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#linode IRC Logs for 2018-02-19

---Logopened Mon Feb 19 00:00:13 2018
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00:51<hi>hi
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01:10<rastaval>do you have yearly plan?
01:10<FluffyFoxeh>Nope
01:10<rastaval>ok thanks
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01:26<apollo>hello
01:26<apollo>i have a website
01:26<apollo>hosted at linode
01:26<millisa>sounds good so far
01:27<apollo>how to check its validation details
01:27<apollo>expiry details
01:27<millisa>What do you mean?
01:27<apollo>and renewal procedure
01:28<apollo>how to access hosting details of my website
01:28<millisa>I'm still not sure what you are asking for. If you are looking for the IP and info about your servers, you can login to the linode manager.
01:29<millisa>If you are looking for logon credentials for your server, you'd have set those up.
01:30<apollo>k
01:30<FluffyFoxeh>Linodes don't expire
01:31<FluffyFoxeh>You pay for them until you delete them
01:32<apollo>where can i chek my last payment and plan
01:32<apollo>actly the guy who handled all this has left
01:33<apollo>and my website is not working
01:33<apollo>so m stuck
01:33<apollo>kindly help
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01:33<millisa>Do you know your login information for the linode manager?
01:33<apollo>no
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01:33<millisa>Do you know the email address used to sign up at linode?
01:34<millisa>(the manager is at https://manager.linode.com/ there is a forgot username link where you can put in the email address used)
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01:38<apollo>is there any way to contact support team of linode
01:38<millisa>!contact
01:38<linbot>https://www.linode.com/contact
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03:24<linbot>New news from forum: General Discussion • WordPress plugin install --> can't create directory <https://forum.linode.com/viewtopic.php?t=15822&p=75943#p75943>
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04:19-!-io____ is "s.marin" on #php #linode #debian
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04:23<io____>hallo can I swap the IPs of 2 linodes?
04:29<mattmcc>Yep.
04:29<mattmcc>Look under the remote access tab for a node, there's an 'IP Swap' link
04:33<io____>@mattmcc ok thanks found it
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05:09<virendra>does it provide email server?
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05:58<MrPPS>buffer #archlinux
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06:04-!-jback is "Jasper Backer (jhq)" on #linode #debian #soleus #powerdns #nllgg #debian-next #anmd
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06:17<MAk>hello
06:18<@bmartin>hello
06:18<MAk>i am having an issue , after the migration of a multisite wordpress site which was created aroung 2013
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06:19<@bmartin>do you have a ticket open so we can take a further look?
06:19<MAk>now when we try to access the sites its getting redirected to something like this : http://159.65.9.175/wp-signup.php?
06:19<@bmartin>Have you checked any of the logs for anyone making changes? Please keep in mind that as an infrastructure provider, the configuration of your services on our platform is ultimately your responsibility, though we're happy to provide guidance whenever we can.
06:19<@bmartin>Do you have a support ticket open currently?
06:20<MAk>nope we dont have a ticket , i ws googling and got the site
06:20<MAk>and i dont have the access toit
06:20<MAk>can you help us ?
06:21<@bmartin>We are not going to have access to it so it will be difficult for us to help in this situation. When you say you don't have access do you mean you don't have access to the Linode account where the site is hosted?
06:21<MAk>yes
06:22<MAk>just have the wordpress server details
06:22<@bmartin>Did you set up the site or do you have a developer that did this for you?
06:22<@bmartin>We will not be able to login to the wordpress and make changes
06:22<@bmartin>without a support ticket we aren't able to look into this much further.
06:23<MAk>i have a wordpress designer
06:24<MAk>we used a plug in called wordpress guru tomigrate
06:24<MAk>now when we try to asscess the site its getting redirecrted to the abvoe server.]]
06:25<MAk>its only the redirects and if we change any settings the site is down '
06:27<@jmetz>you might want to reach out to your developer if you are unable to open a ticket. As bmartin mentioned, we do not have access to your Linode, so we are unable to troubleshoot it on your behalf.
06:27<@bmartin>We do not have access to the internal configuration of your Linode and Wordpress site. We are unable to trouble shoot from that end. Without a support ticket verifying ownership of the account we don't have the ability to look into the account. This doesn't sound like an issue with the hosting. It sounds directly related to internal configuration.
06:42<ponas>MAk: sounds like wordpress has the wrong site url, this might help: https://codex.wordpress.org/Changing_The_Site_URL
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06:45<ponas>i guess multisite complicates the matter
07:25<linbot>New news from forum: General Discussion • WordPress plugin install --> can't create directory <https://forum.linode.com/viewtopic.php?t=15822&p=75944#p75944>
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08:07<Woet>wheres bhanks
08:07<@bhanks>!
08:07<@bhanks>they do allow me days off you know
08:07<Woet>Just me and my 💕daddy💕, hanging out I got pretty economically unstable🍆 so I started to pout 😞 He asked if I was down ⬇for something revolutionary 😍🍆 and I asked what and he said he'd give me his ☭commies!☭ Yeah! Yeah!💕☭ I equally distribute wealth!☭ I expand my glorious regime!☭ I swallow countries whole☭ 😍 It makes 💘daddy💘 😊happy😊 so it's my only goal... 💕☭😫Harder daddy! Harder daddy!
08:07<Woet>😫☭💕 1 commie☭, 2 commie☭☭, 3 commie☭☭☭, 4☭☭☭☭ I'm 💘daddy's💘 👑czar 👑but I'm also a socialist! 💟 He makes me feel safe💗!He makes me feel revolutionary💜! 💘💘💘He makes me feel everything a little ☭commie☭ should!~ 💘💘💘 👑☭💘Wa-What!💘☭👑
08:08<@bhanks>...
08:08<@bhanks>good talk
08:08<Woet>hows your day off bhanks
08:09<@bhanks>who could say
08:09<Woet>you
08:09<Woet>probably
08:10<@bmartin>What did I come back to
08:10<Woet>passionate friendship
08:10<@bmartin>I took a brief break time nap
08:10<@bmartin>and all kinds of daddy's and what not are being tossed about
08:10<@bmartin>:upset:
08:10<Woet>its about Russia
08:12<@bhanks>sorry @bmartin just in here stirring up trouble on my day off
08:12<@bmartin>I know all about that
08:12<Woet>are we on Slack now @bhanks :slightly_frowning_face:
08:15<@bhanks>I use carrier crows for work related messaging
08:15<Woet>why not pigeons
08:15<Woet>they're better at it
08:15<@bhanks>i just prefer a crow
08:23<@bmartin>I've trained a series of rats i.e. Willard
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10:06<linbot>New news from forum: General Discussion • WordPress plugin install --> can't create directory <https://forum.linode.com/viewtopic.php?t=15822&p=75945#p75945>
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10:19<bter>hello
10:19<@sjacobs>howdy.
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10:20<bter>172.104.99.58
10:22<bter>Which data center does this server belong to?
10:22<bter>172.104.99.58
10:23<bter>We need to increase VPS!
10:24<@sjacobs>we're not going to be able to handle that through IRC. if you open a ticket, support would be happy to take a look.
10:25<bter>ok,thanks!
10:25<Peng_>!mtr-atlanta 172.104.99.58
10:25<Peng_>:P
10:26<linbot>Peng_: The read operation timed out
10:26<Peng_>:(
10:26<Peng_>!mtr-atlanta 172.104.99.58
10:26<linbot>Peng_: [mtr-atlanta] 7.|-- linode.be15-10.br02.tok02.pccwbtn.net 0.0% 3 182.8 182.8 182.8 182.8 0.0 -- 8.|-- ??? 100.0 3 0.0 0.0 0.0 0.0 0.0 -- see https://mtr-atlanta.mn0.us/?c=c5f4413b for full mtr
10:26<bter>mtr-atlanta ?
10:26<Peng_>It's a thing to run mtr (similar to traceroute) from Atlanta.
10:27<bter>thanks
10:28<Peng_>That IP appears to be located in Tokyo 2.
10:30<bter>I'm not sure if it is Tokyo!
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10:32<@sjacobs>maxmind reports it being in tokyo, as well. https://www.maxmind.com/en/geoip-demo
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10:33<@sjacobs>if somewhere says it is not, they most likely need to update their geoip database. or stop enforcing things based on geoip.
10:37<dwfreed>BBC allows certain IP ranges it believes are in the UK unlimited access to its content
10:37<Peng_>It's pretty definitely in Tokyo 2.
10:37<dwfreed>this is what got many Linode ranges blacklisted, because people would sign up for Linodes to stream the Olympics without commercials
10:39<Peng_>If I signed up for a Tokyo 2 Linode, what could I stream illegally?
10:40<hawk>Something Japanese, maybe?
10:48<dwfreed>ooh, BBC now has their own streaming service
10:49<dwfreed>no more needing to tunnel through a Linode to get the latest Doctor Who
10:49<dwfreed>and it's only $7/mo
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10:52<@bmartin>Oooh I didn't know they had a streaming service
10:52<@bmartin>I love the BBC
10:56<linbot>New news from forum: General Discussion • WordPress plugin install --> can't create directory <https://forum.linode.com/viewtopic.php?t=15822&p=75946#p75946>
10:59<Eugene>Every day I'm Linodin'
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11:15<dwfreed>bmartin: I always said that I would pay the BBC if they had a way for me to do that; now they do
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11:36<linbot>New news from forum: General Discussion • WordPress plugin install --> can't create directory <https://forum.linode.com/viewtopic.php?t=15822&p=75947#p75947>
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13:48<Demo>Eugene: https://image.ibb.co/mCTSLn/linode.png
13:51<Demo>Linode Tee ^
13:52<cruxeternus>loool
13:52<@mcintosh>!point Demo
13:52<linbot>mcintosh: Point given to demo. (1)
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14:25<prometheus>hi
14:25<Demo>hey prometheus
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14:40<Demo>+1 for casting through my linode through chrome to my tv
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15:57<linbot>New news from forum: General Discussion • WordPress plugin install --> can't create directory <https://forum.linode.com/viewtopic.php?t=15822&p=75949#p75949> || Email/SMTP Related Forum • How to debug Sendmail <https://forum.linode.com/viewtopic.php?t=15823&p=75948#p75948>
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16:11<Demo>better.
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16:27<linbot>New news from forum: Email/SMTP Related Forum • How to debug Sendmail <https://forum.linode.com/viewtopic.php?t=15823&p=75950#p75950>
16:30<Demo>success
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16:42<Alex_>Does Linode offer any application performance monitoring tools or dashboards to use so I can monitor my site?
16:42<millisa>there's longview
16:42<millisa>the version that doesn't cost extra has limited history stored: https://www.linode.com/longview
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16:44<Alex_>I will start there, thank you.
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16:54<Alex_>outside of Linode, any recommendations for application perf monitoring solutions for a Java Play application? Thanks.
16:55<millisa>i like nagios for monitoring everything, but it's a pretty big learning curve if you haven't touched it before.
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17:14*tafa2 hates nagios
17:14<tafa2>too much to learn + not enough time
17:21<millisa>have been using it since late 99. beast you know, I guess.
17:21<millisa>well, it was still 'netsaint' then.
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17:30<tafa2>i'd love it if someone made something a lil bit easier
17:30<tafa2>(netdata is beatiful but not sure how well it serves it's purpose
17:31<MrPPS>adagios kinda makes an easy nagios
17:37<relidy>Any words of wisdom on Icinga vs Nagios?
17:37<tafa2>both extremely heavy? :)
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18:02<gecco>yo, linode, question for you, I have one main linode account but we're growing too big, and I need to split some of my linodes off into other accounts tied only to those who manage them, this is not going to setup alarm bells or cause problems, we pay all the accounts from the same credit card, and same company, this doesn't go against TOS or something right?
18:04<Peng_>right
18:04<Peng_>You should double check the ToS haven't changed, instead of just listening to me, but it's always been fine in the past.
18:06<millisa>gecco: in case you didn't see - y ou can setup user accounts in your main linode account that are limited to linodes/actions. https://linode.com/docs/platform/accounts-and-passwords/
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18:06<gecco>Peng and Millisa, thanks for htat
18:06<gecco>*that
18:06<millisa>(we only create different linodes if they need to bill to different cards)
18:07<millisa>er, different linode accounts
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18:31<Zimsky>bhanks: there are no "days off" when it comes to IRC
18:31<Zimsky>IRC is not a job
18:31<Zimsky>it's a lifestyle
18:35<MrPPS>it's a philosophy
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18:39<Zimsky>a philosophy it is indeed, MrPPS
18:39<Rey>Hi, how can I whitelist my ip ?
18:39<Zimsky>in what sense?
18:39<Rey>I failed login to many times and now cannot access ssh
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18:40<Zimsky>did you set up fail2ban?
18:40<millisa>Use Lish to get in and fix it
18:40<Rey>I'm not to sure if a fail2ban was setup
18:41<Zimsky>either way, use lish to log in
18:41<Rey>Okay, how do I use lish to log in?
18:41<millisa>!lish
18:41<linbot>LISH allows you to perform certain actions without having to log in to the Linode Manager. LISH's primary function is to allow you to access your Linode's console, even if networking is disabled. https://www.linode.com/docs/networking/using-the-linode-shell-lish
18:41<Zimsky>shellish shellfish
18:42<Rey>okay. reading what you sent
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18:44<rey>Trying to ssh in
18:45<rey>When I try tribilliards@lish-dallas.linode.com
18:45<rey>I get : Permission denied (publickey).
18:46<millisa>did you setup a public key for lish? did you disallow lish for users without keys?
18:46<rey>No, I have not setup any keys. Currently my ip is banned and was told to login using lish
18:47<millisa>(you can check by clicking on 'my profile', going to the 'lish settings' tab)
18:48<rey>Can this be done from cPanel? I can tether off my phone to access cPanel
18:48<millisa>cpanel wouldn't have anything to do with lish.
18:49<rey>Oh, okay. How can I whitelist my ip ?
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18:50<Zimsky>I think if anything, you need to work out why you're getting blocked by ssh
18:50<Zimsky>sshd doesn't usually do that by default
18:51<rey>I try to connect mulitple times using the wrong port and think my ip got flagged
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18:51<millisa>(cphulk might be what's doing it on the os/cpanel side https://documentation.cpanel.net/display/68Docs/cPHulk+Brute+Force+Protection )
18:51<tafa2>I was just about to say
18:52<tafa2>you'll need to login using the console (lish) from the linode dashboard
18:52<tafa2>and then get cPHulk to let you back in from the command line
18:52<tafa2>https://documentation.cpanel.net/display/CKB/cPHulk+Management+on+the+Command+Line
18:52<rey>I am not able to access cPhulk from the WHM
18:53<rey>secondly I am not able to access the server from my ip unless I tether to my phone
18:54<tafa2>I love it when you help people and they just don't really listen
18:54<tafa2>rey imma break it down
18:54<tafa2>go to manager.linode.com
18:54<tafa2>click on your linode
18:54<tafa2>click on remote access
18:55<tafa2>then click on the remote access tab - then click on "launch graphical web console"
18:55<tafa2>login to your server in that window (that is Glish) its like plugging in a screen and keyboard directly into your VPS
18:55<rey>Yes, I understand the flow of how to use the console. The proplem is I only have cPanel and WHM access
18:55<tafa2>so go to cphulk and whitelabel your ip
18:56<millisa>You don't have access to the linode account?
18:56<tafa2>or whitelabel it using glish and the documentation I sent you https://documentation.cpanel.net/display/CKB/cPHulk+Management+on+the+Command+Line#cPHulkManagementontheCommandLine-AddIPaddressestothewhitelist
18:56<rey>No, I am workign on a site for client who is using your VPS
18:56<tafa2>oh man
18:56<tafa2>im out
18:57<millisa>If you don't have access to the linode account and you can shell in, I don't see what we could do. You'll need to get appropriate access from them.
18:57<millisa>er, and you *cant* shell in
18:58<tafa2>could even be CSF if installed
18:59<rey>Okay, I can shell in using a differnt a ip but would like to get my physical ip whiteListed. I will see if I can do it command line but am doubtful as I have tried
19:00<millisa>you can shell in with root privileges?
19:00<rey>Checking to see my user has root privileges
19:00<tafa2>if you have root priv's just do
19:01<tafa2>. /scripts/cphulkdwhitelist <your_IP_address>
19:01<tafa2>(without the < > )
19:01<rey>awesome thanks! will give it a try. My connect will probably drop when I switch ips
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23:39<linbot>New news from forum: General Discussion • Know How To Start With Virtual Reality Technology <https://forum.linode.com/viewtopic.php?t=15824&p=75951#p75951>
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23:49<linbot>New news from forum: Sales Questions and Answers • Can I host gambling site (non-US based) on linode? <https://forum.linode.com/viewtopic.php?t=11215&p=75952#p75952>
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23:59<linbot>New news from forum: Email/SMTP Related Forum • Emails not being delivered <https://forum.linode.com/viewtopic.php?t=13728&p=75953#p75953>
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