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#linode IRC Logs for 2019-04-29

---Logopened Mon Apr 29 00:00:17 2019
01:01-!-LouWestin [uid319238@louwestin.user.oftc.net] has quit [Quit: Connection closed for inactivity]
02:20<linbot>New news from community: Help understading Plesk? <https://www.linode.com/community/questions/18141>
03:20<linbot>New news from community: How do I set ufw to restrict access to allow only Linode's DNS server's and mirrors and one specific web server? <https://www.linode.com/community/questions/18142>
04:00<linbot>New news from community: Very High Load, but very low CPU and RAM usage <https://www.linode.com/community/questions/18143>
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05:29<kartik>can i add whitelable ip to linod vps server
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06:56<SK>Does Lnode provide optimized server and packages for Magento Projects?
07:04<dzho>SK: it provides root access to a virtual server. You are responsible for installing and maintaining on it whatever you want.
07:07<SK>what kind of cache machanism is used in LInode servers?
07:07<dzho>whatever kind of cache mechanism you install?
07:08<dzho>!to SK ops
07:08<linbot>SK: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact
07:12<SK>Thanks for the information dzho
07:12<SK>@linbot thanks for the link
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07:41<linbot>New news from community: server keeps killing background processes <https://www.linode.com/community/questions/18144>
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09:16<Chubby>how can i report ToS abuse of someone using your cloud hosting?
09:19<Abi12>abuse@linode.com
09:19<Abi12>!buse
09:19<Abi12>!abuse
09:19<linbot>Linode's abuse contact is abuse@linode.com , as shown in the abuse contact info for the IP address in question. https://www.iana.org/help/abuse-answers shows how to look this up yourself.
09:27<@scrane>Hey there Chubby! What Abi12 shared is correct. You can send any abuse you encounter along with the relevant log lines to abuse@linode.com. We have people monitoring that inbox 24/7, so we'll address it as soon as possible.
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09:29<Abi12>scrane: I thought you were calling me Chubby for a second.
09:30<@scrane>Hahaha never!
09:44<Chubby>fabulous, thanks both of you
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10:41<linbot>New news from community: What is the difference between Master and Slave DNS zone? <https://www.linode.com/community/questions/18145>
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11:49<bugsairik>hello how long does it take for account to activate?
11:52<bugsairik>also i think i made a typo in my billing info but i can't see where to edit it
12:01<@scrane>Hey there bugsairik. It can depend. Where do you believe you made the typo?
12:01<bugsairik>the CVV
12:03<@scrane>Hmmm, okay. You should likely be receiving an email shortly. If you need to reach out you can send an email to support@linode.com. In that email include the last 6 digits of the credit card on file so we can locate the account, and we'll be able to dig in a little deeper and see what we can do for you.
12:03<bugsairik>ok thank you
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13:59<dkphenom>does linode offer serverless like AWS with lambda, etc.?
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21:45<halo>hello everyone´╝îI just received a cancellation email that says "Your initial deposit has already been refunded to your payment card and should appear within 3-5 business days", I want to know how much the deposit is?
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21:47<halo>Is there nice one can tell me how much the initial deposit is?
21:48<halo>Is there nice one can tell me how much the initial deposit is?
21:48<halo>Is there nice one can tell me how much the initial deposit is?
21:48<halo>many thanks
21:48<halo>Is there nice one can tell me how much the initial deposit is? many thanks!
21:48<halo>Is there nice one can tell me how much the initial deposit is? many thanks!
21:49<millisa>I start most my accounts with just $5
21:53<halo>thank you but may I ask you how do you know that precisly? I just can't find any info about it!
21:54<@mtjones>Halo: It's possible you didn't add a deposit when you signed up, but rather had a $1 authorization charge that was then returned to your card.
21:55<@mtjones>If you send an email to support@linode.com we can double check to make sure.
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22:03<halo>yeah, thank you @mtjones
22:07<halo>thank u but I think there should be one clear notice about the $1 authorization charge
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22:13<@mtjones>halo: I see what you mean, I'll check to see if that's something we can make clearer during the signup process
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---Logclosed Tue Apr 30 00:00:19 2019