Back to Home / #linode / 2019 / 01 / Prev Day | Next Day
#linode IRC Logs for 2019-01-25

---Logopened Fri Jan 25 00:00:15 2019
---Daychanged Fri Jan 25 2019
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00:34<tanja84dk>does anyone know how to change kernel on cloud.linode.com
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00:36<Woet>dwfreed: eyepulp is not respecting your wishes
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00:37<millisa>tanja84dk: select the linode -> settings -> advanced configuration -> click the ... next to the profile
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00:37<tanja84dk>thanks millisa
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00:39<tanja84dk>millisa, weird it does not show any kernels in there
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00:40<millisa>the kernel drop down is blank?
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00:41<tanja84dk>yes 2 sec taking a screenshoot to show you
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00:42<millisa>this is what I see: https://ibin.co/4Uh7QK78H67b.png
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00:43<tanja84dk>millisa, this is what I see https://cloud.tanja84.dk/index.php/s/Ld7mA5fnPEzsiUn
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00:45<millisa>looks like the right place. which browser are you using?
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00:46<tanja84dk>millisa, chrome full upgraded could it be because the server is running atm or because its a old server from way before cloud.linode.com
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00:46<millisa>doubt it
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00:47<millisa>try another browser just to see if it's a weird cache thing?
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00:47<millisa>or maybe it is.
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00:48<millisa>just checked a linode that's been around many years and it shows something similar
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00:49<tanja84dk>millisa, the same on egde cant see any kernels on any of the servers
00:49<millisa>hm. nope. i saw it once when I first logged in on another account, on an old linode. checked a few others, which worked. went back to the old one and it was working then
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00:50<tanja84dk>but thanks for the help I guess I will make a support ticket about it
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00:51<millisa>i did get it to happen again on that old linode if it makes you feel any better.
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00:59<tanja84dk>millisa, again thanks for your help. I have now created a support ticket about it to find out what the issue is
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01:02<tanja84dk>millisa, actually noticed something else also that in my eyes are a problem/fault when I go further down then the dist are also blank for /dev/sda and /dev/sdb
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01:02<tanja84dk>and the weird part is that the server is working
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01:04<tanja84dk>so I guess its because its from the old system so the profiles are not completely compatible with cloud.linode.com
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02:02<tanja84dk>btw how is eyepulp allowed to spam connect so much in here?
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02:14<Woet>because dwfreed warned them and then fell asleep
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02:14<Woet>and all the other active staff vanished
02:14<Woet>rip bhanks, bmartin, etc
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02:16<tanja84dk>ahh okay Woet
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02:17-!-eyepulp is "eyepulp" on #linode
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02:30<linbot>New news from community: i want linode 16gb but i have some problems so please guide <https://www.linode.com/community/questions/17651>
02:31-!-eyepulp is "eyepulp" on #linode
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02:37<dwfreed>eyepulp: ping me or mcintosh in #oftc when you fix your connection
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02:37-!-mode/#linode [+b eyepulp!~eyepulp@50-83-205-92.client.mchsi.com] by dwfreed
02:38<dwfreed>Woet: I didn't fall asleep, I went to the bar
02:38<Woet>dwfreed: nice joke
02:39<dwfreed>?
02:39<nagchampa>dwfreed: thanks for that
02:41<Woet>dwfreed: "regularly use IRC" or "go to a bar", pick one
02:42<dwfreed>they are not mutually exclusive
02:43<dwfreed>(also you don't have to be a social butterfly to go to a bar)
03:03<nagchampa>I could just use IRC in a bar
03:03<nagchampa>blow Woet's mind
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03:33-!-saki is "saki" on #Qubes_OS #redditprivacy #ovirt #virt #linode #cryptoparty @##tor-project #moocows #oftc #qemu
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04:41<linbot>New news from community: Failed to start mysqld.service: Unit not found. <https://www.linode.com/community/questions/17652>
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04:52-!-Alex is "OFTC WebIRC Client" on #linode
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05:45-!-tlga is "OFTC WebIRC Client" on #linode
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06:34-!-musica07_ is "OFTC WebIRC Client" on #linode
06:34<musica07_>hello
06:36<rsdehart>hi musica07_ do you have a question?
06:39<musica07_>I tried to buy their services twice, sending all the documentation they ask me and even then they say I'm a baby. what can I do to get the services because I send everything they ask me but you detect it. help me.
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06:41-!-thiras is "Ant" on #debian #linode #tami
06:41<rsdehart>I can't believe they say you're a baby
06:42<musica07_>they detect that I am fralde *
06:42<musica07_>sorry
06:43<musica07_>I'm using a translator because I'm from Brazil
06:44<rsdehart>fraud? You might want to email support@linode.com for more information
06:44<rsdehart>this is community chat and while there is staff in the channel, there's no guarantee you'll talk to them in the next few minutes
06:46-!-musica07_ [~oftc-webi@2804:18:700c:4300:489b:e1ff:fe9f:cc1d] has quit [Remote host closed the connection]
06:46<rsdehart>welp
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07:04-!-tanja84dk is "Tanja" on #linode
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08:01-!-vijith is "OFTC WebIRC Client" on #linode
08:01<vijith>hi
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08:06<Peng_>H... oh
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08:11<Peng_>...
08:18<rsdehart>too slow, Peng_
08:18<rsdehart>this can't continue
08:18<rsdehart>they waited four minutes and you took five. Unacceptable, it seems
08:18<Peng_>;_;
08:19*rsdehart gets Peng_ some eye clips like on A Clockwork Orange
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09:11-!-eyepulp is "eyepulp" on #linode
09:22<linbot>New news from community: Issues with LetsEncrypt on Ubuntu 18.04LTS <https://www.linode.com/community/questions/17653>
09:23<Peng_>Ow
09:28<tanja84dk>millisa, are you online?
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10:41-!-okay is "OFTC WebIRC Client" on #linode
10:41<okay>hello
10:41<okay>Good day House
10:41<okay>am having some challenges
10:42<okay>with ma email server
10:42<LouWestin>Life is full of challenges
10:43<okay>Can send and receive emails but Gmail always flags emails sent to their addresses as not enCrypted hence it ends up dropping into Spam folder despite not really being Spam
10:46<okay>the domain which is used in creating the MX record e.g mail.example.com is not ssl enabled but some of the sending domains e.g hello@test-email.com are ssl enabled
10:46<okay>I have tried adding all the TLS and SSL configurations I could find yet SSL & TLS doesn't seem to be enabled yet
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11:04-!-Santosh is "OFTC WebIRC Client" on #linode
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11:05-!-TeamExecuter is "User" on #linode
11:11<TeamExecuter>One of my customers just got a TOS violation stating malicious content is being hosted. But no further information on what it is considered as malicious etc..
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11:30<@bbigger>TeamExecuter: We usually include information from any reports we receive when we open ToS Violation tickets to help with investigation and mitigation of the problem. If this info was missing from the ticket your customer received, they should point that out to us so that we can provide it or otherwise close the matter if it was opened by mistake.
11:31<TeamExecuter>Nothing empty
11:31<TeamExecuter>Google says the same thing under search console for his account but no pages just blank
11:31<@bbigger>If you have a ticket number I can take a look at it.
11:32<linbot>New news from community: Can I use NodeBalancers across data centers? <https://www.linode.com/community/questions/17647>
11:33<TeamExecuter>@bbigger 11400350
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12:18<TeamExecuter>thank you for the help
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12:39<root_>hello
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12:39<root_>wc
12:40<root_>hello
12:40<root_>asd
12:40<root_>asd
12:43<Peng_>:|
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12:51<Bandu>wow... too many people are online
12:52<Bandu>Hi, anyone having expertise on setting up mail server at linode host ? using some open source server?
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12:53<synfinatic>yes. a lot of people do that. but i'm sure a significant portion of those people wish they didn't
12:54<Bandu>I am looking for some help... as I am setting up mail server myself... and doing it for first time
12:55<synfinatic>did you even google "run mail server on linode"?
12:55<Bandu>yes of course
12:56<Bandu>I have chosen Zimbra, done with installation. I am able to send messages... but unable to receive any.
12:56<synfinatic>okay
12:56<synfinatic>did you setup dns MX record? have you waited for DNS to update?
12:57<synfinatic>(btw you probably also want to minimally setup SPF and PTR records too)
12:57<Bandu>yes I have set up the mx records too... just need someone to cross check and verify... so that I am sure once the records are updated over period of time.... it will be all OK
12:57<Bandu>oh... whats that SPF and PTR ?
12:58<synfinatic>explained here: https://www.linode.com/docs/email/running-a-mail-server/
12:58<Bandu>ok... checking out
12:59<synfinatic>i assume you have a gmail or similar account and have tried sending email... when you say "unable to receive any" I assume you're getting some kind of error message or something
12:59<Bandu>yes... from gmail I have tried... after few hours it bounce back
12:59<synfinatic>this is sorta like "my car doesn't run" and we start asking if you've got gas, spark plugs, oil, etc
13:00<synfinatic>a whole lot easier if you just tell us in detail the problem rather then generic "it doesn't work"
13:00<Bandu>sure.....
13:00<synfinatic>that bounce email. probably has a clue
13:00<synfinatic>what's your domain/email address?
13:00<Bandu>is there a way... we can have private chat ... rather than here .....
13:01<synfinatic>nope
13:01<synfinatic>i'm helping for free. gonna be public
13:01<Bandu>ok
13:01<synfinatic>you want private consulation, hire a consultant :)
13:01<Bandu>my domain theitmall.in
13:01<Bandu>which is set up on one linode
13:02<Bandu>and I have one more seperate node... where email server is setup
13:02<Bandu>172.104.191.100 is the ip address of the mail server
13:03<synfinatic>so I just ran: "dig theitmall.in mx"
13:03<synfinatic>and it doesn't list a MX record for your domain
13:03<Bandu>and its FQDN is: mail.theitmall.in
13:03<synfinatic>so you need a MX record for theitmall.in pointing to mail.theitmall.in
13:04<Bandu>I have updated the mx record as below.....
13:04<Bandu> MX Records Mail Server Preference Subdomain TTL Options mail.theitmall.in 10 172.104.191.100 Default
13:04<Bandu>shall I add one more mx record as like you said: "<synfinatic> so you need a MX record for theitmall.in pointing to mail.theitmall.in" ??
13:05<synfinatic>if your emails are like bandu@theitmall.in then the MX record is for theitmall.in
13:05<synfinatic>and it points to your mail server
13:06<Bandu>yes, my emails are going to be like: bandu@theitmall.in
13:06<synfinatic>that URL i pasted earlier? that explains this too
13:06<Bandu>so does this MX record OK?
13:06<Bandu>ok.....
13:06<synfinatic>what you pasted is hard to read. but the domain should not be mail.theitmall.in
13:07<synfinatic>it MUST be theitmall.in
13:07<Bandu>I have gone through the same doc... few days back before starting this installation... and post installation... got bogged down in issues... and havent reopened the same doc
13:07<Bandu>it MUST be theitmall.in >> ok
13:07<synfinatic>typically we would create an A record for the mail server
13:07<synfinatic>and point the MX record at the A record
13:08<Bandu>do I need subdomain like "mail" added so that my email messages go to mail server ?
13:08<synfinatic>ie: MX for theitmall.in => mail.theitmall.in
13:08<synfinatic>only if you have users like bandu@mail.theitmall.in
13:09<Bandu>ok... then I better remove that bad mx record entry
13:09<Bandu>to be precise .... I am modifying the mx record: mail.theitmall.in 10 172.104.191.100 >>>>> to>>>>> theitmall.in 10 172.104.191.100
13:09<synfinatic>fwiw, i don't even see the "bad" record in dns
13:10<synfinatic>it should point to the NAME of the mail server
13:10<Bandu> name of mail server is mail.theitmall.in
13:10<synfinatic>then point it at that
13:10<synfinatic>and make sure you have A & PTR records
13:11<synfinatic>i forget if you can do the PTR record in linode dns or have to open a ticket and ask them to do it for you
13:11<Bandu>exactly thats what I said in my first message, that my seperate mail server called mail.theitmall.in having IP address 172.104.191.100
13:12<synfinatic> host mail.theitmall.in
13:12<synfinatic>Host mail.theitmall.in not found: 3(NXDOMAIN)
13:12<synfinatic>are you sure?
13:12<synfinatic>because that says: NO
13:12<Peng_>You can set PTR records in the Remote Access section of the manager.
13:13<Bandu>I am preety sure..... one sec....
13:14<Bandu>I just checked at this site: https://mxtoolbox.com
13:15<Bandu>and I gave mail.theitmall.in for "DNS lookup Test"
13:15<Bandu>it gives error " Loop detected! We were referred back to '162.159.26.99'
13:16<Bandu>few minutes back.... I have added some DNS entried for mail.theitmall.in ... may be its caused because of that
13:17<Bandu>I guess... DNS entried for just theitmall.in are enough, and no need to add seperate entried for mail.theitmall.in
13:17<synfinatic>you should read: https://www.linode.com/docs/platform/manager/dns-manager/
13:18<synfinatic>theitmall.in is your DOMAIN
13:18<synfinatic>mail.theitmall.in is the FQDN for your server
13:18<synfinatic>you need an MX record for the first, A and PTR for the 2nd
13:19<Bandu>ok....
13:19<synfinatic>DNS takes up to 15min to propagate. so you'll need to wait that long before it will show up in DNS
13:20<Bandu>I will go through that doc....
13:20<Bandu>So the current mx record mentions mail.theitmall.in 10 172.104.191.100
13:21<Bandu>as per your suggestion: "<synfinatic> you need an MX record for the first, A and PTR for the 2nd"
13:21<synfinatic>https://www.linode.com/docs/platform/manager/dns-manager/#add-records <--- look a that picture for example.org. you want your domain to look a lot like that
13:22<Bandu>ok... my MX record looks just like that mail.theitmall.in 10 Default
13:23<synfinatic>cool
13:23<Bandu>wait wait
13:23<synfinatic>then you need the A record below for mail
13:23<Bandu>Although there is some difference
13:23<Bandu>The subdomain mentions ip address... shall I keep it or remove that?
13:24<synfinatic>under no circumstances is an IP address a valid subdomain
13:24<Bandu>understood
13:25<synfinatic>i'll be honest Bandu if you don't understand that, you really should reconsider running your own mail server. Linode doesn't like it when people misconfigure mail servers and start sending spam because they're an open relay/etc
13:26<Bandu>humm
13:26<Bandu>one request sir
13:26<synfinatic>i gotta run soon, so shoot
13:27<Bandu>I can start team viewer ... will it be possible for you to take a look at my screen.... and suggest fixes
13:27<synfinatic>nope
13:27<Bandu>ok
13:28<synfinatic>linode has a bunch of good docs on this. you need to read and learn and understand
13:28<Bandu>how to check someone is using my mail server as relay?
13:28<synfinatic>get a mxtoolbox.com account and iirc it can test for that sorta thing
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13:28<Bandu>Yes of course... I am putting myself on learning those now....
13:29<Bandu>ok
13:29<synfinatic>good luck
13:29<Bandu>thanks and bye
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14:35<Everson>hellho
14:35<Everson>hello
14:35<Everson>Hello, I have a wordpress installation with multisite and in it I have 2 sites in the air, it happens that mysql is being shut down without me doing it. What could be the problem?
14:37<millisa>did you look in your system and mysql logs?
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14:39<sam_>?
14:40<millisa>!
14:40<sam_>why chat bots here?
14:40<sam_>To whom should i ask for help?
14:41<Everson>Sorry, but I'm new to this area and I have no idea where to look at the logs.
14:41<sam_>what a shit company, there employes dont know how to see the logs
14:42<millisa>I'm assuming they are a customer...
14:42<sam_>millisa are you a bot?
14:42<millisa>Only on Tuesdays.
14:42<sam_>or a real human?
14:42<millisa>Define 'real'
14:42<Everson>it's not a company, it's my personal sites
14:42<LouWestin>I’m 70% water
14:43<millisa>Everson: you would need to ssh into your linode to look at the logs
14:43<sam_>share you facebook profiles guys. lets be friends!
14:43<LouWestin>K. search for LouWestin on Facebook and see what you find.
14:43<millisa>Sorry, not on friendface.
14:44<sam_>I am new here ...... and this platform is annoying me!
14:44<millisa>What platform?
14:44<LouWestin>IRC or terminal?
14:44<sam_>millisa you got a hard life, i think!
14:45<LouWestin>I think you were here before
14:46<LouWestin>Something about your picture ended up on someone’s site and you were embarrassed.
14:46<sam_>heres my site https://geekforgeekz.com
14:48<sam_>https://facebook.com/samyek.sonawane add me on facebook ......... Lets speak there, insted of this boring site!
14:49<millisa>do you have a linode question?
14:50<sam_>yup
14:50<Everson>how do I prevent mysql from being closed for lack of memory?
14:51<millisa>get more memory, limit memory other things can use.
14:51<nate>Everson: By not letting it reach critical memory levels, look into optimizing stuff, get a larger linode, etc
14:52<Everson>I currently use Linode 2GB
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14:53<Everson>when you have 2 or more people writing on my site, mysql closes
14:55<Everson>quit
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14:57<LouWestin>Well that noise is gone...whew
15:01<linbot>New news from kernels: 4.20.4-x86_64-linode121 <https://www.linode.com/kernels/?ver=1548443609#331> || 4.20.4-x86-linode141 <https://www.linode.com/kernels/?ver=1548443607#330>
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15:30<elippa_jp>hello
15:30<millisa>greetings
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20:41<Abi12>millisa: omg.. The I.T crowd reference?
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21:00<zixuan>hi
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22:27<xsyu>Hi someone?
22:28<linbot>hi
22:29<xsyu>Why should I review after I pay
22:30<xsyu>Can you help me in my hurry
22:31<dwfreed>Linode asks for verification in order to prevent fraud and abuse
22:32<xsyu>But I'm close to making the payment
22:32<xsyu>Why not certify before
22:35<dwfreed>the verification requires credit card details that are only known when they're provided
22:39<xsyu>Thank you for your help.
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---Logclosed Sat Jan 26 00:00:37 2019