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#linode IRC Logs for 2019-05-24

---Logopened Fri May 24 00:00:53 2019
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02:30<Peng>!mtr-atlanta -bz ns-561.awsdns-06.net
02:30<linbot>Peng: ('The read operation timed out',)
02:30<Peng>!mtr-atlanta -bz ns-561.awsdns-06.net
02:30<linbot>Peng: [mtr-atlanta] 29. AS6453 if-ae-2-2.tcore2.dt8-dallas.ipv6.as6453.net (2001:5a0:200:500::6) 0.0% 3 21.3 21.1 20.9 21.3 0.0 -- 30. AS6453 if-ae-2-2.tcore1.dt8-dallas.ipv6.as6453.net (2001:5a0:200:500::5) 0.0% 3 21.2 23.0 20.9 26.9 3.2 -- see https://mtr-atlanta.mn0.us/?c=d2ff869a for full mtr
02:33<Peng>AS6453 always uses bad routes, but that's a new low. :D
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06:22<linbot>New news from community: How do I fix a broken /wp-admin.php site in Wordpress? <https://www.linode.com/community/questions/18240>
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08:21<ssa>One of my database nodes went asleep while I was too. I'm yet to dig deeper into the cause, but I saw this one in logview while postgresql was recovering:
08:21<ssa>[ 285.335786] watchdog: BUG: soft lockup - CPU#1 stuck for 22s! [kworker/1:1:76]
08:22<ssa>https://paste.depesz.com/s/ZV
08:22<ssa>When and why would this happen?
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08:26<ssa>How do I get far back enough with dmesg (or somehow with lish) to find cause of previous shutdown (and failure to reboot)?
08:28<ssa>Not seeing anything other than the paste with dmesg --level=err,warn
08:32<ssa>postgres logs have nothing more than :
08:32<ssa>2019-05-24 10:02:38.847 UTC [950] LOG: database system was interrupted; last known up at 2019-05-24 10:00:59 UTC 2019-05-24 10:02:39.107 UTC [950] LOG: database system was not properly shut down; automatic recovery in progress
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08:51<Peng>ssa: lish's logview command shows both the tail of the logs from both the previous boot and the current boot.
08:52<Peng>ssa: You might have a copy in /var/log/, if the OS wasn't too screwed to save it.
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09:04<csnxs>neat
09:04<csnxs>upgraded one of my linodes, managed to get an epyc host
09:09<Peng>\o/
09:10<LouWestin>Same here a few weeks back.
09:24<linbot>New news from community: cancel my order <https://www.linode.com/community/questions/18241>
09:38-!-led [~led@45.7.198.158] has joined #linode
09:38-!-led is "..." on #linode
09:39<led>Hi, I'm in trouble, can anyone help me?
09:39<Peng>Hello
09:40<LouWestin>Can you explain more in detail?
09:40<led>was wondering if in my country have any restrictions to buy linode services. I tried to buy but the registration was canceled. Can someone help me?
09:41<LouWestin>Did they state the reason for the cancellation?
09:41<led>Hello,
09:41<led>Thank you for your interest in Linode. Unfortunately, we are unable to complete your
09:41<led>registration and the account you attempted to create has been cancelled. Your initial
09:41<led>deposit has already been refunded to your payment card and should appear within 3-5
09:41<led>business days. If you do not see your refund after five business days, please reach
09:41<led>out to your financial institution for more information.
09:41<led>We are sorry that your account could not be activated at this time. Here are some
09:41<led>suggestions on how you can possibly avoid Linode registration issues in the future:
09:41<led> 1. Make sure all of the information you enter at signup is accurate. The account
09:41<led> name and address should correspond to the cardholder who is financially responsible
09:41<led> for the account.
09:41<led> 2. If you used a VPN to create your account, try to sign up without a VPN. Some VPNs
09:41<led> have a history of being used for fraudulent or illicit activity, which may have caused
09:41<led> your account to be flagged as high risk.
09:41<led> 3. There is no restriction on the number of Linode accounts you may have. However, if
09:41<led> we determine that you are creating multiple accounts in an attempt to bypass restrictions
09:41<led> or limits on an existing account, we may prevent you from creating new accounts.
09:41<led>If you believe you have received this message in error, or if you any questions or concerns,
09:41<led>please contact us at support@linode.com.
09:41<led>We appreciate your understanding.
09:41<led>Sincerely,
09:41<led>The Linode Team
09:42<ssa>The nostalgia of recommending pastebin lol
09:42<LouWestin>ssa: right right
09:42<LouWestin>led: sounds like something to do with the bank
09:42<Peng>led: You should probably email them
09:43<ssa>Thanks Peng. I'll have a look at /var/log/kern, etc
09:43<led>it is not with the bank. because the card approved normal .. is in review the account and cancels.
09:44<LouWestin>led: I’d email support then
09:45<led>I already sent, but they do not respond. lol
09:45<LouWestin>How long ago?
09:45<led>3 days
09:57<LouWestin>I’m Not sure if you can send a ticket since your account isn’t approved yet. if you can I would do that.
09:59<led>is there any resale of linode?
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10:13<vik>Hi
10:14<LouWestin>Hi
10:15<LouWestin>led: Resellers would independent clients running a web server or something.
10:15<akerl>That message doesn’t sound like a bank issue
10:15<akerl>It sounds like Linode cancelled the account because the signup info looked fraudulent
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10:40<LouWestin>Well... they gone!
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14:23<linbot>New news from community: Outgoing SMTP connections blocked? <https://www.linode.com/community/questions/18242>
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15:53<linbot>New news from community: How do I add a module to Linode's custom kernel? <https://www.linode.com/community/questions/18243>
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16:54<linbot>New news from community: [SOLVED] Outgoing SMTP connections blocked? <https://www.linode.com/community/questions/18242>
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20:01<jorge>Hi, us accept PayPal?
20:03<nate>Paypal debit/credit cards, but not paypal accounts I believe
20:04<LouWestin>Yes But your first payment has to be made with a credit card debit etc.
20:06<LouWestin>I’ve used a PayPal account to pay. But first payment has to be with something else.
20:09<jorge>:(
20:11-!-jorge [~oftc-webi@24.227.7.214] has quit [Remote host closed the connection]
20:14<nate>Ah, forgot about that yeah
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21:07<ssa>Seeing " 0% [Waiting for headers]" on # apt update
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21:07<ssa>On multiple linodes in Dallas
21:08<millisa>ipv6?
21:08<ssa>Looks like it
21:08<ssa>5% [Connecting to apt.postgresql.org (2620:122:b000:7::244)]
21:08<ssa>stuck at that now
21:09<ssa>This is on a fresh Dedicated 16G node
21:09<millisa>does it do it if you force ipv4?
21:09<millisa>-o Acquire::ForceIPv4=true
21:09<ssa>Is that an `apt install` option?
21:10<ssa>apt update*
21:10<millisa>not 100%. apt-get -o Acquire::ForceIPv4=true update i think used to work? I dont use ubuntu enough
21:10<ssa>apt update -o Acquire::ForceIPv4=true
21:11<ssa>That works quickly enough for mirrors.linode.com
21:11<ssa>But still stuck with PostgreSQL.org's v4 ip
21:12<millisa>i'm sitting waiting on a windows update. can spin one up and see if I can replicate. ubuntu 18.04?
21:12<ssa>deb 9
21:12<ssa>It isn't about apt, is it?
21:13<ssa>Might as well just be a network issue
21:14<ssa>Not seeing any delay with apt update on 1 Linode. But getting stuck for many second on 3 other Linodes.
21:15<LouWestin>I was going to say maybe it’s Linode’s mirrors?
21:15<millisa>dunno. just tried a deb9 dfw node and it seemed to apt update / apt upgrade ok. used ipv6
21:16<LouWestin>I switched to Debians because there’s usually a delay with Linode’s updating.
21:17<ssa>0% [Connecting to apt.postgresql.org (87.238.57.227)]
21:19<ssa>Tried several times on multiple linodes. It does eventually work but takes anywhere from 2 to 20 secs.
21:19<millisa>i'm getting pretty slow load times to apt.postgresql.org from my house...
21:19<ssa>Not seeing it slowing down on linode mirror with ipv4 option
21:20<ssa>I see
21:20<millisa>occasionally get this back instant, most of the times, it's taking 15+ sec: curl http://apt.postgresql.org/pub/repos/apt/README
21:20<LouWestin>Ok that rules out my thought
21:21<ssa>Yep, that's slow to my home too
21:21<ssa>home connection
21:23<ssa>Certainly an ipv6 issue [with mirrors.linode.com]
21:23<millisa>maybe it's just high load over the psql12 beta?
21:23<ssa>Perhaps. But I'm no longer concerned about slow load time for apt.postgresql.org
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22:15<linbot>New news from community: How do I create a testing server based on my live linode? <https://www.linode.com/community/questions/18244>
22:29<@mtjones>ssa: I did some digging and couldn't find anything out of the ordinary for our mirrors. If you're still seeing a slowdown could you open a ticket?
22:35<ssa>Hi mtjones, I'm not seeing any hiccups with it anymore. Even the postgresql mirror is not slow anymore (which was from my home internet at the time)
22:36<@mtjones>Good to hear! If you do see it again let me know and I'll be happy to take a look.
22:36<ssa>Tried multiple times: user 0m1.333s
22:37<ssa>Thanks..
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---Logclosed Sat May 25 00:00:55 2019