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#linode IRC Logs for 2017-11-06

---Logopened Mon Nov 06 00:00:11 2017
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00:10<mike_t>hey guys so i have a question
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00:10<mike_t>on google page speed analytics it says i need to compress my images is , do i have to individually compress each one or is there a better way to do it?
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00:27<zifnab>some bash magic with imagemagick may work
00:27*zifnab has no idea how that actually works
00:33<FluffyFoxeh>for f in *.png; do convert "$f" -quality 90 ${f%.png}.jpg; done
00:33<FluffyFoxeh>various things you can do
00:33<FluffyFoxeh>depending on what they mean by compress
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00:35<dwfreed>FluffyFoxeh: can you put the -quality 90 first?
00:35<FluffyFoxeh>I am not sure
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00:35<dwfreed>for f in *.png; do convert -quality 90 ${f%.png}{.png,.jpg}; done
00:35<dwfreed>madeitwor.se
00:36<FluffyFoxeh>lol
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02:59<cosdaddy>hello
02:59<cosdaddy>I am using your serivce
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03:00<cosdaddy>8G,100G SSD
03:00<cosdaddy>is there a way to increase the disk only?
03:01<dwfreed>there is a block storage beta available in newark and fremont, but note that it is still a beta, and might just eat all your data
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03:07<BDIkaros>dwfreed: Or inadvertently cause your node to shut itself down and/or refuse to boot with it mounted. >.>
03:07<dwfreed>at least it didn't eat your data
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03:10<FluffyFoxeh>BDIkaros: has happened multiple times :p
03:10<FluffyFoxeh>usually when attaching/detaching
03:10<FluffyFoxeh>yes, I unmounted it first
03:12<FluffyFoxeh>it seemed to happen reliably when I resized it, detached it, and re-attached it
03:12<FluffyFoxeh>But once it happened without even resizing so idk
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03:13<FluffyFoxeh>or maybe I did resize it that time too but only after detaching so it shouldn't have ducked things up
03:13<BDIkaros>dwfreed: True. But it still caused a bit of netsplit noise on the IRC network it's linked to. >.>;
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03:13<FluffyFoxeh>for me it killed my mumble server while I was talking to my friends
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03:13<FluffyFoxeh>:p
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03:14<dwfreed>FluffyFoxeh: there was one time it happened because they were doing a software update that shouldn't have been service-affecting
03:14<FluffyFoxeh>Yes, I remember that. Got it fixed within a few minutes thanks to staff in this channel
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03:15<FluffyFoxeh>All the other times it happened to me, it involved detaching/attaching to a running linode
03:15<BDIkaros>Yeah I think that was the one that hit me too
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03:16<BDIkaros>No fun when your phone blows up with texts from your fellow IRC network staff telling you your otherwise rock-solid server just died.
03:17<FluffyFoxeh>yeahhh
03:17<BDIkaros>And yes I trust them with my cell number, lol.
03:17<nate>once upon a time that was the point of network administrators, so more than one person had access to a server in case of situations like that
03:17<BDIkaros>I try to be reachable as much as I can.
03:17<nate>:P
03:17<BDIkaros>Heh.
03:20<BDIkaros>nate: They actually do - they have a restricted account via the Linode Manager they can use. Why they didn't use it is beyond me, one could have easily restarted the server in a case like that. My guess, is that they did indeed try to and it wouldn't come back up as it was.
03:20<BDIkaros>And thus didn't know what else to do
03:22<BDIkaros>Another possible reason was probably because a major hub had also gone down like 15 minutes before, which killed services...and the focus (and priority) was on restoring those first before anything else.
03:26<FluffyFoxeh>it is most certain that if they did try to restart it, it wouldn't have worked
03:27<BDIkaros>Oh yeah. If the backend is unavailable, then the boot sequence will fail and the system drops into a maintenance shell.
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03:30<BDIkaros>Likewise, removing the volume mount from within the Linode Manager and then booting yields the same result (because it will still try and mount it, finding it doesn't exist). I found myself booting into Finnix to comment out the mount configuration for it (since I could not do so from the maintenance shell, the root password itself is unknown even to me).
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03:30<dwfreed>certain init systems can be told that failure to mount is nonfatal
03:31<BDIkaros>Indeed.
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06:29<flugsio>is there any downtime when switching a linode between owner/accounts?
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06:34<Guest8482>flugsio: Transfers between accounts wouldn't have any downtime since it's mostly just a change in permissions
06:34<flugsio>thanks
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07:07<vaibhav>hi
07:07<vaibhav>I have a question, how much does linode managed service cost per month ?
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07:09<vaibhav>seems nobody here
07:10<rsyracuse>vaibhav: The managed service is $100 per month per each Linode on the account
07:12<vaibhav>OK thats great to know.
07:12<vaibhav>Any idea how much professional service (one of will cost)
07:12<vaibhav>We are making our product live, and need high availabilty , node balancer, IP ,secrity etc
07:14<rsyracuse>vaibhav: The cost of pro services varies depending on the project, but you should be able to reach out them for a quote here https://www.linode.com/professional-services
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07:16<vaibhav>OK thanks I will get in touch with them.
07:16<vaibhav>thanks for the help
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07:23<iphonexbot>why delete my account ?what happen?
07:25<@jhaas>iphonexbot: Sorry to hear about the account troubles, but we won't be able to discuss that in IRC.
07:25<@jhaas>We'll be happy to help if you send an e-mail to support@linode.com (please include the *last 6* digits of your credit card for authentication).
07:26<iphonexbot>when I login,the account was lose'
07:29<iphonexbot>and I use a same name ,same email and the same password to sigin a new account
07:30<iphonexbot>it can! why
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07:31<iphonexbot>I lose my anything
07:31<@jhaas>iphonexbot: Again we can't discuss your account in IRC. Please send an e-mail, open a support ticket from your new account, or call us directly.
07:32<iphonexbot>ok
07:32<iphonexbot>ok
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11:58<ohno>Hi My boss adamantly told me to cancel our Linode account. I told him it wasn't a good idea etc and that we need a hosting platform. A couple weeks later he very adamantly insisted I cancel it immediately. So I did, now today he's asking where everything is... We had backups enabled and apparently my boss didn't have our dev team pulling the backups for external storage....
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11:58<ohno>Any way we can get the whole account and data reactivated so we don't lose all of our backedup databases?
11:58<ohno>:)
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12:05<relidy>ohno: You're probably going to need to email support directly to see if they can help.
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12:15<@jackley>ohno: if you open a ticket, pass me your ticket number
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12:30<ohno>jackley, how do i open a ticket without an account, just email support?
12:30<@jackley>ohno: yup! support@linode.com
12:31<@jackley>ohno: you'll get a response with a ticket number. we'll need to look up your account. if you could put in your email the last 6 digits of the CC used on your account, that'd speed things up
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13:02<gecco>DALLAS OUTBOUND NETWORK TRAFFIC ISSUES
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13:02<grawity>DISENGAGE THE CAPSLOCK AND DESCRIBE THE ISSUE
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13:03<gecco>I'm not seeing any packet loss outbound of dallas, but our voip calls just went to shit on the outbound side
13:03<gecco>SNMP data coming from Dallas is intermittent
13:03<gecco>this is affecting all my nodes there
13:03<grawity>do you see anything in mtr or traceroute?
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13:03<gecco>Doing that right now
13:04<gecco>@mtjones you around?
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13:05<scrane2>Is there anything I can help you with, gecco?
13:05<grawity>(also does it affect IPv4, IPv6, or both)
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13:06<gecco>Only IPV4, running MTR now, will publish in just a second
13:07<@jackley>gecco: he isn't around
13:07<@jackley>gecco: if you see packet loss on those MTR reports, pass them along to us through a ticket
13:07<gecco>pings are solid coming from ATL to Dallas
13:11<@jackley>gecco: how about your local ISP? any issues from you -> Dallas?
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13:20<gecco>@jackley, would you say its something at Comcast?
13:20<gecco>9146431
13:20<gecco>see ticket: 9146431
13:20<gecco>trace looks real suspect
13:21<grawity>Downdetector is showing a lot of problems in general
13:22<@jackley>gecco: comcast -> dallas doesn't look great for us, but we're still looking
13:22<@jackley>gecco: got your ticket, ty
13:23<gecco>Yeah, something's gone wrong at Comcast
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13:31<@jackley>https://puck.nether.net/pipermail/outages/2017-November/010891.html
13:31<@jackley>womp
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13:35<Bala>Hi
13:35<@jackley>Bala: hi
13:36<Bala>iam having some doubt can you explain me..
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13:36<gecco>hahaha
13:37<gecco>Yeah, that might explain it
13:37<Bala>Standard Plans - Linode 2GB
13:37<Bala>40 Gbps Network In & 1000 Mbps Network Out
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13:38<Bala>Upload & Download Speed ?
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13:39<grawity>"upload" and "download" depend on where you're looking from
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13:39<grawity>"in" and "out" are unambiguously "into the linode" and "out from the linode"
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13:40<Bala>so i can use this server for my ott solution ?
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13:42<relidy>Bala: There are basically no limits on what you're allowed to use a Linode for, as long as it's legal. Your limitation (assuming I understand what you mean by OTT) is probably going to be the monthly transfer limit.
13:42<relidy>Bala: https://www.linode.com/tos
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14:43<FluffyFoxeh>wtf was happening to north america internet ~90 minutes ago? I'm in Ottawa, on Bell, and I was having 20% packet loss
14:43<FluffyFoxeh>and loads of other people from all over the US were too, according to that mailing list and random IRC channels I'm in
14:43<@scrane>Comcast.
14:43<nate>Level3 technically
14:44<nate>probably something gone awry w/ centurylink's aquisition of them
14:44<nate>(which was literally just announced a few hours ago to boot)
14:44<FluffyFoxeh>must have been something higher up than comcast because I'm not on comcast and neither are the IPs I was trying to access
14:44<FluffyFoxeh>higher up meaning like, general transit provider?
14:44<nate>higherup like, level3 like I just said? :P
14:45<FluffyFoxeh>oh oops I read right over that. yeah. like that
14:45<nate>http://downdetector.com/status/level3
14:45<grawity>literally the moment level3 gets purchased
14:46<nate>bet someone at centurylink was like "Let's update all the DNS to reflect our domain now!" and mayhem ensued
14:48<nate>tried doing a trace to imgur from my fremont linode and it died somewhere along NTT's routes
14:49<nate>(imgur being one of the major sites seemingly hit by this issue that is)
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14:50<FluffyFoxeh>I was having problems loading my university website
14:51<FluffyFoxeh>which is odd because all I see in the trace is bell/rogers
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14:56<FluffyFoxeh>it might even be hosted in the same city as me
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15:23<kyhwana>I see the US is having various connectivity issues
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15:37<FluffyFoxeh>the russians are attacking
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15:43<dzho>wow
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15:50<Eugene>Every day I'm Linodin'
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17:45<wrf>assuming the outage was this? https://www.wired.com/story/how-a-tiny-error-shut-off-the-internet-for-parts-of-the-us/?mbid=social_fb
17:48<@scrane>Yeah, that looks about right
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18:00<tafa2>im not good enough with fstab
18:00<tafa2>im trying to enable quotas and get - quotaoff: Cannot stat() mounted device /dev/root: No such file or directory
18:01<tafa2>so I tried symlink /dev/sda to /dev/root
18:01-!-mode/#linode [+l 345] by ChanServ
18:02<tafa2>but that doesnt work either
18:02<tafa2>anyone got quota's working on ubuntu 16 on their Linode?
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18:20<dwfreed>tafa2: see https://www.ndchost.com/wiki/vps/dev-root-missing but replace all instances of "xvda" with "sda"
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18:20<tafa2>dwfreed tried that
18:20<tafa2>thanks though
18:21<tafa2>ill give it another go just deployed a fresh image
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18:21<dwfreed>if you tried that then quotaoff would be working :P
18:21*tafa2 tries again
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18:24<tafa2>dwfreed - quotaon: cannot find //aquota.group on /dev/root [/]
18:24<tafa2>different error
18:24<tafa2>this is getting fun
18:25<dwfreed>you need to make the quota files
18:25<tafa2>0o
18:25<dwfreed>actually I think the aquota files are special, I forget
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20:01<cooldude>hi, why am I getting "Your account has reached the payment limit. If you need assistance, please open a ticket"?
20:02<millisa>When are you getting that? (And I'm assuming you are getting it because you need to open a ticket?)
20:03<cooldude>i got a prepaid visa that will be used just for a future Linode i'm going to acquire, i'm slowly emptying the monies left on the visa card
20:04<dwfreed>you've probably made too many payments in too short a timespan
20:04<@scrane>If you have made multiple payments over the course of the day, it could be you have reached a limit we have put in place. You will likely need to wait 24 hours before making another payment.
20:04<cooldude>i done 6 payments
20:04<cooldude>of $5 USD
20:04<@scrane>That would likely be it, then.
20:04<millisa>Ahh, you were the guy that wanted to get a cad gift card or something
20:04<dwfreed>yeah, don't do that
20:05<cooldude>yes millisa
20:05<cooldude>i got a prepaid VISA of $50 CAD
20:05<cooldude>it has $17.25 CAD left
20:05<@scrane>You will need to wait until tomorrow to make the remaining payments, I believe.
20:06<cooldude>i would have to send $13.56 USD tomorrow then.
20:06<cooldude>that is the currency coverter from XE
20:07<cooldude>$17.25 CAD = $13.56 USD
20:07<cooldude>i'm basically adding enough funds in my account to get a future Linode paid for 1 yr
20:08<cooldude>the person who is going to help with co-paying sent me $15 USD
20:08<dwfreed>currency conversion rates depend on the bank doing it
20:09<dwfreed>they're often worse than the number you see quoted anywhere publicly
20:12<cooldude>i wonder if i should even spawn a new Linode in your Fremont, California node, i'm going to be linking a IRCd leaf server to my network, and host the files to my website, and thing is, i already have a IRCd leaf allegally in the Los Angeles, California area..
20:12<millisa>allegally?
20:13<cooldude>it is unconfirmed
20:13<cooldude>it's IP is locating to Cleveland, Ohio
20:13<millisa>allegedly?
20:13<dwfreed>geodns is bogus
20:13<dwfreed>geodns is bogus/
20:13<dwfreed>erm, bleh
20:13<dwfreed>mtr will generally tell you exactly where it is
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20:14<cooldude>my IRCd hub is already in Atlanta, GA
20:14<cooldude>one IRCd leaf (and my ZNC) is in Toronto, Canada
20:15<cooldude>my current web files is in NYC
20:16<cooldude>ok so that "allegedly" is in LA
20:17<cooldude>thanks for the mtr trick dwfreed
20:17<cooldude>maybe i will just settle in Fremont, CA for my future Linode
20:18<millisa>the newark nodes are sugar free, though
20:18<cooldude>2 servers in either coasts in Canada and USA isn't bad after all
20:18<cooldude>i got another IRCd leaf in Germany :o
20:19<cooldude>will be soo great to ditch Provision Host (my current provider for my www shit) to go to you guys
20:19<cooldude>they lame cuz since my services with them are unmanaged, they can't assign SWAP memory for me
20:20<cooldude>plus i be getting a IPv6 addy :D
20:20<millisa>a whole bunch if you want...
20:21<cooldude>i like the provider where my Toronto, Canada VM is, they accept payments with bit coin :D
20:21<millisa>and have a name that almost sounds like linode
20:21<cooldude>it's Luna Node
20:21<cooldude>Lol yep
20:22<cooldude>i got $19.63 in credits in my account with them all thru bitcoin :o
20:22<cooldude>they do hourly billing too
20:24<cooldude>i'll have to probably get another $30 CAD prepaid visa to cover the whole year of service
20:24<millisa>if you started with just $50, then about that.
20:25<millisa>I haven't played with it, but paypal has currency conversion stuff; you can set a primary currency, load it up, and pay out in other currencies.
20:26<cooldude>the person who is going to help copay for my future Linode is going to send another $15 to my paypal next month
20:26<cooldude>so..
20:26<tafa2>check out transferwise
20:26<cooldude>it will be $15 USD
20:26<cooldude>maybe i can wait for a bit before i get the other $30 CAD prepaid visa..
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20:29<cooldude>i'll be back on later
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20:50<goodwell2000>oh my god irc how many years ago the service Internet Relay Chat
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20:51<goodwell2000>#nick
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22:20<Woet>thanks ChanServ
22:20<Woet>but you forgot me
22:22<dwfreed>one day I'll add modestacking to services
22:45<Woet>is today the day
22:46<dwfreed>nope
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---Logclosed Tue Nov 07 00:00:12 2017