--- | Log | opened Wed May 16 00:00:14 2018 |
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00:08 | -!- | deathspawn is "http://j.mp/rcdisco" on #linode #gcc #bitlbee |
00:08 | <deathspawn> | lol.. Migration to be determined. Check back on April 30 |
00:09 | <deathspawn> | izzat an easter egg? |
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00:13 | <Peng_> | 2019? :P |
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01:01 | <Peng_> | Does Linode have the ability to make Amazon's NOC fix routing issues? |
01:01 | <Peng_> | like can you throw tomatoes. At Seattle. |
01:01 | <Peng_> | (Routing issues that affect Linode but are probably not Linode's fault.) |
01:02 | <zifnab> | Peng_: i could go shit on their doorstep, but i doubt that would get me much, as it seems to be the normal affair in seattle now |
01:05 | <Peng_> | to be less utterly vague, Amazon messed up their CDN/DNS IPv6 routing in Atlanta. https://forums.aws.amazon.com/thread.jspa?threadID=281862&tstart=0 |
01:05 | <Peng_> | Linode's a victim of it but I haven't wanted to bug them |
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01:29 | <zifnab> | shes found a new toy. its an old linode bracelet thing. https://usercontent.irccloud-cdn.com/file/TLkMTYDn/MVIMG_20180515_222823.jpg |
01:31 | <zifnab> | sadly i don't think noc@ gets you a human at amazon anymore :( |
01:34 | <Peng_> | I saw on nanog that peering@ is a bit bucket but an AWS support contract works. Didn't see anything about the regular NOC address though. |
01:35 | <Peng_> | I tried the NOC address yesterday |
01:36 | <Peng_> | I'm amused and annoyed. :P |
01:45 | <zifnab> | honestly i'm suprised the internet works at all |
01:46 | <zifnab> | series of generally misconfigured tubes all shooting packets around at light speed |
01:46 | <zifnab> | the whole 1.1.1.1 fiasco is amusing, running `mtr` on it from different home ISPs is amusing |
01:46 | <Peng_> | :D |
01:46 | <Ikaros> | zifnab: Political tussling |
01:46 | <zifnab> | comcast seems fine, centurylink it never leaves network, at&t never leaves network |
01:47 | <zifnab> | centurylink appears to have all of 1.1.0.0/16 routing to on network |
01:47 | <zifnab> | i can't wait until 25.0.0.0/8 is finally public, if that ever happens |
01:47 | <Ikaros> | Oh and |
01:47 | <Ikaros> | Add one more ISP to the list of "seems fine" - Frontier. |
01:47 | <Ikaros> | Completes route no problem |
01:48 | <zifnab> | i've seen 25/8 used in k8s clusters before for cluster-internal networking |
01:48 | <Ikaros> | lol @ the rDNS for it too |
01:48 | <zifnab> | 1dot1dot1dot.cloudflare.com? |
01:48 | <Ikaros> | Yup |
01:48 | <Ikaros> | 1dot1dot1dot1.cloudflare-dns.com |
01:49 | <Ikaros> | From here...6 hops, RTT 2ms |
01:51 | <zifnab> | i have 12ms |
01:51 | <Zimsky> | 💯 |
01:52 | <zifnab> | appears they're one of the lucky few with comcast peering in seattle |
01:52 | <zifnab> | most shit routes through california |
01:52 | <Zimsky> | is that why california is so shitty |
01:52 | <Ikaros> | Heh. ISP route is: ISP x4 routers (inc. gateway @ CO, not including local router) -> single Equinix router @ Dallas -> there. |
01:52 | <zifnab> | i see 8 comcast hops then them |
01:52 | <Zimsky> | zifnab: why is 1111 amusing |
01:52 | <Zimsky> | what's this fiasco |
01:53 | <Ikaros> | zifnab: Is this the same Equinix hop you see from your end? |
01:53 | <zifnab> | Zimsky: 1.0.0.0/8 was originally reserved because it recevies an insane amount of bad traffic |
01:53 | <zifnab> | https://labs.ripe.net/Members/gih/content-traffic-network-10008 |
01:53 | <Zimsky> | oh that |
01:53 | <Zimsky> | what about it |
01:53 | <zifnab> | so, some ISPs needed arbitrary IP space for things |
01:54 | <zifnab> | erm, tethering on some mobile devices, http caching servers, etc |
01:54 | <zifnab> | so they picked that network range |
01:54 | <zifnab> | because it was unrouted |
01:54 | <Peng_> | 1.0.0.1/1.1.1.1 work for me, happily. I would have been so upset with my ISP if they hadn't |
01:54 | <Zimsky> | shitty router software with hardcoded nonstandard usage of 1/8? |
01:54 | <zifnab> | tmo uses a bunch of invalid IPs for router things |
01:54 | <zifnab> | on mobile devices |
01:54 | <zifnab> | 25/8 is one of those |
01:54 | <zifnab> | they needed space that wasn't going to overlap with individuals networks |
01:55 | <Zimsky> | inb4 stuff is routed to the MoD |
01:55 | <zifnab> | ie, cgnat |
01:55 | <Ikaros> | Yeah, my mobile network uses addresses in that and other spaces |
01:55 | <zifnab> | 100.64.0.0/10 should have been used, for some reaosnt hey use 25/8 and 24/8 |
01:56 | <Zimsky> | this seems like bad op policy |
01:57 | <zifnab> | at/t ran a wap cache server at 1.0.0.1 for a while |
01:57 | <zifnab> | ancient phones |
01:59 | <Zimsky> | I suppose if it works, it works, but the assignments should have been monitored |
01:59 | <Zimsky> | or maybe it should just be done properly |
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02:01 | <Rabello> | hi |
02:01 | <Zimsky> | zifnab: https://www.revolutionwifi.net/revolutionwifi/2011/03/explaining-dhcp-server-1111.html |
02:01 | <Zimsky> | lol |
02:02 | <Rabello> | am new to linode |
02:02 | <Zimsky> | same |
02:02 | <Rabello> | can u guide me how to secure the server? |
02:02 | <Zimsky> | don't connect it to the internet |
02:02 | <Zimsky> | most secure server |
02:03 | <Rabello> | great |
02:03 | <Zimsky> | but on the chance you do want to connect it to the internet, there's probably a guide on basic security stuff |
02:03 | <Rabello> | any tutorial link? |
02:04 | <Zimsky> | yes |
02:04 | <Zimsky> | https://www.linode.com/docs/ |
02:04 | <zifnab> | Zimsky: i remember seeing this on wlcs |
02:04 | <Rabello> | ok |
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02:05 | <zifnab> | Zimsky: cisco also used to use 1/8 and 2/8 in ccna courses |
02:05 | <Zimsky> | yes |
02:05 | <zifnab> | wish i knew why |
02:05 | <zifnab> | should really be using TEST_NET_* |
02:05 | <Zimsky> | test net ranges are cool because everyone forgets they exist |
02:05 | <zifnab> | i've ran 192.0.2.0/24 at home before becuase reasons |
02:05 | <zifnab> | easier to vpn to things if there's no space conflict |
02:46 | <linbot> | New news from forum: General Discussion • tarot sin enganos sin mentiras <https://forum.linode.com/viewtopic.php?t=16144&p=76518#p76518> |
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03:16 | <linbot> | New news from forum: General Discussion • mandala astrologica tarot gratis <https://forum.linode.com/viewtopic.php?t=16145&p=76519#p76519> |
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05:29 | <moustafa> | this is server for linuex only ? i need server to windows |
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05:32 | <@bmartin> | !winode |
05:32 | <linbot> | It is possible to run Windows on !kvm Linodes. Here's a set of unofficial instructions: https://github.com/linode/docs/pull/501 |
05:32 | <@bmartin> | Though it isn't officially supported |
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05:42 | <Zimsky> | inb4 it breaks and support tickets are filed demanding why it's not working properly |
05:46 | <@bmartin> | :( |
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05:54 | -!- | joecool|mobile is "Joe" on #linode #ck |
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06:21 | <dan> | hello |
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06:21 | <@bmartin> | Hello |
06:21 | <@bmartin> | #TooSlow |
06:22 | <Ikaros> | To be fair he didn't stay but 20 seconds after saying 'hello'. That's kinda hard to get a response in before they're already typing /quit |
06:26 | <Zimsky> | who even types /quit |
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06:28 | <loadkick> | Hello Guys |
06:28 | <@bmartin> | Hello there loadkick |
06:29 | <loadkick> | my org wants bring down all the linodes and take complete back up!!! |
06:29 | <Zimsky> | pls don't bring down all the linodes |
06:29 | <loadkick> | how can i achiever that? should consider taking snapshots or how do i achieve that |
06:30 | <@bmartin> | https://www.linode.com/docs/security/backups/backing-up-your-data/ |
06:30 | <@bmartin> | That guide should provide some guidance |
06:32 | <loadkick> | idea is to be able to bring back if they decides to bring the server, in turn the app running on it back online again. |
06:32 | <@bmartin> | https://www.linode.com/docs/platform/linode-images/#capturing-your-image |
06:33 | <@bmartin> | loadkick creating an image of that Linode may be the route you want to go |
06:35 | <loadkick> | yeah that sounds good! but how do i start? i don't see section from the url you suggested to create an image |
06:37 | <@bmartin> | You go to the Linode Dashboard and select the Linode you want an image for |
06:37 | <@bmartin> | then you click edit disk, then create image |
06:42 | <loadkick> | i just checked tried to find the create image option but i didn't find it...! can you help me plz |
06:42 | <@bmartin> | So when you've gone into the Linode manager, selected the Linode, and then clicked edit disk on the disk containing your info there is no create image button? |
06:44 | <loadkick> | yeah... i can see Label, Type, Current Size, New Size |
06:44 | <loadkick> | options |
06:44 | <loadkick> | but not create image option |
06:44 | <@bmartin> | if that is the case we would need you to open a ticket with the support team so we can take a look further though I've just followed the guide linked above regarding capturing an image and created an image on one of my Linodes |
06:44 | <@bmartin> | so below do you see save changes and duplicat disk |
06:44 | <@bmartin> | directly below new size |
06:45 | <loadkick> | Duplicate disk button is appearing but its disabled |
06:45 | <@bmartin> | is there a button next to that |
06:45 | <loadkick> | i mean its not clickable/grayed out |
06:45 | <@bmartin> | what is to the right of that button |
06:46 | <loadkick> | only 2 buttons Save Changes, Duplicate disk |
06:46 | <loadkick> | but duplicate disk is grayed out |
06:47 | <loadkick> | down below the page i see storage stats Info |
06:47 | <@bmartin> | Hmm usually there is a create image button next to the duplicate disk button |
06:47 | <@bmartin> | can you open a support ticket? This is beyond the help I can provide in our public IRC chat |
06:48 | <loadkick> | Thanks for listening to me and helping me out...yeah sure i will do that! |
06:48 | <@jackley> | loadkick: do you see this button? http://krl.io/68515 |
06:48 | <loadkick> | Thank you very much martin |
06:50 | <loadkick> | No i don't see it @jackley I'm using chrome browser |
06:51 | <@jackley> | loadkick: alright. If you open a ticket, please attach to the ticket a screenshot of what you see on that page. |
06:52 | <@bmartin> | ^^^ yes thank you. After you open the ticket you can give us the number and we will take a look |
06:52 | <loadkick> | https://drive.google.com/file/d/1lwf8DCeY-31ksnd7TRjwaE5W8psAyvqx/view?usp=sharing |
06:53 | <@jackley> | perhaps your user doesn't have permission to create images? |
06:53 | <loadkick> | I'm the admin |
06:54 | <loadkick> | i guess!!! no one else has access to this except me |
06:56 | <@jackley> | loadkick: OK, open that ticket, pass us the ticket number, and we'll take a look |
06:58 | <loadkick> | sure i will do that! |
07:10 | <loadkick> | am i gonna be charged if i open a ticket? |
07:10 | <@bmartin> | no |
07:10 | <@bmartin> | Our support is included :) |
07:12 | <loadkick> | okay Thanks |
07:18 | <loadkick> | 10479556 ticket ID |
07:18 | <loadkick> | plz help!! |
07:20 | <@bmartin> | thank you |
07:20 | <@bmartin> | we will take a look |
07:31 | <loadkick> | i got email you have just sent Martin, i will check if i can get the admin creds for this account |
07:31 | <@bmartin> | thanks loadkick! |
07:32 | <loadkick> | Thanks anyways! |
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07:37 | <ericoc> | "am i gonna be charged if i open a ticket?" <~ feel like that's a new one, question i haven't seen before |
07:38 | <Peng_> | "We've updated our Privacy Policy" eh |
07:39 | <Peng_> | I can't imagine why |
07:39 | <ericoc> | so. many. emails. |
07:40 | <Peng_> | :D |
07:41 | <Zimsky> | what's a privacy policy |
07:42 | <Peng_> | https://www.linode.com/agreement is a novel :( |
07:44 | <Zimsky> | Peng_: you should give a crack at reading gdpr in full |
07:47 | <ericoc> | Peng_: also if you can read all of this https://www.law.cornell.edu/uscode/text/26 and give me like a five sentence summary, that'd be great |
07:48 | <Peng_> | ericoc: "Move to Canada" |
07:48 | <Zimsky> | what's an american law? |
07:48 | <ericoc> | Peng_: <33 |
07:50 | <Woet> | Peng_: I'd like to talk to your DPO |
07:53 | <Zimsky> | https://www.gesetze-im-internet.de/bdsg_1990/BDSG.pdf is also a good read |
07:57 | <Peng_> | what about https://www.cia.gov/news-information/featured-story-archive/2012-featured-story-archive/CleanedUOSSSimpleSabotage_sm.pdf |
07:57 | <Zimsky> | how long did you spend looking for that |
07:59 | <Peng_> | 74 years |
08:00 | <Zimsky> | I raise you https://www.researchgate.net/publication/322530755_Analysis_and_Qualitative_Effects_of_Large_Breasts_on_Aerodynamic_Performance_and_Wake_of_a_Miss_Kobayashi's_Dragon_Maid_Character |
08:01 | <Peng_> | Maidragon is, in most but not all respects, an excellent show, |
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08:25 | <TURBO> | HLO DO U accept debit card |
08:25 | <Peng_> | !billing |
08:25 | <linbot> | https://www.linode.com/docs/platform/billing-and-payments |
08:26 | <Peng_> | You know, I'm not sure that page answers that. |
08:26 | <Peng_> | If you can use it on things that say "credit card"... probably? |
08:26 | <TURBO> | just say whether U accept debit card or not?? |
08:27 | <@bmartin> | as long as it has a visa / mastercard logo yes |
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08:39 | <Zimsky> | jesus |
08:40 | <Peng_> | People never ask that! |
08:40 | <Zimsky> | HLO DO U HV HMMROID CREM PNEG |
08:40 | <Peng_> | They always ask about PayPal or Yu-Gi-Oh cards or something |
08:40 | <@bmartin> | We are working on the conversion rate of yu-gi-oh to magic the gathering as currency now |
08:40 | <@bmartin> | watch the blog for more details |
08:41 | <Peng_> | Partnership with MtGox? :D |
08:44 | <Zimsky> | bmartin: JST SAY WHETHER U ACCEPT YOO GIO OR NOT??? |
08:44 | <@bmartin> | :( |
08:44 | <Zimsky> | ┐( ಠ‿ ಠ;)┌ |
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09:35 | <ericoc> | > Yu-Gi-Oh cards |
09:36 | <ericoc> | when will linode accept dogecoin |
09:36 | <@bmartin> | 2083 |
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09:47 | <joseph> | Hello everyone, does anyone here have experience booting from a block storage volume? Copying working bits from a Disk does not work, saying it can't find the MBR but fdisk shows the parition as bootable. |
09:52 | <ericoc> | did you copy with pv like https://www.linode.com/docs/platform/block-storage/boot-from-block-storage-volume/ >? |
09:52 | <@sjacobs> | joseph: how did you copy the bits? |
09:52 | <@sjacobs> | i've done it a few times with a simple dd and it worked just fine. |
09:52 | <@sjacobs> | that doc should be correct, as well. |
09:52 | <joseph> | Yes, I used pv just like the docs said. I also tested it with dd and the same issue. The funny thing is, if I copy the bits back from the volume to a new disk, that disk will boot just fine. |
09:53 | <ericoc> | ( i've never done it so imma let sjacobs be the man ) |
09:53 | <joseph> | The dashboard just gives me the error "Cannot Direct Disk boot a disk with no MBR" when I set the volume as the bootable disk. |
09:53 | <@sjacobs> | is the disk partitioned in any special way? |
09:55 | <joseph> | The only special thing about this is that it's Windows. But I don't think that's the issue as it works fine from a Disk. |
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09:59 | <@sjacobs> | hmm. i don't have any experience with windows volumes. |
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10:02 | <joseph> | No problem. Just wondering if anyone had any idea because it's very odd to me that it boots from the disk but not the volume. |
10:03 | <inthenew> | Hello. help me. How ping to IP 13.112.138.192 (amazon server) from VPS server https://www.linode.com. Buy or not... |
10:04 | <@sjacobs> | inthenew: i'm sorry, are you saying you cannot ping that IP from one of your Linodes? |
10:07 | <inthenew> | It's from VULTR provider "64 bytes from 13.112.138.192: icmp_seq=4 ttl=49 time=3.62 ms" It is necessary to measure. Is it less or more? |
10:07 | <Peng_> | Where is it located |
10:08 | <Peng_> | Amazon, Linode and Vultr have many different locations. |
10:08 | <@sjacobs> | https://www.linode.com/speedtest < our locations. |
10:08 | <inthenew> | IP 13.112.138.192 - Tokyo amazon |
10:09 | <Peng_> | Can you run "ping speedtest.tokyo2.linode.com" from Amazon? |
10:09 | <inthenew> | Without a leased server, I can not measure the speed, I'm from Russia, I decide to rent a server from you or not |
10:11 | <Peng_> | Latency between Amazon in Tokyo and Linode in Tokyo should be extremely low, but I haven't checked. |
10:11 | <@sjacobs> | i'll give it a check. |
10:11 | <inthenew> | It is necessary to learn a ping from tokyo2.linode.com to IP 13.112.138.192 - Tokyo amazon, help) |
10:16 | <@sjacobs> | inthenew: http://termbin.com/xvxi |
10:16 | <Peng_> | Nice :D |
10:16 | <@sjacobs> | you should still test it yourself, but those are the results i got. |
10:17 | <inthenew> | beautiful, thanks, with respect from Russia) |
10:25 | <gparent> | everyone knows Amazon just rebrands linodes |
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10:37 | <linbot> | New news from forum: Current Betas • Linode Block Storage (Fremont beta) <https://forum.linode.com/viewtopic.php?t=15333&p=76520#p76520> |
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11:26 | <linbot> | New news from blog: Linode’s New Bug Bounty Program – Now on HackerOne <https://blog.linode.com/2018/05/16/linodes-new-bug-bounty-program-now-on-hackerone/> |
11:28 | <Cromulent> | humble bundle has a DevOps book bundle at the moment if anyone is interested |
11:28 | <Cromulent> | and a Python bundle but that is less interesting to me |
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11:48 | <linbot> | New news from forum: Feature Request/Bug Report • Network usage graphic incorrect. <https://forum.linode.com/viewtopic.php?t=16146&p=76521#p76521> |
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11:58 | <linbot> | New news from forum: General Discussion • horoscopo de hoy y tarot gratis <https://forum.linode.com/viewtopic.php?t=16147&p=76522#p76522> |
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12:04 | -!- | ChanServ changed the topic of #linode to: Linode Community Discussion | https://www.linode.com/community | Linode’s New Bug Bounty Program – Now on HackerOne: https://blog.linode.com/2018/05/16/linodes-new-bug-bounty-program-now-on-hackerone/ |
12:08 | <linbot> | New news from forum: General Discussion • tarot osho zen gratuit <https://forum.linode.com/viewtopic.php?t=16148&p=76523#p76523> |
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13:08 | <linbot> | New news from forum: General Discussion • Just want to say Hi. <https://forum.linode.com/viewtopic.php?t=16149&p=76524#p76524> |
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13:23 | <Eugene> | Every day I'm Linodin' |
13:28 | <linbot> | New news from forum: Feature Request/Bug Report • Network usage graphic incorrect. <https://forum.linode.com/viewtopic.php?t=16146&p=76525#p76525> |
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13:58 | <linbot> | New news from forum: Feature Request/Bug Report • Network usage graphic incorrect. <https://forum.linode.com/viewtopic.php?t=16146&p=76526#p76526> |
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14:38 | <linbot> | New news from forum: General Discussion • tarot embarazo 2017 <https://forum.linode.com/viewtopic.php?t=16151&p=76528#p76528> |
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15:21 | <FluffyFoxeh> | https://www.privateinternetaccess.com/blog/2018/05/today-the-senate-votes-to-save-net-neutrality/ |
15:25 | <ericoc> | ironic that my office blocks PIAs website |
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15:53 | <arby> | e |
15:54 | <arby> | Out of curiosity ... are any US-based customers in here signing this new Linode 'Customer Agreement', which states: "As a result of certain regulations and laws imposed by the European Parliament and the Council of the European Union, all customers are required to execute the EU Model Contract" ? |
15:55 | <arby> | To my read that clause applies to all, not just EU-located end-users, despite being 'under' a "EU Considerations" subsection title. |
15:58 | <Cromulent> | arby: if you have EU customers it applies to you |
16:00 | <arby> | Cromulent: That's how it should work. That's not how the language reads. |
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16:19 | <relidy> | FWIW, broken header image in the docs: https://www.linode.com/docs/web-servers/apache-tips-and-tricks/configure-modsecurity-on-apache/ |
16:20 | <@scrane> | Whoops! I'll reach out to the Docs team for that. Thanks for sharing, relidy! |
16:21 | <relidy> | Thanks for passing it along, scrane. It's certainly not a high priority thing, but I figured someone would be interested. |
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16:24 | <@scrane> | Totally get that. |
16:37 | <@mcintosh> | arby: I don't have any real knowledge as it relates to the policy changes but I've passed along your feedback |
16:39 | <@gjjansen> | hm |
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17:01 | <@mcintosh> | relidy: that's fix now - thanks again! |
17:01 | <@mcintosh> | fixed, even |
17:01 | <relidy> | !point mcintosh |
17:01 | <linbot> | relidy: Point given to mcintosh. (36) |
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17:20 | <@mcintosh> | arby: can you reach out to privacy@linode.com with your concerns? we'll be happy to make sure things are cleared up |
17:24 | <Woet> | arby: congratulations, you're the first person reading the terms of service |
17:26 | * | FluffyFoxeh read them |
17:27 | <millisa> | There might have been prizes. |
17:27 | <millisa> | https://techtalk.pcpitstop.com/2012/06/12/it-pays-to-read-license-agreements-7-years-later/ |
17:32 | <FluffyFoxeh> | heh yeah I heard about that |
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18:55 | <William> | Hi. I just logged on to my Linode Manager, and was presented with a new TOS and privacy policy. Is there a diff available for it? |
18:57 | <knitcap> | How do you mean? |
18:58 | <William> | What has changed in the new policies? |
18:58 | <@scrane> | William We don't have a diff available for that. |
18:58 | <dzho> | knitcap: a diff is short for "difference" and is a command commonly used to show the differences between two versions of something. |
18:58 | <@scrane> | The policy is substantially different, and a diff would not provide much additional context. |
18:59 | * | dzho wonders if there's a version of it in incoming email somewhere |
18:59 | <linbot> | New news from forum: General Discussion • How Much Are Cna Classes <https://forum.linode.com/viewtopic.php?t=16152&p=76529#p76529> |
18:59 | <William> | Looks like a moderator needs to kill off a spammer. |
19:00 | <dzho> | maybe |
19:02 | <William> | By the way, where you disclose Google Analytics, Google recommends linking to https://www.google.com/policies/privacy/partners/ to comply with their TOS (section 7). |
19:03 | <arby> | mcintosh: Will do. Woet: I read them all. Never ceases to amaze me what folks blindly agree to ... |
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19:24 | <Eugene> | My worthless opinion: Services (like Linode) which update their ToS and do not provide an opt-out or way to change / remove services (eg, delete a Linode) without agreeing to the new Terms are in violation of the entirre point |
19:24 | <Eugene> | s/violation/missing/ |
19:25 | <Eugene> | Wow, I can't english |
19:25 | <Eugene> | Try that again: If you require agreement to the new ToS without providing an opt-out path (or way to migrate data away without agreeing), then the agreemtn is invalid because you are effectively holding my data hostage |
19:26 | <Eugene> | I refuse to be bound by the GDPR or any of its provisions, as I am not an EU citizen, business, entity, etc, so all of this BS about "accepting the new GDPR terms" is pretty stupid |
19:26 | <Eugene> | But I Am Not A Lawyer, so whatever |
19:27 | <frogzilla> | But you previously accepted any changes in the ToS at anytime, so you were bound way before |
19:28 | <frogzilla> | and im sure you can always send an email to linode's support to get your data erased |
19:28 | <smallclone> | i mean, having it basically block you from getting into the manager, without warning, is pretty annoying |
19:29 | <Eugene> | That is specifically my complaint ^ |
19:30 | <frogzilla> | i didnt like it either.. but im in the EU lol |
19:30 | <Eugene> | if you want to get into the Contract Law of it, the Customer Agreement (https://www.linode.com/agreement) mentions the EU Model Contract several times, but does not actually give the terms of this thing I have supposedly agreed to. It goes on to say (in Definitions 15.14) that the contact is "as provided by us to our Customers in the European Economic Area." |
19:30 | <Eugene> | How in the HELL does that make sense to bind your other customers by an agreement you received FROM a customer?! |
19:31 | <smallclone> | it says by them, to their customers |
19:31 | <Eugene> | "us" is defined as Linode, LLC. |
19:32 | <arby> | Eugene: the model contract -> https://manager.linode.com/account/eu_model |
19:32 | <smallclone> | i believe so, it usually is in legal documents like this though i haven't looked at the copy they emailed me |
19:33 | <smallclone> | i don't even know what i agreed to tbh, i don't have anything all that important on linode any more and i was more in a rush to get the the prompt out of the way |
19:33 | <Eugene> | arby - I believe that is inaccessible unless I have already agreed. Which I did do, but without understanding what I was being shown (which is a valid way to get it invalidated... I'm seriously considering doing so now) |
19:33 | <arby> | The most troublesome language: "Liability |
19:33 | <arby> | The parties agree that any data subject, who has suffered damage as a result of any breach of the obligations referred to in Clause 3 or in Clause 11 by any party or subprocessor is entitled to receive compensation from the data exporter for the damage suffered. " |
19:33 | <arby> | Eugene: I didn't agree -- and have access to it. |
19:33 | <Eugene> | And I am reluctant to open the Manager at all now that i realize this |
19:34 | <arby> | The GDPR regs apparently just kicked -- I'm getting dozens of these "Updated Terms of Service" notices from companies of all shapes & sizes. |
19:34 | <arby> | kicked *in* |
19:34 | <Eugene> | I know that the GDPR is practically meaningless to me, but it really annoys me how poorly companies can handle a contract change |
19:35 | <arby> | amen to that |
19:35 | <Eugene> | I received the email notification DAYS AFTER the manager made me click-through |
19:36 | <smallclone> | yeah if you're opening the linode manager there's at least a fair chance you may be dealing with something urgent, or at least time-sensitive |
19:36 | <arby> | Ironically, one of the intended outcomes of GDPR normalization is *simplicity* of contract languages, etc. Missed on THAT one ... tho, arguably, this spaghetti *is* cleaner than previous EULAs |
19:37 | <Zimsky> | Eugene: you make good points |
19:37 | <Eugene> | That was indeed the case when I opened Manager - I had a DNS zone that was broken |
19:37 | <Zimsky> | I don't say that lightly either |
19:37 | <Eugene> | Didn't even read, just clicked yes |
19:37 | <Eugene> | Only today when I get this email do I realize what that was |
19:37 | <arby> | The way this reads is that even if you are "only" a US linode customer -- that "sometime, somehow, someway" your data may touch the EU -- and therefore you're bound by this Contract -- and subject to these mystical potential liabilities from "over there". |
19:38 | <arby> | Bad enough if you're an individual -- for companies, umm ... no. Not without a lawyer taking a better look. |
19:38 | <Eugene> | Yup,and that's horrifying to me as a internat political activist |
19:38 | <Eugene> | EU can bite my shiny metal ass |
19:38 | <frogzilla> | lol |
19:38 | <Zimsky> | nah |
19:39 | <Zimsky> | the EU will burn you at the stake |
19:39 | <Zimsky> | never mind biting your arse |
19:39 | <SleePy> | Needs a diff |
19:39 | <Zimsky> | you need a diff |
19:40 | <SleePy> | I do need a diff. Tell me whats changed in the docs a lot easier :D |
19:40 | <Zimsky> | but mr eugenics, if you don't like the EU, don't have anything to do with them or their people? |
19:40 | <Zimsky> | seems pretty simple to me |
19:41 | <Eugene> | I try not to - but the domestication of EU law by US companies for domestic transactions is maddening |
19:41 | <Zimsky> | the same stuff can be said about americans and their laws, with 'DMCA this' and 'US federal code that' |
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19:42 | <Eugene> | True, except IANA and ICANN are American companies, and they provide the core internet services under a contract to the US Department of Commerce. The internet really is "owned" by the USA |
19:42 | <Zimsky> | and america waving it's big legal dick in everyone's faces |
19:42 | <arby> | Being jointly named as a signatory to a contract with Linode is a nice touch. Not. |
19:43 | <Eugene> | Oh no, that's a lie. That contract ended in 2016! |
19:43 | <Zimsky> | Eugene: not sure that's gonna hold water |
19:43 | <Zimsky> | I feel like it already demonstrably doesn't |
19:43 | <arby> | Nope. It's part of the EU Model Contract. The 'new' one. |
19:44 | <Eugene> | Zimsky - ICANN & IANA control names & numbers. They used to do this under Contract to the USA. They are additionally US Companies. Ergo, anything you do using a name or number assigned by those companies(anything on public zones) is within the jurisdiction, arguably, of the US. |
19:44 | <Zimsky> | what's so bad about GDPR anyway, it's actually pretty neat, and organisations can go fuck themselves |
19:44 | <Eugene> | Zimsky - this position is what my father's AlterNIC protest was centered on ;-) |
19:45 | <Eugene> | I have no problem with the wording of the GDPR itself - i think it is a good piece of common-sense regulation. I object to the blind acceptance of an EU regulation by US entities, and piss-poor contract drafting. |
19:45 | <Eugene> | "Go back and try again" |
19:45 | <Zimsky> | you only need to accept EU regs if you do business in the EU and want to retain your legal presence there |
19:45 | <Zimsky> | otherwise you can just not care |
19:46 | <Eugene> | That's not what the Linode Customer Agreement says |
19:46 | <Zimsky> | I'm talking about organisations |
19:46 | <Zimsky> | not individuals using services of organiastions |
19:46 | <Zimsky> | organisations* |
19:46 | <nate> | The problem with the GDPR is there's the version the EU says the world has to follow and then there's the interpretation that other nations are telling people they can follow |
19:47 | <nate> | main reason being EU's list of PII is different than other nations |
19:47 | <Zimsky> | nate: link/ref? |
19:47 | <Eugene> | Hang on, here's an even BETTER objection to the Linode Customer Agreement: The protections and obligations imposed on us by the Privacy Shield do not require you to review or execute any agreements other than this Agreement and the Privacy Policy. |
19:47 | <Eugene> | As a result of certain regulations and laws imposed by the European Parliament and the Council of the European Union, all customers are required to execute the EU Model Contract and/or other appropriate instruments that provide an adequate level of protection in compliance with the EU GDPR and/or the US Privacy Shield frameworks. |
19:47 | <Eugene> | Pick one, either I do not have to review or execute the EU Model Contract, or I do! |
19:47 | <Eugene> | You can't tell me to do both |
19:47 | <Zimsky> | they just did cob |
19:48 | <nate> | Zimsky: I'm talking from dealing with legal departments of US companies at the moment. EU basically says the world needs to follow it "on behalf of it's citizens", here in the US most legal dept's are facing it much like the cookie law (ie; chances of EU doing anything through trade laws would likely fall through) |
19:48 | <nate> | or just doing what facebook did and 'moving' their international privacy governing body to a US location |
19:48 | <nate> | If I were to follow EU's requirements, it would mean I literally need to be 'open to' modifying any of my access logs per request of an EU visitor because EU dictates IP addresses fall under PII |
19:49 | <nate> | In the US, IP addresses do not fall under PII |
19:49 | <dzho> | This Internet is Known To the State of California to Cause Cancer |
19:49 | <Eugene> | In the end, my opinion is worthless and I'm not going to actually move my business away from Linode over this. (though I am working on moving away from it for other reasons) If anybody ever does try to give me shit, I'll just tell them to sue me. So far, nobody has gotten one to stick, so.... urmom |
19:49 | <Zimsky> | nate: I feel the same way when someone tells me something is illegal under US law and that they're going to sue me |
19:49 | <linbot> | New news from forum: Sales Questions and Answers • VPS Enquiry <https://forum.linode.com/viewtopic.php?t=16138&p=76530#p76530> |
19:50 | <Zimsky> | nate: then I remember I'm not under US law and don't need to care |
19:50 | <Eugene> | You might actually care if they try to seize your domain as the result of a judgement |
19:50 | <Eugene> | See above re: IANA and ICANN being US corporations |
19:50 | <Zimsky> | what domain |
19:50 | <nate> | Zimsky: That doesn't necessarily mean they can't. Like I mentioned there are trade agreements that allow cross-nation legal cases to occur as long as they meet requirements |
19:50 | <Eugene> | Shrug, you tell me :-p |
19:51 | <arby> | Linode's language says that if you change domicile to EU, then you agree that they can "appoint our (unspecified) Affiliates and/or Subprocessors to assist in the provision of the Linode Services". I'd guess those are, then EU, entities (?). If so, why we're expected to agree to any EU contract/language etc prior to such a domicile changes, dunno. |
19:51 | <nate> | But in the case of the EU it would probably be hard for them to do so, and I think facebook realizes this as well since they did what they did |
19:51 | <arby> | Back to Eugene's "badly written contracts" |
19:51 | <Zimsky> | nate: and if someone wishes to try that and wade through the swamp of red tape, they're welcome to |
19:51 | <nate> | arby: See that's kinda where the clusterfuck really starts |
19:51 | <Eugene> | lol what |
19:51 | <Eugene> | !point Zimsky |
19:51 | <linbot> | Eugene: Point given to zimsky. (0) (Biggest fan: eugene, total: 11) |
19:51 | <Eugene> | Swamp tape is best tape |
19:51 | <Zimsky> | ayyy back to 0 |
19:52 | <nate> | -I-, as an indivdual, to what I've been told, am supposed to get an EU located 'representative' (by EU's rules mind you) because I have clients in the EU I've done contracting work for |
19:52 | <Zimsky> | so why aren't you doing it? |
19:52 | <Zimsky> | you gotta comply with the law nate |
19:52 | <nate> | I'm not an EU citizen, and I've been told by US attorney's I do not. Now if the EU wants to give me the money it would cost for me to hire such a person, I'll humor them and do so |
19:52 | <nate> | otherwise fuck that |
19:52 | <nate> | lol |
19:52 | <Eugene> | My "position" on EU customers is that I only accept money in USD, and I do not ship or deal with the EU directly, so fuck right off |
19:53 | <nate> | Eugene: basically the same here |
19:53 | <Eugene> | If you happen to be a EU resident giving me money that is your problem |
19:53 | <Zimsky> | and there's my point about legal presencec |
19:53 | <nate> | Mind you I've always treated all my client information securely anyways, long before GDPR was ever even conceived |
19:53 | <Zimsky> | FUCKING WORDS |
19:53 | <Eugene> | Words indeed. |
19:54 | <arby> | And "we" are all writing in for the opt-OUT privacy exxeption, right? (really? opt-OUT? in 2018?) |
19:54 | <Zimsky> | you can ignore the regulation but you could then not technically do business in the EU |
19:54 | <Zimsky> | and if someone cared enough, would put measures in place to try and legally stop you from doing so |
19:54 | <Zimsky> | like what already happens with sanctioned companies |
19:55 | <nate> | see that's just it, by all intents I'm not doing business "in" the eu, I have no presence in the EU, I'm doing business -with- people -from- the EU |
19:55 | <nate> | :P |
19:55 | <Zimsky> | think more in terms of what actually happens |
19:55 | <Zimsky> | then you are free to ignore the regulation and do as you wish |
19:55 | <nate> | and that's where so many legal loopholes open up because of the phrasing and different interpretations in different nations |
19:55 | <Zimsky> | but don't forget nate, that hosting providers, payment processors, and other secondary services you use might actually care about this compliance |
19:56 | <rsdehart> | well, it all depends on what the definition of the word "is" is |
19:56 | <Zimsky> | rsdehart: it is enough. |
19:56 | <Zimsky> | more than enough |
19:56 | <nate> | Zimsky: If linode wants to do it that's their choice, I don't work for them or through them so |
19:56 | <arby> | ... until you agree to be contractually bound at the hip with them. |
19:57 | <Zimsky> | what |
19:57 | <Zimsky> | nate: linode isn't the only "hosting provider" |
19:57 | <Zimsky> | in case it's not clear |
19:57 | <nate> | arby: in what way? Only contracts I do are work contracts and I doubt linode is gonna hire me for remote work :P |
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19:58 | <arby> | nate: simply that if you DO sign the new agreements, you're bound by the EU Model Contract, jointly as one of 2 parties (you & Linode), per contract. Regardless of your actual domicile, since: "Linode is an international organization headquartered in the United States of America (the "US"). By utilizing a Linode Resource, you expressly consent to Linode's access, maintenance, transmission and/or use of your Personal Data outside of your country of residence, |
19:58 | <arby> | regardless of location or jurisdiction. " |
19:59 | <Zimsky> | yer ma's bound by the EU model contract |
19:59 | <linbot> | New news from forum: Sales Questions and Answers • VPS Enquiry <https://forum.linode.com/viewtopic.php?t=16138&p=76531#p76531> |
20:00 | <nate> | arby: I've been offered no form of agreements with linode at all, past or present, nor ever explicitly "signed" anything other than a general ToS agreement (which would need to be more for any sort of GDPR lock in). The day linode tries to get me to literally sign anything just to have a VPS here is probably the day I move elsewhere lol |
20:00 | <arby> | nate: Have you logged into your linode portal of late? |
20:01 | <nate> | arby: About a week ago, the old portal anyways (not sure what the status of the 'new' manager is) |
20:01 | <nate> | also back in a few, need food, stomach grumbles have become too much |
20:01 | <arby> | nate: 'mine' is "Policy Changes |
20:01 | <arby> | We have recently changed some of our policies. Please read through the updated versions below and accept them. " |
20:01 | <arby> | mangia! |
20:01 | <Zimsky> | oh god nate what if the food is not made in the USA |
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20:06 | <@mcintosh> | i encourage anyone with concerns about the noted policy changes to email privacy@linode.com with your concerns |
20:07 | <arby> | mcintosh: I have. Waiting on a response. Will be ... interesting ... now that 'legal' has cursorily chimed in with a 1st "no way" ... |
20:09 | <dzho> | it's a good thing we had 2 years to get this sorted |
20:09 | <Zimsky> | ^ |
20:10 | <arby> | Define "sorted" |
20:11 | <dzho> | seriously? |
20:11 | <Eugene> | AWS has a very nicely sorted GDPR info center: https://aws.amazon.com/compliance/gdpr-center/ |
20:11 | <arby> | :facepalm: |
20:12 | <Eugene> | And they didn't require me to agree to anything new on sign-in |
20:14 | <dzho> | because they probably had a "we can change these terms when we want and you'll like it" section |
20:14 | <arby> | so does Linode for that matter .... |
20:14 | * | dzho shrugs |
20:14 | <dzho> | arby: I guess the gig's up for you already then! |
20:15 | <arby> | ? um, ok |
20:15 | <dzho> | "♬ I like big EULA's, I cannot lie ♫ " |
20:16 | <Zimsky> | it's quiet time now |
20:16 | <Eugene> | AWS' Service Terms were updated yesterday and make no direct references to the GDPR that i could find. https://aws.amazon.com/service-terms/ |
20:16 | * | dzho is still pouting because all we got from Zimsky was a ^ and not even a point |
20:17 | <Zimsky> | !unpoint dzho |
20:17 | <linbot> | Zimsky: Point taken from dzho! (5) |
20:17 | <Zimsky> | don't expect points to matter |
20:17 | <Eugene> | "Europe" is only mentioned in the context of AWS Import/Export, which is a niche service involving physical media (so reasonable to have there) |
20:17 | <dzho> | so cruel, so wanton |
20:18 | <Eugene> | 57.10 Acceptable Use; Safety-Critical Systems. Your use of the Lumberyard Materials must comply with the AWS Acceptable Use Policy. The Lumberyard Materials are not intended for use with life-critical or safety-critical systems, such as use in operation of medical equipment, automated transportation systems, autonomous vehicles, aircraft or air traffic control, nuclear facilities, manned spacecraft, or military use in connection with live combat. However, |
20:18 | <Eugene> | this restriction will not apply in the event of the occurrence (certified by the United States Centers for Disease Control or successor body) of a widespread viral infection transmitted via bites or contact with bodily fluids that causes human corpses to reanimate and seek to consume living human flesh, blood, brain or nerve tissue and is likely to result in the fall of organized civilization. |
20:19 | <Zimsky> | nuclear facilities and manned spacecraft |
20:19 | <Zimsky> | cool |
20:19 | <Zimsky> | what about non-viral infections |
20:19 | <dzho> | https://www.drawnandquarterly.com/terms-and-conditions |
20:19 | <linbot> | New news from forum: General Discussion • tirage du tarot en croix gratuit <https://forum.linode.com/viewtopic.php?t=16153&p=76532#p76532> |
20:20 | <Zimsky> | le en rue de croix la baguette oui |
20:21 | <dwfreed> | Eugene: guess the airborne zombie virus is right out |
20:21 | <Zimsky> | dwfreed: you really should see someone about that |
20:21 | <Zimsky> | it's treatable now. |
20:22 | <Eugene> | No no no, if the zombie apocalypse happens then you ARE allowed to use AWS Lumberyard for military purposes |
20:23 | <Eugene> | But not until |
20:23 | <Zimsky> | idk i think zombies are more softlayer kind of folk |
20:23 | <Zimsky> | or ovh |
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20:28 | <Eugene> | Oh phew. I did *not* agree to the new policy on my personal account |
20:30 | <Zimsky> | what would have happened if you did, Eugene? |
20:30 | <Eugene> | I would have agreed to it, so I can't bitch as righteously |
20:30 | <dwfreed> | Eugene: it says transmission by bite or bodily fluid only |
20:30 | <Zimsky> | my transmission is automatic though |
20:30 | <Zimsky> | so how does that factor in, dwfreed? |
20:30 | <Eugene> | dwfreed - that's a great point actually. |
20:30 | <arooni> | so it looks like i wont need one of my vps'sanymore; but i'm wondering if theres a way i could save it off and restore it at some point in the future. |
20:31 | <Zimsky> | dd them disks |
20:31 | <Eugene> | arooni - Images system, or dd the disk (from Rescue Mode) to somewhere safe |
20:31 | <dwfreed> | Images only works if the usage is 2 GB or less |
20:31 | <arooni> | are images included? or is it an extra |
20:32 | <millisa> | arooni: https://www.linode.com/docs/platform/disk-images/copying-a-disk-image-over-ssh/ |
20:32 | <dwfreed> | arooni: Images is free |
20:32 | <arooni> | ooh interesting |
20:32 | <millisa> | (though you'd be doing it in reverse) |
20:33 | <@gjjansen> | Adds up. |
20:39 | <linbot> | New news from forum: Sales Questions and Answers • VPS Enquiry <https://forum.linode.com/viewtopic.php?t=16138&p=76533#p76533> |
20:44 | <Eugene> | I went ahead and opened a ticket over the incompatibilities between sections 4.1 and 4.2.1 of the Customer Agreement, and asking for clarification on whether I can continue to use Linode services without agreeing to the new policy |
20:45 | <Eugene> | Reading through section 4 again, I think it may be implied (but not stated) that if I am not in the EU then that "Consideration" does not apply to me.... which is why the /account/policy page has the "Are you in the European Union or European Economic Area? |
20:45 | <Eugene> | " question |
20:46 | <Eugene> | If you choose No there it doesn't show you the EU Model Contract, so you can't comply with section 4.2.1. But Section 4.1 says you don't have to do that anyway, so wtf guys |
20:46 | <arooni> | so to shut down the linode do you get a credit prorrated i can use for other linodes? and is it automatic or do you have to ask for it |
20:47 | <Eugene> | It also appears that I can just navigate to /linodes without agreeing to the policy change |
20:47 | <millisa> | arooni: are you on the old style billing? |
20:47 | <Eugene> | arooni - nope, you are charged for as long as the Linode "exists" because your RAM and Disk Space is still reserved for your usage |
20:47 | <Zimsky> | Eugene: are you handy with bird law? |
20:47 | <arooni> | millisa: i am in fact on old billing |
20:47 | <Eugene> | Zimsky - actual birds? I have a home flock, yes. |
20:48 | <arooni> | Eugene: well if i shut down the linode ; i no longer need that linode |
20:48 | <Eugene> | We sell chicken and duck eggs from our home, and have all the relevant permits from the state of Washington |
20:48 | <arooni> | does it depend on which billing system i'm on? |
20:48 | <Eugene> | arooni - I'm not your real mom; I'm just telling you how the billing works. If the thing exists you will be charged for it. If you delete it, you won't be. |
20:48 | <millisa> | It's been a while since I've seen it, but on the old style billing setup, I think it showed you the amount it was crediting back when you go to remove the linode from the account. |
20:49 | <arooni> | Eugene: maybe i'm being imprecise with my communication i meant by shutting down, deleting it. shutting down i understand is something else |
20:49 | <Zimsky> | Eugene: I like a good duck egg |
20:49 | <arooni> | is there any advantage to staying on the old billing |
20:49 | <Eugene> | Not really, no. |
20:50 | <Zimsky> | being able to confuse employees |
20:50 | <millisa> | old style billing reference: https://www.linode.com/docs/platform/prepaid-billing-and-payments-legacy/#removing-services |
20:50 | <dzho> | you get to brag about being a grandfather |
20:50 | <Eugene> | Shit, I'm not even a Dad |
20:50 | <arooni> | it does bring me happiness |
20:50 | <dzho> | oh, wait, that's being grandfathered |
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20:50 | -!- | arooni_team_b is "Arooni ZNC" on #fish #linode |
20:50 | <arooni> | thx millisa |
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21:50 | <linbot> | New news from forum: General Discussion • tarot magico del amor gratis <https://forum.linode.com/viewtopic.php?t=16154&p=76534#p76534> |
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22:10 | <dionajipradipta> | hello |
22:10 | <dionajipradipta> | is billing support here? |
22:10 | <dionajipradipta> | thanks |
22:16 | <millisa> | this is a community channel. |
22:16 | <millisa> | if it's not specific to your account, someone may be able to answer |
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22:25 | <Sun> | hello |
22:25 | <millisa> | greetings |
22:26 | <Sun> | staff on ? |
22:26 | <millisa> | !ops |
22:26 | <linbot> | Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact |
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22:26 | <millisa> | !ask |
22:26 | <linbot> | If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/ |
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23:00 | <linbot> | New news from forum: General Discussion • tarot visa barato 5 euros <https://forum.linode.com/viewtopic.php?t=16155&p=76535#p76535> |
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23:20 | <linbot> | New news from forum: General Discussion • sites pour plan cul <https://forum.linode.com/viewtopic.php?t=16156&p=76536#p76536> |
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23:52 | <@gjjansen> | Irony is that there is staff here all the time. |
23:52 | <@gjjansen> | I just hoped they would ask. lol |
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--- | Log | closed Thu May 17 00:00:15 2018 |