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#linode IRC Logs for 2018-12-02

---Logopened Sun Dec 02 00:00:19 2018
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00:00-!-Dreamer3_ is "Josh Goebel" on #linode
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00:17<Peng>The worst holiday (unless you work at Linode)
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00:41-!-cantaccesslinod is "OFTC WebIRC Client" on #linode
00:43<cantaccesslinod>Hi Everyone, My google authentication app restored and lost the Linode from it, even i have not saved the scratch code. Now I can't login to Linode to pay for my monthly invoice. Anyway we can recover it?
00:53<cantaccesslinod>Thanks Peng
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00:54-!-Shentino is "realname" on #linode
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00:57-!-descender is "Chong Kai Xiong" on #linode
01:03<cantaccesslinod>Can we sent image of my card with masking the digits except those last 6 digits and CVV in backside?
01:03<cantaccesslinod>Will they accept it?
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01:39-!-wcewong is "OFTC WebIRC Client" on #linode
01:41<wcewong>Hi, I just got my first Nanode. I've managed to get my LAMP stack up and running (verified). I am in the process of moving my domain name over. From Linode's DNS control panel, it tells me the the records appear to be okay. However, doing a "ping" from my local machine tells me that the host is not found. Any suggestions? Thanks. :-)
01:43<Peng>What's the name?
01:43<wcewong>The domain name?
01:44<Peng>What are you pinging?
01:46<wcewong>Hmmm, it is working fine? Strange that I can't access it from my side. I've even tried flushing my DNS cache. Doesn't make a difference.
01:46<wcewong>I could be because of Cloudflare's caching it somehow :-|
01:46<LouWestin>I’m seeing the index page
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01:47-!-compuguy is "compuguy" on #linode
01:49<wcewong>Thanks guys, it is working now. Resolution:
01:50<wcewong>I've changed my local DNS from (Cloudflare's) to (Google's)
01:50<LouWestin>We’ll send you an invoice in the mail. ;-)
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01:51-!-nm0i is "Moshe Ulyanov" on #linode #suckless
01:51<wcewong>This is a great community, my only regret is not being part of it earlier. I wonder how I put up with shared hosting all this time. :-D
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01:51-!-nm0i is "Moshe Ulyanov" on #linode #suckless
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01:51<LouWestin>I did the same for a few years.
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02:09-!-JamesTK is "James Taylor" on #linode #moocows #oftc #tor-dev #bitlbee @#digitalocean #tardigans #Corsair
02:09-!-wraeth is now known as Guest4434
02:14<Peng>Hmm. If a Dallas Linode tries to access a Cloudflare free/pro site, it gets the Cloudflare PoP in Chicago
02:14<Peng>DNS and business/enterprise get Dallas
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02:16-!-MrPPS is "MrPPS" on #oftc #linode
02:16-!-Solver is "robert" on #spi
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02:41-!-millisa is "millisa" on #linode
02:45<Peng>(Details subject to change.)
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03:49-!-Shentino is "realname" on #linode #tux3
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03:54-!-NomadJim is "Nomad" on #linode
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04:04-!-wcewong is "OFTC WebIRC Client" on #linode
04:05<wcewong>Hi, what's the current best practice for setting Apache2 permissions on a Debian box? I do not wish to run an FTP server on the box so I am transferring files using SFTP.
04:05<wcewong>(1) Who should own the files in /var/www?
04:06<wcewong>(2) Is there any way to set default "upload" permissions via SFTP? I've tried tinkering with the umask settings in sshd_config but it didn't seem to work.
04:13-!-marshmn [~matt@2a00:23c5:ad1a:7f01:8418:cada:22a2:50c1] has joined #linode
04:13-!-marshmn is "Matt Marsh" on #linode
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05:31-!-Mark [~oftc-webi@2a03:ec00:b18e:3b70:602a:1812:a7cc:c594] has joined #linode
05:31-!-Mark is "OFTC WebIRC Client" on #linode
05:31<Mark>HI, is it possible to talk with hosting admins?
05:32<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
05:32<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
05:32<rsdehart>it's usually pretty slow around this time
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05:35<rsdehart>Mark: I'm happy to talk to you in the channel
05:35<rsdehart>as the tip said, those of us without @ in front of our names are just customers
05:36<rsdehart>this is community chat. It's not official support, even though staff are around and often active
05:36<Mark>so you are a customer?
05:36<Mark>damn :)
05:37<Mark>I want to contact the owner of a website that is a customer of linode
05:37<rsdehart>yeah, that's not likely to happen
05:37<Mark>is there a way, how linode can forward my email to the owner?
05:37<rsdehart>they don't do that
05:38<Mark>ok, i will try other ways
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05:39-!-Dreamer3 is "Josh Goebel" on #linode
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06:31-!-Shentino is "realname" on #tux3 #linode
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07:19<linbot>New news from community: Stackscript does not support custom image? <>
08:02-!-marshmn [~matt@2a00:23c5:ad1a:7f01:8418:cada:22a2:50c1] has joined #linode
08:02-!-marshmn is "Matt Marsh" on #linode
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08:10-!-Eason is "OFTC WebIRC Client" on #linode
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08:24-!-Shentino is "realname" on #linode #tux3
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09:13-!-vps234 is "OFTC WebIRC Client" on #linode
09:13<vps234>why i can't login my account
09:22<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
09:22<Peng>What's happening?
09:26<vps234>my accout seems deleted
09:26<vps234>There are many vps on my account
09:28-!-john_ [] has joined #linode
09:28-!-john_ is "OFTC WebIRC Client" on #linode
09:31<LouWestin> Hi?
09:32<LouWestin>vps234: I’d call or email support
09:32<vps234>no Response
09:32<LouWestin>How long ago did you contact them?
09:33<vps234>It's really in emergency
09:33<vps234>20 min ago
09:33<vps234>All my data may delete
09:33<LouWestin>Ok you can call them too
09:33<vps234>I have 20 vps on this accout
09:34<LouWestin>Because you said it’s emergency
09:34<vps234>Yes it’s emergency
09:35<vps234>Please help me
09:35<LouWestin> you can call them
09:35<Peng>LouWestin and I don't work for Linode.
09:38<LouWestin>I think there’s a toll free Skype number
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09:40-!-john__ is "OFTC WebIRC Client" on #linode
09:51<john_>what is their Skype num?
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10:04-!-Redentor is "realname" on #debian-es #linode #debian-mx
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10:24-!-joecool_ is "Joe" on #linode
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10:38<FluffyFoxeh>0118 999 881 999 119 725... 3
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10:44<Mike__RSA_Secur>is there a private chat for support issues?
10:45<Peng>I don't mean to be rude, but it was a question with a short answer. :X
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10:46<Woet>I mean to be rude
10:46<Woet>he left
10:46<Woet>too bad
10:46<LouWestin>You can call the 800 number through Skype right?
10:46<Peng>shouldn't you say something rude, like "smell you later"
10:47<Woet>that's actually rude
10:47<Woet>telling people to read a website is not rude
10:47<Woet>its helpful
10:48<Woet>it'll help them later in life
10:48<Peng>A few seconds later, I hope
10:50<LouWestin>When the wife says I’ll see you later. I reply I’ll see you when I look at you.
10:52<LouWestin>I have tons of dad jokes. 😂
10:52<FluffyFoxeh>you did not just use that emoji
10:59<linbot>New news from community: ERROR: Server returned error NXDOMAIN, mitigating potential DNS violation DVE-2018-0001, retrying transaction with reduced feature level UDP <>
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12:01-!-uki is "OFTC WebIRC Client" on #linode
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12:01-!-descender is "Chong Kai Xiong" on #linode
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12:09<uki>I want to restore my account.
12:10<linbot>New news from community: How can I deploy TCP_BBR on my linode? <>
12:10<LouWestin>Your best bet would be to contact support via email.
12:10<uki>。Are you LINODE's customer service?
12:11<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
12:18<LouWestin>No you need to email them regardless so they can confirm your account details.
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13:01-!-xu3 is "xu3" on #linode
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13:11-!-Redentor is "realname" on #debian-es #linode #debian-mx
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13:24-!-q_aaccc is "OFTC WebIRC Client" on #linode
13:25<q_aaccc>I forget my password ,can you help me
13:26<LouWestin>You need to email support
13:26<q_aaccc>I can't receive the email
13:26<q_aaccc>i can give you username and email
13:26<LouWestin>No this a public chat
13:27<LouWestin>Email support and let them know that you cannot access the email address anymore.
13:28<q_aaccc>too bad,I can't receive any email from
13:29<q_aaccc>I don't know,
13:29<q_aaccc>I have an instance deleted. Is there any way to retrieve the data?
13:30<LouWestin>You have to contact support
13:32<q_aaccc>I send email to support,But I haven't received any reply. What time is it over there? isn't it working time?
13:32<dzho>it's a weekend
13:32<LouWestin>They’re open 24/7 so it’s going to depend
13:32<LouWestin>Weekends probably slower.
13:33<q_aaccc>Okay, I probably know. Thank you.
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15:21-!-R3den-T0r is "realname" on #debian-mx #linode #debian-es
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16:02-!-Dreamer3 is "Josh Goebel" on #linode
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16:10-!-hillary is "OFTC WebIRC Client" on #linode
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16:34<Abi12>I see bumblevole join/part atleast 5 times a day.
16:34<Abi12>It's nice having a constant in my life.
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16:35-!-Redentor is "realname" on #debian-es #linode #debian-mx
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16:38-!-Shentino is "realname" on #tux3 #linode
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16:50-!-Dreamer3_ is "Josh Goebel" on #linode
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17:37-!-bumbleVole is "bumbleVole" on #linode
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18:02-!-Simone is "OFTC WebIRC Client" on #linode
18:02<Simone>I cant login to my account, why?
18:03-!-Simone is now known as Guest4474
18:08<rsdehart>Guest4474: we don't know who you are. You're going to need to provide some more information
18:08<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
18:10<rsdehart>ops would be anyone who has a @ stuck onto the front of their name, btw
18:10<rsdehart>i.e. not me
18:11<rsdehart>Guest4474: were you able to log in before, or is your account new and pending verification?
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18:34-!-eyepulp is "eyepulp" on #linode
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18:55-!-aspis is "aspis" on #linode
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19:28-!-Redentor is "realname" on #debian-es #linode #debian-mx
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19:42-!-bumbleVole is "bumbleVole" on #linode
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20:38-!-Dreamer3 is "Josh Goebel" on #linode
20:41<linbot>New news from community: Brock毕业证办理加拿大文凭Q/微信860155399咨询买布鲁克大学成绩单毕业证,代办真实使馆认证/回国人员证明,留信网存档认证/学历文凭认证,快速办理加拿大假毕业证假文凭Brock University OTTAWA <> || 伪造澳洲学历+国外文凭/ECU埃迪斯科文大学毕业证成绩单QQ_微信860155399制作澳洲大学成绩单、毕
20:51<linbot>New news from community: 伪造文凭办理NU毕业证购买诺桑比亚大学毕业证成绩单qq微信860155399仿造诺桑比亚大学学历文凭认证,留服认证,NU真实教育部认证,回国人员证明,英国大学文凭证书样本。 <> || RU毕业证办理加拿大文凭Q/微信860155399咨询买瑞尔森大学成绩单毕业证,代办真实使馆认证/回国人员证明,留信网存\xE6\xA1
20:54<warewolf>haha awesome, already cleaned up
21:00-!-Redentor [] has joined #linode
21:00-!-Redentor is "realname" on #debian-es #linode #debian-mx
21:01<linbot>New news from community: TRU毕业证办理加拿大文凭Q/微信860155399咨询买汤姆逊大学成绩单毕业证,代办真实使馆认证/回国人员证明,留信网存档认证/学历文凭认证,快速办理加拿大假毕业证假文凭Thompson Rivers University <> || 伪造澳洲学历+国外文凭/CDU查尔斯达尔文大学毕业证成绩单QQ_微信860155399制作澳洲大学成绩单\xE3\x80
21:05-!-Redentor [] has quit [Remote host closed the connection]
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21:11-!-Redentor is "realname" on #debian-es #linode #debian-mx
21:13<linbot>New news from community: UA毕业证办理加拿大文凭Q/微信860155399咨询买阿尔伯塔大学成绩单毕业证,代办真实使馆认证/回国人员证明,留信网存档认证/学历文凭认证,快速办理加拿大假毕业证假文凭UNIVERSITY OF ALBERTA <> || 伪造文凭办理爱大毕业证购买爱丁堡大学毕业证成绩单qq微信860155399仿造爱丁堡大学学历文凭认\xE8\xAF
21:19-!-nm0i [] has left #linode [ERC (IRC client for Emacs 26.1)]
21:53<zifnab>glad to see the spam is back.
21:53<zifnab>if anyone is curious, that last one was attempting to sell canadian diplomas
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22:38-!-Redentor is "realname" on #debian-es #linode #debian-mx
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22:45<Woet>i read diplomats
22:45-!-Redentor [] has joined #linode
22:45-!-Redentor is "realname" on #debian-es #linode #debian-mx
22:45<Woet>thoroughly confused for a second
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22:46*mcintosh facepalms
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---Logclosed Mon Dec 03 00:00:20 2018