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#linode IRC Logs for 2018-03-03

---Logopened Sat Mar 03 00:00:30 2018
00:04<linbot>New news from forum: General Discussion • Will Linode Support OSTIF? <https://forum.linode.com/viewtopic.php?t=15709&p=76086#p76086>
00:08-!-_Cyclone_ [~Cyclone@2600:3c00::f03c:91ff:fe1f:53f4] has quit [Quit: Heigh-Ho I'm off to...]
00:08<Zimsky>HoopyCat: sounds oddly trumpish
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00:17<FluffyFoxeh>trade wars are good and easy to win
00:23<Zimsky>one two three four
00:23<Zimsky>i declare a trade war
00:27<Woet>war and four doesnt rhyme
00:27<Woet>0/10
00:28<Zimsky>perhaps if you spoke proper english, you could understand it
00:28<Zimsky>none of this weird dutch-tagalog-english hybrid
00:45<Woet>excuse me po?
00:52<dwfreed>Woet: https://en.wiktionary.org/wiki/Rhymes:English/%C9%94%CB%90(%C9%B9)
00:52<Woet>dwfreed: incorrect
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02:39<zifnab>wondering if i care enough to upgrade to 18.04
02:39<zifnab>"things work, why not ignore them for 2+ years"
03:15<mattmcc>16.04 still has two years of maintenance updates.
03:23<Peng_>I'm developing a severe case of PPAs and backports. :(
03:23<Peng_>I've been whining about it all day elsewhere
03:24<Zimsky>so why are you beginning to whine about it here
03:24<Peng_>Surely it's obvious
03:26<Zimsky>an incessant need to complain about your problems?
03:26<Zimsky>idk, I'm at a loss here
03:31<Peng_>How long has the word "Nanode" been in use
03:33<Zimsky>since about 1973
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03:48<FluffyFoxeh>frindle
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04:27<Krishna>Hi
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08:46<dipen>hi
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11:48<FluffyFoxeh>hi
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12:18<Demo>hey
12:24<HoopyCat>rawr
12:32<DanielNM>yo
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13:17<linbot>New news from forum: General Discussion • High CPU usage for my Linode 8192 <https://forum.linode.com/viewtopic.php?t=15441&p=76088#p76088>
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13:23<Jason_>Hello! I'm having a bit of a problem with my server, and it's not sure if it's due to Linode or anything else. I heard you're friendly, would any of you be in the mood to point me in the right direction?
13:24<millisa>Might be simulated friendliness. What are you seeing, what do your logs say?
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13:26<Jason_>haha. well, my linode is very slow - the response time, mainly. both Pingdom and GTmetrix is showing me a huge wait in the initial steps of contacting the server
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13:26<Jason_>https://tools.pingdom.com/#!/xO5Nn/http://198.58.107.7
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13:27<millisa>that wouldn't be the linode being slow.
13:27<Jason_>the thing is, i'm not actually sure where to check to see why. my resources are fine, it won't even come close the that. and i migrated this current wordpress install from godaddy - it was about 2s faster there
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13:28<Jason_>yeah, i thought of that, but godaddy was faster. they're awful in general, but in this case it was faster, and i'm not sure what would change
13:29<millisa>if you have chrome you can use the devtools to see what is loading slow on your page.
13:30<Jason_>sadly it wasn't very helpful - it just shows me the admin.php file is to blame, but not what part of it, or what plugin (i'm assuming it's a plugin) causes it to be slow
13:30<millisa>you have some things on that page that dont' work. like a link to https://www.google-analytics.com/analytics.js
13:31<millisa>and there's some facebook tracking thing that keeps loading forever
13:31<Jason_>do you see that in dev tools?
13:31<millisa>yeah
13:32<Jason_>i might not be looking in the right place - i didn't use it a lot, sorry. i guess i'll read up on it to see things better
13:32<millisa>looks like this: https://ibin.co/3td6MEzrGSnd.png
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13:33<Jason_>ooh
13:33<millisa>would definitely start by getting rid of the cruft that doesnt load.
13:33<Jason_>i see it now. i'm sorry, i wasn't looking at that tab
13:33<Jason_>time : 1.03s
13:33<Jason_>i would assume the site needs to wait for that before loading
13:34<millisa>could be
13:34<Jason_>so the 3 missing links there would actually account for all the slowdown
13:34<millisa>the waterfall on the right is hard to see because of the constantly loading facebook thing
13:34<millisa>probably not all the slowness.
13:34<millisa>but it'd at least get you started
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13:35<Jason_>that's really great! thank you very much, I'm off to a great start now
13:35<Jason_>sorry if the question was stupid, it's pretty obvious now, but yeah...thank you!
13:35<millisa>sure thing. and if you can, just start turning off plugins that aren't completely important so you can troubleshoot one bit at a time
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13:37<Jason_>i'm not sure i'll ever get a good speed, honestly
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13:37<Jason_>there are so many plugins that are needed for the way the site's running. 76 of them!
13:37<Jason_>and all of them are needed. it
13:37<millisa>well, it's wordpress. there are caching plugins you can look at that can help with some of it
13:37<Jason_>it's not my website, i'm just helping out
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13:38<Jason_>yeah, i'll try with caching and optimizing the plugins
13:38<Jason_>but i was concerned about that really long wait time
13:38<Jason_>if i can shave a second or two off of the loading time i'd be happy
13:39<Jason_>and i think you pointed me in the right direction with that - i'll try to see where those resources are requested and see what i can do
13:39<millisa>this is also relevant: https://varvy.com/pagespeed/cache-control.html
13:40<millisa>the pingdom biggest complaint was you had static files that weren't set to let the browser cache
13:40<Jason_>oh, great! thank you! i'll read up on it too
13:40<Jason_>those static files are not local, though
13:40<Jason_>thing is, i'm not very worried about cahce - it's the initial load time that's huge
13:40<Jason_>and cache won't really help with that
13:41<millisa>(that page has an example near the bottom that shows a '<filesMatch ".(css|jpg|yaddayadda$"> section that sets the cache-control based on filetype
13:41<Jason_>especially browser cache
13:41<Jason_>right?
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13:57<Demo>it's the tkulick!
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14:35<customer>hello
14:36<customer>admin here?
14:36<millisa>there are people here.
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14:36<customer>My ticket did not reply for nearly 10 hours
14:37<millisa>if it's important, you can give them a call
14:37<millisa>!contact
14:37<linbot>https://www.linode.com/contact
14:37<customer>My server can not be accessed via ssh or http!
14:37<millisa>what does lish show?
14:37<customer>lish is ok!
14:37<millisa>if you can get in via lish but not something else, it's probably a network/firewall thing you need to fix in lish
14:38<customer>But I have not done any operation recently, it was good before
14:39<customer>:(
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15:00<customer>i run ifconfig, but eth0 config details doesn’t show up.
15:00<Eugene>Every day I'm Linodin;
15:00<customer>service network restart Shutting down loopback interface: [ OK ] Bringing up loopback interface: [ OK ] Bringing up interface eth0: Device eth0 does not seem to be present, delaying . [FAILED]
15:07<linbot>New news from forum: General Discussion • Slow Support Time For Additional IP's? <https://forum.linode.com/viewtopic.php?t=15880&p=76089#p76089>
15:12<arooni>is this a fish issue or an ubuntu issue? https://gist.github.com/arooni/f02b1661faa2aea8e897c1978056db66
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15:17<linbot>New news from forum: General Discussion • High CPU usage for my Linode 8192 <https://forum.linode.com/viewtopic.php?t=15441&p=76090#p76090>
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15:27<Demo>customer: that's the reason.
15:28<Demo>customer: what OS are you using?
15:28<customer>Cent OS 6.0
15:28<customer>How to fix?
15:30<Demo>customer: echo > /etc/udev/rules.d/70-persistent-net.rules - and reboot
15:31<customer>Ok, let me try now.
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15:37<Demo>customer: sure :)
15:38<customer>it ok now! thanks so much ! :)
15:39<Demo>customer: you're welcome :) also, consider updating.
15:40<customer>OK! :lol
15:40<millisa>!point Demo
15:40<linbot>millisa: Point given to demo. (3)
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16:10<riggy>hello hello testing
16:10<Demo>riggy: test successful
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16:27<linbot>New news from forum: General Discussion • Slow Support Time For Additional IP's? <https://forum.linode.com/viewtopic.php?t=15880&p=76091#p76091>
16:34<Demo>^ I had a quick support response within 3 hours, last week.
16:35<dwfreed>it varies wildly
16:39<Demo>Of course, Linode support have a hard job
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16:48<dwfreed>Demo: I'm doing some math on ticket counts; what was your ticket number?
16:59<Demo>10027219 - opened 7 days ago.
17:00<dwfreed>cool, thanks
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18:31<kezimo>HI EVERYBODY
18:31-!-kezimo is now known as crusty
18:31<crusty>huhahahaheheh
18:32<Demo>oh hey
18:32<crusty>veracrypt or diskcrypter
18:32<crusty>im thinking diskcrypter
18:32<crusty>it does what it's expected to do
18:33<dwfreed>LUKS
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19:39<Eugene>!lick zifnab
19:39<linbot>Eugene: Point given to zifnab. (12)
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19:44<Zhihui_>Hello, is there a linode support? :)
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19:45<Distantorigin_>Does anyone know how likely support/sales are to work with me to create a custom plan? I need another CPU for performance reasons, but I only need 1 GB of RAM and 20 GB of SSD give or take. The only plan that goes up to 2 CPU cores is the 8 GB RAM plan, which is way overkill for my needs. I've already filed a ticket about the specific VM, but haven't gotten a response in almost a day and I was
19:45<Distantorigin_>curious if I'm just wasting my time.
19:46<Distantorigin_>another cpu core*
19:46<nmelehan>hey there
19:46<nmelehan>right now custom plans like that are not offered
19:47<nmelehan>we do have some specialized high-memory plans on linode.com/pricing, but that would seem to be relevant for your current task
19:47<Zhihui_>I created a ticket #10057978 at 18 hours ago, but I didn't get any response. Could you like to check it for me? thank you.
19:47<nmelehan>Zhihui_: sure, we'll look it up now. sorry for the delay
19:47<Zhihui_>Okay, thank you so much!
19:48<Peng_>Distantorigin_: The 4 GB plan has 2 vCPUs
19:49<Distantorigin_>Still massively overkill for what I need. I'm hardly brushing up against 1024 MB right now, but lots of expensive CPU operations
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20:02<Zimsky>shame
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20:08<linbot>New news from forum: General Discussion • Slow Support Time For Additional IP's? <https://forum.linode.com/viewtopic.php?t=15880&p=76092#p76092>
20:10<Zhihui_>@nmelehan: I updated #10057978. Thank you so much. :)
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21:38<linbot>New news from forum: Feature Request/Bug Report • 504 Gateway Time-out nginx/1.1.19 error message <https://forum.linode.com/viewtopic.php?t=15905&p=76093#p76093>
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21:58<linbot>New news from forum: Feature Request/Bug Report • 504 Gateway Time-out nginx/1.1.19 error message <https://forum.linode.com/viewtopic.php?t=15905&p=76094#p76094>
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22:19<linbot>New news from forum: Feature Request/Bug Report • not sure if a bug <https://forum.linode.com/viewtopic.php?t=15846&p=76095#p76095>
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22:49<linbot>New news from forum: Feature Request/Bug Report • not sure if a bug <https://forum.linode.com/viewtopic.php?t=15846&p=76096#p76096>
22:50<Peng_>It was geo IP
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---Logclosed Sun Mar 04 00:00:32 2018