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#linode IRC Logs for 2018-08-09

---Logopened Thu Aug 09 00:00:58 2018
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02:28-!-Ivan_ is "OFTC WebIRC Client" on #linode
02:28<Ivan_>anyone there?
02:28<millisa>Just me and a couple hundred of my closest friends
02:28<@mcintosh>hello Ivan_!
02:29<@mcintosh>feel free to ask any questions you might have
02:29<Ivan_>i have used your server for website
02:29<Ivan_>but I can't analysis my emaill
02:30<Ivan_>can you tell me why?
02:30<Ivan_>my account is otscable, website is
02:31<Ivan_>it's over 24hours , can't analysis my email
02:31<Woet>because you have no DNS record for
02:31<Woet>and no MX records for
02:31<millisa>I don't see an mx record
02:33<Ivan_>but my website is ok
02:33<millisa>dig -t mx <-- nothing comes back
02:33<Ivan_>i have changed my dns
02:36<Ivan_>i have add mx record also
02:36<millisa>Just now?
02:37<Ivan_>24hours before
02:38<Peng>What's the name of the MX record?
02:39<Woet>Ivan_: your website has nothing to do with MX records
02:39<Woet>Ivan_: please screenshot your DNS settings.
02:39<Peng>!dns6 mx
02:39<linbot>Peng: 5
02:40<Peng>Found it
02:41<Ivan_>sorry, you mean i need add for the records?
02:41<Peng>You need to change or rename a couple things
02:41<Peng>You need to rename the zone from to
02:42<Peng>You need to delete the MX record and add a different MX record with as the *value*
02:42<Peng>You also need to rename the TXT record from "" to leaving the name blank
02:42<Peng>There might be other issues
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02:47<Ivan_>so the problem is just mx record,right?
02:49-!-hays_ [] has quit [Ping timeout: 480 seconds]
02:50<Ivan_>no ?
02:50<Ivan_>any other problem?
02:50<Peng>I listed two other problems, and said that there might be more
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02:52<Woet>Ivan_: perhaps it's a good idea to ask/hire someone who understands DNS?
02:53<Ivan_>yes i ask them now, just they don't know English
02:53<Ivan_> i have transfer these to them
02:54<Ivan_>in fact, i can send email, but can't receive email
02:55<Woet>Ivan_: correct, because your MX records are incorrect.
02:55<Ivan_>ok, thank you, if any other problem i will ask you
02:58<Ivan_>i have updated the mx record
02:58<Ivan_>can you help to check it right or not?
02:59<Ivan_>can you find it?
03:00<Woet>Ivan_: no, it's not correct.
03:00<Woet>Ivan_: perhaps it's a good idea to ask/hire someone who understands DNS?
03:01<millisa>changes in the linode dns manager can take a quarter hour before they show up on the name servers.
03:01<Woet>oh, yea, that.
03:01<Woet>"quarter hour"
03:01<millisa>15 mins. 900 second. some portion of a fortnite.
03:01<Ivan_>15mins later will be ok?
03:02<millisa>If you made the correct change and there isn't something else wrong
03:05<Peng>There are other things wrong
03:05<Ivan_>can you tell me the problem?
03:05<Peng>I did
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03:11<Woet>Ivan_: perhaps it's a good idea to ask/hire someone who understands DNS?
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09:15<chris>Good morning/evening. Do these plans come with cPanel? AW Stats?
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09:17<linbot>Install cPanel on CentOS: Linode does not sell cPanel licenses, but it's provided free to Linode Managed customers: Or try a free panel like Webmin: Or just use the command line:
09:18<chris>Is there a manged plan that, in terms of specifications, matches the $80 plan?
09:19<Cromulent>chris: you can get managed on any size linode
09:19<Cromulent>it costs $100 a month per linode
09:19<chris>what are the specifications for one linode?
09:20<Cromulent>look there and pick the one you want
09:21<chris>I was there. I like Linode 16GB. But how much is the managed version of that?
09:22<Cromulent>it is the price of the Linode plus $100 a month
09:22<Cromulent>so it would $180 a month
09:22<Cromulent>would be*
09:23<chris>Ahhhh. Okay; gotcha. Thank you.
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10:49<Serhii>I cannot log in
10:49<Serhii>No Scratch code
10:49<Serhii>How can I gain the access to my account?
10:50<@bmartin>Hello I would email and include the last 6 digits of the card on File. We will require you send the photo ID as well as the card on file to unlock this.
10:51<Serhii>Ok, thank you for help, @bmartin!
10:51<@bmartin>We do this for security purposes to remove 2 factor authentication
10:53<Serhii>yeah that makes sense
10:55<linbot>New news from community: Resize linode with rancher <>
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12:15<linbot>New news from community: How do I get NextCloud running on HTTPS / SSL instead of HTTP? <>
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12:25<andres_>hi colleagues
12:25<andres_>i need help
12:25<andres_>i cannot enter into my account to process the payment
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13:57<csnxs>!lick mcintosh
13:57<linbot>csnxs: Point given to mcintosh. (53) (Biggest fan: csnxs, total: 12)
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15:52<ahmed>within how many hrs u can migrate server? i have about 500mb site
15:54<Karrde>!lick Eugene
15:54<linbot>Karrde: Point given to eugene. (73) (Biggest fan: jalter, total: 26)
15:59<Eugene>!towel Peng
15:59<linbot>Eugene: Point taken from peng! (22)
16:04<@jalter>!point Peng
16:04<linbot>jalter: Point given to peng. (23)
16:05<@jalter>ahmed: are you talking about migrating one Linode server to a different data center, or are you talking about migrating a server from a different host to a new Linode server?
16:09<@jalter>If it's on a different host, you'd want to talk to our Professional Services team for a quote and time estimate -
16:10<@jalter>If the server is a Linode and you want to change the data center it's hosted in, just open a support ticket. The time depends on the total size of the disk(s). Once the migration is configured, it'll take up to 10-15 minutes per GB to complete the transfer.
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16:17<jeremotas>I need to ask a very simple question, can I change at any time from a Nanode 1GB to a Linode 4GB?
16:18<@sjacobs>jeremotas: yes.
16:37<@mcintosh>!point sjacobs
16:37<linbot>mcintosh: Point given to sjacobs. (8)
16:37<@mcintosh>!towel Eugene
16:37<linbot>mcintosh: Point taken from eugene! (72)
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17:43<Back2Future>Hi, I was wondering does linode support paying using a VISA GiftCard Debit Card? Can I sign up using one?
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19:44<Guest528>Any Linode's staff here?
19:45<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
19:49<Guest528>Our servers had been attacked by server with IP originated from Linode's CIDR, we keep adding it to firewall. They keep coming non stop for the last few month.
19:51<linbot>Linode's abuse contact is , as shown in the abuse contact info for the IP address in question. shows how to look this up yourself.
19:52<Guest528>Well, was hoping there are staff here will solve the problem quickly. Thanks everyone, will send them an email.
19:53<Peng>Staff are often here. Sometimes they're not. If they are here, they'd still want an email for the record and for more information.
19:54<Peng>Good luck
19:54<Guest528>Thanks for your advice ;)
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20:41<warewolf>hmm, if point and towel give points, then what does pants do?
20:41<warewolf>!pants mcintosh[m]
20:47<csnxs>gives them pants
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---Logclosed Fri Aug 10 00:00:59 2018