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#linode IRC Logs for 2019-01-08

---Logopened Tue Jan 08 00:00:09 2019
---Daychanged Tue Jan 08 2019
00:00<Mav>Yo guys, hopefully you can help me with my problem. After I upgraded php5 to php7.2 version, I started having error 500 for my site
00:00<Mav>then I have this on error log: [mpm_prefork:notice] [pid 5372] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
00:00<Mav>[core:notice] [pid 5372] AH00094: Command line: '/usr/sbin/apache2'
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00:20<Balu>Hi
00:21<Balu>I've installed cvs on linode but error occured
00:21<Balu>PAM authenticate error: Authentication failure cvs login: authorization failed: server 74.207.253.113 rejected access to /opt/cvsroot for user bala
00:21<Balu>can you help this isses
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01:18<yudha>hi
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01:26<yudha>hi need help
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04:39<fosswl>I am looking 16GB RAM plan for hosting my application
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04:40<ajgamer>hi
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04:41<Cromulent>fosswl: there is a 16GB plan
04:41<Cromulent>!pricing
04:41<linbot>https://www.linode.com/pricing
04:41<fosswl>But Linode will charge only $50 at time but plan charge is $80 per month
04:43<Peng>Is that a problem?
04:43<Peng>At first, they will probably charge you $50 mid-month, and $30 on the first of the month.
04:43<Peng>After a while, they will charge $80 once a month. Or maybe if you contact support.
05:30<fosswl>Thanks Peng
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07:37<Dawnfoods>Need Help!
07:38<Dawnfoods>Hello is there anyone who can help me regards Linode Sever ?
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08:22<Woet>no
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09:14<dwfreed>Woet: not all hosts have Xeon E5 processors
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10:23<mav_>hello there, I have upgraded my php5 to version php7.2, but when I dismod the old version and enable the php7,2, my sites goes down with error 500. what could be the possible solution for this?
10:23<mav_>my server's running with ubuntu 14.04 by the way
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10:25<mav_>a little help anyone
10:26<Woet>mav_: so you're running an EOL PHP version on an soon-EOL distro
10:26<Woet>thats always fun
10:26<Woet>mav_: did you read the bottom sentence of the 500 error?
10:27<mav_>2secs, I'm going to take a look
10:28<mav_>no other than 'unable to handle this request'
10:29<mav_>this was the error i'm having on my error log.
10:29<mav_>[mpm_prefork:notice] [pid 5372] AH00163: Apache/2.4.7 (Ubuntu) OpenSSL/1.0.1f configured -- resuming normal operations
10:30<Woet>thats not an error.
10:31<mav_>it doesn't says here that the version 7.2 was running, unlike if I run the system with the php5 version
10:32<mav_>[mpm_prefork:notice] [pid 14561] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.26 OpenSSL/1.0.1f configured -- resuming normal operations
10:32<Woet>thats not an error.
10:32<Woet>how did you install PHP 7,2?
10:32<Woet>7.2 *
10:33<Woet>why not upgrade to ubuntu 16.04, or better yet, 18.04?
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10:34<mav_>I have the guidelines from the support
10:35<mav_>I wasn't sure though how to do it, so far I haven't got any problem with the 14.04 that's why I stick with it for now.
10:37<dwfreed>it's going to stop being supported in about 4 months
10:37<dwfreed>meaning it'll no longer receive security updates
10:39<mav_>thanks for that information, guess I better work on that right now
10:39<Woet>and 18.04 will come with php 7.2
10:39<Woet>solving both issues in one go
10:41<mav_>oh, I never know that, glad you tell me
10:49<erik>mav_: Is the application you are looking to run on php 7.2 compatible with that?
10:58<mav_>I have this plugin on wordpress site that requires the php version to be 5.6 or greater.
11:00<mav_>I have talk this issue with the support and they suggested me to upgrad it to php7.2, as per following their instruction I still failed on running the system to php7.2
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11:13<erik>mav_: ok, a fairly new version of wordpress should work fine with php 7.2
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11:38<linbot>New news from community: Ubuntu updates hang <https://www.linode.com/community/questions/17570>
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12:28<linbot>New news from community: [**Watch**]Al Masry vs Pyramids Live FREE On TV. <https://www.linode.com/community/questions/17571>
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16:29<linbot>New news from community: How do I install a Desktop/GUI on my Linode? <https://www.linode.com/community/questions/17572>
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17:50<@mcintosh>for anyone curious the latest "Linode" kernel has been rolled back to version 4.18.16 for the time being, as currently the 4.19 tree appears to have a bug in how uptime is calculated
17:53<linbot>New news from kernels: Latest 64 bit (4.18.16-x86_64-linode118) <https://www.linode.com/kernels/?ver=1546986830#137>
17:54<csnxs>speaking of uptime, my linode's kernel is over 2 years old...
18:13<linbot>New news from kernels: Latest 64 bit (4.18.16-x86_64-linode118) <https://www.linode.com/kernels/?ver=1546988578#138> || Latest 32 bit (4.18.16-x86-linode138) <https://www.linode.com/kernels/?ver=1546988577#137>
18:15<@mcintosh>that's better :P
18:21<waltman>mcintosh: Since I'm affected by this bug, should I reboot to fix it?
18:23<@mcintosh>there is the downside of using a now-EOLed kernel
18:23<@mcintosh>but yes, that's probably what you wanna do
18:24<waltman>ok
18:24<grawity>uptime calculaion is the most important feature
18:24<@mcintosh>lol'd
18:24<@mcintosh>(that downside is why we didn't immediately rollback versions)
18:24<waltman>A bug like that makes me worried about what else might be broken...
18:25<@mcintosh>in the kernel? they usually frown upon breaking things like this, but no project is perfect
18:26<@mcintosh>i would expect that, outside of that issue, the 4.19 tree is generally superior to the 4.18 tree
18:26<@mcintosh>certainly, when you factor in support, it's superior
18:26<waltman>Where's it getting such a wrong value from? Is it reading someone else's memory? Was it miscompiled?
18:27<waltman>Is this a bug in the kernel itself, or in linode's package of the kernel?
18:27<@mcintosh>miscompiled? i'm not sure what that's implying but the issue is not specific to linode's kernel, as I noted yesterday
18:27<waltman>I didn't see that noted yesterday.
18:27<@mcintosh>no worries, happen to clarify again
18:27<@mcintosh>s/happen/happy
18:28<@mcintosh>if it was specific to our kernel, we would've re-released a new one instead of rolling back versions
18:28<@mcintosh>> Is it reading someone else's memory?
18:28<@mcintosh>no
18:28<@mcintosh>we would've rolled back immediately for an issue like that
18:28<waltman>someone being another kernel structure, of course
18:28<waltman>maybe?
18:29<waltman>Where's it getting the value from? Is there a knock-on result that something else is reading what should be the uptime value?
18:29<waltman>I can think of all sorts of bad things...
18:30<@mcintosh>anything that would be "
18:30<@mcintosh>that bad would've been handled differently
18:31<Abi12>invalid uptime breaks mysql
18:31<@mcintosh>good to know - fwiw it's still reporting a valid uptime timestamp, just not that of the guest
18:32<waltman>A related question -- https://www.linode.com/kernels says "Latest 64 bit (4.18.16-x86_64-linode118) - 2019-01-08", and then there's a long list of kernel versions and dates. Sometimes the bottom one is the same as the one at the top. Other times, like now, it's not. What's up with that?
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18:33<@mcintosh>sometimes latest is the most recent kernel version we have available
18:33<waltman>when I reboot, do I get the kernel at the top, or the one at the bottom?
18:33<@mcintosh>other times, another version is latest, like when the more recent kernel is reporting an erroneous uptime and customers are unhappy about it
18:33<@mcintosh>when you reboot, you get whatever your configuration profile says you will get
18:33<@mcintosh>for most, that is the latest 64 bit kernel
18:33<@mcintosh>but I can't guarantee that for you without seeing your configuration profile
18:33<waltman>me too. So is "latest" the one at the top?
18:34<@mcintosh>it's the one that says "Latest" in front of it
18:34<waltman>Thanks. So then all the other ones listed are ones you could pick from the profile?
18:35<@mcintosh>some of them probably aren't options anymore, if we deprecated them
18:35<@mcintosh>but mostly, yes
18:35<waltman>I thought there was a time that I rebooted thinking that the kernel had changed and I'd get the "latest" one at top, but instead I got the same kernel I was already running.
18:36<@mcintosh>that may be a situation where we released a more recent kernel but did not actually mark it as latest
18:36<@mcintosh>but, tough to say without being there at the time you did it
18:36<waltman>Of course. But that's why I was confused.
18:37<@mcintosh>it can definitely be a little confusing that the latest kernel isn't necessarily the most recent version, I would agree
18:37<@mcintosh>(linodes using distro kernels by default, nowadays, helps to address that)
18:39<@mcintosh>time for me to leave the office o/
18:39<@mcintosh>!point mcintosh
18:39<linbot>mcintosh: 1,000,000 points for mcintosh!!!
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20:00<linodepikode>I have a quick question about the Linode Managed add-on. Is it a solution to reduce in-house IT staff is it just support services for when things go wrong?
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20:11<Abi12>!managed
20:11<linbot>https://www.linode.com/managed
20:11<Abi12>'Linode’s Professional Services team of experts can handle server installations, configurations, architectures, deployments, one-off sysadmin jobs, site migrations and more — literally dozens of technologies to solve almost any infrastructure problem you may encounter. As a Linode Managed customer, you can engage this team of experts at 20% off the standard rate.
20:12<Abi12>I'd call if I was you. Every situation is different, and the calling into support is always fun.
20:13<linodepikode>I'll do that thanks!
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22:20<linbot>New news from community: Why aren't Linode nameservers returning expected results? <https://www.linode.com/community/questions/17573>
22:21<retro|blah>real funny :p
22:44<dwfreed>that happens more often than you'd think
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---Logclosed Wed Jan 09 00:00:13 2019