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#linode IRC Logs for 2019-05-17

---Logopened Fri May 17 00:00:43 2019
00:03<LouWestin>On another topic. I’m debating if I should go with an ssh key vs password authentication. I use a password database so I’m not worried about it getting cracked for now.
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00:28<kal>hi
00:28<kal>anybody?
00:28<millisa>greetings
00:29<millisa>everybody!
00:59<MrPPS>one and all
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01:53<Zr40>LouWestin: most (if not all) ssh bots can't handle key-only authentication. If nothing else, your logs will be less full of password failures
01:55<Zr40>LouWestin: re. CPUs, I've also seen an occasional Xeon Gold
01:56<Zr40>probably coincidence, but my linodes on such a host haven't lasted long. I've had two of those, and both needed to be emergency migrated
01:57<Zr40>turns out our application performs worse on the AMD EPYC than on the Xeon Gold. But I suppose that's no longer true today, with MDS and all
01:57<Peng>D:
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04:15<Daniel>Anyone know if Linode offers high storage VPS?
04:16-!-Daniel is now known as Guest2870
04:16<Guest2870>Looking for lots of storage, wondering if Linode offers it?
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04:17<Dan>hi
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04:18<Daniel_>xd
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04:19<AKG>want to know about suitable plan for a small it company
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05:01<Rafi>Hi sir
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05:49<fayaspace>hello, does the $5 plan comes with control panel?
05:50<khaberz_>Define Control Panel.
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05:51<fayaspace>something like Cpanel
05:52<khaberz_>The Cloud Manager is included in all Plans. Cpanel is part of Managed plans.
05:53<fayaspace>okay thank you so much
05:57<khaberz_>np
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06:50<Prisma>hi I need sales support for received billing document
06:51<Prisma>someone can help me ?
06:51<LouWestin>!comtact
06:51<LouWestin>!contact
06:51<linbot>https://www.linode.com/contact
06:52<LouWestin>Zr40: Ok thanks!
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09:35<linbot>New news from community: Configure Centos7 apache for subdomain <https://www.linode.com/community/questions/18201>
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10:03<ismaelc>hi!
10:03<ismaelc>how I can renew my SSL certificate inside Lindoe?
10:05<synfinatic>depends on who issued your ssl cert. every vendor is different
10:05<rsdehart>I use "certbot renew" for mine
10:06<synfinatic>yep, that works great for letsencrypt! if you're paying for your ssl cert, you'll need to check with them
10:08<ismaelc>how I can find which vendor I'm using?
10:10<DrJ>https://www.sslshopper.com/ssl-checker.html <--plug your domain into that site and it will tell you
10:11<DrJ>if it doesn't say "the certificate was issued by Let's Encrypt" then I would recommend you switch to Let's Encrypt if you only need a DV cert
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10:25<nyancat>I assume linode is aware that the rules for root passwords do not get enforced?
10:25<nyancat>i.e. i can create a new server and make the password "password123"
10:25<DrJ>what rule?
10:25<Zr40>your server's security is your own responsibility
10:25<DrJ>linode welcomes all... including idiots
10:26<cruxeternus>I've been using 12345 for years, never had a problem
10:26<Zr40>(that said, I'd welcome the ability to specify a public key rather than a password)
10:34<@mcintosh>nyancat: you mean like specifying that as a root PW when deploying a new Linode via Cloud Manager?
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10:45<akerl>Zr40: that exists, last I checked
10:46<Zr40>are you thinking of Lish?
10:46<rsdehart>a wild akerl appears!
10:46<akerl>The API has had the ability to provide an SSH pubkey for a while, and the new manager has that exposed via the new profile pubkey
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10:50<akerl>Under cloud.linode.com , My Profile -> SSH keys, you can manage your user’s pubkeys, and when deploying an image, you have the option to use those keys
10:50<akerl>At the moment, that only works for official Linode distro images, but in theory, one day they’ll fix the bug ticket I filed and it will work for any image :D
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10:51<Zr40>ah, but that doesn't affect the regular manager, right?
10:52<akerl>I’m not sure what you mean?
10:53<akerl>Like, yes, if you use the manager.linode.com UI, it doesn’t have that option, but since the cloud.linode.com UI is controlling the same backend, you could use it and get the features you want. Likewise, the API params are usable (API v3 let you set ssh pubkeys on deployment. API v4 still lets you do that, but also lets you set keys per user and reference a user’s keys on deployment)
10:54<Zr40>you mean if I add a key at cloud.linode.com, new instances created at manager.linode.com will get the keys?
10:55<akerl>As a potential nit-pick: the keys are never used at instance-creation, they’re used when you deploy an image
10:56<akerl>The option to use keys when deploying an image exists in APIv3, APIv4, and the cloud.linode.com manager. So no, you can’t use it when deploying an image via manager.linode.com, you’d need to use one of those 3 methods
11:00<gparent>a wild akerl appears
11:00<gparent>what's broken this time
11:00<akerl>Haha
11:00<akerl>Nothing! (Well, the use-ssh-keys-for-custom-images thing is still broken, but “nothing new!”)
11:01<gparent>that's good (the first part)
11:05<linbot>New news from community: How do I run DC/OS on Linode Compute Instances? <https://www.linode.com/community/questions/18202>
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11:13<gokalp>hello
11:14<gokalp>I used reset password yesterday, but i clouldn't get any email. How can i resolve it ?
11:15<dzho>!to gokalp contact
11:15<linbot>gokalp: https://www.linode.com/contact
11:15<dzho>!to gokalp ops
11:15<linbot>gokalp: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact
11:16<dzho>gokalp: probably best to email them or call
11:16<gokalp>thank you!
11:16<dzho>good luck!
11:17<dzho>(also usual recommendations to check your spam folders for misfiled email apply)
11:18<@pwoods>gokalp: if you're unable to get into Linode Manager, you can call us at 855-4-LINODE (855-454-6633), or Intl.: +1 609-380-7100
11:18<@pwoods>Just make sure you have the last 6 digits of your credit ready to authenticate to your account. We'll be more than happy to look into it for you.
11:21<gokalp>Now i have sent an email and will wait their answer. By the way i checked spam folder. Thanks all.
11:22<@pwoods>gokalp: Great. If you still don't receive the email, please don't hesitate to call in. We're here 24/7.
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11:33<ismaelc>Inside Let's Encrypt how I can renew an SSL certificate?
11:33<ismaelc>I don't see any login on their website
11:33<gecco>anyone having connectivity issues to linodes in Dallas?
11:33<gecco>Are there any DDOS attacks going on?
11:35<@pwoods>ismaelc: you can try using Certbot to renew Let's Encrypt certs: https://www.linode.com/docs/quick-answers/websites/secure-http-traffic-certbot/#use-certbot-to-renew-all-certificates
11:35<@mcintosh>gecco: not seeing any issues myself
11:36<gecco>My pings are good, I'm going to see if there are any dropped packets, we're a VOIP provider and we're seeing dozens of phones from different clients just drop off
11:37<gecco>not seeing any lost traffic, that's good
11:37<ismaelc>pwoods: I've tried already with the command "certbow renew" but I get an error saying that it's not possible to renew the SSL certificate. The error message I get says "Failed authorization procedure"
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11:38<gecco>if anyone sees any ddos, network or connectivity issues in dallas please ping me, we're back 100% but still monitoring
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11:43<@pwoods>ismaelc: here's a post on the Let's Encrypt forum that might be helpful: https://community.letsencrypt.org/t/failed-authorization-procedure-ubuntu-16-04-nginx/36386/14
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11:54<ssa>General question: Installing redis-server from stretch-backports created two systems service files, /etc/systemd/system/redis.service and /etc/systemd/system/multi-user.target.wants/redis-server.service
11:54<ssa>Both have identical contents.
11:54<ssa>Is this normal?
11:55*ssa asks in freenode.net/#debian
11:55<millisa>it's not a symlink?
11:55<ssa>ah lemme see
11:55<millisa>the one in multi-user.target.wants?
11:56<ssa>Both of them symlink to /lib/systemd/system/redis-server.service
11:56<millisa>sounds right to me.
11:56<ssa>So I guess whether I deal with "redis" or "redis-server", it's the same thing
11:57<ssa>Thanks millisa
11:57<millisa>unless I'm misremember, the one in lib should be the systems version. the one in etc would be the one you'd modify if you want to change it. the one in multi-user.target.wants should point at one of them
11:57<millisa>it would auto get created if one of those had the WantedBy bit
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12:10<ssa>Hmm
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12:19<@mcintosh>Woet: welcome back!
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13:02<LouWestin>WB Woet
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13:32<nyancat>11:34:16 AM <@mcintosh> nyancat: you mean like specifying that as a root PW when deploying a new Linode via Cloud Manager?
13:32<nyancat>Yeah
13:32<nyancat>it says that my password "has" to contain Upper/Lower/Symbols etc
13:32<nyancat>But this appears not to be enforced
13:34<LouWestin>Interesting. I haven’t tested this
13:40<@mcintosh>nyancat: it looks like there are some inconsistencies between frontend/backend validation there... will make sure that they're brought into alignment - thanks for the tip
13:41<nyancat>mcintosh: personally, if someone wants to create a vps with the password `12345`, let them eat cake
13:41<nyancat>too much cake causes stomach ache, which can lead to further complications, like, for this case, getting hacked
13:41<nyancat>but who am i to complain when *i* wanted my vps's password to be password123....
13:41<LouWestin>I was going to test it, but looks like I don’t need to
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13:42<jeyhole>looking for support on a server we currently rent in Frankfurt
13:42<LouWestin>I don’t eat too much cake simply because I need to watch my figure.
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13:42<jeyhole>I dont have my log in details to open a ticket
13:42<@mcintosh>nyancat: there is a support cost for those situations (though I agree with not handholding at a certain point)
13:43<@mcintosh>jeyhole: have you tried forgot username/forgot passworD?
13:43<jeyhole>ahh didnt even see forgot username
13:43<jeyhole>thought it was only passowrd
13:43<jeyhole>I'll have a go at that
13:43<jeyhole>thank you
13:43<LouWestin>Save that stuff in a database like keepass
13:44<nyancat>you mean saving things in a textfile on my desktop called passwords.txt is not safe??
13:45<LouWestin>It’s safe as long as you hide it and don’t tell anyone which computer it’s saved on. ;-)
13:45<LouWestin>Well...fairly safe
13:46<LouWestin>Of course you loose your keepass file and don’t back it up then...
13:46*LouWestin pulls out weigh scale
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14:09<Brono>Hello
14:09<Brono>Is there anyone who can help me with my website?
14:10<Brono>Hello??
14:11<dzho>!to Brono ask
14:11<linbot>Brono: If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
14:11<dzho>!to Brono ops
14:11<linbot>Brono: Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact
14:12<Brono>My website is down from couple of days. And I see there's issue with server side. Can anyone help me here?
14:13<nyancat>Brono: Currently the only DC with any kind of issue is Newark
14:13<nyancat>If your website is currently down I'd ensure that the VPS is at least online (try pinging it?) and failing that, you'd want to login and try to figure out if something went wrong
14:14<nyancat>I mean, failing that, there's always opening a support ticket as an option
14:15<Brono>I've already created support ticket regarding that before couple of hours ago but didn't get any response yet!
14:15<Brono>ticket #11936129
14:16<Brono>As I logged in to ssh and saw apache service is not working. I don't know the reason though
14:16<nyancat>How do you know apache isn'y working, did you run `systemctl status apache` or something similar?
14:17<Brono>service apache2 status
14:18<Brono>It shows 'apache2 is not running'
14:18<nyancat>are you running some kind of control panel or did you install apache2 yourself
14:19<nyancat>If you installed it yourself, try starting it with `service apache2 start`, if you get any complaints about failing to start i'd suggest checking your logs
14:21<Brono>when I run 'service apache2 start' it asks me for 'Please enter passphrase:' and I have no clue regarding that what is 'passphrase'?
14:21<nyancat>Enter passphrase?
14:21<nyancat>Are you being prompted to enter a password for an account that has sudo access by chance?
14:23<Brono>I am already logged in with root user
14:24<@scrane>Do you have SSL on your website?
14:27<Brono>Yes I do
14:30<Brono>Site was working fine before couple of days. I've no idea what happened suddenly!
14:31<@scrane>Brono You should have an update on that ticket now.
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14:35<Brono>Thanks scrane!
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14:56<linbot>New news from community: Why is my Apache asking for a passphrase every time I restart it? <https://www.linode.com/community/questions/18203>
14:58<nyancat>lol
14:58<nyancat>oh scrane i was gonna say
14:58<nyancat>was he not satisfied with the support ticket response?
14:58<nyancat>Then I saw your response on the article ;)
14:59<@scrane>Hahaha I thought it was a question that might also be useful to the general community.
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15:07<skyfaller>hi folks, does anyone know if Linode is making efforts towards sustainability? I'm a sysadmin for an environmental group that is currently planning on using Linode
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15:20<@scrane>Hey skyfaller! The sustainability of the energy use for Linodes themselves isn't determined by us, but rather by the data centers we colocate with. Some of the data centers do have green initiatives and you can read more about them here: https://www.linode.com/community/questions/17513/whats-my-linodes-carbon-footprint
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15:21<skyfaller>scrane: That is cool, but I don't see any info for data centers in the USA, where I am. Is there anything I can do to encourage Linode to find more sustainable US servers?
15:25<skyfaller>actually I see SoftLayer is making efforts in Dallas and Houston
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15:25<skyfaller>but that press release is also from 2011: http://www.softlayer.com/press/softlayer%C2%AE-signs-renewable-energy-contract-green-mountain-energy%C2%AE
15:26<@scrane>skyfaller I'd recommend passing along your feedback about finding more sustainable energy to feedback@linode.com. We always have people monitoring that inbox.
15:27<skyfaller>scrane: thanks!
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16:00<Eugene>Linode's logo is green. What more do you want?
16:03-!-ismaelc [~ismaelc@190.162.174.16] has quit [Quit: ismaelc]
16:20<LouWestin>Virtual Hosts are green by design too.
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16:33<sm_>g'day all. I want to test linode whole-disk backups, but on a new linode, without disrupting the production linode. I can't ping the restored linode, I think because restoring configured the production machine's IP address on it (different from the IP shown in the linode manager ui). How would you get around this ?
16:33<dwfreed>!lish
16:33<linbot>LISH allows you to perform certain actions without having to log in to the Linode Manager. LISH's primary function is to allow you to access your Linode's console, even if networking is disabled. https://www.linode.com/docs/networking/using-the-linode-shell-lish
16:33<dwfreed>or enable network helper on the restore Linode
16:34<sm_>dwfreed: yes I can log in with lish, so I guess I can manually reconfigure the IP that way (every time I want to do this test). I'll look into network helper. Thanks
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16:44<sm_>great! Turning on network helper in the restore linode's configuration solved it
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16:59<cruxeternus>!point NetworkHelper
16:59<linbot>cruxeternus: Point given to networkhelper. (1)
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17:46<linbot>New news from community: Making Domain Accessible With IPV6 <https://www.linode.com/community/questions/18204>
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18:28<Peng>Does Linode have any plans to put authoritatie nameservers in the newer data centers? :D
18:44<LouWestin>I have to figure out why my one server is bypassing the ssh cert without asking for the pass phrase. I was testing on terminus while at work. I’ll try again when I get home
18:47<LouWestin>*termius
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19:11<linlijin>I wanna a help
19:12<linlijin>I want cancel the services who can help me?
19:12<LouWestin>!contact
19:12<linbot>https://www.linode.com/contact
19:13<linlijin>I have opened a ticket but no get a response
19:13<LouWestin>You’ll get a response
19:14<linlijin>Really? 15 hours had passed
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19:17<LouWestin>He could just delete any Linode’s he has
19:31<nyancat>LouWestin: https://linode.com/docs/platform/billing-and-support/billing-and-payments/
19:31<nyancat>if you type 'cancel' in get help, you're linked to here
19:31<nyancat>and it literally gives step by step instructions on what to do to cancel the entire account
19:36<LouWestin>🤷‍♂️
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20:38<@mtjones>It sounds like you have an encrypted table in your database. You can start MySQL without the keyring file if needed, but won't be albe to access the encrypted table until it's set up again.
20:38<@mtjones>Oh! Ignore that, hit up one too many times.
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21:28<Peng>!wx ksfb
21:28<linbot>Peng: [metar] OBS at KSFB: 75.2F/24C, visibility 10 miles, wind 9.21 mph, chill 77.34F (altimeter: 30.02) [KSFB 180053Z 12008KT 10SM CLR 24/16 A3002 RMK AO2 SLP165 T02390161]
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21:40<LouWestin>SSH key issue figured out. I think it was due to generating a key on Terminus
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21:54<BDIkaros>!wx kdfw
21:54<linbot>BDIkaros: [metar] OBS at KDFW: F/C, visibility 6 miles, wind 14.96 mph, chill -19.37F (altimeter: ) [KDFW 172340Z 1800/1906 15013G23KT P6SM SCT070 SCT150 BKN300 ]
21:54<BDIkaros>...hahaha
22:00<Peng>...
22:01<BDIkaros>Malformed METAR, or the bot scrambled the METAR
22:01<BDIkaros>Thinking the former.
22:02<BDIkaros>Yeah, not sure how the bot pulled that one. That obs doesn't exist via aviationweather.gov
22:03<Peng>Maybe four-digit temperatures are a thing now?
22:03<Peng>Or the airport is on fire?
22:05<BDIkaros>Heh
22:05<BDIkaros>It's 81F though, and that atmosphere is juicy.
22:05<gparent>Why are we discussing this while a possible AI invasion is taking place? Obviously linbot is now sentient and we must act quickly.
22:06<BDIkaros>Dallas probably going to be in for a (really) rough time with severe on Saturday. And I'm probably going to be in the middle of it by the time it gets here. Just my luck. :(
22:06<Peng>:X
22:07<Peng>As a kid I used to enjoy severe weather.
22:07<Peng>Then I got a computer and it was all downhill to paranoia about power outages.
22:07<BDIkaros>Nebraska and Kansas, so far have seen 20+ tornado reports. Just to give you perspective on the atmospheric setup in place.
22:07<Peng>D:
22:07<Peng>Tornadoes are scary as fuck but we don't have that many here. Or we pretend we don't.
22:07<BDIkaros>There was talk of the Storm Prediction Center upping the enhanced risk to a moderate too
22:13<BDIkaros>But yeah, the timing on this looks to be right as I'm in the middle of my commute to work
22:13<BDIkaros>So of course my reaction is "FFFFFFFFFUUUUUUUUUUUU...."
22:16<BDIkaros>...and that's garbage. LTE completely dies, my phone just fell back to 3G. fml
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---Logclosed Sat May 18 00:00:45 2019