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#linode IRC Logs for 2018-01-11

---Logopened Thu Jan 11 00:00:44 2018
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00:38<linbot>New news from forum: General Discussion • land tidning annonser <>
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01:57<John>Hi everyone
01:57<John>i have a question, is anyone around?
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02:07<John>i want to know how can i know hosting company name by domain, i tried in google but they just give me
02:07<John>can anyone tell me which hosting company these nameserver can be related to?
02:09<linbot>New news from forum: General Discussion • How to Get The Internet on a Tablet Computer <>
02:10<mattmcc>That doesn't mean a web site is actually hosted by them, just that their domain is.
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02:23<sir_sider>Hello! So I haven't dealt with CentOS that much and I wanted to put a LEMP stack on it
02:24<sir_sider>using CentOS 7
02:24<sir_sider>i tried to follow the guide but I get some interesting errors
02:25<sir_sider>Aftering getting conected to SSH I followed this guide here: saying to check the time
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02:25<sir_sider>yet I get this:
02:25<sir_sider>timedatectl list-timezones -bash: timedatectl: command not found
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02:26<John>Thanks Mattmcc
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02:27<sir_sider>so apprently I have CentOS 6.9 installed
02:27<sir_sider>i thought I had 7.0
02:27<sir_sider>well there's my issue
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02:33<Woet>having CentOS installed at all is already an issue
02:37<Zimsky>first sense you've made all week
02:38<Zimsky>should be running freebsd
02:39<@jhaas>KnightOS ftw
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03:59<Bsal>I need an answer
03:59<Zimsky>then you'd better ask a question
04:00<Bsal>Ya.. what types of payment systems in linode.. fast use thn pay or pay thn use..
04:01<Zimsky>thn pay?
04:02<Bsal>Pay after use resources whatever i use or Prepaid system.
04:03<Bsal>Rply pls
04:04<Zimsky>read that article
04:04<Zimsky>reply pls
04:05<Bsal>Ok .. hourly basis..
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04:09<Zimsky>Woet: reply pls
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04:40<Woet>Zimsky: no
04:46<Zimsky>Woet: meme tastic
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05:32<zyga-ubuntu>hello, we're seeing issues syncing the "updates" repo of the internal fedora mirror
05:32<zyga-ubuntu>this is a recurring issue that shows up ever since we added fedora systems to our workload
05:32<zyga-ubuntu>it materializes as:
05:32<zyga-ubuntu>Error: Failed to synchronize cache for repo 'updates'
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05:33<zyga-ubuntu>is there anyone around that could troubleshoot this with me?
05:33<zyga-ubuntu>I suspect it coincides with updates of the internal mirror
05:33<bsbg>Hi, when is planned Emergency Security Maintenance please?
05:34<sandeep>I believe they'll open a ticket with you for each linode with its maintenance window
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05:39<JamesTK>AWS gave like, 6 hours notice after public release XD
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05:40<derlilima2009>i need help with my account
05:41<derlilima2009>when i try to loggin i get. Username or password incorrect.
05:41<Woet>that's a really confusing error message
05:41<derlilima2009>but it is correct
05:41<Woet>yea clearly
05:41<Woet>i get that message all the time when i use a correct username and password
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05:43<Woet>hope this helps
05:43<@sjacobs>zyga-ubuntu: did you see this?
05:44<zyga-ubuntu>sjacobs: checking
05:45<@sjacobs>bsbg: sandeep: JamesTK: going forward,, we're trying to give at least 24 hour notice through a ticket on the Linode.
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05:45<JamesTK>Thanks :)
05:45<@sjacobs>more general updates will be on the blog post.
05:46<zyga-ubuntu>sjacobs: so which part of that applies to me?
05:46<zyga-ubuntu>sjacobs: I'm trying to understand if this is a infra issue or the way we use dnf?
05:47<zyga-ubuntu>sjacobs: those machines always boot the same image to do CI on our software
05:47<@sjacobs>the only output provided was "Error: Failed to synchronize cache for repo 'updates'". that is just something i found that had a few troubleshooting steps.
05:48<zyga-ubuntu>sjacobs: lately the failure rate (~~last 10 hours) is so high that we had to disable fedora tests, we didn't change anything on our end, we run "dnf makecache" after booting each instance
05:48<@sjacobs>i haven't seen any other issues with the mirrors, but if you open a ticket we can try our best to troubleshoot it.
05:49<zyga-ubuntu>sjacobs: last time we looked at it a friendly fedora developer suggested it could be the way the linode mirror is synchronized with some outer mirror but we cannot determine that ourselves
05:49<zyga-ubuntu>sjacobs: I'll boot a 26 instance and keep it on an update loop, say, once every minute, I'll try to get some extra verbosity from dnf
05:50<zyga-ubuntu>sjacobs: would that help with the ticket?
05:50<@sjacobs>that'd be great. the more info we have the better.
05:50<Woet>just remove fedora
05:50<zyga-ubuntu>thank you, I'll keep you posted
05:50<zyga-ubuntu>Woet: ;-)
05:51<microvb>Interesting and fun times we have :)
05:51<Woet>"we resolved your issue by removing fedora from our distros"
05:51<Woet>sjacobs: hire me
05:52<JamesTK>"We resolved your issue by removing Woet from your memory"
05:52<microvb>disappointing at how a major chip manufacturer would skirt security in order to achieve performance
05:53<Woet>JamesTK: rude
05:53<JamesTK>Is someone talking?
05:53<@sjacobs>Woet: your name starts with a W. you're at a disadvantage. check the op list. no Ws.
05:53<Woet>microvb: yea i'm 100% sure they knowingly skirted security
05:53<Woet>sjacobs: actually my legal name starts with a J
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05:54<Guest1664>That wasn't fun :O
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05:54<microvb>worst part about this, is not only are they unwilling to do chip replacements for current newer chips, it would be damn near impossible to do a full chip replacement for all devices everywhere that are affected.
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05:56<JamesTK>microvb: Microcode mitigations have been released for a wide-range of intel processors at least.
05:56<microvb>this leaving it to every major software distributor to patch for this - which only really masks the problem for the most part. I am also dissapointed in my motherboard manufacturer as they still don't support my PC3200 ram. MSI X370 Gamer Pro
05:56<Woet>at least you're a pro gamer
05:57<microvb>a microcode patch is nice and all, but is really just a band-aid, and not the good kind that stays on.... the kind that has insufficient glue to keep stuck over the wound.
05:58<microvb>the Kernel patches IMHO are a better way to go, however that doesn't address things such as the crappy "Intel HD" found on most desktops, on LAN adapters .
05:58<microvb>they really fucked the dog on this one -.-
05:58<microvb>everyones dog !
05:59<Woet>even Zimsky?
05:59<microvb>sorry.... even Zimsky !
06:00<@sjacobs>zyga-ubuntu: just to clarify, is this local to one datacenter or have you seen it in more than one? and you're seeing it frequently when you run `dnf makecache` after a fresh boot?
06:01<microvb>the kernel patch that MS pulled actually went well on my system, but I can see none of my Linode boxes are patched.... which is why I came here. Saw the link to the thread. Patching all those kernels is going to be a nightmare, but I hope the staff at Linode are up to the challenge and don't just patch the most recent kernel.
06:04<zyga-ubuntu>sjacobs: I don't know wich datacenter I'm on actually, how can I check/
06:04<microvb>alas, this is what happens when we vote for one or maximum 2 companies for anything with our dollars. they start to slack and cut corners due to lack of competition.
06:04<@sjacobs>if you're in the manager, there is a "Location" column.
06:04<zyga-ubuntu>sjacobs: currently it just happens almost all the time (our CI goes red) so I'd say it's a recent change or a recent "bad luck" in timing, note that it's not always failing, it's just higher rate
06:04<zyga-ubuntu>sjacobs: I'll ask my manager, I don
06:05<zyga-ubuntu>sjacobs: I'll ask my manager, I don't have access to the linode console, just to the API key
06:05<@sjacobs>you can pm me an ip address, too, if you want.
06:05<zyga-ubuntu>sjacobs: sure
06:05<zyga-ubuntu>sjacobs: it's booting, I'll give you the IP shortly
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06:08<microvb>zyga-ubuntu : I find that GitLab borks up fairly frequently with 502 errors. This has been a problem since (i think) version 3(ish). It seems to be poor allocation of resources due to the underlying layers that make up the application as a whole.
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06:08<zyga-ubuntu>microvb: we're not using gitlab, it's a custom setup based on a swarm of ~100 linode machines and a tool we wrote (spread, it's on github)
06:09<zyga-ubuntu>microvb: we can run the same tests in linode, on qemu or on bare metal this way
06:09<zyga-ubuntu>microvb: (those are tests for snapd)
06:11<microvb>I havn't seen any real CI issues aside from that, Jenkins seems to have checks in place to retry the git repo multiple times on failures, unless the failure is significant. Whatever tool you wrote to deploy (presuming to the 100+ machines), I would check the methods used for checking communication failure (if it doesn't exist, I would write one).
06:11<microvb>Is this a one to many deployment ?
06:11<zyga-ubuntu>yes, one to ~dozen for each build (various distros/releases)
06:12<microvb>does it deploy a few, then fail, fail right away, or deploy corrupted files ?
06:12<zyga-ubuntu>microvb: dnf in particular or our tooling?
06:13<zyga-ubuntu>microvb: it seems dnf just fails, our tools have some resiliency in them to retry but it varies on the operation
06:14<microvb>where is dnf failing ? when trying to reach the server(s), or while downloading ?
06:15<zyga-ubuntu>microvb: reach servers, I haven't seen a partial download fail
06:15*zyga-ubuntu has to wait for the software to build first, then I'll get a shell that represents the test environment in which various tests execute
06:16<microvb>this may seem redundant, but have you checked to ensure it isn't being blocked by your firewall ? I use CSF with fairly restrictive rules on outbound connection attempts and as such I had to open in that direction for my distro patching software.
06:16<zyga-ubuntu>microvb: firewall? we don't set up any firewalls there
06:17<zyga-ubuntu>microvb: those are all throwaway machines with average life time of an hour
06:17<@sjacobs>zyga-ubuntu: thanks.
06:17<zyga-ubuntu>microvb: they get recycled when unresponsive but otherwise those curn through our PRs 24/7
06:18<microvb>sounds pretty standard :) ... when you recycle the box, does it start performing as expected again ? or does it still choke on connecting to the distro's patch servers ?
06:19<zyga-ubuntu>it's random, I don't know, it looks like it fails sometimes and then it works
06:19<zyga-ubuntu>for fedora 26 we use 3 workers (machines) for every PR
06:19<zyga-ubuntu>and it works on one but not on another sometimes
06:19<zyga-ubuntu>so maybe different DCs but I really don't know
06:19<zyga-ubuntu>I'll setup some testing in a loop now
06:20<microvb>is this a custom server you have DNF pulling from... or regular public distro server ?
06:21<microvb>if public ... are they all using the same distro server to pull from, or the resolver to find the closest one ?
06:22<@jhaas>it's possible I'm missing something (not very familiar with fedora) but running "grep -Ri linode /etc/yum.repos.d/" on a fresh fedora 26 was blank
06:22<@sjacobs>> hello, we're seeing issues syncing the "updates" repo of the internal fedora mirror
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06:22<@sjacobs>i'm doing a quick once over of our mirrors.
06:22<zyga-ubuntu>microvb: it's the regular issue
06:23<zyga-ubuntu>microvb: sorry, regular server
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06:24<microvb>ok, so Linode default ones. This definitely sounds like it is a problem relating to the Linode mirror for your repo. It sounds like your boxes are working fine (aside from jhaas's note if you are affected).
06:25<@sjacobs>after further inspection, i'm seeing what jhaas is seeing. our fedora images only use the upstream repos.
06:25<microvb>it has been ages since I used any RHEL distros, aside from cPanel ( -.- ), so I don't have any way to check the yum stuff. I vaguely recall if nothing is in yum.repos.d that it defaults to the resolver for your region ? but I really can't recall 100%.
06:25<@sjacobs>no mirrors are in use.
06:27<zyga-ubuntu>sjacobs: is it possible you have an internal mirror registered, the upstream conf redirects to a mirror selector
06:27<microvb>^ in that case, simply try a different mirror that is more stable. if it is using the resolver, it could end up on one that fails, and thus would be intermittent
06:28<zyga-ubuntu>yes, it's a random server
06:29<microvb>if this has only started in the past week, owners of those mirrors may be patching (or trying to patch) for the meltdown/spectre glitches, so more may be up/down periodically as everyone tries to get over this hurdle.
06:29<zyga-ubuntu>yep, that's possible
06:29<zyga-ubuntu>sjacobs: is a cloud-local fedora mirror something that you are considering?
06:30<microvb>you can also setup your own mirror on a fresh linode and point everything to that. In this manner, you would have more control over patching and mirror uptime
06:30<@jhaas>fwiw no results for "linode" on
06:31<zyga-ubuntu>microvb: that's interesting, and a low cost of one machine for us
06:31<@jhaas>zyga-ubuntu: not off the top of my head, but feel free to submit that feature request in a ticket
06:31<zyga-ubuntu>(I wonder how large such mirror might be)
06:32<zyga-ubuntu>jhaas: thanks, I'll forward all of this to my boss, he's the one with ticket powers :)
06:32<microvb>i believe the linode staff here may have a better answer to that question. a $20 box should be more than sufficient i believe tho.
06:33<JamesTK>I'm doing ~25TB/mo on a Tor relay with another provider :D
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06:34<microvb>JamesTK: You need to stop visiting rule #34 sites XD
06:34<microvb>teasing of course :P
06:35<JamesTK>microvb: Well, it's not me using it... I'm just paying to keep the server up :O
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06:35<zyga-ubuntu>that was quick, I just got a failure with detailed logs
06:35<@sjacobs>zyga-ubuntu: can you throw that in a ticket please?
06:37<microvb>would be super awesome if the entry with `` showed what it actually resolved to ... heh
06:37<zyga-ubuntu>scroll to the right, there are final URLs there
06:37<microvb>says "all mirrors tried" ... XD
06:38<microvb>probably hit that URL, downloaded an error in HTML format which is not the expected XML it requests, and didn't resolve anything further. checking theory now
06:38<@jhaas>reading this currently:
06:39<microvb>i got a nice xml file from there, so hmm.... new clicky. reading it now jhaas. :)
06:40<@sjacobs>`dig AAAA +short` ... i want a :dead:beef:cafe: ipv6 pool
06:40<microvb>^ i was just thinking that. ipv6 resolve issue potentially.
06:42<microvb>not sure why "" is in the IPv6 resolves
06:42<grawity>because it's in the CNAME chain
06:43<microvb>ah. never seen that before. so .... not a problem source then ?
06:43<microvb>all the dead:beef:cafe definitely are
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06:44<@sjacobs>zyga-ubuntu: we've been seeing some sporadic issues with ipv6 to ubuntu's security repo that we are tracking. i'd be curious if forcing ipv4 would cut down on the errors.
06:44<zyga-ubuntu>I'm collecting information on the snapd forum in case anyone wants to contribute there, that will help us file (possible) tickets later
06:44<zyga-ubuntu>sjacobs: worth checking, thanks!
06:45<@sjacobs>should just need to add -4 to that install command
06:45<@sjacobs>it would be valuable info to have.
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06:46<microvb>or maybe not.... i think i am incorrect regarding `dead:beef:cafe` as I thought that was reserved on ipv6 ranges....
06:46<microvb>well... `dead:beef` anyway
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06:46<grawity>why would those numbers be reserved
06:47<microvb>internal / local routing like / 192.168. / 10. / etc
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06:49<microvb>since i can't find anything to back that, I believe my initial assertion to be incorrect. There doesn't appear to be any reserved ipv6 ranges :)
06:49<grawity>especially not in the *middle* of an address!
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06:50<grawity>reservations are usually prefix-based, like fc00::/7
06:50<microvb>havn't worked with ipv6 enough to have known that :S .... still living in the stone-age in Canada
06:51<grawity>though IIRC there's *some* weird reservation of several highest interface IDs (something along the lines of *:ffff:ffff:ffff:ffxx) but I don't remember the purpose nor where they're defined
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06:53<grawity>ah "The 128 highest addresses within each /64 subnet prefix are reserved to be used as anycast addresses"
06:53<grawity>which is completely useless
06:53<Peng>Aslo isn't every address with a certain bit set reserved for universal EUI-64 addresses?
06:53<Peng>or a certain bit *not* set
06:54<Peng>One day I want to write a program to generate random IPv6 addresses, but it's too hard.
06:55<grawity>yeah, but not the kind of reservation that's enforced by protocol
06:55<Peng>Ah. Yeah.
06:56<Peng>Also the subnet-router anycast address.
06:57<microvb>been trying to get my ISP on Hurricane to bridge the gap of lack of ipv6 support here. I fear I will never see ipv6 implemented by Canadian ISP's in my lifetime.
06:57<microvb>not even partially :S
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07:23<zyga-ubuntu>I ran a loop testing ipv4 only mode but it failed as well
07:23<zyga-ubuntu>some more verbose logs from librepo:
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07:31<@sjacobs>zyga-ubuntu: thanks for checking. that would rule out the only issue i'm aware of. i just got around to getting my own tests up and running.
07:34<camacho>i have a question about wich data center is better to my case: my clients are on Mexico, i choose Linode Dallas, TX, USA data center, but they say it's a bit slow. From Spain (it's where i am), it's acceptable speed and i don't know how to check speed from MX
07:35<Peng>Fremont, CA, might be better for Mexico? It likely depends on which ISPs they use and where they're located in Mexico. But I dunno.
07:35<@jhaas>camacho: does slow mean "website loads slow" or "large files download slow" ?
07:36<camacho>it's a website, sorry
07:36<zyga-ubuntu>sjacobs: thanks!
07:37<camacho>sometimes they need to upload some image files, but are smalls. The main issue are post forms
07:38<@jhaas>you can ask them to download some files from this page and compare the results to yours -
07:38<@jhaas>or depending on the exact issue, we'd want to see MTR reports from MX -
07:38<@jhaas>if any of your clients are willing to run one
07:40<Zimsky>why is microvb fucking dogs?
07:41<Zimsky>and why is Woet still here despite a long and tedious history of personal and directed harassment, jhaas?
07:41<Peng>Geographically, you can't get much better than Dallas for most of Mexico. :-\
07:41<Zimsky>mexico city is closer to mexico than dallas
07:41<Peng>Southwest Texas is closer of course but Dallas and Houston are the big data center cities.
07:42<camacho>they are anonymous users and i don't know if i can get crazy installing things... but i'll try to get more information with the speed test
07:42<Peng>And 400 miles in the US doesn't make a big difference.
07:42<Peng>But maybe a lot of Mexican ISPs go through California?
07:42<@jhaas>camacho: if you mention the domain I could try some brief tests from a test server in El Paso I have access to
07:42<@jhaas>that's the closes I can get though
07:42<Peng>Nice :D
07:43<camacho>cool, @jhaas! it's
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07:47<@jhaas>I see an average 1.5sec curl response time from Barcelona and 0.4sec from El Paso (as one might expect) I'll try download speed real quick
07:48<camacho>i see, may be the problem is the origin network...
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07:48<camacho>thanks a lot to all!!
07:49<@jhaas>8MB/s from El Paso and 11MB/s from Barcelona (not much difference)
07:49<@jhaas>it does sound like an ISP problem
07:50<camacho>i think the same...
07:55<camacho>thanks, guys!!
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07:58<@sjacobs>zyga-ubuntu: this is odd...
07:59<@sjacobs>(the same thing you're seeing. no new discoveries)
07:59<Zimsky>sjacobs: when you applied to linode, did you state your name as "Jacobs, S."?
08:00<@sjacobs>Zimsky: i did not.
08:00<Zimsky>the rabbit hole deepens.
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08:16<@jhaas>(the rabbit hole is shaped like a J)
08:19<zyga-ubuntu>sjacobs: looking (in a call)
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08:39<Zimsky>how is someone "in a call"?
08:41<@jhaas>easy, you call a subreoutine
08:41<@jhaas>but with fewer spelling errors
08:41<Zimsky>who calls them subroutines any more?
08:42<Zimsky>at least that looks pythonic
08:45<@jhaas>or perhaps we should be ridiculous? zimsky.provide_synonym_for_subroutine.__call__()
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09:07<@sjacobs>zyga-ubuntu: i'm heading out, but i'll follow along with your forum post.
09:07<@sjacobs>i can reproduce exactly what you're seeing. every resource i'm finding gives no more help than "try again later".
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09:11<Zimsky>jhaas: (lambda T: (lambda zimsky: zimsky.provide_synonym_for_subroutine.__call__.__call__.__call__.__call__.__call__.__call__())(T.ClassType('zimsky', (), {'provide_synonym_for_subroutine': (lambda self: 'twat')})()))(__import__('types'))
09:12<Zimsky>you're ridiculous
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09:24<Chris_>What is the DNS manager pricing
09:24<Zimsky>jhaas: or you can just call eval() on the function's code object
09:25<armiller>Chris_: DNS is free as long as you have some other service on your account
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09:26<Chris_>does Linode have something like AWS RDS for databases?
09:26<armiller>Chris_: No, you would have to deploy your own database on top of a Linode
09:27<Chris_>Can I point my DNS to Linode from my Domain provider i.e. GoDaddy or must I use the Linode DNS manager?
09:28<@sjacobs>Chris_: your choice.
09:28<Chris_>Thanks for the speedy answers!!
09:29<Chris_>I looked at the $20 option, if this instance runs 24hours a day will I sill only pay $20 / month?
09:32<@sjacobs>Chris_: yup. it'll be hourly, up until that listed monthly price.
09:33<Chris_>Almost done - I dont understand something: if I set the Linode Nameservers in GoDaddy, how will my domain be found which is on some server with Linode?
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10:00<zyga-ubuntu>sjacobs: thank you
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10:22<microvb>Chris_ you will add entries into Linodes DNS management system
10:37<Woet>microvb: if you'd use tab completion you'd realize he's no longer here
10:37<Woet>in fact he left 55 minutes ago
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10:53<Vicky>Can we take linode VM image as OVF format and use it on VMware server?
10:53<Vicky>please confirm
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10:56<mathable>Hello, does linode have documentation on their datacenter security standard compliance (stuff like SOC2)
10:56<mathable>a quick google search didn't show anything immediate
10:56<armiller>mathable: It varies by data center
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10:57<armiller>They aren't listed publicly but if you open a support ticket or email they should be able to get you whatever certificates they have for a data center
10:57<mathable>ok, thanks
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11:33<jstitt>hey Linodians!
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12:12<Vittorio>Hi I work for Med Computer srl. We had an account that we close on 22 Nov 2017
12:12<Vittorio>Our office has checked a payment from your service
12:13<Vittorio>Actually the account is close and is not possible to get the invoice
12:13<Vittorio>at the same time i want to be sure that we don't receive any more any other payment
12:14<armiller>This is a community channel, you probably want to email
12:14<armiller>We wouldn't be able to assist you with any billing issues here. This is just people who like linode hanging out
12:16<Vittorio>ok sorry
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12:17<dzho>it happens, don't worry about it, just please understand the limitations.
12:17<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
12:18<dzho>Vittorio: like, you should not send to this channel account details, credit card numbers, passwords, etc :-)
12:18<Woet>you can pm me tho
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13:03<zyga-ubuntu>sjacobs: we switched to (not download.) and the error went away
13:04<Peng>Fewer servers, no IPv6, eh
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13:34<joelt>hello what is the proper linode support email address? i have sent a support email and was curious if it was in the queue and ticket number
13:35<joelt>ok that is correct, what is the usual turn around response time?
13:35<ponas>depends on the nature of the tickets, but probably less than an hour
13:36<ponas>haven't created a ticket in a while - a few years ago I got an answer in 10 minutes
13:38<joelt>thanks ill just keep waiting it out
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13:43<Gdonev>I am trying to get some sales questions answered quickly
13:43<armiller>Okay ask em then
13:43<smallclone>Gdonev: this is a community channel but i'd recommend just asking
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13:44<Gdonev>Ok then, any ideas on how to reach sales team of linode by chat/phone?
13:44<linbot>If you need to contact somebody at Linode in an official capacity you should open a support ticket or email Unofficial help & information is provided here on a best-effort basis
13:45<ponas>there's a good chance we can answer, though
13:45<dwfreed>Gdonev: fwiw, we can probably answer 99% of the questions they can
13:45<Gdonev>Anyways, i wanted to ask em for a custom setup and if they can easily add cpu cores to linode packages on the fly or more disk space
13:46<Gdonev>thanks guys
13:46<smallclone>there aren't custom plans..additional disk space will be possible at some point via block storage
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13:46<@jackley>Gdonev: our block storage service (currently in beta in Fremont) would allow you to add additional disk space.
13:46<@jackley>Gdonev: CPU cores are tied to your plan size. So you'd need to resize to a larger plan to get more CPU cores.
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13:47<Gdonev>ok, so i just pay more and get cores added or i have to move everything to a new server?
13:47<Gdonev>e.g just pay for new plan?
13:47<@bmartin>You will just upgrade your existing plan
13:48<smallclone>upgrading to a new plan requires powering off and being moved to a new host machine
13:48<@bmartin>^^ correct
13:48<Gdonev>you do the moving
13:48<@jackley>Gdonev: your data moves to the new host.
13:48<microvb>and is one-way
13:48<dwfreed>microvb: not true
13:48<smallclone>it's as simple as hitting a button
13:48<microvb>you can downgrade now ?
13:48<dwfreed>you always could
13:48<@bmartin>Yes you can
13:48<@bmartin>you just need to adjust your disk space first
13:49<@jackley>microvb: yes. that's been an option for a while.
13:49<smallclone>the only instance i know if where you couldn't is if you had add-ons or some other crazy legacy thing
13:49<dwfreed>> 5 years, going on 6
13:49<Hampari>I am new to using linode vps, I am attempting to run it on windows, it says my password has been denied everytime I put ssh root@ then the Ip
13:49<smallclone>in which case, get off of prepaid billing and stop paying for those ancient add-ons that at this point are pretty poorly priced
13:50<microvb>hmm... i recall not being able to .. or it lets you, but warns there could be data loss due to truncating the drive
13:50<dwfreed>i say that only because I started being an employee almost 6 years ago
13:50<Woet>Hampari: so what is your question?
13:50<smallclone>Hampari: for starters..change your password
13:50<dwfreed>microvb: the only operation that is allowed to cause loss of data is deleting a disk image
13:50<Hampari>I have downloaded putty, and followed the instructions, entered my password in correctly yet it still says my password has been denied
13:51<Hampari>I did change my password
13:51<dwfreed>microvb: or a linode
13:51<Woet>Hampari: evidently not
13:51<smallclone>did you do it that way?
13:51<microvb>heh.... obviously :)
13:51<Woet>smallclone: but he's using the correct password!
13:52<smallclone>hey maybe he is
13:52<smallclone>i dunno
13:52<smallclone>(but probably not)
13:53<microvb>has anyone successfully mitigated all the issues from meltdown/spectre ? checking the patch from MS, they only released a pre-patch that doesn't mitigate anything yet
13:53<dwfreed>microvb: if you have raw disk images, you cannot shrink them; that is the only thing that (in modern times) would prevent downgrading plans
13:55<microvb>gotcha. in the event you are using more space than the lesser plan, would it also prevent you from downgrading, or allow the downgrade and simply charge for the larger drive ?
13:55<microvb>(i've never downgraded ^.^ )
13:55<Woet>me neither
13:55<Woet>then again i never bought a linode
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13:55<smallclone>Woet: this is an odd place to be if you've never used a Linode..
13:56<@jalter>microvb: you'd need to reduce your disk usage to accommodate the smaller plan first
13:56<Hampari>access still denied
13:56<smallclone>Mayank: hi, feel free to ask your question
13:56<Woet>just here to keep Zimsky in check
13:56<Mayank>I am looking to buy a new Linode
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13:56<smallclone>ok cool
13:56<Mayank>I want to know if their are any discounts available
13:56<smallclone>you could use a promo code, i assume LINODE10 still works
13:57<smallclone>gives you a ten dollar credit on your account
13:57<smallclone>that's about it
13:57<microvb>Intel / AMD should be responsible and compensate / reimburse for damages caused by their *ahem* error
13:57<armiller>There are some 20 dollar discount codes floating around as part of promotions most of the time
13:57<Mayank>if i choose to pay in full for the whole year ... then can I get more discount
13:57<armiller>Mayank: No
13:58<Mayank>IS there an option to go in for Dedicated server
13:58<armiller>You can get codes that give your account credit when you sign up, but that's pretty much it
13:58<smallclone>all virtualized
13:58<Hampari>literally just changed my password
13:58<Hampari>still saying on putty Access denied
13:58<Mayank>yes virtualized...but the bandwidth would be shared....i want a dedicated bandwidth
13:59<@jalter>Hampari: are you sure you're changing the password for your Linode, and not your Linode account password?
13:59<Woet>then maybe the username isn't
13:59<Hampari>I shut it down, clicked rescue, and changed my boot password
13:59<smallclone>Hampari: did you following the securing your server guide and disable root login for ssh? that would also cause the problem you're seeing
14:00<Hampari>is there a link to that guide?
14:00<Mayank>What is the bandwidth we get when get Linode
14:00<Mayank>like in Mbps
14:01<Woet>Mayank: why dont you read the website?
14:01<smallclone>that's in the pricing page
14:01<microvb>i suspected a problem of this nature some years ago, as people at one point were able to access the shared memory of another virtual machine when on the same host --- the intel/amd problem that is. Although I never seen it happen on an AMD, only Intel based hosts. I do recall bringing it up at one point about a shitty host I moved from prior to hopping on Linode and was laughed at as "thats not possible" -- even though it was
14:01<microvb>happening as I could see shit in my memory from someone elses box -- so, stands to reason they could see stuff from my boxes memory.
14:02<dwfreed>neither Xen nor KVM shares memory by default
14:02<dwfreed>between guests
14:02<microvb>Regarding Linode, these boxes are damn stable, and cheap. They perform well, with only the occasional spike / hardware issue which is fair.
14:03<@jalter>Hampari: If you connect via LISH, you can try to login as root from there. If it works in LISH and not when you connect to your IP over SSH, then that suggests that your SSH setup could be the problem.
14:03<microvb>@dwfreed - while that is true, the software is designed to partition the memory, meltdown/spectre allow for it.
14:03<dwfreed>Xen in particular completely scrubs RAM prior to dom0 boot
14:03<microvb>KVM / Xen are sexy softs :)
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14:04<microvb>will be interesting to see how mitigation is handled in upcoming times -- i thought MS already had it covered (basically a bandaid on a gashing wound), however even their patch doesn't mitigate it just yet.
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14:05<microvb>and... they had to pull their AMD one due to bluescreens on AMD Athlon chips lol
14:06<Hampari>my brain hurts
14:06<Woet>are you sure an unmanaged Linux VPS is what you need
14:07<microvb>I am not sure how I feel about :
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14:08<microvb>have any of you (linode staff), had a chance to review that patch ?
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14:09<armiller>If you're looking for the attention of Linode staff this isn't the best place to get it
14:09<Hampari>anyway I can pay someone like 20$ paypal to set this up via team viewer, my brain can't comprehend this.
14:09<warewolf>microvb: who do you think is qualified to review a CPU microcode patch?
14:09<smallclone>Hampari: i really don't recommend doing that
14:10<armiller>Hampari: That's a short term solution
14:10<Woet>Hampari: so why did you get a Linode..?
14:10<armiller>As soon as anything breaks or needs updating you will need to pay someone again... and again... and again...
14:10<dwfreed>warewolf: if you could even read it at all
14:10<smallclone>Hampari: i'm having a bit of a slow day so i'll help youj if you want. did you try connecting via lish as jalter suggested?
14:10<warewolf>which you can't.
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14:11<warewolf>it's encrypted, and the encryption keys are literally embedded in the CPU itself
14:11<Hampari>I bought linode today, I am new to this so terms like LISH etc just makes things 20x harder
14:11<microvb>warewolf: The team responsible for compiling new kernels -- presuming they do code reviews on changes prior to builds ?
14:11<armiller>Microcode and kernel code are not the same thing though?
14:11<warewolf>microvb: what
14:11<Woet>Hampari: okay, so why would you buy something you don't want to learn and then pay someone to set it up?
14:11<Woet>Hampari: instead of just buying something that you can understand?
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14:11<Hampari>my friend recommended it too me
14:12<dwfreed>microvb: microcode is the cpu firmware
14:12<@mtjones>Hampari: Lish is just another way of connecting to your Linode. It's like plugging a virtual monitor and keyboard into your Linode and bypasses networking and SSH.
14:12<Woet>they're not your friend then
14:12<Woet>or you told them you knew how to manage a Linux VPS
14:12<Hampari>I mean vps is easy to use by the looks of it, impossible to set up for me though
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14:13<microvb>ok, perhaps I am missing something --- the patch is added to the kernel on compile (the one linked). From what I understand, no one can "patch" a CPU
14:13<Woet>Hampari: what makes you think it's easy to use?
14:13<Hampari>I downloaded putty, and I tried following like 10 different guides
14:13<Woet>Hampari: connecting to SSH is one of the easiest parts.
14:13<microvb>at least not once ready for distribution (like those fancy Xeons)
14:13<Hampari>isn't vps not controlling another pc?
14:13<Woet>Hampari: no, it's not
14:14<warewolf>microvb: no, you can "patch" a CPU, which is what CPU microcode is.
14:14<Hampari>then that goes to show, I do not know what I am talking about
14:14<Woet>Hampari: thats what you get after logging in
14:14<microvb>i have never seen a firmware update for a CPU
14:14<warewolf>microvb: you .. just ... linked it here
14:15<@jalter>Hampari: It's alright - everyone was new to this once :)
14:15<armiller>microvb: Maybe you just aren't paying attention to the right things then?
14:15<armiller>Microcode usually doesn't matter. Meltdown is the only reason people really care right now
14:15<Hampari>It is actually so complicated
14:16<dwfreed>microvb: the kernel tells the cpu "i have new microcode for you, here you go"
14:16<dwfreed>microvb: it must do this every boot, as it's lost each time
14:18<dwfreed>bios updates can also include microcode updates, in which case the bios does the update during post
14:19<dwfreed>note that since microcode can change how the cpu behaves (disabling features, primarily, like TSX in haswells), it should be done as early as possible
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14:19<@mtjones>Hampari: If you're still up for learning how to get started with a Linode just take it step by step and let me know if you have any questions.
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14:20<Hampari>awesine ty!
14:23<microvb>so after booting with that file in that folder, you can delete that file, and no longer need it through subsquent boots / re-installation of the operating system ?
14:24<microvb>nvm... dwfree answered
14:24<dwfreed>you need it every boot
14:24<microvb>that is pretty much what I was thinking, and thus why it really isn't a firmware update to the processor, as it isn't embedded into the CPU replacing the code on the CPU
14:25<microvb>it's a post process that occurs after :)
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14:28<microvb>sorry, there are many moving parts to this patch. I know MS is fixing it in their Kernel somehow, and figured linux is doing the same thing with their kernel -- and since the microcode patch from intel is linux specific, that it would apply -- instead it just loads after the init, and drive is initialized once the kernel can see the folder, before booting the rest of the kernel processess/drivers/etc
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14:39<warewolf>"since the microcode patch from intel is linux specific" <-- this is not accurate
14:39<warewolf>the microcode from Intel is Intel processor specific
14:40<warewolf>Intel distributes microcode updates to Windows PCs through microsoft, through windows update. It's formatted for Windows.
14:41<warewolf>Intel distributes microcode updates to Linux PCs primarially through their website, possibly through Linux distrubution packaging files working with the distribution's developers [e.g. Red Hat for Fedora]
14:42<dwfreed>the files on their website can technically be used by any OS
14:42<warewolf>the linux package you linked above contains the same microcode updates found in the microcode updates distributed through windows update, just formatted for Linux, since Linux is an entirely different operating system
14:43<warewolf>the only difference is the packaging / formatting of the microcode updates. The logical representation is the same -- it's just the packaging and formatting (binary for windows v.s. text for Linux)
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15:15<AlexMax>Got a qusetion - are there any plans to introduce high-CPU servers at some point
15:16<AlexMax>like, say, for a server that doesn't need a whole bunch of memory, but could really use some CPU power?
15:16<dwfreed>high CPU is much better done with dedicated servers
15:17<AlexMax>Yeah, but you can't get a dedicated server AND all the other nitices that Linode offers on the same private network and such
15:18<dwfreed>VPS and high CPU don't mix
15:19<dwfreed>it isn't profitable from Linode's perspective
15:19<Hampari>for some reason when I try connect it says Access denied
15:20<Hampari>after the password promt
15:20<AlexMax>Like, if there was a way to get low-latency connection from a dedicated server to linode itself, that'd be kinda nice
15:21<AlexMax>like with the private network
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15:22<AlexMax>I think some hosts do have "performance" instances
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15:25<infoinfo222222>i have a problem can someone help me :D
15:25<millisa>we won't know until you give more details
15:28<infoinfo222222>after billing i can't acced to my account it shows userrname or password incorect
15:28<infoinfo222222>and when i try to resset it
15:28<infoinfo222222>i don't get any email
15:29<millisa>sounds like something you'd need to talk to support about.
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15:31<infoinfo222222>thanks mellisa
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15:32<Hampari>I try log on through Patty, when I enter my password it says access denied, does anyone have a resolution?
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15:33<millisa>if it's for a linode you just spun up - maybe you aren't using the right password?
15:36<Hampari>I am 100% using the right password as when I log in with root local it accepts my password
15:36<Hampari>but when I try log in the standard way it denies me
15:36<millisa>you can login as root via lish, but can't login via ssh?
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15:37<millisa>can you ssh in using a non-root user?
15:37<Hampari>I logged in with lish, but when trying to log in with patty it denies me
15:38<Hampari>not sure how you would do that, as I am new to this. smallclone helped me with lish
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15:43<teemu>Hampari: which linux distribution are you using?
15:44<teemu>you see, you cannot login as root in ubuntu
15:44<Hampari>Not sure what that is, I am using patty and I am using ubuntu
15:45<teemu>ok, so: quit trying to login as root, and create a real user account
15:45<teemu>then use sudo with this user account
15:46<Hampari>is there any way to private message?
15:47<millisa>(I just spun up an ubuntu 17.10 instance; it logs in with root via ssh just fine...)
15:47<teemu>yes, but I don't want to get private messages
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15:48<teemu>millisa: afaik the root user is locked?
15:48<millisa>try it yourself.
15:50<Hampari>can I create a user through lish?
15:50<millisa>you can
15:51<millisa>you aren't in rescue mode are you?
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15:55<Hampari>I am not in rescue modwe
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15:56<millisa>do you see anything in the /var/log/auth.log when you try to ssh in as root?
15:56<smallclone>linode enables root ssh on all their images
15:56<millisa>(except coreos)
15:58<teemu>ah, I see
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18:12<linbot>New news from forum: General Discussion • Storage Full after only install Ubuntu <>
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19:32<linbot>New news from forum: Feature Request/Bug Report • Access to host SSH keys via the API? <>
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19:53<finn>Is there a way to get the SSH host keys of a new Linode via the API?
19:55<finn>even if could just get the console messages, it shouldn't be too hard to parse out of those
20:00<ponas>you could use a stackscript i guess
20:01<finn>it wont let me make a stackscript fore coreos
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20:03<linbot>New news from forum: Feature Request/Bug Report • Access to host SSH keys via the API? <>
20:03<finn>oh hey there's my forum post
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20:04<ponas>maybe an image:
20:04<ericoc>finn: replied, lish logview command will get you a linode's console log
20:04<finn>yeah, that's a PITA to do from a script
20:05<ericoc>i mean, it's a pain in the ass to rely on the console log for sure
20:05<ericoc>in general
20:05<finn>eh, a bit. it could be grep'd pretty easily to extract the keys
20:05<ericoc>> ssh -t ericoc logview
20:06<finn>oh hrm you can just pass it as an argument like that?
20:06<finn>that might work
20:06<finn>i'll give it a shot, thanks
20:06<ericoc>yes, check out the doc i linked in the forum post
20:06<finn>i haven't played with lish much
20:08<finn>are the lish server's SSH key's published anywhere?
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20:08<ericoc>again, the doc i linked in the forum post
20:09<finn>ug sorry i'll go read the whole thing
20:09<finn>i had just been skimming it
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20:15<finn>that's for dealing with my inability to RTFM, ericoc
20:16<ericoc>haha, no problem
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20:21<finn>okay am I still failing to read the docs or is there no way to add SSH keys to lish via the API?
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20:26<@mcintosh>finn: you can via the new API -
20:26<@mcintosh>note the authorized_keys field
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20:26<finn>ah hah!
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20:28<millisa>good job on
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20:33<linbot>New news from forum: Feature Request/Bug Report • Access to host SSH keys via the API? <>
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20:41<nate>That feels like such a horrible idea
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20:42<finn>nate: what feels like such a horrible idea?
20:43<nate>finn: Being able to access anything related to SSH keys over the API lol
20:44<finn>really? how so?
20:44<finn>host SSH keys should obviously be available, blindly trusting the first key you get is a horrible idea
20:45<finn>as for adding SSH keys to lish, meh, what would you be worried about?
20:45<LouWestin>Are we talking about the new cloud?
20:45<nate>finn: If it can access the authorized_keys field it's still a disclosure that people don't need to see, it's also a trust situation that it can't access any other files in the directory (such as any stored private keys)
20:45<finn>(I'm trying to think this through so i dont screw anything up)
20:46<finn>just to be clear, are you talking about lish or the host keys?
20:47<finn>and who are "people"?
20:47<nate>That forum post seems pretty clear on what it meant, and I don't really get how you don't understand what I mean by 'people'
20:49<finn>oh the forum post, so host keys? Providing access the the host's public key in a secure way to the user (via an API if needed) seems totally reasonable
20:49<finn>otherwise, how would you securely connect for the first time?
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20:51<nate>With the password I literally generated seconds before in the linode manager, or the linode manager could display you a key in the set up view. SSH itself is literally a 'secure' protocol, just because you're using a password for the first connection seconds after setup does not somehow make it immediately inherently insecure
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20:52<finn>ssh isn't magically "secure", you have to validate the key of the host you're connecting to. Otherwise a man in the middle attack would go unnoticed
20:52<nate>Again I saw reference to authorized_keys, I feel like you're confusing things or you're saying things confusingly.
20:52<nate>Perhaps you mean to say the system fingerprint?
20:53<nate>because authorized_keys has literally nothing to do with the initial fingerprint
20:53<nate>(ignoring the fact if someone is able to literally MitM you on a brand new linode creation you probably have vastly bigger things to worry about).
20:55<finn>i've never heard of a "system fingerprint", but the SSH host public key (the public key used by the sshd on the new linode instance) is something that should be available.
20:56<finn>yes, i;m familiar with public key fingerprints
21:01<finn>...which is what it looks like is all i'm going to get, because apparently coreos's bootup messages don't include the full public key. oh well
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21:02<SiteCrafter>Anyone here that can offer some Linode "Architecture" guidance?
21:03<millisa>maybe, we won't know until you ask your actual question
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21:05<SiteCrafter>Thanks! I just fired up my first Linode with a LAMP stack on Cent OS 7. Running Wordpress sites with a cPanel license. So far so good - the Linode is hardly breaking a sweat and everything is loading lightning fast.
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21:05<geabenitez>Hello to all, a quick question, I have installed Jira Software Server on my 2GB Linode using Ubuntu, right now, i am accessing using the IP and Port ( how can I assign a domain to it? (Jira is based on Java so it is using tomcat i think)
21:06<SiteCrafter>BUT my understanding is that it's a really good idea to have a second and maybe even third linode running as "mirrors" and the Node balancer directing traffic.
21:06<SiteCrafter>Where can I read about setting up a 'mirror' Linode?
21:07<SiteCrafter>And, how critical is doing this all?
21:08<millisa>not sure how easy it is to do a mirrored cpanel setup. You could however do the cpanel type backups and have it copy those backups off somewhere else (which could be another linode)
21:09<millisa>it wouldn't give you the same thing as a balanced/automatic failover, but you'd at least have a means of recovering if something catastrophic happened to the original linode
21:10<SiteCrafter>I do have off-site backups set up going to S3. My concern is the fallover in case of traffic spikes or some resource gobbling up a lot of CPU / memory.
21:12<SiteCrafter>So is cPanel the sticking point in creating a mirror Linode?
21:13<rsdehart>shouldn't be
21:14<rsdehart>oh, the fact that you're using cPanel?
21:16<SiteCrafter>Is that because of the licensing ... or just because cPanel doesn't function well in this environment (multiple fallover Linodes)?
21:17<millisa>The feature request for an HA cpanel setup says it isn't done yet:
21:17<rsdehart>thanks millisa
21:17<rsdehart>I haven't used cpanel much in almost a decade
21:17<SiteCrafter>Thanks - that's what I needed to know.
21:17<rsdehart>SiteCrafter: if you can kick the cpanel habit you should be golden >.>
21:18<millisa>it could still be possible if you want to manage a bunch of things to sync the files and get the databases in sync... sounds like bubblegum and bailing wire though.
21:22<SiteCrafter>Yeah, I've been a baby about the command line. I have to say, though, that the doc here are better than I have seen anywhere else.
21:22<SiteCrafter>Perhaps it's time.
21:24<rsdehart>it's liberating
21:25<rsdehart>it's a little-known fact that the "c" in "cpanel" stands for "crutch"
21:25<millisa>geabenitez: it's been a while since i've touched jira, but throwing nginx in front of it lets you handle most of the external name stuff (and cert) there:
21:25<SiteCrafter>Thanks all.
21:25<rsdehart>good luck!
21:25<SiteCrafter>I'm likely to need it.
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21:26<millisa>looks like this is a newer version:
21:26<geabenitez>millisa: thank you for the link, I'll check it out right now.
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21:26<millisa>oh; i guess that's confluence. the concept is the same though
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23:07<geabenitez>millisa: thank you for the help, i was able to complete the task with Jira
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---Logclosed Fri Jan 12 00:00:14 2018