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#linode IRC Logs for 2018-08-07

---Logopened Tue Aug 07 00:00:55 2018
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00:43<linbot>New news from community: MongoDB is not working <>
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00:51<coteyr>I am having a problem conncting to a linode after an update
00:51<coteyr>I can access it via lish but not ssh
00:52<millisa>in lish, can you ping your gateway?
00:53<coteyr>neetwork unreachable
00:53<coteyr>and sure enoug the remote interface is missing
00:53<millisa>can you ping yourself by your public IP in that lish session?
00:53<coteyr>ifconfig only shows the lo interface
00:55<millisa>what do you see if you restart networking or ifup eth0?
00:56<coteyr>A normal IP address. How odd, one sec
00:57<coteyr>Ok that works, why in the world woudn't it start the eth0 interface by default.
00:57<millisa>might be something in your syslog or maybe dmesg that might give a hint? try to reboot and see if it is still doing it?
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01:06<coteyr>Meh, someone disabled it.
01:06<millisa>the interface? as in set it onboot=no or something?
01:07<coteyr>was hired to help sort out their application, didn't suspect that one. Ahh well looks like I will be building a new linode in the next few days. Thank for the help though, I never would have thought to even look there.
01:09<coteyr>Kinda the VPS version of is it plugged in.
01:09<millisa>could just be a missed line or something. for reference if you hit other snags with it -
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01:54<linbot>New news from community: Crypto miner got on my server - but how? <>
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02:24<linbot>New news from community: Unifi Port 8443 closed following back-up restore? <>
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02:44<linbot>New news from community: How do I login to my Linode from Weblish <>
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06:12<csnxs>!lick bmartin
06:12<linbot>csnxs: Point given to bmartin. (15)
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06:42<tafa2>anyone using salt or ansible or something similar to manage their servers? Could you recommend one? I need something to manage ~27 different production nodes
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09:51<linbot>New news from kernels: 4.17.12-x86_64-linode112 <> || 4.17.12-x86-linode131 <>
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09:59<_11333>Hello, help me check my account is not password cracked, why 10 hours ago someone changed my server password
10:00<@bmartin>Are you able to login to your account at
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10:13<@bmartin>Hello there
10:14<azim>cool, just checking irssi out.
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10:22<Praneeth>Hi all
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10:26<gparent>we'll never learn more about Guest358
10:26<gparent>what kind of food did they enjoy?
10:26<gparent>what's their favorite color?
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11:05<linbot>New news from community: how to install pecl ssh2 extension on centos6 to access server remotely <>
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11:50<Deepak>May I know the pricing for backup space on linode for a VPS?
11:51<Woet>Deepak: yes, you may google "linode backup pricing"
11:51<Woet>or the actual backups page:
11:52<Deepak>Thank you Woet and relidy
11:52<Deepak>Do we have live chat tech support on linode?
11:53<relidy>IRC is the closest you'll get to that. They are quite responsive to support tickets as well.
11:54<Deepak>I was using linode with 2-step authentication
11:54<Deepak>using google authenticator
11:54<Deepak>I stopped using smartphones.. so the Google authenticator was gone
11:55<Deepak>Now whenever I try to login into linode it asks for OTP
11:56<Deepak>and I dont see any other ways to receive teh OTP as sms
11:56<Deepak>to my registered mobile number
11:56-!-joecool|mobile is now known as joecool
11:57<Woet>Deepak: use the emergency code it gave you when you set it up.
11:57<Woet>Deepak: and, for the future, use a decent 2FA app like Authy
11:58<relidy>I don't believe Linode offers SMS-based 2FA (and I hope they don't).
11:59<gparent>I also hope they do not offer it.
11:59<dwfreed>they don't
11:59<dwfreed>SMS 2fa is broken
11:59<gparent>they never*
11:59<gparent>to be precise
12:00<gparent>I'm not just hoping they do not currently, but for the future :)
12:06<Deepak>Thank you all
12:06<Deepak>I will try
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12:08<@scrane>Deepak If you don't have the emergency code, you can email letting us know you can't get in. In the email include an image of your government-issued ID as well as an image of your credit card showing only the last 6 digits of the card.
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12:35<ericoc>namecheap uses sms 2-factor :/
12:35<ericoc>sup with linode not offering ssl certs and domain name registration huh :p
12:36<Deepak>Thank you all
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13:16<breno>is possible realocate geo-ip with ip linode?
13:18<@scrane>You can't change the location of the IP address, however you can create a Linode in a different datacenter and that will be assigned a new IP address specific to that datacenter.
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14:04<grawity>good news: the cpu lockups on 4.17 are not specific to linode kernels, nor to linode in general
14:04<grawity>bad news: gre over ipsec is completely fucked on 4.17
14:09<dwfreed>do l2tp instead?
14:10<dwfreed>or are you VPNing to something like a cisco device?
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14:25<grawity>mostly to my home mikrotik, but also between my servers themselves because wireguard doesn't quite do the job yet
14:27<dwfreed>what's lacking from wireguard? I have the ear of the developer
14:28<grawity>last I heard, you can't really run OSPFv3 over it – no fe80:: link-local support (and no multicast support for that matter)
14:29<grawity>saw some plans regarding those on the mailing list
14:30<dwfreed>eww, OSPF
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14:32<grawity>eww or not, I do want to run it
14:33<grawity>partly because of the same reason I use IPsec/GRE – only need to care about one stack of protocols, not two
14:35<gparent>that'd also be a blocker for me
14:35<gparent>good to know
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14:39<grawity>dwfreed: fwiw, I'd be using one wg interface for every peer (with and ::/0 as allowedIPs), point-to-point style
14:40<grawity>and to be fair, I haven't tried that myself yet (because all signs point to "no" and I have other things to spend time on) so I don't know for sure whether it actually *doesn't* work or whether it only needs link-locals to be added manually, etc.
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15:36<linbot>New news from community: Help new account in linode for 3 wordpress websites <>
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16:04<ericoc>!point scrane
16:04<linbot>ericoc: Point given to scrane. (16)
16:04<ericoc>wat linodians are gonna be at fosscon
16:06<@scrane>I do not know.
16:06<@scrane>When is Foscon?
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16:06<relidy>scrane: Aug 25th.
16:07<linbot>New news from community: Asking Better Questions <>
16:07<@scrane>Aaah. Sadly I do not know who is gonna be there. It is not I.
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16:47<linbot>New news from community: E: Malformed entry 1 in list file /etc/apt/sources.list.d/rethinkdb.list (Component) E: The list of sources could not be read. <>
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19:32<infocloud>hi,, i have important ticket
19:32<infocloud>can i helpme?
19:33<millisa>this is a community chat; most of us wouldn't know much about your ticket. if you describe the issue maybe someone here might know the answer?
19:33<dwfreed>if it's urgent, you can call Linode
19:34<infocloud>ok, thanks for information :D
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19:41<infocloud>hi :D
19:41<infocloud>i have a qüestion :D
19:41<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
19:41<infocloud>i have ToS Violation - Trademark Infringement
19:42<infocloud>what I do not understand ... it is not possible to block the conflicting port (in this case the 80 apache) instead of blocking the whole server ????
19:42<infocloud>At least the other services are not stopped and our customers can work for example with the email.
19:42<millisa>Wouldn't it be easier to remove the infringing material?
19:43<millisa>Do that then!
19:43<infocloud>but if I can not access the wordpress I can not remove it.
19:43<MrPPS>rm /path/to/file
19:43<infocloud>yes,, a entired site
19:43<infocloud>i move
19:43<infocloud>rm no
19:44<infocloud>but the solution is horrible
19:44<MrPPS>to remove the content? that's quite a fine solution
19:44<infocloud>is imposible
19:44<infocloud>is a wordpress page
19:44<infocloud>in mysql
19:44<millisa>You can work in mysql in the command line.
19:45<millisa>mysql -h localhost -u yourmysqluser -p (it'll ask for your mysql pass)
19:45<infocloud>sorry for my bad english
19:45<relidy>*gasp* It doesn't require PHPMyAdmin?! /s
19:45<infocloud>i'm spanish
19:45<infocloud>it's an apache folder, I'm going to move the directory
19:46<infocloud>instead of removing the eth0, would not it just filter my ip? for example?
19:47<MrPPS>I've not been involved with a ToS violation, so I am not sure how it is handled. Either way, I presume you were notified and had some time to remove the content before you were blocked entirely?
19:47<infocloud>no block please xDDD
19:47<infocloud>but if I have access I can recover the rest of the web.
19:48<infocloud>for example.. update wordpress
19:48<infocloud>but, i prefer delete the content... no block xDDD i have other clients for example....
19:48<infocloud>ok ok... i delete the content now
19:48<infocloud>but you could recover
19:49<MrPPS>Remove the content, get access back, update wordpress + continue on as normal
19:49<infocloud>but I could recover it.
19:49<infocloud>if remove the content.. the wordpress is delete
19:49<infocloud>the content is a page wordpress site
19:49<infocloud>no is only one file
19:49<infocloud>is a one register in mysql
19:50<infocloud>ok,, i remove the web... i need the server for example
19:50<millisa>If you've removed the offending content, update your ticket so Linode knows. Tell them what you did and request they restore your access.
19:51<millisa>if what you did is insufficient, they'll tell you
19:54<infocloud>ok, I deleted the entire website for example...
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22:04<anishagnihotri>Hey, just a quick question. Got one of the purple linode shirts from a hackathon. Anyway to purchase a few more in different colours?
22:04<anishagnihotri>They're oddly a good fit and incredibly comfortable, lol.
22:04<anishagnihotri>Weird question, I know - but just wondering.
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22:07<Woet>look at this weirdo, wearing clothes
22:19<wraeth>i'll bet they're still naked underneath them, though.. weirdo
22:27<Woet>Eugene only Linodes naked
22:32<wraeth>...doesn't everyone?
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22:40<Woet>I don't Linode at all
22:40<Woet>I'm just here for the fish
22:40<Woet>thanks dcraig
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23:07<Cromulent>I know this off topic but I'm about to start hosting a podcast on my Wordpress blog and was wondering what audio codec to use - I guess the choice is between MP3 and AAC but FLAC or Apple Lossless are other options
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23:19<Jacky>I need a hosting
23:19<Cromulent>just the one?
23:20<ericoc>Cromulent: wav :p
23:20<Peng>Okay. Linode sells VPS hosting.
23:20<Jacky>do you offer migrate service
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23:38<hsavv>hey guys
23:38<hsavv>im having problems SSHing into my linode instance?
23:38<hsavv>checked the SSHD status and it looks fine but i keep timing out...
23:38<Cromulent>what problem? use -vvv to get debug output
23:39<hsavv>in lish?
23:39<Cromulent>no in the command line SSH client (I'm assuming you are using OpenSSH)
23:39<hsavv>i was using putty
23:39<Cromulent>ah - are you on Windows 10?
23:39<Cromulent>then use the built in SSH client as that is OpenSSH
23:40<Cromulent>no need for PuTTY on Windows 10
23:40<hsavv>how do i access that though
23:41<hsavv>sorry im not really used to having to access things via ssh
23:41<Cromulent>you use the Powershell command line and install it like this
23:41<Cromulent>then it is just the same as using SSH on Linux or one of the BSDs
23:42<Cromulent>then when you are trying to connect add -vvv to get debug output to help diagnose the problem
23:43<hsavv>ok thats installing
23:43<hsavv>but i used gitbash
23:43<hsavv>OpenSSH_7.1p2, OpenSSL 1.0.2h 3 May 2016 debug1: Reading configuration data /etc/ssh/ssh_config debug2: ssh_connect: needpriv 0 debug1: Connecting to [] port 22. debug1: connect to address port 22: Connection timed out ssh: connect to host port 22: Connection timed out
23:43<hsavv>this is what im getting
23:44<Cromulent>can you ping your server?
23:44<Cromulent>I can ping it from here
23:45<Cromulent>are you sure you haven't blocked port 22 in your firewall?
23:45<Cromulent>or is SSH listening on port 22?
23:45<hsavv>$ ping Pinging with 32 bytes of data: Reply from bytes=32 time=69ms TTL=49 Reply from bytes=32 time=71ms TTL=49 Reply from bytes=32 time=68ms TTL=49 Reply from bytes=32 time=66ms TTL=49 Ping statistics for Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 66ms, Maximum = 71ms, A
23:45<millisa>did you change the ssh port? firewall it (it doesn't look like it is listening publicly)? did it used to work?
23:46<hsavv>Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State e tcp 0 0* LISTEN d tcp 0 0* LISTEN 0 tcp 0 0* LISTEN m tcp 0 0* LISTEN tcp 0
23:47<hsavv>it looks like 22 is on the list right ?
23:47<hsavv>i just took over this from someone and theyre kinda being a bit dicky about this so this is as much info as i have
23:47<Cromulent>what about your firewall? Also are you trying to SSH in as root? You might have disabled root SSH logins
23:48<hsavv>hmmm ok let me try going in as an alt user
23:48<hsavv>tried going in as an alt user
23:48<hsavv>but not much better
23:49<hsavv>$ ssh forge@ -vvv OpenSSH_7.1p2, OpenSSL 1.0.2h 3 May 2016 debug1: Reading configuration data /etc/ssh/ssh_config debug2: ssh_connect: needpriv 0 debug1: Connecting to [] port 22. debug1: connect to address port 22: Connection timed out ssh: connect to host port 22: Connection timed out
23:49<millisa>what about your firewall? nmap says the port is filtered
23:49<hsavv>ok how can icheck that
23:50<hsavv>really appreciate the help guys
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23:50<millisa>which firewall are you using? iptables-save would be one way to look at it
23:51<linbot>Please paste longer snippets over at and not in the channel
23:52<millisa>that shows ssh only open to 4 ip's.
23:52<millisa>looks like you are using ufw
23:52<millisa>ufw status verbose <---probably easier to look at that way
23:53<hsavv>i see it now
23:53<hsavv>only 3 ips have access to port 22
23:53<millisa>this may be helpful for you
23:55<hsavv>great guys
23:55<hsavv>i got in!
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---Logclosed Wed Aug 08 00:00:56 2018