're looking for the IPs assigned to your linode
08:18<fission6>no i don't see them in ipconfig
08:18<fission6>i see a few others but not the public ones
08:18<fission6>what does that mean ponas
08:18<ponas>it means you need to add them somehow
08:18<ponas>not sure why they have vanished
08:19<fission6>yea me either
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08:19<ponas>on ubuntu/debian there's some configuration related to this in /etc/network/interfaces
08:19<fission6>can anyone here bump my support ticket?
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08:19<poky>Hey! Need help troubleshooting
08:19<ponas>the guide I linked you should be helpful
08:19<linbot>Please paste longer snippets over at and not in the channel
08:20<fission6>ill be right back ponas
08:20<fission6>need to quickly run
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08:20<poky> - look at this error
08:21<poky>WordPress on LEMP
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08:22<ponas>poky: have you tried to google "PHP Warning: Error while sending QUERY packet"?
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08:23<poky>Yeah. suggested to increase max_allowed_packet. It was 16MB now 500MB.
08:23<poky>in mysqld.cnf
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08:25<ponas>oh hmm, I'd probably change that back, 16MB seems like a reasonable default
08:25<ponas>googling the other error message suggests your database settings are incorrect, is mysql running?
08:26<poky>Yes it is
08:26<ponas>what is DB_HOST set to?
08:26<ponas>in wordpress
08:27<ponas>try changing it to
08:29<poky>I changed max_allowed_packet from 500MB to 524288000
08:29<poky>restarted mysql. Reloaded webpage, no error yet
08:29<poky>I will clear cache and check
08:29<poky>Cleared all cache, still no error.
08:30<poky>So I cant mention in MB?
08:30<poky>oh wait! There is errors now LOL
08:31<poky>full error
08:32<ponas>"mysqli_real_connect(): (HY000/2002): No such file or directory" suggest something is trying to connect to mysql via a socket
08:32<poky>changed db_host to 127
08:33<poky>What does that mena?
08:34<ponas>a socket is a file-like, local connection, i.e. not TCP/IP based
08:35<poky>ran ps -A|grep mysql
08:35<ponas>maybe 'w3 total cache' is messing with you
08:35<poky>mysqld running
08:35<poky>Asshole w3tc
08:37<poky>Disabled database cache from w3tc. restarted nginx, flushed cache
08:39<poky>You want new error now? As soon as I flush cache I get errors.
08:39<ponas>poky: change DB_HOST back to localhost
08:41<ponas>was just a suggestion since some magic might be interpreting 'localhost' as 'use the local unix socket'
08:42<poky>local unix socket? Dont know whats that
08:42<poky>Thanks @ponas
08:43<poky>If you are bored, help me further.
08:43<ponas>does it work? :o
08:43<poky>I changed to localhost. thats it.
08:43<poky>I think this error is only when I clear cache thru w3tc
08:43<poky>I guess
08:43<ponas>at least your website answers now
08:44<ponas>you should give w3tc a beating, might make it behave
08:44<poky>Thanks. You were right. It is w3tc. Will dig more into it.
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09:06<fission6>so does anyone have any other thoughts why my linode IPs would jsut vanish and i can't ssh? also does anyone have the ability to BUMP my support ticket on the linode side
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09:10<dzho>fission6: what OS and version of it do you have installed?
09:11<dzho>very rarely--and by that I mean maybe only *once* ever--I think I've seen a connectivity drop that required me to recycle my linode's network connection from within the linode OS itself.
09:12<dzho>like, it didn't pick up a DHCP renewal or a changed route or something like that, I couldn't tell at the time and didn't exhaustively debug because I still treat that instance more like a pet rather than as a head of livestock.
09:13<dzho>so I was more "get this working" than "figure out what happened". And also since I only control a small piece of the puzzle.
09:14<fission6>dzho a very old ubunto 10.04 which i just upraded to KVM yesterday and all looked well, then today IP issues
09:14<fission6>not sure why linode is taking forever to respond
09:14<dzho>either a /etc/init.d/networking restart or systemctl restart NetworkManager is the kind of thing that worked
09:14<dzho>for 10.04 it would be the former
09:15<dzho>or maybe ifdown eth0; ifup eth0
09:15<dzho>(I've notice ifup/ifdown seems to be really brittle/not well supported in later versions)
09:15<dzho>fission6: were I linode I'd have a hard time moving past "aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa what are you doing that OS is long past its support date"
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09:16<dzho>like, it *shouldn't* have a public IP connection
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09:16<fission6>dzho sorry i dont follow what do you mean
09:16<dzho>which part?
09:16<dzho>that it's end-of-life?
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09:17<fission6>what are you recommending to me
09:17<dzho>chiefly, I'm recommending you rebuild your linode on a supported version of Ubuntu
09:17<Peng_>Though it would be bizarre for 10.04 to suddenly be incompatible with the DHCP server or whatever
09:17<dzho>after that, for the near term, I'm recommending you try to recycle the network connection in one of a couple of different ways, by issuing command line commands.
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09:18<dzho>Peng_: it would. but it's also easy to imagine that there isn't a lot of ongoing tooling or expertise in a version that's EOL
09:19<Peng_>Anyone have a Warty Warthog image to see how backwards compatible the network is? :P
09:19<fission6>would moving to KVM correlate to any of this? I just moved last night and had this issue this morning where all the sudden i could not access by SSH/HTTP
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09:19<dzho>fission6: who knows?
09:19<fission6>"chiefly, I'm recommending you rebuild your linode on a supported version of Ubuntu" what do you mean by rebuild here?
09:20<dzho>fission6: I mean, start over.
09:20<dzho>if you have had a system that has gone unsupported for any length of time, that's cheaper than trying to confirm that your system hasn't been owned by an exploit of an unpatched bug
09:20<Peng_>fission6: I'd be surprised if KVM did anything weird to networking, but who knows.
09:20<Peng_>fission6: Probably there was some sort of configuration issue that got exposed when you rebooted.
09:21<dzho>what sort of uptime are you working from?
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09:21<dzho>eg, how long since a reboot prior?
09:21<fission6>Peng_ it ran fine for a few hours, also did a cloen early last week which was running fine until the same time this morning
09:21<dzho>(maybe that's not easy to find, now)
09:21<Peng_>Oh, that's curious.
09:21<dzho>yeah it is.
09:21<dzho>that said, it doesn't change the recommendations
09:22<dzho>like, intellectually, it's interesting.
09:22<dzho>business-wise, doesn't change anything.
09:22<Peng_>something something DHCP lease?
09:23<dzho>right. I'd shut down the network from lish and see if I could get a lease, using dhclient or whatever was current on Warty, with debugging/verbosity turned up to 11
09:23<fission6>OK i just rebooted the clone thinking it would be fine but still can't access it
09:23<dzho>LISH is what you need until this is cleared up or you give up and start over.
09:24<dzho>if it survives a reboot, restarting the network stack isn't going to be that useful except maybe for generating log entries.
09:24<dzho>by "it survives a reboot" I mean, if the problem survives a reboot, which includes a restart of the network stack
09:24<fission6>i find all this odd, just worked fine last night both linodes down today, cant ssh or hit. http
09:24<dzho>yes, we get that it used to work.
09:24<fission6>what should i try now dzho
09:24<dzho>repeating that does not help, now.
09:25<dzho>you should look in your logs for evidence that DHCP tried and failed to get a lease
09:25<dzho>you should increase the verbosity of error reporting to try to find something interesting
09:26<fission6>dzho can you guide me through some of those steps, that all sounds really helpful and a learnign experience for me dzho but not sure where to start
09:26<dzho>if you wanted to help linode out with this you could pass along relevant error logs to linode support
09:26<fission6>(also if someone could bump my linode support ticket that would be great)
09:26<fission6>dzho that sounds good, where do i start
09:26<dzho>!to fission6 ops
09:26<linbot>fission6: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
09:27<dzho>just so you understand, those of us without an "@" can do nothing with your ticket: we don't work for linode
09:27<fission6>oh i meant with your recommendation around the lease thing
09:27<fission6>dzho thats for pointing that out, i was hopig you could guide me on the logging you mentioned
09:27<dzho>fission6: please understand what I'm saying about how old this is: I don't have a reference system to work from, and I'm not going to install one to help you here.
09:27<dzho>I am working from fading memory.
09:28<dzho>so, one thing I'd do is issue the command: which dhclient
09:28<fission6>thats fine, i can explore and google on the side
09:28<dzho>that just returns a path to the command if it's installed
09:28<fission6>let me get lish going, one sec!
09:28<dzho>I think it is something you probably have but don't know
09:28<dzho>oooh, I wonder if this is a device naming problem
09:29<dzho>like somehow a new hardware address got added
09:29<fission6>dzho /sbin/dhclient
09:29<dzho>how many "ethN" devices show up in 'ifconfig' and what values of N?
09:29<dzho>eg eth0, eth1, eth2, ... ?
09:30<fission6>two eth0, lo
09:30<dzho>so, just one of the form "eth0"
09:30<dzho>("lo" is loopback device, which is good to see, but less relevant to your outside connection)
09:31<fission6>dzho wait this is new, i rebooted the clone - i can now ssh into it but can't hit http
09:31<dzho>and is there or is there not an IPv6 dotted-quad address associated with eth0? (It should be the value of the "inet:" parameter)
09:31<fission6>the eth0 matches my linode IP
09:32<dzho>so, you haven't rebooted the main system?
09:32<Peng_>dzho: inet6 probably?
09:32<dzho>why not both?
09:32<dzho>(honestly one would see an IPv6 address, even if only link-local, and I'm not sure I can navigate that well anyway)
09:33<dzho>oh, and I guess the output there is "inet addr:"
09:34<dzho>(and I don't know when "ip" became a thing in case anyone is wondering why I'm using ifconfig here)
09:34<fission6>OK - the cloned one i rebooted is working, wasn't loading in a chrome window but loads in firefox (prob some dumb caching thing) and I can ssh
09:35<fission6>ipconfig, eth0 shows the right IP
09:35<dzho>so maybe /etc/init.d/networking restart might be enough on the non-clone so as not to require a reboot
09:35<dzho>but if not a restart might be the simplest thing to do if you haven't already
09:36<fission6>i agree that likely wold work BUT i would like to know how this happened, it feels like something that would most certainly happen again, should i wait for lindoe support to review the "main" one
09:36<dzho>suit yourself.
09:36<fission6>dzho do you have theories on how this could even happen? it seems like it could happen again
09:36<fission6>looks like ipconfig just isn't showing the Ips for the linodes
09:36<fission6>and it happened at 715ish this morning ET
09:37<dzho>not ipconfig, which is a windows command
09:37<ponas>fission6: what does /etc/network/interfaces say about eth0? dhcp or static?
09:37<ponas>if it's dhcp you could change it to a static configuration
09:38<dzho>ifconfig is deprecated, by the way, and current practice would be to issue 'ip a'
09:38<ponas>the ifconfig output is somewhat nicer tho
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09:39<fission6># The primary network interface auto eth0 iface eth0 inet dhcp
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09:40<fission6>yea the eth0 for the main linode has the wrong IP
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09:41<fission6>i guess thats the big questioin, how or why would it have the wrong one all the sudden and not match to the IP assigned in my Linode View
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09:46<fission6>any ideas here?
09:50<dzho>solar flares? russian interference in elections? the entirety of our electronic lives is built on a house of cards, of which the fine efforts of linode are only one thin layer?
09:50<dzho>maybe they flubbed config on their DHCP server at some point, I don't know?
09:51<dzho>if so, and you document what the two IP addresses are, that's probably the best you can do.
09:51<dzho>at which point, you want to see if a restart of the network stack changes it: eg, is the misconfiguration something that just happened to hit your machine when it renewed, and is now fixed? Or does it persist and still need fixed?
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10:05<fission6>ok i sent them a dump of ifconfig in the ticket, which they still haven't responded too
10:06<fission6>would it be possible just my machines woud be hit by a "flub" wouldnt other people have issues?
10:06<fission6>maybe they are slow to respond to my ticket because they have a BUNCH of others!?
10:07<fission6> is loading supper slow too
10:07<smallclone>they probably do have a bunch of others
10:08<fission6>would be great to validate this, not to mention the business owner wont be so hard on me if its out of my control
10:09<smallclone>honestly, the first thing you should try is just enabling network helper and rebooting it with a static config, if they haven't already told you that
10:14<@bmartin>fission6 what is your ticket number
10:14<@bmartin>Also we will have a page up regarding the issues with manager in a moment. I apologize for any inconvenience
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10:19<linbot>New news from status: Connectivity Issues -, Linode Manager and Linode API <>
10:28<fission6>OK so the manager thing is not related to my ifconfig issue
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10:29<smallclone>probably not...what DC are you in?
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10:30<fission6>newark smallclone
10:30<fission6>by the way thank you to dzho and ponas and Peng_ for their help thus far, esp dzho greatly appreciated!
10:31<fission6>(my hope/thought is that manager is overloaded with people complaining about my network issue)
10:31<fission6>obviously could be unrelated
10:32<smallclone>the manager is based out of Dallas, if it's experiencing issues it shouldn't have anything to do with dhcp weirdness in Newark
10:33<fission6>nah i meant people complaining and overloading manager, again its a consipracy theory at this point
10:33<ponas>fission6: using a static configuration, e.g. using the network helper should help you:
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10:33<@jmetz>fission6: the ifconfig issue is definitely separate. do you have a ticket number we can look into?
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10:34<smallclone>yeah ^ +1 on the static config thing
10:36<fission6>why is it dynamic by default if everyone is recommending network helper and static?
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10:37<fission6>@jmetz will let you know when manage is up, also working with bmartin in a PM who has been real nice!
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10:37<@bmartin>awww thanks!
10:38<fission6>i still don't get what would have made two linodes choke at 715am and somehow get the wrong IPs for eth0, like what would have happened to cause that
10:40<Peng_>fission6: Linode used DHCP for like 12 years before creating the static Network Helper. A manual static configuration is only especially beneficial if you need something DHCP won't provide, or if you don't want to rely on it.
10:40<@jmetz>@fission6 ok that sounds good!
10:41<fission6>Peng_ and what would have happened this morning to cause my two linodes (old as hell ubuntu 10.04, migrated from Xen to KVM recently) to snag the wrong IPs
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10:41<Peng_>I don't know.
10:41<doomed>hi, i reached my linode account limit
10:41<ponas>a computer problem
10:42<ponas>syslog would probably tell actually
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10:43<smallclone>doomed: open a ticket, this is a community channel and account details aren't discussed here
10:43<doomed>anyone else having problems with the linode site?
10:43<@bmartin>Yes we are working on it right now
10:43<doomed>thank you
10:44<@bmartin>thank you for your patience
10:45<fission6>ponas what should i look for in syslog any clues?
10:46<doomed>really ironic that the first time you write a ticket the site is down : P
10:46<doomed>not complaining, not expecting 100% uptime from you guys
10:47<ponas>fission6: i would grep for 'dhcp'
10:47<fission6>I will try that, thank you ponas
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11:02<doomed>i need my ticket about the linode limit to be processed in about 20h, is there any disadvantage in sending it in some hours? - dont know if you have a 24h service
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11:03<doomed>(currently i cant send it because your site is down)
11:03<@bmartin>We do have 24 hour service
11:03<doomed>ok great to hear
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11:07<reetesh>I have facing following problem in linode hosting
11:07<reetesh>There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: 794530621037
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11:09<reetesh>Hi Adam
11:09<adam_>reetesh: o/
11:10<reetesh>I have facing following problem in linode hosting
11:10<reetesh>There has been an error processing your request Exception printing is disabled by default for security reasons. Error log record number: 794530621037
11:11<adam_>Anybody know if there's a way for me to close/cancel my user without affecting my previous clients account?
11:11<smallclone>reetesh: that appears to be a magento error, not a Linode error
11:15<smallclone>adam_: not sure i understand..are they a sub-user of your account?
11:15<reetesh>Please advise me how to resolve it
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11:18<reetesh>see error
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11:18<smallclone>yeah that's the same error
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11:21<reetesh>but according me this one linode problem instead of mogento
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11:21<smallclone>yeah but it's not
11:21<smallclone>you are wrong
11:23<linbot>New news from forum: General Discussion • Building a Linode with private stackscript on API <>
11:24<smallclone>the consensus seems to be that you need to start by renaming local.xml.sample to local.xml, just to get some meaningful error messages
11:25<reetesh>anyone have solution plz share
11:29<fission6>ponas dhcp not showing up in a grep of /var/log/syslog
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11:32<adam_>smallclone: I'm a subuser of theirs
11:32<fission6>ponas this is all i see in syslog which looks "odd"
11:33<smallclone>adam_: iirc sub users can't delete'll need to ask one of the administrative users on the account to remove you
11:33<adam_>smallclone: Yeah - I tried removing my self which looked like it worked but no joy. I'll ask an admin. Any idea what happens after they remove me? Does my user exist in purgatory or?
11:33<smallclone>adam_: nope, it doesn't exist at all.
11:33<adam_>smallclone: Good to know. I'll go that route.
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11:35<fission6>dzho does anything from syslog standout to you?
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11:42<ponas>I thought dhclient would log there. Apparently not.
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11:49<fission6>ponas you do see though that around 715 things start getting weird with ntp and hitting IPs
11:50<ponas>i do see that
11:50<dzho>ntp is one of the very prominent things to have had big problems in recent years that might not have gotten patched in software so old. I mean, the longer-supported parts of Ubuntu 10.04 would have been supported up through April of this year, but, hmmm.
11:52<dzho>I had to be afk for a while, missed whether or not we're running dhclient, and if so, with '-v' switch to make it verbose
11:53<linbot>New news from forum: General Discussion • Building a Linode with private stackscript on API <> || General Discussion • Setup Apache server to get Original Client IP from Node Balanacer <> || Performance and Tuning • Poor PHP benchmark script performance (what's yours?) <
11:53<linbot>New news from blog: Fall 2017 Events <> || 2017 Summer Events <> || Linode Network Backbone <> || Linode turns 14! <> || High-Memory Instances and $5 Linodes <
11:54<fission6>dzho i am trying to work with ponas to figure out "why dhcp would have crapped out around 715 and why ifconfig is showing the wrong IPs", note that restarting the linode seems to work but trying toudnerstand what exactly made things break for me at 715
11:55<ponas>I think you'll never know
11:55<ponas>if whatever software keeping your DHCP lease going didn't log
11:55<fission6>im just concerned because it was only yesterday i upgraded my crappy out xen ubuntu to 10.04 to KVM and affraid this issue could crop up again randomly
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11:56<ponas>I've suggested a reasonable workaround a few times already
11:56<dzho>yeah, I'm not sure you'll know, and I'm not sure it's worth anyone's time to debug a system that should be replaced.
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11:59<fission6>workaround being static / enabled Auto-configure Networking
12:03<fission6>ill see what linode can provide from my support ticket now that management console is working again, thanks ponas and dzho
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12:24<khzidan>anyone there>
12:24<dzho>!to khzidan ask
12:24<linbot>khzidan: If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
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12:24<khzidan>pls activate my account
12:24<dzho>!to khzidan ops
12:24<linbot>khzidan: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
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12:25<dzho>(that is to say, most of us do not work for linode)
12:25<mark255>anybody here from support?
12:25<dzho>!to mark255 ops
12:25<linbot>mark255: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
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12:29<fission6>has anyone used linode professional services? i am curious if that would be a vaiable option to have them rebuild my application on a new linode/distro
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12:29<fission6>ponas dzho ^ not sure if you can weigh in here but maybe the linode services offering could do this for me?
12:30<smallclone>fission6: i'm pretty sure that's the kind of thing they would do. you'd need to start by filling our a request form detailing the project, then they'd be bale to give you a quote for it
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12:44<Jose>Hi, I am having issues with the email, it seems that sometimes it works fine other times I get my ip blocked and I cant use it from any computer on that internet connection, but if I use other I can
12:45<smallclone>Jose: not sure I understand..are you running a mail server on your Linode, and it's getting blocked? or are you unable to ssh to it from certain internet connections?
12:49<Jose>running a mail server on your Linode, but sometimes I get blocked from my internet connection, I get the can´t connect error, but if I log into a different internet network, my email works
12:50<Jose>its like my internet connection is getting blocked
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12:52<poky>@ponas hey
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12:53<linbot>Please paste longer snippets over at and not in the channel
12:54<poky>Can someone help me with this thing? -
13:00<Jose>help plz
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13:26<Eugene>Every day I'm Linodin'
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13:28<Dany>Can I add additional storage to nodes.
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13:54<fission6>damn it, one issue after another now i am getting "Linode failed to boot for unknown reason. "
13:56<smallclone>that sounds like something support: ^ will need to help you with
13:56<@bmartin>We are working with fission6 on it now
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14:59<fission6>thanks for various peoples support today in here, hoping my linode will be a bit more stable moving forward!
15:00<react>fission6: what was the cause
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15:02<fission6>2 issues resolving tickets which let to my IP being swapped mistakenly
15:02-!-mode/#linode [+l 343] by ChanServ
15:02<react>the IP of your VM changed?
15:02*react cringe
15:03<smallclone>so...they did that without you asking? how was the IP swap related to tickets?
15:04<@bmartin>Hey there guys
15:04<@bmartin>it was a mistake sadly
15:04<@bmartin>Linode Support is human it turns out. Sorry again for the inconvenience fission6 and I really appreciate your patience
15:05<react>bmartin is a hero
15:06<@bmartin>awww thanks
15:06<react>all you need is honesty, empathy, respect, and open-mindedness
15:06<millisa>"Linode 'Employee': And these humans make mistakes on occasion?" "Real Human: Yep". "Linode 'Employee': Then I shall make a mistake"
15:06<fission6>bmartin has been great and linode has been helpful
15:07<react>hey fission6 print this out and put it on your fridge
15:07<fission6>i am going to consider linode professional services to see if they can tune a few things
15:07<@bmartin>They are excellent!
15:08<react>you see the end of life chart, Ubuntu 10.04.4 server edition stopped being supported April 30, 2015
15:08<Peng_>react: If only it was Ubuntu 12.04.
15:09<react>fission6: also, sign up here if you're OG and prefer email:
15:10<react>it's a very quiet mailing list, but you'll be notified when your dinosaur OS is put to death.
15:10<fission6>thanks react, has anyonehere used linode professional services
15:13<react>honestly, I'm not even sure what it offers, never researched it
15:14<react>if I had to guess it's probably a devops for hire type model in linode's environment
15:17<fission6>sounds about right
15:17<@bmartin>fission6 someone from pro services is going to throw you a DM to say hellop
15:18<react>one of the great things about PSO orgs, especially if they are modeling your infra as code, is they can copy templates (or whatever they call them) from other customers and use them on you, it's great for scaling support operations
15:19<react>as an example, chances are if you need "wordpress + mysql" someone, somewhere in the Linode org, has likely written that, they can fetch from their repo, and deploy in your environment; ez pz
15:19<fission6>sounds good
15:25<ponas>oh, so you found the reason :)
15:32<dwfreed>!point millisa
15:32<linbot>dwfreed: Point given to millisa. (36)
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15:36<dzho>19:04 <@bmartin> it was a mistake sadly <-- sooooooo much better to know than that it was some mystery glitch that might reappear under unknown conditions
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15:44<linbot>New news from forum: General Discussion • I am the new girl <>
15:45<dzho>nice little forum spam there
15:45<leo_>hello: how is it going with the block storage beta ?? any eta for final release ?? any problems known so far ?
15:45<dwfreed>they accidentally crashed every Linode using it the other day
15:45<@bmartin>We will eradicate the Spam
15:45<@bmartin>YEah we did have an issue. There isn't a current ETA on final release
15:46<dwfreed>when there's an ETA for its release that Linode is willing to share publicly, they will
15:46<@scrane>We are also working on opening the beta up to Fremont customers soon.
15:46<@bmartin> is the best place to find it
15:49<react>bmartin / scrane : you all working on an object store?
15:49<react>(preferably s3 compatible)
15:53<dwfreed>why do people want to be compatible with what amounts to one of the worst API's I've ever seen?
15:54<react>because people value interoperability and it's a standard at this point (like it or not)
15:54<hawk>Because there are Things™ that are compatible with said API, presumably
15:54<react>hawk gets it
15:54<react>!point hawk
15:54<linbot>react: Point given to hawk. (1)
15:56<leo_>dwfreed: was it a long downtime ??
15:56<leo_>dwfreed: the blockstorage crashed ?
15:57<millisa>not long. from what I understand there was an update that should have been non-disruptive that brought linodes offline that had the block store mounted.
15:57<millisa>You could bring your linode back up by just detaching the store.
15:57<millisa>I don't recollect it even ben an hour before the store was available again. Mine came back; no data loss, no corruption.
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16:01<leo_>so one issue in this beta is nothing really
16:01<react>it's a /beta/, if you're doing production-level tasks then... you should be ashamed.
16:02<millisa>I expected there to be more disruptions, honestly.
16:08<leo_>thanks for the input people I'll wait for final release
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17:14<linbot>New news from forum: General Discussion • I am the new one <>
17:17<@bmartin>well played
17:18<@mquatrani>!point scrane
17:18<linbot>mquatrani: Point given to scrane. (0)
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19:47<hays>how long does it take for dns to update between time i edit the web interface and dig
19:47<millisa>they push the changes every quarter hour
19:47<dwfreed>but it can take some time after that to be reflected
19:48<hays>even at the linode dns server?
19:48<Zimsky>even at the linode dns server
19:49<dwfreed>yes, because the servers you're actually querying are run by Cloudflare in a sort of reverse proxy configuration
20:11<synfinatic>always fun when I run a learn a new command to /dev/null networking
20:11<synfinatic>*learn a new
20:12<synfinatic>today it was: ip rule del
20:12<dwfreed>rule based routing is incredibly powerful
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20:13<synfinatic>yeah, having fun with per-process policy routing
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20:14<Takyoji>Is it possible to have any loadable kernel modules, or would I have to switch from 'paravirtualization' to 'full virtualization' or something?
20:15<synfinatic>type: lsmod on your linode
20:15<synfinatic>see all your currently loaded lkm's
20:15<Takyoji>I'm trying to toy with installing Wireguard, but it doesn't build for the Linode variant builds of the kernel, for lacking header files
20:15<Takyoji>Nothing is listed for 'lsmod'
20:15<@sjacobs>Takyoji: if your linode was created in the last ~8 months, you can select "GRUB 2" in the configuration profile.
20:16<@sjacobs>then reboot. it'll use the distro's kernel, then.
20:16<Takyoji>ahh, alrighty
20:16<@sjacobs>i've built and installed wireguard with only that change. so you _should_ be all good.
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20:17<synfinatic>whoa. you're right. nothing listed. guess they compiled everything statically.
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20:18<dwfreed>with a little bit of effort, you can compile modules against Linode's kernel
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20:35<doomed>hi, my support ticket for increasing the linode limit is now 7hours old, when will i get an answer?
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20:36<ryu>hi can i change my server time zone permanently?
20:37<@scrane>Hey there, doomed, thanks for reaching out. It can take some time in general depending on how many tickets are in the queue. If you want to PM me the ticket number I can take a look and see what I can do for you.
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20:38<@scrane>Hey ryu, I think this guide might point you in the right direction:
20:38<doomed>@scrane: sent it to you
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20:57<dwfreed>ryu: on debian/ubuntu systems, to change the timezone, run 'dpkg-reconfigure tzdata'
20:58<dwfreed>note that, from an administration perspective, it makes the most sense to keep the timezone at UTC
20:58<millisa>psh. Asia/Pyongyang is the one true zone.
21:00<dwfreed>okay Kim Jong-un
21:01<Zimsky>no millisa
21:01<Zimsky>such western creations are inferior
21:01<millisa>"The wicked Japanese imperialists committed such unpardonable crimes as depriving Korea of even its standard time while mercilessly trampling down its land with 5 000 year-long history and culture and pursuing the unheard-of policy of obliterating the Korean nation,"
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21:01<millisa>(that was one of the real quotes from when they switched)
21:01<Zimsky>the only time is supreme leader's time
21:02<millisa>Glorious Time
21:02<Zimsky>he bestows it upon us
21:02<Zimsky>with all its glory
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21:03<Toba_>i'm just waiting for a country to change their timezones so much that Mssrs Olson & co stop updating the tzdata database for their changes.
21:03<Toba_>timezone data is like the blockchain: to do it right you have to have a copy of all of it
21:03-!-doomed [] has quit [Quit: Page closed]
21:03*Toba_ stretches analogy with industrial stretcher to determine yield force
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21:04<Zimsky>it would appear london doesn't like asian routes right now
21:06<@sjacobs>Zimsky: we've got someone investigating london <> tokyo2 and london <> singapore. :(
21:06<Zimsky>sjacobs: yeah
21:07<Zimsky>the routing loops are fun
21:07<Zimsky>c'est la vie
21:12<Zimsky>millisa: you know the north actually has their own calendar
21:12<Zimsky>based on the birth year of Kim Il-Sung
21:12<millisa>i know now
21:13<Zimsky>it's Juche 106 now
21:15<millisa>so my perl can go back to 2 digits again.
21:15<millisa>well, 2 hex
21:16<millisa>and it was Party Foundation Day! I didn't even get any cake
21:17<ericoc>does dprk have a tzdata file
21:18<millisa> /usr/share/zoneinfo/Asia/Pyongyang?
21:18<ericoc>ew it's a half-hour one too, UTC +8:30
21:18<Zimsky>millisa: what happens after 2166?
21:18<millisa>The Return of the Leader?
21:18<Zimsky>your 8 bit time isn't going to work
21:19<Zimsky>what if supreme leader is delayed due to a majestic reasoning
21:20<millisa>(wiki entry on Party Foundation Day): "Celebrations include political speeches, artistic performances and mass events including military parades. Ordinary citizens receive food rations and electricity."
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21:22<Zimsky>love me some food rations and electricity
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21:37<swiftkey>Hi can I reschedule the xen to kvm migration?
21:38<dwfreed>you can kick it off earlier
21:38<dwfreed>if you ask in a ticket, Linode *might* be able to make it later
21:41<ryu>are there any tools to load test my site?
21:42<dwfreed>yeah, siege is a good one
21:42<Zimsky>dwfreed: does it come with TREBUCHETs?
21:42<ryu>ok so like question
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21:43<Zimsky>like, answer
21:43<Zimsky>question's the one with an answer, right?
21:43<ryu>i have a ton of images, and im wondering should i download them and compress them or would cloudflare handle that?
21:43<millisa>an upward inflection. that's like a question.
21:44<Zimsky>what would downloading the images and then compressing them do?
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21:44<dwfreed>Google's Webmaster Tools has a site optimization tool
21:44<ryu>lower the file size?
21:44<ryu>yea pagespeed insights?
21:44<Zimsky>right, but would you not want to compress them before the client receives them?
21:44<millisa>there's also some graphic optimization tools in some of the cms's
21:45<ryu>yea i ran this
21:45<ryu>it said i need to compress my images
21:46<ryu>zimsky im not following
21:46<Zimsky>me neither
21:46<Zimsky>religion is a fad
21:46<ryu>well that's obvious
21:46<ryu>but compressing images that is tricky
21:46<dwfreed>ryu: yes, compressing them would be a good idea
21:46<dwfreed>simple way is to convert them to png and then run pngcrush on them
21:47<Zimsky>also sizing images correctly is a good idea
21:47<dwfreed>you can get crazy good quality out of a PNG for a tiny filesize
21:47<ryu>i have an image compressor i can use
21:47<Zimsky>there's a lot of sites that have a 4000x6000 image on a site that's only displayed at 400x600
21:47<ryu>im resizing the image by like 20%
21:48<swiftkey>dwfreed: Yes I already ask linode about it. But has not replied yet
21:48<Toba_>pngcrush works well with photos?
21:48<Toba_>i always thought png worked better for things with few colors
21:48<ryu>so cloudflare does not actually compress the images before it serves them?
21:48<Toba_>but i don't know why i thought that...
21:48<Toba_>ask #cloudflare that one, imo
21:48<Toba_>or whatever forum about cloudflare there is
21:50<millisa> probably applies
21:50<ryu>i actually tried this it didn't do jack shit
21:50<ryu>actually lowered my page speed score
21:53<ryu>you know what's genius though if you ever eat at panda express and your order is like 9.58 they'll be like do you want to round up to the nearest dollar and donate the rest to save children?
21:54<Zimsky>webp is nice too
21:54<ryu>literally everyone does it
21:55<Zimsky>literally everyone?
21:55<ryu>they raised like 22 million last year
21:56<Zimsky>but how is that money spent?
21:56<ryu>you know they kept a percentage for processing fees
21:56<Zimsky>does the charity maintain transparency in what the money goes to?
21:56<ryu>i dunno im hoping the children's hospital is saving children
21:57<ryu>but who knows
21:57<Zimsky>sure, but what's their administrative overhead?
21:57<Zimsky>this is why I don't arbitrarily donate to charities
21:57<ryu>fair enough but they made donating super easy
21:57<millisa>I think they make it public? a
21:58<millisa>here -
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22:00<ryu>save the children
22:00<millisa>we'll need their organs.
22:00<Zimsky>drawbridge or reed?
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22:01<ryu>hopefully they stop aging so i can live forever
22:01<Zimsky>er, drawbar
22:01<millisa>manual free reed. always.
22:02<Zimsky>like a dwfreed?
22:02<ryu>id donate like 10 bucks a month to some kind of immortality research fund
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22:03*rsdehart starts some kind of immortality research fund
22:03<Zimsky>ryu: you'll probably die before anything is uncovered
22:03<Zimsky>immortality is difficult
22:03<ryu>yea i know
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22:03<ryu>we were born like 100 years too soon
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22:04<Zimsky>especiallyconsidering cancer can't really be solved
22:04<ryu>why would they want to solve it though
22:05<millisa>if I was born 100 years later, I'd have missed out on Mrs. Phipps Pretzel Chips. And Altoids Sours
22:05<ryu>ideally they'd want to make it where you can live your entire life with it
22:05<dwfreed>there are some pretty unique treatments being discovered
22:05<Zimsky>do you know what cancer does to you?
22:05<Zimsky>dependent on the type and location
22:05<ryu>sure it kills you
22:05<Zimsky>no, before it kills you
22:05<Toba_>okay okay, but will cloudflare prevent the cancer
22:05<Toba_>that's what we need to know
22:06<ryu>it makes your cells keep replicating
22:06<Toba_>stay on TOPIC.
22:06<Zimsky>and 9gag will bring it back
22:06<Zimsky>9gag has been proven to be identical to NH lymphoma
22:06<ryu>in theory cancer cells are immortal
22:06<Toba_>in theory so am i
22:06<ryu>well so far you are
22:06<Zimsky>in theory, * == good
22:07<Zimsky>in another theory, * == bad
22:07<ryu>everything starts as theory though
22:07<Zimsky>in Bruge -- who'd want to be in fuckin bruge
22:07<Toba_>GREAT movie, In Bruges...
22:08<Toba_>well you're going to fucking bruges.
22:08<Zimsky>Toba_: well it sounds like it was pretty much your fuckin fault
22:09<Toba_>many things have been my fault but I don't have the pleasure of knowing what you're talking about
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22:13<swiftkey>Hi I got this now
22:13<swiftkey>System Boot - My Debian 7.5 Profile
22:13<swiftkey>Entered: 6 minutes 48 seconds ago - Waiting...
22:13<swiftkey>Linode Migration Cleanup
22:13<swiftkey>Entered: 6 minutes 49 seconds ago - Waiting...
22:13<swiftkey>Does this mean that the migration is happening now ?
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22:14<dwfreed>swiftkey: yes
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22:14<dwfreed>whether that was by accident or intentional, who knows
22:15<dwfreed>I suspect you'll get a ticket update in a moment
22:15<swiftkey>Alright I may have to wait System Shutdown Entered: 8 minutes 46 seconds ago - Waiting...
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22:16<swiftkey>But I can click the boot button nothing happens
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22:17<dwfreed>sounds like your host is having issues, and Linode is doing an emergency migration
22:17<swiftkey>Yep it is an emergency migration
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22:17<swiftkey>I had like 4 of them running on Xen and they force update it all
22:18<dwfreed>are they all in Dallas?
22:18<swiftkey>This last one is 1TB of ssd space then this might take a while
22:19<swiftkey>nope they in different locations, this one is in london
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22:45<millisa>dallas issues?
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22:46<@sjacobs>millisa: yes.
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22:47<millisa>short lived, whatever it was
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22:47<@sjacobs>millisa: they're still investigating, but we're back.
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22:47<dwfreed>one of the manager loadbalancers was affected
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22:48<FelipeTomaz>Hey guys. What are going in dallas? And with the Linode manager?
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22:48<dwfreed>it's back now
22:48<millisa>sjacobs said they are looking at it.
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22:50<@sjacobs>FelipeTomaz: are you able to get into the manager? and your dallas linodes?
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22:50<rsdehart>I need to speak to your Linode manager.
22:50<millisa>(saw the v4 api go unreachable, too)
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22:51<FelipeTomaz>@sjacoba: Yeap. Now i can access and all my status changes to live
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22:52<FelipeTomaz>It's an network problem?
22:54<dwfreed>yes, it was
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22:57<Zimsky>everything is a network problem
22:57<Zimsky>the developer couldn't access the codebase to fix the bug
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22:58<FelipeTomaz>The Linode Network Team will post something in the status page?
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23:07<assd>How can I make an appointment?
23:07<millisa>make an appointment? for what?
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23:09<Zimsky>a viewing of the tomatoes
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23:21<@nmelehan>hi peeps: to continue what sjacobs noted earlier: we had a momentary networking problem in Dallas, and we'll be posting a status page about it in a bit. Should be all resolved now, but if you have any continuing issues please let us know
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23:24<dwfreed>nmelehan: thanks for the update
23:24<dwfreed>!point nmelehan
23:24<dwfreed>RIP linbot
23:24<millisa>linbot! noooo!
23:25<Zimsky>whatever happened to (in|de)crementing
23:25<dwfreed>we can't easily teach linbot that
23:26<dwfreed>point is just an alias for fetching a web page's title
23:26<dwfreed>pretty much all linbot's useful commands are just fetching webpage titles
23:26<Zimsky>I see
23:26<Zimsky>can you fetch gopher pages?
23:26<sanhrt>has anyone used ISPCONFIG?
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23:27<Zimsky>someone probably has
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23:27<dwfreed>they're gone
23:28<Zimsky>I know
23:28<Zimsky>but I said it anywayb
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23:29<sanhrt>anyone have used ispconfig?
23:30<millisa>there are some very old guides in the linode docs for it; all deprecated
23:31<millisa>sanhrt: generally, if it works on linux, it'll work on linode
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23:31<sanhrt>I want a free reliable Linux VPS control panel.
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23:33<sanhrt>Millisa, please introduce a good vps control panel
23:34<millisa>I don't particularly like control panels. Some of my customers like cpanel, but it's not free.
23:34<Zimsky>you could always write your own control panel
23:35<Zimsky>and you don't have to pay for it
23:35<millisa>It is relatively cheap though; you can usually find it for about 13-14 bucks a month.
23:36<sanhrt>how can write it?
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23:38<rsdehart>sanhrt: millisa didn't say anything about writing one
23:38<rsdehart>well great
23:40<millisa>But if I *did* say something about writing one. . .it'd be all 'Perl, perl, sql injection, perl, unsanitized input, perl'
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23:42<Guest6473>Hi everyone, is there any promotion in Linode?
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23:42<millisa>There's usually a code on the docs pages
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23:43<Guest6473>where? url?
23:44<millisa> is a good place to get started
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23:46<Zimsky>millisa: don't forget privileged execution
23:46<millisa>we'll just stuff it all in $foo. we can do a sub to sort it all out later.
23:46<Zimsky>unnecessary privileged execution.
23:46<Zimsky>that sounds like a band name
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23:52<@mcintosh>!point linbot
23:52<linbot>mcintosh: Point given to linbot. (1337)
23:53<linbot>Install cPanel on CentOS: Linode does not sell cPanel licenses, but it's provided free to Linode Managed customers: Or try a free panel like Webmin: Or just use the command line:
23:53<linbot>Please paste longer snippets over at and not in the channel
23:53<Zimsky>!point linbot
23:53-!-FelipeTomaz [~oftc-webi@2804:14c:65d3:468e:40b1:4790:4ca8:e0bd] has quit [Quit: Page closed]
23:53<linbot>Zimsky: Point given to linbot. (1337)
23:54-!-mode/#linode [+l 342] by ChanServ
23:54<ax25>There are -1 Linode migrations queued in front of you.
23:55<dwfreed>!point nmelehan
23:55<linbot>dwfreed: Point given to nmelehan. (1)
23:55<dwfreed>ax25: display bug; you can ignore it
23:56<ax25>Suppose so. Migration might be faster with -1 in the queue though :-)
23:56<dwfreed>your migration will kick off within a minute or two
---Logclosed Wed Oct 11 00:00:34 2017