| --- | Log | opened Sat Sep 15 00:00:50 2018 |
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| 01:23 | <Bhoomika> | Can some one help us with ddos atttack |
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| 01:36 | <Abi12> | *leaves 6 seconds later* |
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| 06:34 | <chitta> | how to install cpanel in linode server |
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| 06:36 | <LouWestin> | Quits a minute later |
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| 08:44 | <linbot> | New news from community: Why am i receiving "cannot define multiple Listeners on the same IP:port" error <https://www.linode.com/community/questions/17183> |
| 08:45 | <Woet> | poor linode support |
| 08:45 | <Woet> | how many managed questions for unmanaged linodes do you get |
| 08:45 | <Woet> | 100 a day? 200? |
| 08:45 | <dwfreed> | a lot |
| 08:45 | <dwfreed> | they really botched the markdown on that question, though |
| 08:45 | <Woet> | true |
| 08:46 | <Woet> | all they gotta do is write a snippet that says "you bought an unmanaged vps, learn or upgrade to managed <click>" |
| 08:46 | <Woet> | and work together with vultr/digitalocean to do the same so people don't jump ship |
| 08:46 | <Woet> | done |
| 08:46 | <Woet> | aws doesn't even let you open tickets |
| 08:46 | <Woet> | they make good money |
| 08:49 | <LouWestin> | The few times I’ve opened tickets, it helped to point me in the right direction when I had a serious issue. |
| 08:51 | <Woet> | except you're not paying Linode to take care of your serious issues |
| 08:51 | <Woet> | if LISH works, it's your job |
| 08:52 | <Woet> | i mean, clearly that's black and white, but if everyone would open tickets about unmanaged issues they'd have to raise prices |
| 08:52 | <Woet> | or lower support quality |
| 08:56 | <LouWestin> | Right. I still had to fix myself. They’d just say check x,y,z and then I was like ah! I see the problem! |
| 08:57 | <Woet> | i know |
| 08:57 | <Woet> | thats not their job |
| 08:57 | <Woet> | you're not paying them for that |
| 08:59 | <LouWestin> | Actually I switched to them because I was tired of having to send tickets for stuff. “I need an ssl certificate”... send out ticket, a day or two later completed. |
| 09:00 | <Woet> | there are providers that offer managed and let you access it |
| 09:00 | <Woet> | not sure how happy they'd be if you break things though |
| 09:00 | <dwfreed> | Woet: Linode was (and probably still is) of the mindset that if we know the answer to the problem, and it won't take too long to provide it, we will, even though it's technically out of scope for support |
| 09:00 | <dwfreed> | it's a stance that customers have come to depend on, and would get very upset if it changed |
| 09:00 | <Woet> | sure |
| 09:00 | <Woet> | i understand that |
| 09:02 | <LouWestin> | InMotion hosting said one time if we give you root, you’ll be unmanaged, but if you break something it’s... $150 an hour to be fixed I believe. |
| 09:02 | <Woet> | thats what most hosts do, yea |
| 09:04 | <LouWestin> | Which years later they offer an unmanaged plan but it’s still not much cheaper than managed and I’m going to assume they’ll still charge to fix it. |
| 09:06 | <LouWestin> | But I left years ago for another VPS which was still managed somewhat for less than a year. Wasn’t happy so then I joined Linode. |
| 09:07 | <LouWestin> | Oh, Webfaction was the name. |
| 09:07 | <LouWestin> | Didn’t stay too long with them. |
| 09:13 | -!- | Roomii [~oftc-webi@171.76.239.20] has joined #linode |
| 09:13 | -!- | Roomii is "OFTC WebIRC Client" on #linode |
| 09:14 | <Roomii> | Hello |
| 09:16 | <Woet> | Hello |
| 09:19 | <Roomii> | My debit card is rejected while completing my sign up |
| 09:26 | <Woet> | Ok. |
| 09:26 | <LouWestin> | You have to contact Linode |
| 09:26 | <Woet> | or your bank, most likely. |
| 09:26 | <dwfreed> | Linode may be able to give you the specific rejection reason |
| 09:27 | <dwfreed> | banks usually want address line 1, zip code, and cvv matches for online purchases, to reduce fraud |
| 09:29 | <Roomii> | I am confused whether Linode is accepting Credit Card Only. As I am using Debit Card. |
| 09:30 | <LouWestin> | They accept debit cards too |
| 09:31 | <dwfreed> | they accept debit cards with a credit card logo on them |
| 09:32 | <dwfreed> | Visa, Mastercard, American Express, and Discover |
| 09:32 | <dwfreed> | if it has one of those logos on it, it will work; if it doesn't, it won't |
| 09:37 | <Roomii> | Yes, It has logo of Master Card |
| 09:37 | <Roomii> | But it is Indian debit card which do not have automatic payment support |
| 09:40 | <LouWestin> | Ah. Yeah you have to talk to your bank. |
| 09:41 | <Roomii> | They say they do not support automatic payments but Manual only |
| 09:43 | <dwfreed> | do they require MasterCard SecureCode or something? |
| 09:44 | <Roomii> | Secure code is only for Indian transaction and not for International. I have International debit card which do not require secure code for international transactions |
| 09:46 | <dwfreed> | that's good |
| 09:46 | <dwfreed> | (Linode doesn't support SecureCode) |
| 09:50 | <Woet> | thats odd |
| 09:50 | <Woet> | do they hate fraud protection? |
| 09:51 | <dwfreed> | SecureCode is a pain in the ass to implement |
| 09:52 | <Woet> | Linode does payment processing directly? |
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| 09:53 | -!- | dfzj168 is "OFTC WebIRC Client" on #linode |
| 09:53 | <dwfreed> | they have a processor, but you have to handle the response and redirect to a mastercard page (or load it in an iframe) |
| 09:54 | <dfzj168> | hi |
| 09:55 | <LouWestin> | Hi |
| 09:57 | <Roomii> | Hi |
| 09:57 | <Woet> | Hi |
| 09:57 | <Roomii> | Linode is not redirecting me to any page |
| 09:57 | <dfzj168> | I just bought vps, how can I start to build a website? |
| 09:58 | <Woet> | you use SSH, install your webserver, configure it, then upload your website. |
| 09:58 | -!- | acald3ron [~acald3ron@189.202.75.149.cable.dyn.cableonline.com.mx] has joined #linode |
| 09:58 | -!- | acald3ron is "Armando" on #linode #debian-next #debian-mx #debian-es |
| 09:58 | <Woet> | you know Linode sells unmanaged Linux VPSes right? |
| 09:58 | <LouWestin> | dfzj168: See the guides to setting up a website. |
| 09:59 | <LouWestin> | Roomii: What do you mean? Linode dot com or something else? |
| 09:59 | <Roomii> | Is it necesaary to buy a load balancer for running instance |
| 09:59 | <dfzj168> | I don't know, I bought your vps for the first time. |
| 09:59 | <Woet> | Roomii: no. |
| 09:59 | <Roomii> | So, why a load balancer? |
| 09:59 | <LouWestin> | Roomii: depends on what your needs are. |
| 09:59 | <Woet> | Roomii: it's literally in the name |
| 09:59 | <Woet> | Roomii: turn the two words around. |
| 09:59 | <Woet> | Roomii: and remove the "r" |
| 10:00 | <Roomii> | Are linode instances Burstable? |
| 10:00 | <Woet> | no. |
| 10:00 | <Roomii> | Why there a need for load balancer in linode? |
| 10:00 | <Woet> | Roomii: it's literally in the name |
| 10:00 | <Woet> | Roomii: turn the two words around. |
| 10:00 | <Roomii> | Pleasse explain me |
| 10:00 | <Woet> | Roomii: and remove the "r" |
| 10:00 | <dfzj168> | Can I communicate with you in Chinese? |
| 10:00 | <Woet> | dfzj168: nope |
| 10:01 | <Roomii> | No |
| 10:01 | <Roomii> | English |
| 10:01 | <dfzj168> | ok |
| 10:02 | <dfzj168> | Thank you! |
| 10:02 | <dfzj168> | I will study and learn first, and I will not consult you again. Thank you! |
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| 10:06 | <csnxs> | wow |
| 10:14 | <LouWestin> | /Whois dwfreed |
| 10:14 | <dwfreed> | try without the space |
| 10:14 | <LouWestin> | Oops |
| 10:15 | <dwfreed> | I used to work for Linode, between March 2012 and November 2013; I'm friends with several current staff |
| 10:15 | <LouWestin> | I thought you had said you were a staff member |
| 10:16 | <dwfreed> | I'm an OFTC staff member |
| 10:16 | <dwfreed> | (hence cloak) |
| 10:18 | <LouWestin> | Ok. I signed up with Linode... four years ago I believe. So you weren’t working then. |
| 10:18 | <dwfreed> | nope |
| 10:26 | <Woet> | I'm friends with several current staff too |
| 10:26 | <Woet> | and uncurrent |
| 10:28 | <LouWestin> | Ok makes sense. |
| 10:30 | <csnxs> | /whois dwfreed |
| 10:30 | <csnxs> | halp does not wrok |
| 10:30 | <dwfreed> | :P |
| 10:31 | <Woet> | /oper dwfreed enoughenoughenoughenoughenoughenough |
| 10:32 | <dwfreed> | We generally do not use oper passwords here |
| 10:32 | <LouWestin> | Chatting on my phone is sometimes more error prone. |
| 10:32 | <dwfreed> | opering requires a challenge-response protocol |
| 10:49 | <Abi12> | stuff gets weird very quickly in here.. |
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| 11:01 | <LouWestin> | Abi12: Do you or have worked for Linode as well? |
| 11:09 | <dwfreed> | don't think so |
| 11:09 | <LouWestin> | K |
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| 11:30 | -!- | dfzj168 [~oftc-webi@123.138.133.145] has quit [Remote host closed the connection] |
| 11:38 | <Abi12> | Nope. |
| 11:39 | <Abi12> | but I love them :p. I use it for hosting work/personal projects. |
| 11:39 | <Abi12> | I have.. 7 linodes? All for different organizations. |
| 11:42 | <Abi12> | I used to use a company called buyvm before, and they were horrible. |
| 11:42 | <Abi12> | It'd be cool if linode started offering windows vms as well. I'm sure that'd bring in even more business. |
| 11:43 | <Abi12> | or.. maybe not? I'm sure they'd have started already if it really did. |
| 11:44 | <dwfreed> | you can run Windows |
| 11:44 | <dwfreed> | but licensing is up to you |
| 11:44 | <LouWestin> | Ok. I know there’s Windows vms out there. But I’ve never looked too much into them. I’m not sure how the whole licensing works. |
| 11:44 | <dwfreed> | if Linode offered Windows, they'd have to deal with licensing |
| 11:45 | <Abi12> | ahh yeah. I've seen some people running winserver2012. |
| 11:46 | <Abi12> | I'm sure they'd have to purchase bulk licensing and pay it off slowly. |
| 11:46 | <dwfreed> | vlmcsd |
| 11:46 | <LouWestin> | You can have Windows server setup on Linode? |
| 11:46 | <dwfreed> | !winode |
| 11:46 | <linbot> | It is possible to run Windows on !kvm Linodes. Here's a set of unofficial instructions: https://github.com/linode/docs/pull/501 |
| 11:47 | <LouWestin> | Ah, didn’t know. Thanks |
| 11:47 | <dwfreed> | don't read the guide, but Eugene's instructions in the comments |
| 11:48 | <LouWestin> | K |
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| 19:36 | <Miketh> | Hi. I am a reseller. My provider has a server in Linode Dallas. ip address 173.255.194.100 I made some traceroutes and can not reach server. Any issues in Linode Dallas network? |
| 19:38 | <dwfreed> | I'm connected to IRC from a Dallas Linode |
| 19:38 | <dwfreed> | that IP address does not respond to arping |
| 19:38 | <dwfreed> | so either the Linode is dead, or the host is dead |
| 19:40 | <Woet> | ♫ what does the LISH say? ♪ |
| 19:40 | <dwfreed> | they probably don't have lish access |
| 19:40 | <Woet> | they said they are a reseller. not that they're being resold. |
| 19:41 | <Woet> | oh, like shared hosting reseller maybe |
| 19:41 | <Miketh> | Thanks dwfreed. I am waiting response from my provider. Thanks for your help |
| 19:41 | <Woet> | "my provider has a server" |
| 19:41 | <Miketh> | yes, a shared hosting reseller of squidix |
| 19:41 | <Woet> | I'm not an expert on Linodes infra, but a trace doesn't hit any of Linodes routers (e.g. 45.79.12.3 or 45.79.12.1) |
| 19:41 | <Woet> | maybe it's been nullrouted? |
| 19:42 | <Woet> | or maybe it just shows up like that when the node goes down, i dunno |
| 19:45 | <Peng> | !mtr-dallas -n 173.255.194.100 |
| 19:45 | <Peng> | !mtr-dallas -n 173.255.194.101 |
| 19:45 | <Peng> | !mtr-dallas -n 173.255.194.105 |
| 19:45 | <linbot> | Peng: [mtr-dallas] Start: Sat Sep 15 23:45:25 2018 -- HOST: clover Loss% Snt Last Avg Best Wrst StDev -- see https://mtr-dallas.mn0.us/?c=e71d6a1e for full mtr |
| 19:45 | <linbot> | Peng: [mtr-dallas] 1.|-- 45.79.12.201 0.0% 3 5.7 2.6 1.1 5.7 2.6 -- 2.|-- 173.255.194.101 0.0% 3 1.0 0.9 0.7 1.1 0.0 -- see https://mtr-dallas.mn0.us/?c=dd449bab for full mtr |
| 19:45 | <linbot> | Peng: [mtr-dallas] 1.|-- 45.79.12.201 0.0% 3 0.5 1.2 0.5 1.9 0.0 -- 2.|-- ??? 100.0 3 0.0 0.0 0.0 0.0 0.0 -- see https://mtr-dallas.mn0.us/?c=563b73e2 for full mtr |
| 19:45 | <Peng> | You're right, that's weird |
| 19:46 | <Peng> | Also, it works over IPv6. |
| 20:01 | <dwfreed> | if it were just nullrouted, it would still respond to arping |
| 20:01 | <Peng> | Ah? |
| 20:01 | <dwfreed> | as that does not involve the routers at all, because it's a single broadcast domain |
| 20:01 | <dwfreed> | (.101 responds) |
| 20:01 | <Miketh> | Thanks for your help. At this time I just have this one line response to my ticket "We're checking this out now. Thank you for your patience." |
| 20:02 | <Miketh> | So I do not know if the problem is the server (node) or linode. I think problem could be the node |
| 20:03 | <Peng> | Firewall entirely blocking IPv4? Weird kernel malfunction? |
| 20:03 | <Peng> | Weird malfunction on Linode's side? |
| 20:03 | <dwfreed> | or borked dhcp client |
| 20:04 | <Peng> | Makes sense |
| 20:11 | -!- | nooneiguess [~ginxh@67.170.87.165] has quit [] |
| 20:18 | <Miketh> | Thank your very much to ALL. Server is responding now. :) |
| 20:18 | -!- | Miketh [~oftc-webi@144.202.67.222] has left #linode [] |
| 20:22 | -!- | xtrWrithe [~xtrWrithe@00027ade.user.oftc.net] has joined #linode |
| 20:22 | -!- | xtrWrithe is "xtrWrithe" on #tor-south #linode #qemu |
| 20:27 | <Peng> | It... is? |
| 20:27 | <Peng> | !mtr-dallas -n 173.255.194.100 |
| 20:28 | <linbot> | Peng: [mtr-dallas] 1.|-- 45.79.12.201 0.0% 3 9.9 4.2 0.9 9.9 4.9 -- 2.|-- 173.255.194.100 0.0% 3 36.1 14.5 1.5 36.1 18.8 -- see https://mtr-dallas.mn0.us/?c=8bae0668 for full mtr |
| 20:28 | <dwfreed> | yes |
| 20:28 | <Peng> | Wonder what happened |
| 20:45 | <LouWestin> | There’s been a few who have said their server went down and then 5-15 minutes later it’s back up. |
| 20:47 | <Peng> | It was actually down. Legacy IP was, anyway. ;) |
| 20:50 | <dwfreed> | clearly should have been using IPv6 |
| 20:50 | <dwfreed> | all the content providers should do an IPv4 blackout day |
| 20:50 | <LouWestin> | Emergency maintenance? |
| 20:51 | <dwfreed> | v6 still worked |
| 20:51 | <LouWestin> | Then that answers my question |
| 20:51 | <dwfreed> | but a soft blackout, so everybody gets a big page that says "If you're seeing this page, call your ISP right now and tell them you want IPv6; then click here to continue to our site" |
| 21:07 | <LouWestin> | I did a v6 test a while ago. Already set. |
| 21:08 | * | Peng [loud sigh] |
| 21:09 | <LouWestin> | lol |
| 21:09 | -!- | acald3ron [~acald3ron@189.202.75.149.cable.dyn.cableonline.com.mx] has joined #linode |
| 21:09 | -!- | acald3ron is "Armando" on #linode #debian-next #debian-mx #debian-es |
| 22:14 | -!- | Cruiser` [Cruiser@136.33.104.17] has quit [] |
| 22:17 | -!- | Cruiser` [Cruiser@136.33.104.17] has joined #linode |
| 22:17 | -!- | Cruiser` is "Cruiser" on #linode |
| 23:14 | -!- | Cajs [Cajs@185.198.189.47] has quit [Quit: YourBNC - (https://yourbnc.co.uk)] |
| 23:15 | -!- | Cajs [Cajs@185.198.189.47] has joined #linode |
| 23:15 | -!- | Cajs is "Cajs" on #linode |
| 23:39 | -!- | acald3ron [~acald3ron@189.202.75.149.cable.dyn.cableonline.com.mx] has quit [] |
| --- | Log | closed Sun Sep 16 00:00:52 2018 |