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#linode IRC Logs for 2018-12-03

---Logopened Mon Dec 03 00:00:20 2018
00:30<zifnab>i mean, i'm sure you can buy a diplomat in china too
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00:48<diveyez>Is there an active tech who can checkout ticket 11200231 and help me get an escalated response?
00:56<diveyez>Solved, thanks!
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04:33<linbot>New news from community: MySQL Stop repeatedly <>
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05:57<linbot>New news from community: My wordrpess site on linode Redirect error <> || Illegal emails from my domain <>
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06:50<Sergey>linode support remote mysql connections?
06:52<dwfreed>it's a Linux server, you can connect to it however you want
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09:43<_004mart>anyone can help me
09:44<dzho>!to _004mart ask
09:44<linbot>_004mart: If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
09:44<LouWestin>Help with what?
09:45<_004mart> is hosted on linode and pointed through cloudflare see its not working error 521 coming
09:46<LouWestin>Your server is down for some reason
09:47<_004mart>is there any solution?
09:48<LouWestin>We don’t know why it’s down. You have to give us more details
09:48<dzho>!to _004mart ops
09:48<linbot>_004mart: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
09:49<LouWestin>It could be turned off, web server crashing, etc etc.
09:49<LouWestin>Like dzho says this is community chat
09:50<dzho>_004mart: unless you are paying for extra linode services, everyone is very limited in what they can do to try to help you. Your providing as much detail as possible about what you can and cannot do with your linode can make it easier to help you.
09:50<dzho>can you log into the linode web management console for your account?
09:50<dzho>if so, can you log into the console of your linode?
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10:03<LouWestin>Maybe he forgot to pay the bill.
10:05<dzho>"the world will little note, nor long remember"
10:21<LouWestin>Usually when someone comes on here with “my server doesn’t work” I assume that they haven’t looked at any reasons as to why yet.
10:29<dzho>I often wonder the extent to which exchange rates and cost-of-living differences distort some customer's notion as to what is reasonable to expect for support
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10:29<dzho>like, $5/month for a linode is not a lot of money for me, but in some locales it probably is.
10:29<dzho>well, not a lot of money for me *now*
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10:43<Linode-user2>I have a customer who is planning on removing his linodes from his account for now because he only wants to use his email on the domain but no website. How long would his account stay open, or what is the archive/pruning process so I can inform him?
10:46<dzho>Linode-user2: I don't think linode provides email, does it?
10:46<dzho>nor DNS
10:47<dzho>so that's a question for the registrar, which *might* also be providing email for the domain in addition to DNS
10:47<dzho>but once you shut down a linode, it's gone
10:47<dzho>there is no grace period
10:47<Linode-user2>i mean DNS staying up
10:48<LouWestin>Where’s he hosting his email?
10:48<DrJ>Linode will stop serving DNS if there is no linodes on the account
10:48<dzho>it's really hard to know without ....
10:48<dzho>yeah, what LouWestin asked
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10:50<Linode-user2>ok thanks
10:50<LouWestin>He can get email hosting through gmail business.
10:51<LouWestin>And then just shut down his site’s server.
10:53<LouWestin>If you’re not running an email server through linode then things are much easier.
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11:15<Linode-user2>Does Linode have any plans to do any serverless functions on it's roadmap?
11:17<dzho>!to Linode-user2 ops
11:17<linbot>Linode-user2: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
11:18<dzho>they usually don't discuss plans like that, at least very far out.
11:18<dzho>that's the sort of thing you'll see maybe if and when it hit beta
11:18<dzho>not that I pay huge amounts of attention but I haven't seen anything like that from them yet
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11:20<Hassaan>Anybody there
11:20<Hassaan>I want to discuss something with you
11:20<Hassaan>I want to resell the linode servers with my whmcs how i will do that
11:21<LouWestin>Setup a self managed server.
11:24<dzho>!to Hassaan ops
11:24<linbot>Hassaan: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
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11:27<LouWestin>Hassaan this would be the starting point
11:27<LouWestin>He’s gone
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12:06<Kurt__>Hi guys, a quick question, versions of linux supported by linode, specialy interested in ubuntu server 18.04
12:09<dwfreed>you can run any Linux distro you want
12:09<dwfreed>Linode provides prebuilt templates for many common distros, including Ubuntu
12:09<relidy>Although the above list is "supported for deployment by Linode"
12:09<LouWestin>What they provide makes things easier to setup.
12:10<dwfreed>relidy: that just means: 1) there's a template; 2) helpers understand that distro
12:10<relidy>Yep,just answering the question that was asked :)
12:10<dwfreed>you can run Linux From Scratch if you really wanted to
12:10*relidy shudders
12:11<dwfreed>I've done an LFS build before
12:11<dwfreed>(not on Linode, though, on local hardware)
12:12<avelardi>TempleOS support should be coming any day too
12:16<LouWestin>There’s been a few who have mentioned wanting BSD.
12:17<Kurt__>Thank you guys, new with linode, wanting to move from a fisical server in the office to Linode, with fears and doubts.
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12:21<LouWestin>Well fears and doubts are warranted
12:22<LouWestin>I’d setup a test server on Linode and see how that goes first
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12:26<LouWestin>Kurt__: Also take advantage of the backup option too. And it’s a good idea to periodically check that the backups were successful.
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13:18<Kurt__>another question o mighty community , minimum contract wityh linode?, 1 month. This question is related to the need to test it for more than 7 days.
13:19<relidy>Kurt__: You're billed hourly, so no minimum, really.
13:20<LouWestin>If you went with the 5 dollar plan for one week, divide that by 4
13:21<LouWestin>About $1.25 a week.
13:21<Kurt__>ok, very good indeed,
13:21<LouWestin>Not including backups
13:32<Woet>90 seconds -
13:33<LouWestin>Too many
13:33<relidy>!point Woet
13:33<linbot>relidy: Point given to woet. (26) (Biggest fan: woet, total: 18)
13:39<Kurt__>how easy is to upgrade your plan? Im thinking about starting with the lowest one, and according to the performance of our applications, upgrade to a higher plan, but how easy and how much time will take to move from one plan to the other?
13:39<LouWestin>Easy to upgrade
13:40<LouWestin>Time is based on how much disk space you’ve used. Usually it not too bad, but I’d do upgrading on the off time.
13:44<LouWestin>Make sure when you do upgrade that you resize the disks in the manager screen.
13:49<Kurt__>new question, if we shutdown our linode, and keep it shutdown for a week, will that week still be charged on the hourly rate?
13:51<dwfreed>the resources you're allocated are still reserved for you while you're shut down
13:51<dwfreed>in order to not be billed, you'd have to delete the Linode (which would also delete the data you had on the Linode, so make sure you have a copy before doing that)
13:51<millisa>(and you'd lose your IP)
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14:20<Brigandier>Hey guys, googled around for this but didn't see much info. Planning on a VM doing live video restreaming to Twitch, i.e. users stream to my Linode, it throws it into a video template and encodes it nicely, then sends it up to Twitch for viewers. The CPU usage would be pretty heavy and constant due to the encoding process. Does Linode have any CPU usage policy floating around or is it enforced fully at the hypervisor level?
14:20<Brigandier>Just don't want to get it off the ground only to have it shut off because I exceeded some quota I had no idea about lol
14:21<grawity>, section 2
14:21<grawity>there's no specific quota, but e.g. bitcoin mining wasn't well-liked here
14:21<grawity>basically the CPUs are a somewhat-shared resource among VMs on the same host, as far as I know
14:22<Brigandier>Gotcha, if it's not enforced at the hardware and has caused problems in the past then I won't risk it. I'd need to push these near the limit constantly lol
14:23<grawity>IMHO, better rent a physical dedicated server for that
14:24<Brigandier>Will check that out. Initially I was thinking AWS/GCP but they rake you over the coals on egress
14:26<grawity>Kimsufi has suspiciously cheap offers as always
14:27<LouWestin>Also consider data usage too.
14:27<Brigandier>Yeah that's what I mean by egress lol
14:27<Brigandier>GCP has free egress out to YouTube, hmm
14:27<Brigandier>may end up going that route rather than Twitch
14:29<grawity>I guess they count it as internal traffic :D
14:30<Brigandier>Yeah that's pretty sweet, would open the possibility of GPU encoding too
14:30<Brigandier>quality would suffer but may be able to let me get in with a much smaller instance size
14:31<LouWestin>Ok. Yeah I’m not too sure what’s the best route for CDN.
14:32<Brigandier>Alright, thanks you guys!
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15:51<nyancat>Anyone having problems with the Newark network?
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15:55<@mcintosh>nyancat: not that I know of - can you describe the problems you are experiencing?
15:55<nyancat>Slower than my computer at work this morning
15:56<nyancat>But I think it's an issue between me and the server I was connecting to
15:56<nyancat>and on their end at that
15:57<dwfreed>!speedtest is your friend
15:57<nyancat>tl;dr script would send 100 dns lookups, then stall for 5 seconds, then start again, service a bunch more, then stop again
15:57<dwfreed>> 100 dns lookups
15:57<nyancat>I'm usually able to handle ~around~ 18,000 in under a minute
15:57<nyancat>dwfreed: host based lookups against RBL
15:58<dwfreed>something something there's a much better way something something
15:58<nyancat>Oh there absolutely is a better way, using the API of the RBL
15:58<nyancat>This is a ID10T thing for me, it's not their fault it's mine
16:00<relidy>!point dwfreed
16:00<linbot>relidy: Point given to dwfreed. (66) (Biggest fan: mcintosh, total: 16)
16:00<relidy>For the GIF
16:01<dwfreed>I have an irssi auto-completion for it
16:01<dwfreed>"nathanfillion" followed by space or enter will result in
16:01<relidy>Even if it weren't Nathan Fillion, that would still be awesome, but the two combined? Pure gold.
16:02<dwfreed>there are various takes on that gesture available as gifs
16:02<dwfreed>but nathan fillion is my favorite
16:03<relidy>I might have to find a way to work that into a custom 404 page for the webapp I'm working on right now.
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16:32<warewolf>dwfreed++ # nathanfillion
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21:12<trelane>11205374 -- new account for a business I work for. We're spinning up a K8S cluster and need to talk to whoever approves large linodes for "new" customers.
21:13*trelane hopes that there's someone up this late to answer said ticket so I can get the cluster assembled this evening
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21:14<trelane>^^^ vanayr is the guy with the credit card for this particular ticket
21:14<LouWestin>Anyone with op might answer here.
21:14<vanayr>happy happy credit card season
21:14<trelane>LouWestin, yep, I know, I'm getting my washcloth and garden hose now. I'll make 'em talk! :-p
21:15<LouWestin>Sometimes they respond late
21:15<vanayr>all good, i was supposed to get off my ass last friday and get this going
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21:21*LouWestin waves bye to vanayr
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21:53<@mcintosh>> washcloth and garden hose
21:53<@mcintosh>what does this mean! lol
21:53*mcintosh is uncomfortable
21:55<@mcintosh>oh dear
21:56<Unit193>Err...I mean "I have no idea either"
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22:03<Abi12>I think mcintosh was alluding towards something else ;;)
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22:31<c_ereqwr>hello,what kind of payment way for linode?
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22:35<trelane>Unit193, of course we don't nkow :)
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22:35<trelane>mcintosh, of course I don't mean waterboarding, that would obviously be a war crime. ;)
22:35<trelane>or just plain old fun. Depends on your outlook on life really!
22:36<Kurt__>Hi, just finish filling all the information of my account, now how do I enable the 7 days trial=
22:36<LouWestin>c_ereqwr: credit card, check, and PayPal
22:37<LouWestin>Trial should be automatic.
22:39<Kurt__>so I just create my linode and thats it?
22:41<LouWestin>If you're unsatisfied for any reason, you can cancel your account within the first seven days and request a full refund, no questions asked.
22:42<LouWestin>Quoted from
22:42<LouWestin>Technically they bill you from the get-go
22:47<Kurt__>a refund is not a 7 day free trial
22:49<LouWestin>I can see where the confusion is. They word it as “Do you offer a trial period?”
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22:55<Woet>Kurt__: why not?
22:57<LouWestin>If they didn’t charge people for the first seven days...well you can imagine what they would be like.
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23:04<@mcintosh>!point nkow
23:04<linbot>mcintosh: Point given to nkow. (1)
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23:09<@jfred>we had 4 hour trials a few years back
23:10<@jfred>I was only there for the tail end of that, but... you can probably imagine why they don't exist anymore
23:11<Peng>Fun for the whole crime family
23:11<rnowak>is Peng the reason they don't exist anymore? I bet it is
23:15<Unit193>Sure as the day is cold.
23:16<Peng>!wx ksfb
23:16<linbot>Peng: [metar] OBS at KSFB: 73.4F/23C, visibility 10 miles, wind 5.75 mph, chill 75.57F (altimeter: 29.97) [KSFB 040403Z 29005KT 10SM FEW010 BKN019 BKN026 23/23 A2997 RMK AO2 T02330228]
23:19<Woet>!wx eham
23:19<linbot>Woet: [metar] OBS at EHAM: 42.8F/06C, visibility 9999 miles, wind 6.90 mph, chill 38.56F (altimeter: 29.884342796) [EHAM 040355Z 29006KT 9999 FEW027 06/04 Q1012 NOSIG]
23:24<Unit193>22°F (-5°C), not real cold so I guess not your fault.
23:28<linbot>New news from community: How do I bypass "No common CD-ROM drive was detected" error during custom image install? <>
23:39<Woet>oh look, another fake question
23:39<Woet>dont worry, i got this
23:53<rnowak>... who are the questions from if "Linode" has posted them?
23:54<Woet>I'm pretty sure it's a Linode employee tasked with turning support tickets into community questions in a futile attempt to get people to put some effort in
23:54-!-Dreamer3 [] has quit [Ping timeout: 480 seconds]
23:55<Woet>usually some staff member replies with an extremely specific and detailed answer
23:55-!-Dreamer3 [] has joined #linode
23:55-!-Dreamer3 is "Josh Goebel" on #linode
23:56<Woet>case in point:
23:56<Woet>I think it's also some attempt to get better SEO in Google and get people to visit the Linode site when they run into trouble
23:56<Woet>and hopefully turn into customers
23:57<Woet>anyways, that's my theory so far
23:57<rnowak>seems plausible
23:58<trelane>Peng, pilot/
23:58<trelane>!wx kump
23:58<linbot>trelane: [metar] KUMP: not data available, valid code?
23:58<trelane>@linbot, it's Indianapolis Metropolitan Airport you insignificant! Do not diss my airport!
23:58<trelane>!wx keye
23:58<linbot>trelane: [metar] OBS at KEYE: 33.8F/01C, visibility 10 miles, wind 10.36 mph, chill 25.78F (altimeter: 30.13) [KEYE 040453Z AUTO 33009KT 10SM FEW012 OVC032 01/M02 A3013 RMK AO2 SNE09 SLP209 ]
23:59<trelane>there's no way that altimeter is right, I have 29.96 measured about 4 miles from EYE
23:59<trelane>!wx ktyq
23:59<linbot>trelane: [metar] OBS at KTYQ: 32.0F/00C, visibility 10 miles, wind 9.21 mph, chill 24.15F (altimeter: 30.13) [KTYQ 040455Z AUTO 32008KT 10SM SCT008 SCT011 OVC028 00/M01 A3013 RMK AO2 ]
23:59<trelane>hrm... I wonder if I'm reading low then
---Logclosed Tue Dec 04 00:00:05 2018