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#linode IRC Logs for 2018-01-30

---Logopened Tue Jan 30 00:00:10 2018
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00:19<khoi>Hello user.
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01:02<Zimsky>jhaas: >what's you're
01:02<Zimsky>: (
01:04*jhaas cuts himself some slack
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01:04<Zimsky>s/ s.*//
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01:05<Zimsky>jhaas: I'dn't've said anything
01:08<Zimsky>english is weird
01:08<Zimsky>I feel like I've said that before
01:08<Zimsky>but, english is weird
01:10<Eugene>You're a towel
01:29<Zimsky>!towel Eugene
01:29<linbot>Zimsky: Point taken from eugene! (46)
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01:37<FluffyFoxeh>I don't think I've seen the " I'dn't've. " construction in text before. It looks odd
01:38<FluffyFoxeh>It doesn't sound as weird as it looks
01:39<Zimsky>do you mean contraction?
01:40<Zimsky>I feel like it's more common in british english, though not widely used at all
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01:53<linbot>New news from forum: Web Servers and Web App Development • Python3 easy_install3 not installing global <> || Web Servers and Web App Development • CSS and other data not pulling through on Drupal 8 after migration <>
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02:14<Bilalakmal>Dear support i need to ask is there any facility from which you can install vos application on my server
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02:16<Zimsky>what's a vos application?
02:16<Eugene>Its up ur butt
02:19<Zimsky>Eugene: know your enema.
02:20<FluffyFoxeh>keep your friends close and your enema closer
02:20<Zimsky>with friends like these, who needs enemas?
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02:28<Eugene>I could use a good cleanse
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02:30<Bilalakmal>centos5.11 32bit can linode provide that OS on server
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02:31<millisa>centos 5 went end of life at the end of march last year.
02:31<@jhaas>we have 6.8 still available for easy deployment, but if you really want to you can install whatever you want
02:32<@jhaas>but #eol
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02:35<Zimsky>but what?
02:37<FluffyFoxeh>Zimsky's parser couldn't see past the #
02:38<FluffyFoxeh>Zimsky: but \#eol
02:38<Zimsky>Segmentation fault
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04:00<rsdehart>damn it, you've killed Zimsky
04:02<Zimsky>you see this as a bad thing?
04:03<rsdehart>maybe I wanted to be the one to do it
04:03<Woet>definitely not a bad thin
04:03<rsdehart>ah well, as long as somebody did
04:06<Eugene>Every day I'm Linodin'
04:08<Zimsky>no you're not
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05:03<linbot>New news from forum: General Discussion • Linode and the Bitcoin Blockchain <>
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05:07<linodeuser1278>is there an option to get more space on linode without needing to upgrade the plan?
05:12<mattmcc>Block volumes are in beta and should go live in a few days, in Fremont at least.
05:12<@jhaas>linodeuser1278: as of this moment, only in fremont. soon, everywhere.
05:13<cheapie>If it's fremont-only, why does the volume creation page offer me a newark option too?
05:14<@jhaas>that was the first beta site, but newark currently has no available, and won't until we transition newark to the same hardware as in fremont
05:14<@jhaas>*no availability
05:15<cheapie>OK. I probably won't actually need one for another year or two at this rate, so I can wait :P
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06:24<ajgb>hello,any admin guys in here?
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07:23<felipersilva>hi can i ask for support here ?
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07:23<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
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07:53<Woet>bmartin: you scared him
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08:12<Zimsky>Woet: rpely psl
08:12<Woet>Zimsky: psi
08:12<Zimsky>Woet: have you ever been to a water treatment plant
08:13<Woet>Zimsky: have you ever been to a treatment plant
08:13<Zimsky>apology accepted
08:13<Zimsky>Woet: they're really fucking cool
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08:13<Zimsky>big pumps and pipes
08:13<Woet>i'm in asia
08:13<Woet>i dont think they treat their water
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08:13<Zimsky>I too, am in asia
08:13<Zimsky>pretty sure some places treat water
08:14<Zimsky>given that I went to a place that treats water
08:16<Woet>Zimsky: why wont you tell me where you are
08:16<Woet>i've literally been in most asian countries these past few months
08:16<Woet>we could hang out
08:16<Woet>exchange stories about bhanks
08:17<Zimsky>because then we would lose the magic of our little exchanges on irc
08:17<Woet>they'd be enhanced if anything
08:17<Woet>at least tell me the country
08:17<Woet>i bet its like Japan
08:18<Woet>or hong kong
08:18<Woet>something northern
08:31<Zimsky>kotelny island
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09:34<Cromulent>phew the linode backup service just saved me from a major cock up
09:36<@bmartin>!point Linode Backup Service
09:36<linbot>bmartin: HTTP Error 400: Bad Request
09:37<Zimsky>but does it save you from an embolism?
09:38<Zimsky>or Woet's bad breath?
09:38<ponas>!point &
09:38<linbot>ponas: Point given to &. (1)
09:38<Zimsky>!point 
09:38<linbot>Zimsky: Point given to . (1)
09:38<ponas>!point !point
09:38<linbot>ponas: Point given to !point. (1)
09:39<linbot>Zimsky: Point given to  . (1)
09:39<Zimsky>!unpoint hitler
09:39<linbot>Zimsky: Point taken from hitler! (-1)
09:39<Zimsky>how peculiar
09:40<ponas>!point '); DROP TABLE points; --
09:40<linbot>ponas: HTTP Error 400: Bad Request
09:41<Zimsky>!point '
09:41<linbot>Zimsky: Point given to '. (1)
09:41<Zimsky>!point `"\
09:41<linbot>Zimsky: Point given to `"\. (1)
09:42<ponas>the engineering is rock solid
09:42<Zimsky>sock rolid
09:42<ponas>except for not supporting spaces
09:42<Zimsky>depends on the kind of space
09:42<linbot>Zimsky: Point given to  . (1)
09:43<linbot>Zimsky: Point given to . (1)
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10:30<siscontrole> dear, I would like to know the values ​​of the services
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10:44<ponas>several million dollars
10:44<csnxs>at least one money
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10:57<siscontrole>Dear all, I am staying at Vultr for a week, and we are upset, because the basics do not work that is to use emais, only receives external emails and I can not send, we are a company that provides shared web hosting service, this is generating a great disorder, companies here in Brazil like Locaweb offer the services of webmail and what cost is expensive for us. Would you like to know if hiring the service with your company can send emails? I have mo
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10:58<siscontrole>I have more than 200 customer domains with this problem. We do not practice spam, we use commercial email that is informed in our site, how much we answer some client request the email is not going at all, I am very upset about it
10:59<@sjacobs>no ports are blocked, so as long as you have everything configured correctly, there should be no issue.
11:00<siscontrole>they claimed that I can not send email because smtp is blocked
11:01<siscontrole> here in the linode can I send email, my clients are oreclamando enough that the email does not work only receives, this is caused prejudice
11:02<@sjacobs>you can send email.
11:02<siscontrole> in the case I need 10 servers, hiring today, how long is the service available for use, since I will have to change the dns
11:03<@sjacobs>you can create 10 servers today. pricing is here:
11:04<siscontrole>in the case paid initial amount of how much? And how it is done the collection of services is per hour, or there is an invoice per month
11:05<siscontrole>I'm accessing the link now.
11:06<siscontrole> I'm moving on to my partner, and I'll hire you soon, grateful for the service
11:07<@sjacobs>you'll be invoiced at the end of the month for how much you used during the month.
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11:07<@sjacobs>if you used it the whole month, it will be the monthly price. if it wasn't a full month, it will be billed at the hourly price.
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11:08<siscontrole>let's do business
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11:14<armiller>!point sjacobs
11:14<linbot>armiller: Point given to sjacobs. (2)
11:18<@bmartin>Making deals
11:18<@bmartin>!point sjacobs
11:18<linbot>bmartin: Point given to sjacobs. (3)
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11:24<siscontrole>Dear you, accept payment by paypall
11:25-!-mode/#linode [+l 348] by ChanServ
11:25<linbot>Make a Payment - via PayPal (beta):
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11:36<smallclone>feel free to ask your question
11:36<Woet>siscontrole: as a shared hosting provider with 10 servers you should be capable of googling "linode paypal"
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11:41*relidy wonders if the !paypal command could be updated to point to instead
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11:46<smallclone>that section doesn't have anything about paypal in it currently, though it should
11:47<relidy>But .. but it does!
11:48<relidy>There's even a honking big video showing how to make a PayPal payment.
11:48<smallclone>no that's this:
11:48<smallclone>their rel links don't update properly when clicking the side bar
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11:48<smallclone>i think it's an issue since moving to hugo
11:49<relidy>That's what I linked to, but I guess you weren't directly addressing me :)
11:49<smallclone>no i was
11:49<smallclone>click on the link you posted
11:49<relidy>Yep, jumps to the right section
11:49<hawk>#making-a-payment != #payment-methods
11:50<@sjacobs>there were anchor links added to headers recently to get the url to update.
11:50<relidy>I literally sent ""
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11:50<smallclone>right and that is literally not the section with the video in it
11:50*relidy sighs.
11:50<relidy>I'm dumb
11:50<relidy>It seemed to redirect to the right place when I clicked on it. I blame Chrome
11:51<relidy>I probably just copied the link to the section below without realizing it. Sorry >.>
11:52<relidy>My point stands, that paypal shortcut could stand to be updated.
11:52<smallclone>ah i see it doesn't update in the url when you click on a section, now. you have to either copy link address or use the little anchor link thing that is next to each header
11:53<hawk>It's weird that it doesn't update when you click the ToC to the left
11:55<Woet>blame sjacobs
12:00<armiller>That's what he gets for being present and involved in the community ;)
12:02<relidy>!point sjacobs
12:02<linbot>relidy: Point given to sjacobs. (4)
12:02<relidy>!point armiller
12:02<linbot>relidy: Point given to armiller. (4)
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12:30<kier>hi all, having a weird issue with my terminal when sshing into my linode - some keys such as backspace and arrow keys aren't working properly
12:31<kier>ssh and sshd should both be running the same config as all of my other boxes, so I'm not sure why this only seems to happen when connecting to my linode
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12:32<smallclone>kier: you're not using lish via ssh, right?
12:32<kier>nope, plain ssh
12:33<relidy>tmux or screen involved?
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12:35<smallclone>so what's happening? you can't delete stuff / hit the up arrow to go through your history or something
12:36<smallclone>maybe your shell is messed up...what do you get if you run "echo $0"
12:39<kier>it looks like the keys are operating on the text I'm entering into the prompt correctly, but the cursor movements/screen updates are not. For example pressing backspace appears to insert a space, but typing "lx<backspace>s /" appears as "lx s /" in my termnal, but actually (correctly) has the effect of "ls /".
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12:40<smallclone>kier: are you using putty?
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12:40<kier>"echo $0" prints "-bash", which is the same as when sshing into another server that doesn't exhibit this issue.
12:40<kier>nope, openssh 7.5p1 on the client
12:41<kier>and same on the server too it appears
12:41<smallclone>right but what is the terminal emulator / os
12:41<smallclone>on the client machine
12:42<kier>terminator on NixOS
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12:44<kier>it appears "less" (on the server) prints "WARNING: terminal is not fully functional" whenever it is run. Googling suggests this is typically caused by an incorrect "TERM" variable, though in my case it's set to "xterm" as expected
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12:47<smallclone> that's a weird issue.
12:47<smallclone>what's the distribution on the linode?
12:48<kier>also NixOS. I followed this guide to install it:
12:56<smallclone>i don't really know much about might have better luck in their community, it seems like this has cropped up in their irc channel once or twice
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13:17<aaskilq>will block storage out of beta on 1st feb?
13:18<millisa>that's what the tickets indicated. or at least we'd be charged for them
13:18<aaskilq>then linode is responsible for any data loss due to problem
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13:19<aaskilq>as they said "This is a beta. Be smart with your data."
13:19<smallclone>i mean responsible in what sense? their ToS protects them from pretty much any instance of data loss if you're talking about responsibility in a monetary sense
13:19<aaskilq>but after beta they should be smart with our data and we feel relaxed
13:19<millisa>"You are solely responsible for all content within your account."
13:19<smallclone>you should always have a backup
13:20<smallclone>not a Linode backup. like, a real off site backup.
13:20<smallclone>if it's important
13:20<aaskilq>i have many backups on s3 and linode but block storage is completely stable now?
13:20<millisa>(section 9 of the tos specifically covers loss of data)
13:20<smallclone>it's stable enough that they're releasing it
13:21<smallclone>and it's certainly not as if they rushed it out..
13:21<aaskilq>then we will be confident
13:21<millisa>I've had volumes since nearly the beginning of the beta. There has been only one instance where they had to force a restart
13:22<aaskilq> • Invalid Label length - must be between 1 and 48 characters error on creating block storage
13:24<aaskilq>ohh they were showing validation errors but volumes were created on back
13:24<aaskilq>they should correct it asap
13:26<aaskilq>same problem on attaching volume to linode :(
13:26<aaskilq> • Invalid Label length - must be between 1 and 48 characters
13:27<millisa>what did you give the volume as a label? i just tried creating a new one and attaching it and it appeared to work fine
13:27<aaskilq>first time "exten"
13:28<aaskilq>then "volume1"
13:28<smallclone>yeah i just created and attached one in fremont without issue
13:29<aaskilq>can you please try same name?
13:29<millisa>i tried 'exten' worked fine.
13:29<aaskilq>then whats wrong with me
13:29<millisa>looks like it forced me to do at least a 10gb volume. that's new since the beginning. (I have 1 and 4gb volumes still)
13:29<smallclone>i bet it's referring to the name of your config profile
13:30<aaskilq>same problem with new name :(
13:31<aaskilq>creating support ticket
13:31<aaskilq>thanks for help guys
13:32<millisa>could screenshot what you have in the form on the add a volume page, before you hit submit, then screenshot what it says after submit?
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13:35<aaskilq>and volume is present in the list after error.
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13:36<millisa>does it do the same thing if you don't attach it to something?
13:36<smallclone> aaskilq: could you screenshot the dashboard of the linode you're trying to attach it to?
13:36<aaskilq>nope it saves fine
13:37<aaskilq>if i submit with attach to field
13:37<smallclone>what's the name of the configuration profile on that linode, specifically?
13:37<aaskilq>it seems like problem attaching
13:37<smallclone>/ is it a restore of a backup from the backup service?
13:38<aaskilq>yes it is
13:39<millisa>CHange that configuration profile name to something shorter and meaningful.
13:39<smallclone>this is an annoying bug where a restored backup has a config profile name that is longer than users are actually allowed to make them
13:39<smallclone>it'll work if you make it somethijng shorter
13:39<aaskilq>ohh that can be the problem
13:39<smallclone>mcintosh ^ probably already knows about this but just in case
13:40<aaskilq>will my linode work normal after renaming?
13:40<smallclone>renaming the config profile doesn't really do anything
13:40<smallclone>it's just a label
13:40<millisa>assuming it worked normal before...
13:40<smallclone>but it will allow you to mount the volume
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13:47<millisa>so . .did changing the profile name fixit?
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13:50<aaskilq>@millisa yes
13:50<aaskilq>it fixed
13:50<millisa>!point smallclone
13:50<linbot>millisa: Point given to smallclone. (9)
13:50<aaskilq>haha linode has bug there
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14:01-!-mes is "Mark Sutton" on #oftc
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14:07<Mark>Is there anyone here who can help with a Linode Account?
14:07<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
14:07<smallclone>Mark: this is a community channel, account stuff is probably best handled through tickets
14:07<relidy>Just be warned it is a public channel
14:07<Mark>Yeah I know this is an IRC channel
14:08<@bmartin>we will not be able to discuss specific account details in here but we can answer questions. How can we help you Mark
14:08<dzho>Mark: not everyone understands or appreciates what that means, and so sometimes we ... see thing we wish we hadn't
14:08<dzho>anyway, welcome. What's up?
14:08<Mark>A client of mine just made a fresh account with my guidance. He lives on the west cost whereas I'm on the eastcoast. After he shared his details with me I tried logging in but with no luck.
14:09<Mark>Does it take some time for the new account to be able to be accessed?
14:09<dzho>it can, yes.
14:10<smallclone>that's only if it's been flagged for review
14:10<Mark>Can you check if it's been flagged?
14:10<smallclone>in which case, if your client used their email address for the account, they should have received an email
14:10<millisa>a couple of mails even.
14:10<smallclone>however even in that case you should still be able to log in
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14:11<smallclone>(i think, you just wouldn't be able to do anything)
14:11<smallclone>i could be wrong on that point though it's been a while
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14:11<smallclone>what's the message you receive when you try to log in?
14:12<Mark>— Invalid username or password —
14:12<Mark>My client is sternly swearing to me that it's the right info
14:12<millisa>did they get the 'welcome to linode' mail where they verify the email?
14:12<sunsun>how can you issue an escape sequence e.g in vim when using the lish console?
14:13<dzho>sunsun does ctrl ] work?
14:13<Mark>So I'm wondering if maybe it just takes time for the info to get into the database, the CDNs or whatever, since I'm in a far off location from him
14:13<Mark>Yes he got the Welcome to Linode email
14:13<smallclone>Mark: nah that shouldn't be it
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14:13<millisa>and assuming they did click the link to verify the email . .could they login?
14:14<skycapfinancial>hi where can i talk with tech support at linode?
14:14<Mark>He sent me screencaps from the manager page, so I can see that he got in
14:14<smallclone>skycapfinancial: this is a community channel but we can answer most non-account-related questions
14:14<smallclone>otherwise, open a ticket or call
14:15<skycapfinancial>this is urgent as I made a mistake, and didnt know the server wiped out all files in there. The server made backup and I tried to restore with recent backup and www files are not there?
14:15<skycapfinancial>oh ok thanks
14:15<smallclone>did you add the backup service *after* deleting the files?
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14:15<skycapfinancial>will call them now
14:15<skycapfinancial>no i added back up service before it happened.
14:15<@bmartin>You can also open a ticket and provide the number here so we can have someone take a look.
14:15<@bmartin>Please keep in mind that as an infrastructure provider, the configuration of your services on our platform is ultimately your responsibility, though we're happy to provide guidance whenever we can.
14:15<skycapfinancial>amd made backup at server
14:16<smallclone>depending on when the files were deleted, it sounds like maybe you need to restore from an older backup
14:16<sunsun>unfortunately I am using an iipad and the gods at Apple decided that no control key is needed. my external bluetooth keyboard is not recognized by the lish console
14:16<millisa>Mark: if they can login, you can login (assuming they don't have 2factor enabled, or the whitelisting enabled)
14:17<millisa>pretty sure those wouldn't give the invalid user message though.
14:17<Mark>Okay thanks, I'm gonna try to get him to log out and log back in using the details he sent me
14:18<smallclone>sunsun: iirc most ipad terminal applications (prompt at least?) have an additional on screen keyboard with stuff like control
14:18<smallclone>not ideal ofc
14:18<millisa>he could also create an unrestricted account for you under 'Account'->'Users and Permissions'
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14:23<Mark>If he's able to log in using the info he sent me, then I'll ask him to do that, thanks
14:23<Mark>Just a side note, I'm impressed with how active this IRC channel is
14:25<smallclone>yep it gets pretty wild in here
14:26<@bmartin>We like to have fun
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14:58<frus>i am using prompt , an ios app. how can I connect via ssh to the lish console ? the dashboard shows the command ssh -t ñameofvps
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14:59<millisa>put '' on 'ssh' line where the hostname goes. put your linode manager user/pass on the next two lines. it should drop you to a prompt that you can type nameofvps
15:00<millisa>er, not network
15:00<millisa>(assuming your linode is in newark)
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15:02<millisa>er, and put the hyphen where it belongs (lish-newark)
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15:04<Mark>Okay this is super weird
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15:05<Mark>We accessed the password that's saved on Safari, he sent it to me, and it finally works, but it's the exact same password as the one he previously sent me
15:06<Mark>Is it possible that they were from some different character set or something?
15:07<millisa>could be
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15:16<frus>can anyone help me with accessing lish from ssl
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15:17<millisa> which part is throwing you?
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15:18<frus>using ios , prompt is the name of the app. using as the address . my username and password and my password is being rejected
15:18<millisa>lish-newark, not lish-network
15:19<millisa>assuming your linode is in newark
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15:21<frus>right . yes it is in newark
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15:26<frus>the port is 22?
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15:38<smallclone>hmm maybe prompt doesn't support tty allocation
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15:38<millisa>(I have prompt, I tried it)
15:39<smallclone>oh cool
15:39<millisa>looks like this: +
15:46<smallclone>i would probably use my ipad most of the time if i weren't always on my work computer
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15:57<@nmelehan>Coda is nice for iPad
15:57<waltman>I connect to my linode using prompt all the time.
15:57<waltman>I have it set up to use ssh keys. I don't recall if it worked without that, but I think it did.
16:00<smallclone>yeah it's not bad, iirc the annoyance was mostly about it not just displaying the most commonly used servers right away
16:00<smallclone>instead it always showed that stupid quick connect thing that no one ever uses
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16:08<waltman>But you can save a server and then it shows up in a list on the top left.
16:08<waltman>I set up a bunch of them when I got my new iPad, then promptly forgot how I did it. :)
16:10<smallclone>yeah but you have to go and click on that drop down list every time
16:10<smallclone>it made me unreasonably annoyed
16:10<waltman>as opposed to doing what?
16:10<smallclone>as opposed to just displaying your saved servers when you first open the app
16:10<smallclone>since that's what anyone would reasonably want
16:12<waltman>I'm an easily annoyed person, but that single tap has never bothered me. :)
16:17<smallclone>tiny UI things drive me completely nuts
16:17<smallclone>like the fact that neither firefox nor chrome on iOS automatically select the search / address bar when you open a new tab
16:17<smallclone>only safari does
16:20<gparent>and the version of firefox im using
16:21<gparent>glad im using the special focus selection build
16:22<gparent>oh only the mobile, I see
16:22<gparent>i just throw my phone at the wall and reach a computer
16:36<linbot>New news from forum: General Discussion • Unusual: no response from support for over 24 hours <>
16:39<gparent>ah sweet, meltdown is finally sending my tokyo linode to KVM
16:39<gparent>I was wondering if I was gonna need to ticket to get to the new plans
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16:46<linbot>New news from forum: General Discussion • Unusual: no response from support for over 24 hours <>
16:47<gparent>the real reason behind the delays is having to answer forum posts about the delays.
16:47<armiller>Questioning the delay only creates further delays
16:47<armiller>It's truly a vicious cycle
16:47<gparent>And we'll live with the spectre of linode staff suffering a meltdown at any time, if we continue in this path.
16:48<armiller>!point gparent
16:48<linbot>armiller: Point given to gparent. (2)
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17:30<AlexMax>W A I T
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17:35<starry_eyes>Hi, I am a newbie just installed a LEMP stack on Centos 6.8. Now, Squirrelmail. The login page fails with an error saying that it could not write the config file. I checked the permission and they are owned by nginx. Any ideas on how to get squirrelmail working properly_
17:36<millisa>probably needs to be owned by whatever user the php-fpm pool is running as
17:37<starry_eyes>how do I find out what user php-fpm is using
17:39<starry_eyes>i just found out art Starting php-fpm: [30-Jan-2018 22:38:19] ERROR: unable to bind listening socket for address '': Address already in use (98) [30-Jan-2018 22:38:19] ERROR: FPM initialization failed
17:39<starry_eyes>any help will be greatly appreciated by this newbie
17:39<millisa>on centos php-fpm is usually configured at /etc/php-fpm.conf and /etc/php-fpm.d/*
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17:42<smallclone>not not sure why you'd do a fresh centos 6 deploy now since it's already past the point of getting full updates
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17:53<starry_eyes>I cannot start PHP-FPM on my LEMP stack. The error message is that it cannot bind listening socket. In both the /etc/php-fpm/conf and the php-fpm.d/www.conf both the user and group are correctly set to nginx
17:54<millisa>that sounds like it or something else is already on the port.
17:54<starry_eyes>how can I check
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17:55<millisa>netstat -tulpn|grep 9000
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17:56<starry_eyes>php-cgi is on the port
17:57<starry_eyes>I am using fastcgi so I makes sense. But, Squirrelmail is still unable to work due to permissions and NGINX has the permissions
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18:25<kenyon_>wtf, my linode is totally unresponsive again. is this a new bug of the post-meltdown kernel? can't even get a prompt with lish
18:26<DrJ>I haven't had any issues kenyon_
18:26<DrJ>might be better if you open a ticket
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18:27<kenyon_>guess so. this has happened twice now since the recent upgrade. can't remember this ever happening in the previous 7 years
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18:38<@scrane>Hey kenyon_, I think the best bet here will be to open up a ticket and we'll be able to take a look and see if there's anything we can do to help with this.
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18:51<synfinatic>good afternoon
18:51<synfinatic>or morning/evening or whatever
18:52<gparent>good whatever!
18:52<Milly>Need some urgent help ... I have a client who's on your managed ubuntu plan. She needs CPanel installed asap
18:52<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
18:52<Milly>she assumed it was included in the package she signed up for ... apparently she has to switch to CentOS and pay another fee
18:52<synfinatic>also, cpanel licenses aren't included with Linode
18:53<synfinatic>i can't confirm or deny cpanel supports ubuntu as I've never used cpanel
18:53<synfinatic>pretty sure I've heard it supports CentOS though
18:53<Milly>Neither have I ...
18:54<millisa>assuming 'managed ubuntu' means the linode managed plan, it comes with free cpanel
18:54<Milly>Yep ... @ millisa
18:54<millisa>you'd probably need to open a ticket with Linode for that
18:54<Milly>however ... we were told that she needs to migrate to CentOS and then this particular cpanel install can occur...
18:55<synfinatic>told by whom?
18:55<Milly>Linode support
18:55<@scrane>our cPanel installations only work on fresh CentOS installations.
18:55<synfinatic>well they'd know
18:55<millisa>cpanel lists centos, cloudlinux, rhel and amazon linux (sort of) as requirements.
18:55<Milly>This should be something that's covered in a knowledgebase , or a transparent purchase process ...
18:56<millisa>that cpanel doesn't use ubuntu?
18:56<Milly>according to the support rep... no
18:56<gparent>on the opposite I'd assume they wouldn't install it unless it was on a supported OS
18:56<gparent>so by default id just assume I'd require CentOS
18:57<@scrane>I apologize this isn't more clear in our Managed documentation. You can read a little bit more about the installation process here:
18:57<gparent>(or RHEL)
18:57<Milly>thanks for the info.
18:58<@scrane>Is the Ubuntu installation your client has currently in production, or is this a fresh Ubuntu installation?
19:00<@scrane>If there is nothing critical on the Linode right now, you can delete either the Linode or its disks and redeploy a CentOS image. If there is critical information on the Ubuntu installation, the best approach will be to deploy a fresh Linode with a CentOS image. After we have installed cPanel on that, you can then use a service like SCP to transfer the files from the old Linode to the new one. Once the files are completely transferred you can then
19:00<@scrane> delete the old Linode.
19:02<Milly>thanks for the additional info.
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19:15<Lukas_>Is it possible to get a whois protection service on my linodes?
19:16<nate>Lukas_: Considering linode is not a registrar, that would be hard for them to provide
19:16<Lukas_>Thank you
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19:16<nate>Not really, plenty of cheap domain registrars out there that do...
19:16<nate>okay then
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19:28<@mcintosh>namesilo ftw
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19:38<DanielNM>mcintosh: thanks for that
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19:54<@mcintosh>np :D
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20:10<doane30>Is there a Ubuntu 14.04 distribution available for a new install?
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20:17<@rsyracuse>doane30: Yes, we have an ubuntu 14.04 LTS image that you can use on any new Linode
20:17<millisa>there is one under 'older distributions' still
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20:20<@mcintosh>wouldn't recommend starting a new install with ubuntu 14.04
20:36<doane30>I'd like to use Mail in a Box due to its easy setup and it only runs on ubuntu 14.04 Do you have any suggestions for an easy mail setup?
20:38<doane30>I just have one website and one email user
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20:56<@rsyracuse>doane30: You may want to try RoundCube
21:00<@rsyracuse>if you do use Ubuntu 14.04, you just might want to keep in mind that it's going to stop receiving security updates next year
21:01<doane30>I have used Roundcube in Webmail. Can it send receive pop3 emails?
21:02<doane30>In other words can I setup an account in Outlook to use Roundcube as a server?
21:02<rsdehart>isn't Roundcube just a clint?
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21:13<@rsyracuse>doane30: I don't believe it supports POP3. It is a client but I think depending on your needs it can help you to accomplish some of the same tasks
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21:14<@rsyracuse>you could also try configuring mailinabox on a newer version of Ubuntu, but since support for that is limited you might run into some problems
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21:15<nate>doane30: Roundcube (and most web-based apps) are IMAP based
21:30<doane30>from what I gather in some forums there would be problems with mailinabox with a newer Ubuntu
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21:57<linbot>New news from forum: General Discussion • Mixed mode errors after moving website to https / ssl <>
21:58<Zimsky>can I run nate on a linode?
22:03<rsdehart>Zimsky: when you run nate on a linode, nate runs you back
22:04<Zimsky>nah it forkbombs and segfaults
22:05<Zimsky>Woet: let's do business. reply pls
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22:16<rsdehart>I never understood "reply pls" and equivalents. "Oh damn, I wasn't going to respond to your question (given that it's usually accompanying a question) but since you asked I will, I guess"
22:17<Zimsky>it was a few weeks ago someone kept saying "reply pls" after they said their thing
22:18<Zimsky>it's not a common occurrence in my experience
22:18<dzho>I think it's easy to get caught up in describing a problem or whatever and not actually ask a question.
22:18<rsdehart>Zimsky: I see it from time to time in forum threads
22:18<dzho>"I'm just going to rant at you for a while"
22:20<Zimsky>I take that approach with Woet
22:20<Woet>which country are you in Zimsky
22:20<Zimsky><Zimsky> kotelny island
22:21<Zimsky>where might you think that is?
22:21<rsdehart>sounds like it's near Nambia
22:22<rsdehart>which is totally a real country
22:23<Zimsky>are you confusing Zambia and Namibia
22:23<rsdehart>no, Trump did and I was taking the piss out of him
22:25<Zimsky>he could be an advocate of genocide and that wouldn't change the way I see him
22:25<Zimsky>(probably is)
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22:30<Woet>which country are you ACTUALLY in Zimsky
22:30<Zimsky>Woet: san marino
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22:35<FluffyFoxeh>trump SOTU wasn't half bad. Surprisingly non-crazy
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---Logclosed Wed Jan 31 00:00:12 2018