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#linode IRC Logs for 2017-12-06

---Logopened Wed Dec 06 00:00:53 2017
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00:33<buzzly>Eugene: definitely not
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04:01<linbot>New news from forum: General Discussion • Clone to another account <https://forum.linode.com/viewtopic.php?t=15538&p=75294#p75294>
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04:21<linbot>New news from forum: General Discussion • Clone to another account <https://forum.linode.com/viewtopic.php?t=15538&p=75295#p75295>
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05:29<Cromulent>hmm my linode config seems to be a bit wrong - I have the 4GB standard plan but my Linode is only using a small fraction of the RAM available - is there anyway I can improve performance by allocating more RAM to things? All my sites are PHP
05:29-!-mayank [~oftc-webi@103.54.98.173] has joined #linode
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05:29<mayank>Hi
05:29<Cromulent>hi
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05:29<mayank>if i have php applciation should i take centos or ubuntu ?
05:30<Cromulent>depends which you prefer - I use Ubuntu 16.04 myself but some people prefer CentOS
05:30<mayank>ok
05:31<mayank>and how i can install SSL on linod servers?
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05:31<mayank>and also do we get Cpanel with Linod servers?
05:31<Cromulent>no
05:32<Cromulent>use Let's Encrypt for SSL certs - it'll install them for you
05:32<Cromulent>and they are free
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05:33<mayank>ok
05:33<mayank>if i want cpanel for linode server, can we get?
05:34<Cromulent>sure you can either buy it and install it yourself or sign up for the managed plan to get it included
05:34<Cromulent>!managed
05:34<linbot>https://www.linode.com/managed
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05:42<mayank>thanks
05:59<ponas>Cromulent: I guess you can enable opcache
05:59<Cromulent>I think I already have it enabled according to php info
05:59<Cromulent>I could just bump up the RAM it uses
05:59<Cromulent>I guess
06:00<ponas>then there's memcached
06:01<sandeep>and varnish
06:02<Cromulent>I'll check that out - thanks
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06:32<trippeh>Cromulent: is this memory usage at idle/mostly-idle tho
06:32<Cromulent>yeah none of my sites are that popular
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06:32<trippeh>when php starts to fork workers, memory usage explodes
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06:35<trippeh>unless you have a low opcache hit ratio I'd just leave it alone
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06:36<Cromulent>ah OK
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07:22<Testtttt>?
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07:43*DrJ practices his interviewing skills
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08:24<gavinwhite>hello
08:24<gavinwhite>i want to buy vps
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08:24<gavinwhite>hai.
08:24<gavinwhite>hi...
08:24<gavinwhite>are you on line...any support...
08:25<@bmartin>Hello there how can we help you?
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08:26<gavinwhite>Are you a customer service person?
08:27<@bmartin>Yes I am. How can we help you?
08:27<gavinwhite>I'd like to buy your host products. I mean, if there is a problem in the future host, is there a customer service person with instant chat online communication?
08:28<@bmartin>We have support online 24/7. We have an online ticket system available through your account as well as people accessible by phone.
08:28<@bmartin>We have people monitoring this IRC channel as well and a number of knowledgeable users who are super willing to help as well.
08:33<gavinwhite>What if my vps host is ddos attacked.
08:35<@bmartin>If it is large enough to alert us we will place a null route on your IP until the attack has subsided. If it happens frequently we may require you to look into DDoS mitigation options such as Cloudflare. We don't have access to the internal configurations of your Linode as a cloud infrastructure provider so security is the responsibility of the user.
08:35<@bmartin>https://www.linode.com/pricing
08:35<@bmartin>https://www.linode.com/speedtest
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08:42<luciano>hi
08:42<luciano>someone please help cannot access my account
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08:43<@jackley>luciano: hi! you aren't able to login?
08:43<luciano>tried to retrieve password but did not work
08:43<@jackley>luciano: to your Linode Manager account?
08:43<luciano>yes
08:43<luciano>user smi-ti
08:43<@jackley>luciano: OK. Have you opened a ticket?
08:43<@jackley>luciano: don't give out account details here, this is a public channel :)
08:43<luciano>actually I think I sent a mail before travelling ...
08:43<luciano>yes i know
08:44<luciano>just the username
08:45<luciano>jackley can you help me... just send me my pass
08:45<luciano>i can try to open a ticket also
08:46<@jackley>luciano: once you've opened a ticket, let one of us know, and we'll take a look
08:46<luciano>how can i open it
08:47<luciano>do i need to login to openm it
08:47<@bmartin>You can send an email over to support@linode.com I would suggest including the last 6 digits of the credit card on file so we can find / authenticate you on the account in question.
08:47<luciano>if its necessary that the problem
08:48<luciano>oh now i remeber.. you asked for the credut card number
08:48<luciano>]I lost this credit card but think i can try to get it
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12:22<giselerosiane>hello friends, anybody here ?
12:23<giselerosiane>so, i can not access my account, i created yesterday
12:24<@bmartin>We cannot provide account details here but if you email support@linode.com with the last 6 digits of the card on file we will be able to verify the account and look into this further.
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12:40<giselerosiane>thank you very much for your help @bmartin. i will made
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15:00<Eugene>Every day I'm Linodin'
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15:03<russ>hello i am trying to setup my server with nginx but i get directory index of "/var/www/html/project" is forbidden
15:04<russ>any ideas how to trouble shoot this
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15:14<smallclone>russ: take a look at the permissions of the directory
15:20<dwfreed>or set the index directive, if people are supposed to be seeing an index.html or the like
15:20<dwfreed>if everything is supposed to be handled by your app, see the try_files directive
15:21<russ>i think the problem was i wasn't setting the directory to the file that contained index.php but instead to the root folder
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---Logclosed Wed Dec 06 17:53:19 2017
---Logopened Wed Dec 06 17:53:24 2017
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18:02<Tuxie>Hey. Just thought I'd pop in and ask what's the reason for the server moves over the last few months? I've had tickets come up to ask them be moved to other hosts.. Something security related or is there some kind of HW update going on? (:
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18:04<dwfreed>depends on the specific host; I know there were a bunch of migrations recently for host firmware updates
18:05<Peng_>Not to mention the Dallas move a while back
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18:06<dwfreed>that too
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18:09<Tuxie>Ok. I got 9 servers or so in London and feels like all of them have been moved
18:09<Tuxie>Maybe just firmware updates then
18:09<Peng_>Is that what it said in the tickets?
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18:09<dwfreed>the firmware update ones mentioned that in the ticket
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18:14<Tuxie>"We have determined that the host machine on which your Linode resides requires important updates. These updates will ensure that each host has the latest performance updates, improvements, and is compatible with future product launches. " That's all it says
18:14<Tuxie>It just got my hopes up as it mentions future product lauches (:
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21:26<geabenitez>Hello to all
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21:27<MrPPS>hey geabenitez
21:27<geabenitez>I have a quick question, I hve changed the timezone to America/El_Salvador and the local time was configured correctly, but the universal time is different than local time, and the problme is my cron jobs are schedule using the Universal time, I would like to use the local time, any ideas?
21:29<@sjacobs>have you rebooted or restarted cron since making the change?
21:30<MrPPS>normally a dpkg-configure tzdata; sudo service cron restart
21:30<MrPPS>is enough
21:32<geabenitez>Yes I have, but still the same
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21:34<ihaveaquestion>Hello, is it possible to have custom disk size? I need big disk and do not need high ram
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21:35<millisa>not at the moment. there is a block store beta happening, but last I checked it is at capacity
21:36<MrPPS>geabenitez: what about /etc/default/cron ?
21:36<MrPPS>if your OS uses that
21:37<@sjacobs>ihaveaquestion: i think fremont has some capacity. if your Linode is there, you could try out the block storage beta.
21:37<@sjacobs>https://www.linode.com/docs/platform/how-to-use-block-storage-with-your-linode/
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21:38<ihaveaquestion>thanks
21:38<ihaveaquestion>i will do
21:39<ihaveaquestion>my servers is in Frankfurt
21:39<geabenitez>MrPPS: well, this is what i have in /etc/default/cron https://imagebin.ca/v/3jowNcLz7TIw
21:39<ihaveaquestion>is there any capacity there?
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21:40<@sjacobs>ihaveaquestion: it's not yet available in frankfurt.
21:40<MrPPS>geabenitez: try at a TZ="America/El_Salvador" in there
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21:40<MrPPS>then restart
21:40<MrPPS>and also, do an: ls -ls /etc/localtime
21:40<MrPPS>make sure that's symlinked to the right zone
21:41<geabenitez>the TZ="America/El_Salvador" should go at the last line?
21:41<MrPPS>shouldn't matter where you place it, so last line is fine
21:42<@sjacobs>from the man page, though. i read it as it won't affect the time it is triggered.
21:42<@sjacobs>> Even if a user specifies the TZ environment variable in his crontab this will affect only the commands executed in the crontab, not the execution of the crontab tasks themselves.
21:43<geabenitez>This is what I've got after modify the file and ls -ls /etc/localtime 0 lrwxrwxrwx 1 root root 39 Dec 6 20:04 /etc/localtime -> /usr/share/zoneinfo/America/El_Salvador
21:44<@sjacobs>that looks good.
21:46<MrPPS>that does look correct
21:49<geabenitez>What should I do now?
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22:35<linbot>New news from forum: General Discussion • Owa Outlook Mail <https://forum.linode.com/viewtopic.php?t=15542&p=75299#p75299>
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23:45<linbot>New news from forum: General Discussion • Sign Into My Aol Account <https://forum.linode.com/viewtopic.php?t=15543&p=75300#p75300>
23:46<Woet>did i accidentally travel back in time again
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23:47<nem>I think so, someone send a veteran to check my ticket please, I want answers regarding the swap on December 1st, I have no logs of any logins prior to December 1st
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23:53<diveyez>It’s only 11:52, that ticket should be in someone’s eyes right now.
23:53<diveyez>Should have stuck with the Dallas data center. Shame we can’t move an ip across state lines.
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---Logclosed Thu Dec 07 00:00:55 2017