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#linode IRC Logs for 2019-02-21

---Logopened Thu Feb 21 00:00:09 2019
---Daychanged Thu Feb 21 2019
00:00<PC-POD2>Running that and then re-running ip addr list gives me:
00:00<PC-POD2> eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP qlen 1000 link/ether f2:3c:91:db:64:5a brd ff:ff:ff:ff:ff:ff inet6 2600:3c02::f03c:91ff:fedb:645a/64 scope global dynamic valid_lft 2591996sec preferred_lft 604796sec inet6 fe80::f03c:91ff:fedb:645a/64 scope link valid_lft forever preferred_lft forever
00:03<PC-POD2>ifup eth0 :
00:03<PC-POD2>Listening on LPF/eth0/f2:3c:91:db:64:5a Sending on LPF/eth0/f2:3c:91:db:64:5a Sending on Socket/fallback DHCPDISCOVER on eth0 to port 67 interval 5 DHCPREQUEST on eth0 to port 67 DHCPOFFER from DHCPACK from bound to -- renewal in 42431 seconds.
00:03<millisa>it's pinging
00:03<PC-POD2>Yes. Just noticed that.
00:04<PC-POD2>And it is back up and running.
00:04<PC-POD2>Thank you!
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02:22<uzen_>quit linode
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03:22<linbot>New news from community: How do I activate my account? <>
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05:43<linbot>New news from community: How do I configure my mail service to run on a different port and avoid a conflict with another active port? <>
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07:47<new>is any sales/support staff available
07:48<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
07:48<linbot>The staff may or may not be around but if you tell us your problem then someone in here may be able to help
07:50<rsdehart>but ime most questions are able to be answered by the rest of us
07:50<new>i want to get buy dedicated 64gb cpu plan. my question is whether the server comes with pre installed ubuntu os?
07:50<rsdehart>ubuntu is one of the available images, yes
07:51<rsdehart>not that
07:51<new>so its part of the package. i dont need to pay extra to instal it on the server
07:51<rsdehart>it's free software
07:52<rsdehart>so yes, it's included in the cost
07:52<new>i am not a techie. so i just wonder whether i need to instal it or server comes with pre installation?
07:52<Zr40>you need to install and configure yourself whatever you want to have running inside ubuntu
07:52<csnxs>you just select it from the list, enter a root password, and click a button
07:52<Zr40>but the OS itself comes preinstalled
07:53<rsdehart>new: are you aware that linode is unmanaged?
07:53<rsdehart>if you're "not a techie", I hope you have someone to administer your server
07:53<new>but there is a option to get it managed? dont know how much will it cost
07:53<rsdehart>that's on the website too
07:54<Zr40>"managed" on the website is actually incident response. There's also "professional services" who you can hire to do specific tasks
07:55<rsdehart>thanks Zr40, was about to clarify :)
07:55<new>other thing if i want to increse the specs. such as extra ram extra hard drive, is it possible after purchase certain plan
07:55<Zr40>yes, you can resize instances. It will go offline for it to move to the bigger host and then it will come back online
07:55<rsdehart>migration to a larger instance is quick and painless
07:56<rsdehart>so if you want extra ram, you'd upgrade to a higher plan
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07:56<rsdehart>and you'd get extra disk too
07:57<new>ok. what are the payment option? any crypto payments?
07:57<Zr40>cards only
07:57<rsdehart>also on the website :)
07:58<new>can you choose any geographic location of the server?
07:58<Zr40> lists the available locations
07:58<csnxs>also on the website...
07:59<new>ok. thanks for your help. really appreciated. how long does it take to have the server ready?
07:59<rsdehart>well, sometimes there's a delay to verify payment
07:59<rsdehart>but that's only on account creation and only some of the time
07:59<rsdehart>seems to happen more with people outside of the US, I think
08:00<new>thank you .
08:00<rsdehart>but the actual provisioning of a server takes mere minutes :)
08:00<new>i will go and browse those links and website before make up my mind.
08:00<new>have a good day
08:01<rsdehart>new: there's a 7-day money back guarantee, also
08:01<new>excellent community chat 5*
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08:03<csnxs>woo five asterisk
08:34<Woet>5 out of 10
08:43<linbot>New news from community: Open /etc/postfix/ Permission denied <>
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08:56<sam_>would this be the right place to ask about account activation?
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10:34<linbot>New news from community: What's the deal with Linode Images? <>
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11:14<bestdesign>mcintosh: you are an admin?
11:14<csnxs>mcintosh is a god
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11:20<csnxs>!lick mcintosh
11:20<linbot>csnxs: Point given to mcintosh. (92) (Biggest fan: csnxs, total: 39)
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11:24<@mcintosh>csnxs: <3
11:24<@mcintosh>!to csnxs urmom
11:24<linbot>csnxs: Yo mommas so slow, McAfee runs faster than her! (8:1/0) [ommru]
11:24<@mcintosh>!to bestdesign ops
11:24<linbot>bestdesign: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
11:28<bestdesign>mcintosh: with linode VPS what can be reason for ping timeout from IRC often?
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11:59<@mcintosh>bestdesign: could be a number of things
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11:59<@mcintosh>i'd start by running an MTR report between your Linode and the IRC network
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12:13<millisa>hm. lots of timeouts + one of my nodes just dropped
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12:13<nuevu>I'm getting DNS resolution failure from one of mine
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12:14<nuevu>And mine's responding again.
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12:14<millisa>I can't get to even
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12:15<yepps>yup, i’m back
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12:16<ericoc>ooh yeah
12:16<nuevu>I got the SSH handshake (key fingerprint issues), but it won't go past that.
12:17<millisa>I can get to lish now, but my node's still unhappy
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12:17<gatman>are servers down?
12:17<millisa>gatman we're talking about newark stuff right now. is yours there?
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12:18<millisa>status page just updated
12:18<@mcintosh>hi, yes, we're presently investigating
12:19<gatman>Yup - status page updated
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12:22<davidm>Is there a major outage
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12:23<davidm>Thank you
12:23<yepps>any reason why I can’t login to the new page?
12:23<yepps>but the same exact name/pw works on the old manager
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12:24<linbot>New news from status: Connectivity Issues - Newark <>
12:24<yepps>entered name/pw, then got 2fa prompt and entered that but it kept saying it was wrong
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12:24<@mcintosh>yepps: can you open a ticket in the classic manager about that?
12:25<yepps>hmm ok
12:25<Darkula>Hi, I can't seem to log in to the manager nor reset my password. Would that be related to the current connectivity issues?
12:25<ax25>Same issue for me (old system ok password, new one no go).
12:25<yepps>welp guess i’m not the only one
12:26<Darkula>Aha, the Classic link worked
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12:31<@mcintosh>Darkula: ax25: if you two could open support tickets in the classic manager for that issue as well, would be much appreciated!
12:32<ax25>Will do.
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12:39<gatman>any ideas on this issue?
12:40<bestdesign>mcintosh: ok
12:40<bestdesign>what issue?
12:40<millisa>gatman: they often update the status with an 'identified' section when they know what it is
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12:43<padders>Over half an hour of downtime now in NY and no update?
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12:44<k1242>Newark network is down?
12:45<nuevu>It's not total. Most of the trouble seems to be via IPv4, for me. It's weird though.
12:46<nuevu>Two different machines in the Dallas DC get completely different behavior. One can communicate just fine, but the other can only reach NJ via IPv6.
12:46<yepps>yeah, i’m connected here from newark fine, but still can’t access everything
12:46<k1242>All linodes are running and balancers are running but can't connect to any of it.
12:46<v0lksman>pretty sure this is DNS related
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12:47<v0lksman>weird but true...try to connect to your IP...will work fine...but by name (hosted on Linode DNS) no go
12:47<nuevu>Nope, not truer for me.
12:48<millisa>v0lksman: nope. not true. can't reach by ip. or even in lish.
12:48<v0lksman> for me on all hosts that are currently "down"
12:48<padders>Guessing it's a DDOS.
12:48<k1242>Yep. Can't even ssh by ip
12:48<v0lksman>meh...may have been a fluke...either way FIX IT! :)
12:48<padders>we got this at 17.43 "We believe the issue will be resolved soon but as we know more, we will be posting updates on the status page. Please let us know if you have any other questions or concerns."
12:49<k1242>Got the same response from them. Not very informative
12:49<padders>now 40 minutes and zero informaiton
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12:50<Dreamer3>what is this strange newark outage? some sort of SYN flood?
12:50<Dreamer3>my pings and mtr is all green and ssh seems fine
12:50<Dreamer3>yet https is hit and miss
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12:52<davidm>We are still having issues
12:53<Dreamer3>yes i can read the status page :-(
12:53<Dreamer3>very strange
12:53<ax25>Ah, login issues related to newark outage. Thought I was bad at typing this morning :-)
12:54<yepps>oh they are?
12:54<ax25>Yes, just heard back via my ticket.
12:54<@mcintosh>login issues shouldn't be related to the newark outage
12:55<@mcintosh>ax25: mind shooting me your ticket number? :)
12:55<ax25>er, ok. Ticket number 11514591
12:56<bernard>Other people having trouble with DNS?
12:56<Dreamer3>don't think DNS is the issue, it's like establishing new connections
12:56<yepps>looks like somebody in support made an oopsie
12:56<ax25>That happens.
12:56<bernard>the 3 nameservers listed in my /etc/resolv.conf went dead
12:56<Dreamer3>it's not quite "down"
12:57<gatman> Update - We're continuing to work to restore normal connectivity in our Newark data center, and we'll continue to provide updates here. Feb 21, 17:56 UTC
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12:57<bernard>I updated with the IPs that were alive
12:57<gatman>thats what I read
12:57<bernard>I get different errors now xD
12:57<bernard>Yep, on Newark. I'll just let it be for now and hope it resolves quick
12:58<bernard>Good luck
12:58<Zr40>your /etc/resolv.conf contains only 3 nameservers? It has 10 in mine (in Frankfurt)
12:59<k1242>Is there a good way to load balance across multiple regions? It sucks how node balancer can only talk to linodes in the same datacenter
12:59<bernard>Yeah dont know why too, 9 are listed on my linode
12:59<yepps>connecting to ssh takes a while but once it’s connected it seems fine
13:00<AlexMax>How is the private network?
13:00<Dreamer3>k1242: Which region do you want your node balacner in? :)
13:00<Dreamer3>wouldn't be good if it was in newark right now, lol
13:00<Dreamer3>big services do this with DNS round robin, etc
13:01<Dreamer3>You can always setup something like haproxy if you want to load balance yourself - not hard.
13:01<Dreamer3>used it before with great success
13:02<k1242>But if the linode that runs haproxy is down how does that help?
13:02<Dreamer3>right, that's why you push it out to the DNS level
13:02<k1242>for sure
13:02<Dreamer3> resolves to different data centers
13:02<Dreamer3>so only 10% go down, etc
13:02<Dreamer3>haproxy is better for hardware redundancies
13:03<millisa>you could do a low TTL dns entry to switch the IP. you could use an external cloudflare-ish service?
13:03<Dreamer3>ie, having two of everything, etc
13:03<Dreamer3>millisa: that to if you don't mind low TTLs
13:03<millisa>or both or all three
13:03<Dreamer3>manage the DNS semi-dynamically
13:03<k1242>YEah, low TTL is fine I guess, it's a workaround
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13:11<hays>outbound traffic on my linode seems to have stopped
13:11<hays>i can't ping for ecample
13:12<Picitoo>hays: in newark?
13:12<Picitoo>Something going on there:
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13:15<millisa>nope, not justyou
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13:16<justme>:P good one
13:16<justme>i am looking at linode considering hosting some websites and have some questions
13:17<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read
13:18<justme>I am a developer, and have a small amount of admin experience.
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13:19<justme>if i was to host approximately 25-35 small business sites that likely dont take much resources how would i estimate cpu cores i need ?
13:20<millisa>Not something we'd be able to answer really since we don't know a whole lot about your sites/code, etc.
13:20<millisa>The good news is - you can start small. The smallest even. Linodes size up/down easily.
13:20<justme>right and i dont either yet. i am wondering how to estimate
13:21<millisa>I usually find memory estimates during peak load are a good starting point
13:21<justme>if i find out the monthly data usage
13:21<nuevu>Most hosting does tend to be more memory-limited than CPU-limited, but it depends so much on your workload.
13:22<millisa>I use memory mostly because if you underestimate that, processes get killed and it may not be the one you want. You underestimate cpu, it's mostly just slow (or hits timeouts)
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13:22<nuevu>!point millisa
13:22<justme>these are currently hosted on a couple of reseller accounts. current owner moving from one host to another.
13:23<linbot>nuevu: [Errno 101] Network is unreachable
13:23<justme>are these memory and cpu stats available when i have linode account ?
13:24<justme>or do i have to install software for that
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13:24<linbot>New news from community: Why do the alerts have dark text on dark background? <>
13:24<millisa>you can see the cpu in a graph from the host's perspective in the UI. for more details, they have a product called longview (with a free version with limited retention) that can give you more info like that.
13:25<millisa>Or monitor it externally with whatever makes you happy. These are bare linux setups that you do what you please with
13:25<justme>everything takes resources
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13:26<millisa>This is the sort of stuff you can see with their product -
13:27-!-Mike is now known as Guest1426
13:27<justme>thank you
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13:30<slondr>what is happening
13:31-!-Thiago [~oftc-webi@2804:14c:7d84:8061:8179:bc26:f7c6:630c] has joined #linode
13:31<millisa>be sure to check out the getting started guide to be sure it's right for you - (there's a link at the top for the one for the new manager they are rolling out)
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13:31-!-bcarlin is "Got ZNC?" on #linode-trust #linode-staff-offtopic #linode-kh #linode-staff #linode-ops #linode-buadmin #linode
13:31<linbot>millisa: I am connected to OFTC as linbot.
13:31<linbot>gatman: I am connected to OFTC as linbot.
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13:32<slondr>oh jeez
13:33<millisa>I just had 6 pings in a row get through. First ones I've seen in the last hour.
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13:34<nuevu>Heh, looks like I had a couple sneak through as well, but it's back to zero.
13:34<millisa>something has improved a little
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13:34<millisa>ooh, and it's suddenly getting much better
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13:34<slondr> loads nw
13:35<slondr>I think we're good, a little at least
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13:49<nate>Derp, completely forgot about CAA when setting up LE on a new domain lol
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14:12<millisa>hm. seeing a similar incident at a competitor right now
14:16<millisa>it was short lived. *shrug*
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15:50<I_lost_my_data>Hi— I had a linode server about 4 years ago. I shut it down. Is it safe to assume that my data is long gone?
15:50<millisa>When did you shut it down?
15:50<I_lost_my_data>4 years ago.
15:51<I_lost_my_data>I’m just worried about hacks and stuff. So I just want to make sure it’s long gone. Thanks!
15:52<I_lost_my_data>How long is data kept after an account has been deleted. Thanks!
15:52<v0lksman>pretty sure it's destroyed when you deprovision the node
15:54<I_lost_my_data>So pretty much immediately? What if I had backups created via linode?
15:54<v0lksman>that would be the only thing that *maybe* would keep the data around but I doubt it would take longer than 30 days to cycle that out of the backup pool
15:55<v0lksman>but even that I've asked to have backups restored from nodes I've destroyed and the answer was no cause it's not kept...I can't recal the timeframe though
15:55<I_lost_my_data>So if I had a back up from 3-4 years ago. Chances are that shit is gone as well?
15:56<v0lksman>I doubt they are in the business of hoarding depricated nodes. would not be cost effective
15:56<I_lost_my_data>Makes sense. Be a lot of data to keep if they kept stuff around for 3-4 years
15:58<I_lost_my_data>Is there anyway to ensure it’s been wiped? Tbh, I don’t even rememebr my username and login. It was just a WP site.
15:59<v0lksman>I think at that point you'd have to contact them direct via email
16:00<DrJ>I_lost_my_data, after 4 years your data has probably been written over several times by other linodes
16:00<I_lost_my_data>So I’m just wasting time? Haha
16:00<v0lksman>yes... :)
16:01<I_lost_my_data>All hosting providers pretty much the same?
16:01<DrJ>in terms of?
16:01<I_lost_my_data>Data deletion.
16:02<DrJ>probably not
16:02<DrJ>if you are worried about that then in the future encrypt
16:03<I_lost_my_data>So you think blue host might have my server still? Haven’t paid or done anything in 3+ years haha
16:03<I_lost_my_data>Yeah I’ll probably do that..
16:03<DrJ>they did as of last year when I hacked them and downloaded all your data
16:03<millisa>i think most legal departments would prefer to be able to respond to a discovery request to 'that data was not retained according to policy'
16:04<millisa>yes. lol.
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16:09<nate>probably should have emphasized that their general customer data was likely all still there though
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16:16<Dreamer3>looking forward to reading post mortem
16:30<Peng>The Newark outage. Status says there will be one.
16:30<yepps>the partial outage at newark earlier
16:32<Peng>Maybe it was a herd of backhoes
16:33<Dreamer3>i'm betting on some type of cyber attack
16:33<Dreamer3>it was weird typoe of outage IMHO
16:33<Abi12>probably a tech tripping over a power cable
16:34<Dreamer3>i had perfectly good pings/mtrs/and SSH connections though
16:34<Dreamer3>it was establishing new connections that kept getting trippy
16:34<Dreamer3>maybe me think of a SYN flood or something and some filtering
16:34<Dreamer3>but time will tell :)
16:39<yepps>interestingly the issue I had with logging into the new manager resolved itself after newark was fixed
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17:16<linbot>dwfreed: I am connected to OFTC as linbot.
17:17<dwfreed>I HATE YOU
17:17<dwfreed>!plugin status
17:17<linbot>dwfreed: The "status" command is available in the Status plugin.
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17:20<Yaakov>I don't hate you, dwfreed.
17:21<dwfreed>Yaakov: since you're here, linbot's mtr-newark is broken, probably due to missing IP whitelisting
17:22*nate can't tell if he's having IPv6 issues at fremont or if something else is going on
17:22<nate>seems like I keep getting hit or miss connectivity
17:28-!-uzen [~uzen@] has quit [Ping timeout: 480 seconds]
17:36<hays>anyone tried that mail in a box thing? seems like a decent way to get email
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17:44<Yaakov>dwfreed: If the URL is changed to https:// it will probably work.
17:46<linbot>Yaakov: HTTP Error 403: Forbidden
17:47<Yaakov>Yes. I can't recall hoe to change the alias, but https:// should do it.
17:48<Yaakov>how, too.
18:02<dwfreed>linbot: alias add mtr-newark web title$1
18:02<linbot>dwfreed: I have performed your operation, meatsack. I require your aid. You must tell me about 'war'.
18:02<dwfreed>linbot: mtr-newark
18:02<linbot>dwfreed: That URL appears to have no HTML title.
18:03<dwfreed>Yaakov: ^ that I think is your IP whitelisting
18:03<Yaakov>Very well could be,
18:03<Yaakov>What is the new IP?
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18:03<dwfreed>Yaakov: PMed it to you
18:04-!-Martin is now known as Guest1446
18:04<Guest1446>Do you know if there is a chance to set-up a multicast between different VMs in Linode cloud in the same management account?
18:04<dwfreed>no, multicast is not possible
18:05<linbot>Yaakov: That URL appears to have no HTML title.
18:05<Yaakov>Hang on...
18:05<dwfreed>maybe IPv6?
18:06<linbot>Yaakov: That URL appears to have no HTML title.
18:06<Yaakov>A mo.
18:08<linbot>Yaakov: [mtr-newark] 7 hops, no loss, last hop average RTT was 35.8ms
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18:14<linbot>csnxs: [mtr-london] HOST: bhaikido Loss% Snt Last Avg Best Wrst StDev -- 1.|-- 0.0% 3 0.5 1.0 0.4 2.0 0.7 -- see for full mtr
18:14<Peng>Omg someone else runs
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19:31<nate>hm, so it looks like something at 2600:3c01:3333:4::2 is filtering IPv6 into my one linode :/
19:31<nate>I can hit locally from within fremont, but anything outside fremont apparently runs into a solid wall there
19:32<dwfreed>I doubt it
19:32<dwfreed>what's the IPv6 address you're trying to reach?
19:32<nate>Well you tell that to everything that's literally dropping off at that point
19:33<dwfreed>tcpdump ?
19:33<nate>I can access it perfectly from other fremont linodes, my linodes in other locations as well as other test sites online just get drop'd
19:34<dwfreed>does it have a default route
19:34<dwfreed>'ip -6 route show'
19:34<nate>It should, let me double check to be sure
19:34<dwfreed>should and does are 2 different things :P
19:34<nate>WEll yeah but I mean it's a fresh-ish linode so would be weird if that somehow got messed up
19:35<dwfreed>shit happens
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19:36<nate>Yeah, has 2600:3c01::/64 on eth0. I feel like if this were broken though I also wouldn't have been able to access it locally from other fremonts
19:36<dwfreed>that's not default
19:36<dwfreed>that's local network
19:37<dwfreed>and that route is why you can access it from other fremont nodes
19:37<dwfreed>you should have a route that looks almost exactly like this: default via fe80::1 dev eth0 proto ra metric 1024 expires 12sec hoplimit 64 pref medium
19:38<nate>I have that too, I thought that was local relation though
19:38<nate>oh wait, not flagged default wut
19:38<dwfreed>pastebin the ip -6 route show output
19:39<nate>Or wait sorry wrong window, hold on let me clean up some of these shell windows lol
19:39<nate>Okay yeah no, no `default via`, just fe80::/64 dev eth0 proto kernel metric 256 pref medium
19:39*nate fixes
19:41<dwfreed>guess what's pinging now?
19:42<nate>shush >.>
19:42<dwfreed>64 bytes from 2600:3c01::f03c:91ff:feb0:782e: icmp_seq=493 ttl=60 time=34.7 ms
19:42<nate>seriously though how in the world did that go MIA, I'll have to keep an eye on that
19:42<dwfreed>are you setting the IPv6 address statically?
19:42<nate>this whole damn linode has been a headache the past few days lol
19:42<dwfreed>are you sure? :P
19:43<nate>the network stuff should be default linode unless something else touched it, I'll double check to be sure. I set the linode up a while back but it largely just sat there doing nothing cause I didn't have the time to do anything
19:43<nate>I'm trying to use this one to take over for my ancient fedora linode that is well past it's death
19:44<nate>okay now I guess back to trying to figure out my lighty buggery lol
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21:19<Thienloilb>i want to buy server, someone in charge pls help
21:19<nate>Literal server? Linode doesn't have actual dedicated servers, just VPS's, and you can do it all pretty easily from the website;
21:21<rsdehart>why does no one ever start at the website?
21:31<gparent>I generally write mail to the company first
21:31<gparent>handwritten of course
21:31<millisa>Linode has a fax number. Just sayin'
21:31<wheatie>cursive too
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---Logclosed Fri Feb 22 00:00:14 2019