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#linode IRC Logs for 2018-02-28

---Logopened Wed Feb 28 00:00:26 2018
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00:03<dwfreed>spammer is secretly millisa
00:04<millisa>wound dressing factory = worst barbie playset
00:06<@bhanks>lively chat tonight
00:06<Zimsky>top banter
00:06<@bhanks>>General Discussion • wound dressing factory
00:08<FluffyFoxeh>lmao
00:09<linbot>New news from forum: General Discussion • Duplicate Linode to new account <https://forum.linode.com/viewtopic.php?t=15843&p=76000#p76000> || Linux Networking • Troubleshooting SSL Certificate installation using Let's Encrypt. <https://forum.linode.com/viewtopic.php?t=15842&p=75998#p75998> || Email/SMTP Related Forum • How to debug Sendmail <https://forum.linode.com/viewtopic.php?t=15823&p=75990#p75990> || Sales Questions and Answers •
00:09<Woet>bhanks: turns out it's really difficult to stop spam in 2018
00:09<Woet>who would have known a generic phpBB captcha wouldn't stop it
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00:29<linbot>New news from forum: Customer Testimonials • network has been lost many times! we used Linode 4 yesrs! so bad now! <https://forum.linode.com/viewtopic.php?t=15892&p=76064#p76064>
00:29<Woet>SO BAD NOW!
00:29<Woet>VERY BAD!!
00:36<Peng_>Honestly, how many sysadmins wouldn't use exclamation points if they were having severe network issues.
00:36-!-renjel [~oftc-webi@112.204.189.7] has joined #linode
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00:36<renjel>hello there
00:36<millisa>hi
00:36<renjel>hi millisa, i got one question
00:37<millisa>!ask
00:37<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
00:37<linbot>hi
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00:39<linbot>New news from forum: Customer Testimonials • network has been lost many times! we used Linode 4 yesrs! so bad now! <https://forum.linode.com/viewtopic.php?t=15892&p=76065#p76065>
00:39<renjel>I'am planning to build/create a web hosting site, but I have so many options and can you give me some insight on starting a web hosting ?
00:40<millisa>That's a bit of a broad request; can you be more specific? do you understand what linode sells?
00:40<renjel>yah, i do
00:41<renjel>when it comes to shared hosting is it possible to re sell linode hosting plan?
00:42<millisa>If it's legal and you know how to set it up on a linode, generally you can do it.
00:42<millisa>there are several web server setup guides if that is what you are looking for: https://linode.com/docs/web-servers/
00:42<Woet>millisa: i have a patent on that question, please cease and desist
00:43<renjel>yay thanks a lot millisa
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01:17<ramlev>Hi there, i have closed my account ad got an email with the last bill, but i cannot get it as pdf, since i dont have the account anymore?
01:18<nmelehan>I'd recommend emailing support@linode.com, we might be able to get it for you still
01:19<nmelehan>In the email we'd ask that you include the username and the last six numbers from the credit card you used, that information will be needed to authorize you
01:19<linbot>New news from forum: Web Servers and Web App Development • web server error <https://forum.linode.com/viewtopic.php?t=15893&p=76066#p76066>
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03:31*dcraig tickles linbot around a bit with a large whitetip reef shark
03:31<dcraig>linbot always sends me PDFs...
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04:28<eric>anybody
04:28<Peng_>Hello
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04:29<eric>Lindo support is too slow, How I can get quicker reply from the ticket
04:29<@bmartin>Can you provide the ticket number so we can have someone take a look?
04:29<@bmartin>Also for urgent needs we have 24/7 phone support
04:30<eric>10021636
04:30<eric>Thanks
04:30<eric> [10021636]
04:30<eric>I'm oversea clients
04:31<eric>I can't call the phone support, the server is down(restricted), I need quick support for this emergent situation
04:31<eric>Thanks
04:31<eric>thank you for your help
04:32<@bmartin>We are working on this right now.
04:32<eric>Thanks
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05:20<linbot>New news from forum: General Discussion • Just want to say Hi. <https://forum.linode.com/viewtopic.php?t=15894&p=76067#p76067>
05:30<linbot>New news from forum: General Discussion • can Nodebalancer handel multiple domains with SSL certificates <https://forum.linode.com/viewtopic.php?t=15825&p=75967#p75967>
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06:22<cbirk>Zimsky's status: [√] rekt [ ] not rekt
06:23<@bmartin>got him
06:28<Woet>bmartin: i have an urgent need of friendship
06:28<Woet>I need quick support for this emergent situation
06:28<@bmartin>Good news
06:28<@bmartin>I am always here
06:28<@bmartin>and prepared for friendship
06:28<Woet>not always
06:30<@bmartin>I am here roughly 40-45 hours per week physically
06:30<@bmartin>but in spirit I am always here
06:30<@bmartin>and sometimes I hop in IRC at home
06:30<Peng_>if you're on IRC 100 hours per week you unlock the bonus level
06:30<@bmartin>༼ つ ◕_◕ ༽つ GIVE HUGS
06:35<@bmartin>I'll have to kick up IRC on the home machine
06:37<rsdehart>horrors
06:44<@bhanks>100 hours per week? jeeze what kind of people are on IRC that much!!
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06:46<moocow>can anyone help, im getting a 524 when doing a simple task like making a new DB
06:47<moocow>Its just timing out from phpmyadmin
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06:51<Woet>moocow: what do the logs say? ♫♪ ♫♪
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06:56<moocow>let me have a look
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08:20<linbot>New news from forum: Feature Request/Bug Report • not sure if a bug <https://forum.linode.com/viewtopic.php?t=15846&p=76068#p76068>
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09:20<henry>hello
09:22<@sjacobs>hello.
09:25<henry>are there?
09:26<@bmartin>He is her
09:26<@bmartin>here
09:26<@bmartin>as am I
09:27<henry>Linode 1GB this plan can install magento 2?
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09:27<@sjacobs>henry: yes.
09:27<henry>are your sure?
09:28<@sjacobs>http://devdocs.magento.com/guides/v2.0/install-gde/system-requirements-tech.html
09:28<henry>this is shared hosting or VPS hosting?
09:28<@sjacobs>they recommend 2GB, but that doesn't stop you from using a 1GB.
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09:28<@sjacobs>VPS.
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09:29<henry>what is price for that?
09:30<@bmartin>www.linode.com/pricing
09:30<@sjacobs>https://www.linode.com/pricing#all
09:30<@bmartin>yours is better
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09:37<henry>hello
09:38<@bmartin>hello henry
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09:39<henry>Linode 1GB this plan can install magento 2?
09:39<@bmartin>Yes it can though Magento recommends 2gb
09:40<henry>for 2GB Plan,how long i can buy?
09:40<henry>12 month?
09:40<@bmartin>We bill hourly for the time that the Linode is on your account (whether powered on or off)
09:40<@bmartin>You will pay monthly
09:40<@bmartin>www.linode.com/pricing
09:41<henry>it is VPS hosting right?
09:41<@bmartin>yes
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13:01<jcanto>hello
13:01<jcanto>following
13:01<jcanto>https://www.linode.com/docs/troubleshooting/rescue-and-rebuild/
13:01<jcanto>when I try to chroot
13:01<jcanto>chroot: failed to run command '/bin/bash': No such file or directory
13:05<jcanto>???
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13:10<dwfreed>jcanto: that lovely useless error is generally caused by a broken dynamic linker
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13:11<jcanto>lib and lib64
13:11<jcanto>?
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13:13<dwfreed>what does /media/sda/lib64/ld-linux-x86-64.so.2 /media/sda/bin/bash
13:13<dwfreed>output?
13:13<dwfreed>(hit enter too soon)
13:14<jcanto>no lib64
13:15<jcanto>q
13:17<dwfreed>pastebin 'ls -l /media/sda /media/sda/lib64 /media/sda/lib' ?
13:17<dwfreed>!sprunge
13:17<linbot><command> | curl -F 'sprunge=<-' http://sprunge.us
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13:17<dwfreed>^ that is useful if you're doing this from LISH
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13:23<jcanto>https://pastebin.com/rAquVhWu
13:24<dwfreed>oh arch
13:24<dwfreed>pastebin 'ls -l /media/sda/usr/lib64 /media/sda/usr/lib' ?
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13:28<jcanto>lib64 is a symlink of lib
13:28<jcanto>I created it
13:32<dwfreed>so what's in /media/sda/usr/lib ?
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13:34<jcanto>https://pastebin.com/LNg6YRwz
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13:35<dwfreed>hopefully there's more than that
13:39<jcanto>sorry, lish is very weird
13:39<jcanto>:)
13:40<jcanto>I tried sprunge but receive Internal Error
13:45<dwfreed>do <command | curl -F 'f:1=<-' ix.io
13:45<dwfreed>err, <command>
13:47<jcanto>http://ix.io/QHk
13:47<jcanto>bravo!!
13:47<jcanto>:)
13:48<dwfreed>so you have no dynamic linker
13:48<dwfreed>since you've said that lib64 is a symlink to lib
13:48<dwfreed>even in usr
13:50<dwfreed>not going to lie, you're better off restoring from a backup
13:50<jcanto>sorry, I didn't understand
13:52<jcanto>yes, I was thinking about that, just maybe there was something to do
13:53<jcanto>I really appreciate your help dwfreed
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14:25<Eugene>Every day I'm Linodin'
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14:31<pisseddev>Hello, I can't get backups working through the API ( old/legacy not v4 )
14:32<@mcintosh>the legacy API does not have backup support
14:33<pisseddev>mcintosh: thanks, It's just weird I found it through the documentation of linode.update & ansible's linode module
14:38<Demo>pisseddev: you can enable / disable / restore / return information on the backup service through API v4.
14:43<pisseddev>I'll check it out.
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14:43<@mcintosh>darn... too slow
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14:44*waltman shudderes to think what would happen if Eugene ever moved above the Arctic Circle.
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14:52<Demo>Eugene's famous, international.
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15:42<jeff__>hi, is there anyone who knows how is block storage charged?
15:43<jeff__>I know it is 0.1 USD per GB per month
15:43<millisa>tonight will be the first set of bills.
15:43<millisa>well, the first set that cost anything
15:43<jeff__>but, if I only use it for 3 days, and then delete it. Will I be charged for a whole month, or just 3 days
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15:43<dwfreed>3 days
15:43<millisa>in the past though, they show up as line items with a quantity next to it that matches the hours you had it spun up
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15:44<jeff__>sure? I really do not want accidentally spend hundreds of dollars because I am going to use 10TB or so
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15:46<jeff__>I will write them an email to check for sure
15:46<millisa>i can show you an invoice that has it
15:46<millisa>partial months that is
15:46<dwfreed>https://www.linode.com/blockstorage says it's billed hourly
15:49<millisa>https://ibin.co/w800/3tIiPonGfAcZ.png the last two line items on that invoice from last month show a 400gb block store that was up for 687 hours, and the next line is a 600gb block store up for 202 hours.
15:50<jeff__>thx!
15:50<jeff__>this is very helpful
15:50<millisa>i expect they'll just have a price other than zero in the unit price tonight.
15:51<jeff__>yes I heard that they offer feel trial
15:51<jeff__>I should have did it earlier
15:53<jeff__>Do I have to delete the block storage to avoid being charged? Or just detaching it from any server is enough
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15:53<millisa>with linode stuff, if it's provisioned in your account, it is charged. the on/off attach/detach state doesn't matter.
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15:54<jeff__>thx
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16:06<sas69>hello
16:06<millisa>hi
16:06<sas69>sup millisa
16:06<sas69>?
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16:07<millisa>I've got my rpi3's network booting without sd cards finally. I am most excited.
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16:07<sas69>Oh shit that's awesome
16:07<sas69>I bought a new SD card yesterday only to find out it was completely smashed inside
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16:10<react>RE: block storage volumes, are there benchmarks available regarding expected performance, iops, etc. or is that our responsibility? :)
16:11<dwfreed>there is no expected performance, particularly because it's a shared network-attached storage
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16:12<react>not even a percentile/SLA?
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16:13<dwfreed>Linode doesn't even have that for the host-attached storage
16:14<dwfreed>if you're seeing severe performance issues, sure, file a ticket, but there is no expected performance level
16:25<Demo>react: see this tweet, https://twitter.com/linode/status/959425109881745408
16:25<Demo>"We expect customers will see up to 150MB/s and up to 5K IOPS."
16:34<Demo>millisa: I'm thinking about buying a rpi!
16:35<react>thanks Demo, although I argue it should say something like that in the official docs ;)
16:35<millisa>Demo: they were on sale at Fry's this past week for ~$28. they are amusing.
16:38<relidy>I was a judge at a [junior|high] school science fair last weekend in CompSci. About 1/3 of the projects used a Raspberry Pi in some capacity. They really exploded in popularity at that level this year. I think I saw one project using one last year.
16:40<Demo>Cheapest rpi3 is around £31 which is around $42 damn.
16:40<Demo>react: you're welcome!
16:42*react fry squint, can't tell if sarcastic or not...
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16:57<Demo>react: https://community.centminmod.com/threads/linode-block-storage-early-access.11985/ - may be worth a gander to compare numbers :)
17:01<react>Demo: how'd you know I was measuring? :D
17:01<react>thanks for the link
17:08<Demo>react: we're all number crunchers at heart.
17:27<react><dwight schrute: FALSE>
17:32<linbot>New news from forum: General Discussion • can Nodebalancer handel multiple domains with SSL certificates <https://forum.linode.com/viewtopic.php?t=15825&p=76069#p76069>
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17:39<robert>hiii linode
17:40<millisa>hello. ooo.
17:40<robert>can /i talk to someone from linode?
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17:40<millisa>!ops
17:40<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact
17:40<millisa>!ask
17:40<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
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17:42<robert>my domain name is on a linode hosting
17:42<robert>the client just bought another hosting
17:42<robert>and I want to remove my domain from the linode hosting
17:42<robert>how can I do that?
17:42-!-V-Pariah [~viciouspa@129.63.5.158] has quit [Ping timeout: 480 seconds]
17:43<Demo>robert: point your domain nameservers to your clients hosting?
17:43<millisa>you want to remove the linode entirely? the dns entry? or just the virtual host from a linode?
17:43<robert>I want to remove it entirely cause he bought hosting with another company
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17:43<robert>can you check it out for me
17:43<robert>www.findre.com
17:44<millisa>looks like it still has ns1-ns5.linode.com set at their registrar.
17:44<robert>can we remove that
17:44<robert>?
17:44<robert>how can we remove that?
17:45<millisa>if you remove the domain from dns, their site would stop working. if you login to the linode manager, you can remove it from dns
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17:45<millisa>https://linode.com/docs/networking/dns/dns-manager-overview/#remove-domain-zones
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17:45<robert>we have a new hosting
17:45<robert>and the domain name is in the new company
17:45<millisa>you probably want to update your registrar before you do that then
17:46<robert>can you help me with that?
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17:46<millisa>looks like the domain is registered at godaddy. you'd need to do it in your godaddy account.
17:46<robert>I Asked them
17:46<robert>they told me its done here
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17:47<millisa>changing the name servers you use for your domain is done at your registrar...
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17:48<robert>whats the issue now
17:48<robert>?
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17:49<millisa>do you intend to keep using linode for dns services?
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17:50<robert>its not related to me
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17:50<robert>its the client
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17:50<robert>he want to use godaddy
17:50<millisa>then they need to setup dns services somewhere, then update godaddy to use that for their name servers.
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17:55<robert>contacting godaddy
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18:02<henry>hello
18:02<millisa>hi
18:02<linbot>New news from forum: General Discussion • Slow Support Time For Additional IP's? <https://forum.linode.com/viewtopic.php?t=15880&p=76070#p76070>
18:03<henry>i plan to buy 2GB plan
18:03<millisa>a good plan.
18:03<henry>i already have a domain
18:03<henry>how i can do?
18:03<millisa>how can you do what?
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18:04<henry>i mean i already have a magento 2 site with a my private domain
18:04<henry>if i buy 2GB plan.how to do
18:04<henry>how to move to your hosting?
18:05<millisa>There are some setup docs for magento at https://linode.com/docs/websites/ecommerce/
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18:07<henry>i mean how to move my domain to
18:07<henry>your hosting
18:09<henry>there?
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18:15<henry>hello
18:16<react>2GB for magento, ouch
18:16<react>gl
18:17<henry>how to move my private domain to your hosting?
18:19<rsdehart>henry: who set up your site?
18:19<rsdehart>I'd expect they might know how to transfer the nameservers and move the files over
18:20<rsdehart>there are generic processes but as far as specific instructions that will somewhat depend on your current setup
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18:22<henry>just show mw how to transfer domain to your hosting
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18:24<millisa>https://linode.com/docs/networking/dns/dns-manager-overview/
18:24<MrPPS>henry: linode is not a domain registrar; you can only host the DNS with linode, rather than the domain itself
18:24<MrPPS>as pointed by millisa
18:24<MrPPS>linode offers virtual private servers; that's the component you can use to host your website files/etc
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19:06<henry>hello
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19:10<henry>hello
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19:17<henry>hello
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19:18<henry>hello
19:21<HoopyCat>hello
19:23<henry>hello
19:23<henry>i just order 2GB plan
19:23<henry>please show me how to do next
19:24<henry>how to move my domain to your hosting
19:25<HoopyCat>henry: https://linode.com/docs/getting-started/ will get you started
19:25<HoopyCat>henry: from there, you can set up your web server and applications
19:25<@rsyracuse>henry: this documentation might help too http://bit.ly/2CPS7om
19:26<henry>so my order is your 2GB plan right?
19:27<smallclone>they don't know what plan you have
19:27<smallclone>you can determine it from https://manager.linode.com/linodes under the "Plan" column
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19:34<rsdehart>"Terrible official support. They just kept typing words instead of helping me"
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19:43<linbot>New news from forum: General Discussion • blind psychic supernatural <https://forum.linode.com/viewtopic.php?t=15895&p=76071#p76071>
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20:26<henry>hello
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20:27<henry>hello
20:28<smallclone>hello
20:28<smallclone>you can just ask your question
20:28<smallclone>you don't need to keep saying hello
20:28<henry>i can not install magento 2 site
20:28<dwfreed>smallclone: hello, is it me you're looking for?
20:28<henry>i can not use
20:28<smallclone>ok
20:29<henry>i want to cancel this order
20:29<henry>sorry
20:29<henry>please show me how to cancel order
20:29-!-Edgeman2 is now known as Edgeman
20:29<smallclone>henry: https://linode.com/docs/platform/billing-and-payments/#removing-services
20:30<smallclone>basically click "remove" next to the Linode on https://manager.linode.com/linodes
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20:49<henry_>hello
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20:50<henry>hello
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20:58<millisa>hi
20:59<HoopyCat>yooooooo
20:59<HoopyCat>sup
20:59<millisa>I have obtained poptarts. Life is good.
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21:03<henry>hello
21:03<millisa>hi. again.
21:03<HoopyCat>rawr
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21:06<henry>when i can get my refund?
21:07-!-mode/#linode [+l 332] by ChanServ
21:08<HoopyCat>henry: you'll have to contact Linode directly for information about your refund, but it'll usually show up on your card within a few days of when you request it
21:08<millisa>!contact
21:08<linbot>https://www.linode.com/contact
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21:10<henry>i already cancel my account,how to contact them?
21:11<millisa>the contact page linked just before you wrote has their contact info
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21:30<rsdehart>millisa: maybe he's on irc via smoke signals, you insensitive person
21:31<rsdehart>avian carrier
21:31<rsdehart>but like, penguin.
21:31<millisa>modification of rfc2549?
21:31<rsdehart>yeah
21:31<rsdehart>sometimes we have to work with what we're given
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21:41<kezimo>penguins cant fly
21:42<millisa>they can too
21:42<kezimo>If you throw something hard enough it will fly
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21:42<kezimo>But usually they dont like it
21:42<millisa>https://www.texasmonthly.com/articles/penguins-on-a-plane-meet-southwests-feathered-frequent-flyers/
21:42<kezimo>what has 4 wheels and flys?
21:42<millisa>my old station wagon
21:42<kezimo>garbage truck
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21:46<HoopyCat>my station wagon flies pretty well, but the landings can be awkward
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21:46<dzho>"uncontrolled descent into terrain"
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21:48<HoopyCat>you see, what tends to happen is a more ballistic trajectory than one would typically expect to find in an airworthy vessel, which makes a lot of sense as it's a station wagon
21:50<HoopyCat>https://photos.app.goo.gl/cfMmtDyhMR1BCOwe2 <--- there's a warning about it
21:50<rsdehart>kezimo: I didn't remember if the rfc stipulated flying or just avian, but that could be part of the modification
21:50<HoopyCat>millisa: that's damn interesting
21:50<kezimo>IP over Avian Carriers
21:51<kezimo>There are several joke RFC's
21:51<kezimo>The Evil Bit
21:51<kezimo>https://en.wikipedia.org/wiki/April_Fools%27_Day_Request_for_Comments
21:52<kezimo> There have been a number of legislative initiatives in the U.S. and elsewhere over the past few years to use the Internet to actively interfere with allegedly illegal activities of Internet users. This memo proposes a number of requirements for a new protocol, the Omniscience Protocol, that could be used to enable such efforts.
21:55<kezimo>Thousands of dollars in fees and money that's disappeared from my bank account with no explanation rhyme or reason. The records are modified to reflect this, and if I keep a personal checkbook I'm forced to make errors, mark, or destroy it.
21:58-!-Shentino [~Shentino@68-186-69-103.dhcp.knwc.wa.charter.com] has quit [Remote host closed the connection]
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22:03<millisa>ooh. post mortem went up a few hours ago. i missed it.
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22:05<dwfreed>millisa: my response: when was the last time that was load tested?
22:06<millisa>it wouldn't surprise me if they did the quarterly manual run; maybe that doesn't exercise the autostart?
22:07<dwfreed>it should, or they aren't testing properly
22:08<millisa>only 11 mins of ups is what caught my eye.
22:09<dwfreed>I mean, you can only have so much UPS when you have 5 kW per cabinet
22:10<dwfreed>website says FMT2 has 3,000 cabinets
22:13<linbot>New news from forum: General Discussion • horoscope sign things <https://forum.linode.com/viewtopic.php?t=15896&p=76072#p76072>
22:17<millisa>https://www.youtube.com/watch?v=AH_SjS_OC-o
22:18<millisa>(about 20s in for the time lapse)
22:22<Peng_>So like
22:22<Peng_>Shouldn't HE get a 9th generator
22:22<Peng_>This is not the first time they've had an "all but one of our generators started" outage!
22:23<Peng_>I don't use Fremont, but thank you for posting the RFO. <3
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22:53<dwfreed>https://www.youtube.com/watch?v=3pvMFvyuy6g
22:54<Peng_>. . .
22:54<Peng_>I'm afraid to watch
22:55<Peng_>https://status.linode.com/incidents/2rm9ty3q8h3x At approximately 01:30 UTC, on May 30, 2015, the power utility (PG&E) experienced an outage affecting our Fremont datacenter. Seven of the facility’s eight generators started correctly and provided uninterrupted power. Unfortunately, one generator experienced an electromechanical failure and failed to start. This caused an outage which affected our entire
22:56<Peng_>deployment in Fremont.
22:56<Peng_>:<
22:57<Peng_>Why is running a data center complicated and hard? :(
22:58<dwfreed>because 10,000 things can go wrong
22:58<Peng_>They should use the cloud
22:58<dwfreed>that one was the "the starter battery died"
22:58<kezimo>Ouchies
22:58<dwfreed>s/the //
22:58<Peng_>Maybe they should have a starter generator :D
22:59<millisa>with ups's.
22:59<millisa>and blackjack...
23:00<dwfreed>I feel like they need more skilled on-site staff
23:01<Peng_>Is there anything skilled staff can really do to fix a generator in the time it takes UPS batteries to run out?
23:01<dwfreed>jump start the generator?
23:01<Peng_>How long does it take to figure out if the generator's going to explode?
23:02<Peng_>I'm flagrantly changing the subject, but I'm still a bit peeved about the Atlanta Hurricane Irma outage from an ATS data acquisition module failure.
23:02<Peng_>https://status.linode.com/incidents/kqhypy8v5cm8
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23:30<@bhanks>Peng_ I just clicked that link, read "Connectivity Issues - Atlanta" and thought I missed something very serious today lol
23:31<Peng_>Sorry D:
23:31<Peng_>it was very serious in September
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23:44<linbot>New news from forum: General Discussion • horoscope appearance traits <https://forum.linode.com/viewtopic.php?t=15897&p=76073#p76073>
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---Logclosed Thu Mar 01 00:00:27 2018