| --- | Log | opened Wed Aug 28 00:00:12 2019 |
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| 01:54 | <MaXi32> | Can any team here take a look at my linode ? Restoring backup failed multiple times. |
| 01:55 | <MaXi32> | I need the email service to back online ASAP. |
| 01:55 | <@rgerke> | MaXi32: Have you opened a support ticket yet? If not, please do so and we can look into it with you. |
| 01:55 | <MaXi32> | I have opened the ticket but very slow response |
| 01:55 | <@rgerke> | What is the ticket number? |
| 01:55 | <MaXi32> | having few chats like questioning and answering |
| 01:55 | <MaXi32> | wait. |
| 01:56 | <MaXi32> | #12510541 |
| 01:59 | <@rgerke> | I've located your ticket and it is currently being worked on. You should have a response shortly. |
| 02:00 | <MaXi32> | allright thank you. |
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| 03:56 | <linbot> | New news from community: Unable to Login into my server via ssh and Stuck with my data in this instance <https://www.linode.com/community/questions/18707> |
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| 09:43 | <primitiv> | hey gang, for some reason one of my clients site http redirects to a weird page |
| 09:43 | <primitiv> | https works fine |
| 09:43 | <primitiv> | what would i use to detect the issue? |
| 09:44 | <primitiv> | http://gramhq.com this is the link to the site having issues |
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| 09:50 | <nate> | primitiv: Check your code? httpd? If by 'weird page' you mean something suspicious/malicious looking then you probably got jacked in some form |
| 09:51 | <primitiv> | i think the client put some weird redirect in the wrong subdomain..gosh |
| 09:51 | <dzho> | there's a 301 permanent redirect to an https site |
| 09:51 | <dzho> | and then the cert for that isn't good |
| 09:52 | <dzho> | as best I can tell, bbl, hth |
| 09:52 | <primitiv> | when i looked up the ssl it seemed fine? |
| 09:52 | <primitiv> | via ssl checer |
| 09:53 | <Peng> | Also... check the DNS records are correct |
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| 10:00 | <primitiv> | okay i will check thank you |
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| 11:27 | <teeste> | Oi |
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| 11:29 | <medrastic> | how much does it costs for 20TB of extra bandwidth usage per month pls |
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| 11:38 | <linbot> | New news from community: I added a new disk to my Linode, but it is unaccessible. <https://www.linode.com/community/questions/18708> |
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| 12:31 | <ravi> | hello |
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| 12:38 | <linbot> | New news from community: Cloud Manager: Cross-Data Center Migrations <https://www.linode.com/community/questions/18709> |
| 12:53 | <sm[m]> | Morning all. I thought a powered off Linode costs nothing. Am I confused ? |
| 12:54 | <millisa> | Yep |
| 12:54 | <millisa> | A provisioned linode costs, regardless of state. |
| 12:55 | <millisa> | AWS does what you are thinking of |
| 12:56 | <sm[m]> | Dang.. thanks |
| 12:57 | <millisa> | official reference: https://www.linode.com/docs/platform/billing-and-support/billing-and-payments/#if-my-linode-is-powered-off-will-i-be-billed |
| 12:57 | <sm[m]> | I need to discreate em, not just turn em off. Check. |
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| 13:08 | <linbot> | New news from community: Black screen with Weblish using upstream kernel (Glish works) <https://www.linode.com/community/questions/18710> |
| 13:23 | <@jcardillo> | !point millisa |
| 13:23 | <linbot> | jcardillo: Point given to millisa. (93) |
| 13:28 | <linbot> | New news from community: Redirect http:80 to https:443 Using only NodeBalancer <https://www.linode.com/community/questions/18711> |
| 13:38 | <linbot> | New news from community: I received a ticket for an outbound DoS. Why was my Linode restricted without warning? <https://www.linode.com/community/questions/18712> |
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| 13:48 | <linbot> | New news from community: I can't seem to resize my disk and I don't know why? <https://www.linode.com/community/questions/18713> |
| 14:08 | <linbot> | New news from community: Does my Linode share the network with other Linodes? <https://www.linode.com/community/questions/18714> |
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| 14:20 | <@jcardillo> | https://www.linode.com/community/questions/18711/redirect-http80-to-https443-using-only-nodebalancer#answer-69772 |
| 14:20 | <@jcardillo> | !point dwfreed |
| 14:20 | <linbot> | jcardillo: Point given to dwfreed. (86) |
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| 14:39 | <linbot> | New news from community: "Failed authorization procedure" when trying to install Certbot <https://www.linode.com/community/questions/18715> |
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| 16:29 | <linbot> | New news from community: I received a ticket stating that one of my Linodes is running an Open DNS Resolver. What does this mean, and what should I do about it? <https://www.linode.com/community/questions/18716> |
| 16:30 | <warewolf> | hmm |
| 16:31 | <warewolf> | any linode staff around who have experience with the low-level networking (e.g. LACP interface bonding) sort of stuff used at Linode? |
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| 16:32 | <warewolf> | I'm trying to figure out if throwing a *bunch* of network throughput docker containers on *one* IP is a bad idea, based on how LACP works |
| 16:32 | <primitiv> | what is wrong with trial.gramhq.com i cannot figure out why its not being accepted properly |
| 16:32 | <primitiv> | i setup a vhost |
| 16:32 | <dwfreed> | warewolf: probably not, but I'm sure some of us have general familiarity with things like LACP, and I probably still know the gist of how things are set up internally |
| 16:32 | <primitiv> | restarted apache2 |
| 16:33 | <primitiv> | it points to my ip\ |
| 16:33 | <dwfreed> | primitiv: IP address resolves to an OVH IP |
| 16:33 | <primitiv> | yes its my clients IP not mine ** |
| 16:33 | <millisa> | curl --head http://whatever.com |
| 16:34 | <warewolf> | dwfreed: well LACP has src/dest IP/MAC based hashing, and .. if there's 4x 10GbE interfaces bonded together, and it's all the same IP & MAC then only one of the 10GbE interfaces will get saturated right |
| 16:34 | <primitiv> | https://pastebin.com/UwsSLbaZ |
| 16:34 | <primitiv> | says moved permanently |
| 16:35 | <primitiv> | and i actually need to figure out where thats coming from it shouldnt redirect there |
| 16:35 | <primitiv> | https://gramhq.com/a/20 |
| 16:35 | <warewolf> | dwfreed: that's why I'm wondering if it makes sense to have two separate bonds, and different IP addresses per docker container |
| 16:35 | <millisa> | I'd assume from your apache config |
| 16:35 | <primitiv> | i looked at it, sites-enabled only has 1 and the new one i created... |
| 16:35 | <primitiv> | which is odd |
| 16:35 | <primitiv> | and no mention of trial anywhere except inside mine |
| 16:36 | <primitiv> | ahh !point millisa |
| 16:36 | <millisa> | apachectl -S would show your config |
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| 16:39 | <linbot> | New news from community: I received a ticket from Linode Support stating that my account has invalid information on file. What does this mean, and what should I do? <https://www.linode.com/community/questions/18717> |
| 16:41 | <primitiv> | im still having a lot of issues |
| 16:42 | -!- | AnMaster [~AnMaster@c80-216-244-252.bredband.comhem.se] has quit [Remote host closed the connection] |
| 16:42 | <primitiv> | i found a wrong conf file and removed it from enabled |
| 16:44 | <primitiv> | http://gramhq.com redirects to a page |
| 16:44 | <primitiv> | the https is fine |
| 16:45 | <primitiv> | https://pastebin.com/5n6wTkUi i think this is the issue.. |
| 16:46 | <millisa> | apachectl -S should tell you |
| 16:47 | <primitiv> | https://pastebin.com/LVGZ21PK |
| 16:47 | <primitiv> | I'm not sure what im looing for |
| 16:49 | <millisa> | it tells you what names it will match on what ports in what order |
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| 16:49 | <dwfreed> | warewolf: assuming both source and destination mac addresses and IP addresses are always the same (eg, you have 4 docker containers behind NAT that are all pushing data to the same destination IP address, or are receiving traffic from the same source IP address), then yeah, having 2 IP addresses would probably be a good idea (though the hash algorithm may not necessarily hash them to different links) |
| 16:50 | <primitiv> | okay and what do i do from there? |
| 16:50 | <millisa> | do you see your vhost defined in there? |
| 16:51 | <primitiv> | yes i see a few |
| 16:52 | <millisa> | you do? on what line do you see it? |
| 16:52 | <primitiv> | (/etc/apache2/sites-enabled/trial.conf:2) |
| 16:52 | <primitiv> | thats the one i created |
| 16:52 | <primitiv> | for trial |
| 16:52 | <millisa> | that's a config file. |
| 16:52 | <millisa> | what line do you see the vhost you care about listed? |
| 16:52 | <primitiv> | oh then no soirry |
| 16:53 | <primitiv> | only the 1 |
| 16:54 | <primitiv> | so its not enabled? |
| 16:54 | <warewolf> | dwfreed: cool, thanks for the confirmation |
| 16:55 | <millisa> | primitiv: I see 3 config files listed in there (4 counting the main apache config), none of those listed appear to define the vhost you are talking about |
| 16:56 | <millisa> | primitiv: if a vhost isn't defined, it'll default to whatever the default/first one listed is |
| 16:56 | <primitiv> | so my .conf is wrong? |
| 16:57 | <millisa> | I dont know that the config you listed earlier is in any of those files |
| 16:58 | <primitiv> | port 80 namevhost trial.gramhq.com (/etc/apache2/sites-enabled/trial.conf:2) |
| 16:58 | <primitiv> | is this better? |
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| 16:59 | <millisa> | that appears to be a vhost that would match the name you gave |
| 16:59 | <primitiv> | it still redirects though... |
| 17:00 | <millisa> | not to the same place |
| 17:00 | <millisa> | look at the curl output |
| 17:00 | <primitiv> | so now its a 200 error |
| 17:01 | <primitiv> | but when i go to it it redirects me to gramhq.com/signup... |
| 17:01 | <millisa> | doesnt look like it does |
| 17:02 | <primitiv> | oh perfect! |
| 17:05 | <primitiv> | now assuming i want trial.conf to now redirect to https://gramhq.com/a/20 |
| 17:05 | <primitiv> | Redirect permanent / https://gramhq.com/a/20 would this be acceptable,? |
| 17:05 | <primitiv> | it doesnt seem to be working rn |
| 17:05 | <millisa> | did you look at the curl output |
| 17:06 | <primitiv> | it says its moved permanently to itself.... |
| 17:06 | <primitiv> | oh to https |
| 17:06 | <primitiv> | 1 sec |
| 17:06 | <primitiv> | theres no redirect on it |
| 17:07 | <millisa> | Did you look at the output of apachectl -S? |
| 17:07 | <primitiv> | i am now |
| 17:07 | <primitiv> | what am i looking for |
| 17:08 | <millisa> | same as last time... is your vhost defined on the port, in the order you expect and is it using the conf file you'd expect for that vhost |
| 17:09 | <primitiv> | https://pastebin.com/111gvMei |
| 17:09 | <primitiv> | i see it there twice |
| 17:09 | <primitiv> | under 80 and 443 |
| 17:10 | <millisa> | so it shows the config it is using for those vhosts on those ports, do those config files do what you expect? |
| 17:19 | <primitiv> | one is causing issues but im unsure what to do with it |
| 17:20 | <primitiv> | i think its my config the issue |
| 17:20 | <primitiv> | i addeda redirect and redirectMatch |
| 17:22 | <primitiv> | https://pastebin.com/wG7cafRm |
| 17:22 | <primitiv> | this is my conf for trial |
| 17:23 | <primitiv> | i dont think my redirect is working as expected |
| 17:23 | <millisa> | You don't think line 15 is working? |
| 17:23 | <primitiv> | no i dont |
| 17:25 | <millisa> | mod_rewrite takes precedence over mod_alias |
| 17:26 | <primitiv> | the rewritecond at the bottom? |
| 17:28 | <millisa> | you have both a redirectmatch and a rewritecond+rule that also appears to do a redirect. |
| 17:29 | <primitiv> | i removed the bottom ones it still isnt redirecting |
| 17:29 | <millisa> | why are you saying it isn't redirecting |
| 17:29 | <primitiv> | it doesnt bring me anywhere... |
| 17:29 | <millisa> | are you testing it with curl? |
| 17:29 | <primitiv> | yes |
| 17:30 | <millisa> | are you testing the right URL? |
| 17:30 | <primitiv> | giving 200 again |
| 17:30 | <primitiv> | yes |
| 17:30 | <millisa> | no you aren't. |
| 17:30 | <primitiv> | curl --head https://trial.gramhq.com |
| 17:30 | <millisa> | that isn't the url for that vhost |
| 17:31 | <primitiv> | ahh okay so http works |
| 17:31 | <primitiv> | why is my ssl not working? |
| 17:31 | <millisa> | what does your vhost say? |
| 17:31 | <primitiv> | https://pastebin.com/WPy7jMvu |
| 17:32 | <millisa> | what does that config have to do with the https site? |
| 17:33 | <primitiv> | https://pastebin.com/xmr6650d |
| 17:33 | <primitiv> | i added a 443 beneath it |
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| 17:34 | <millisa> | in the same config file? |
| 17:35 | <primitiv> | yes |
| 17:35 | <millisa> | so you changed your config, did you look at the output of apachectl? |
| 17:38 | <primitiv> | also the trial redirect adds a slash at the end |
| 17:38 | <primitiv> | how do i prevent this? |
| 17:39 | <primitiv> | https://pastebin.com/vGxN8zkX |
| 17:39 | <primitiv> | this is my -S |
| 17:39 | <primitiv> | shows theirs 2 configs for ssl |
| 17:39 | <millisa> | take a guess which one takes precedence |
| 17:40 | <primitiv> | how do i swap them around |
| 17:41 | <millisa> | generally, you only want one vhost:port to match... |
| 17:41 | <primitiv> | okay, so i would need to remove it |
| 17:43 | <millisa> | to answer the question though - the configs in the include dir go in alphanumeric order (I dont remember how it orders punctuation) |
| 17:43 | <primitiv> | https://trial.gramhq.com/ now i get a privacy error |
| 17:44 | <millisa> | curl gives you a privacy error |
| 17:44 | <millisa> | (I dont want to troubleshoot your browser) |
| 17:45 | <primitiv> | nvm reinstalled the cert |
| 17:45 | <primitiv> | everything works well now |
| 17:45 | <primitiv> | !point: millisa |
| 17:45 | <primitiv> | !point:millisa |
| 17:45 | <primitiv> | i always forgot omfg |
| 17:46 | <cruxeternus> | !point millisa |
| 17:46 | <primitiv> | how do i award you a point... |
| 17:46 | <linbot> | cruxeternus: Point given to millisa. (94) (Biggest fan: relidy, total: 17) |
| 17:46 | <primitiv> | thanks kind sir |
| 17:46 | <cruxeternus> | np |
| 17:46 | <millisa> | stop depending on your browser to tell you what is going on with your server config. curl and curl --head are your friends. use apachectl -S (and -t to test). examine the configs that those show, not the ones you believe are being used |
| 17:46 | <primitiv> | !point cruxeternus |
| 17:46 | <linbot> | primitiv: Point given to cruxeternus. (5) |
| 17:47 | <primitiv> | i will try to remember that! thank you so much |
| 17:48 | <primitiv> | actually lastly www.gramhq.com goes to insecure |
| 17:48 | <primitiv> | if you remove www it works fine |
| 17:50 | <primitiv> | i dont see what would be causing this |
| 17:51 | <millisa> | curl is your friend. apachectl -S is your friend. |
| 17:52 | <primitiv> | curl shows me it should ppint the https |
| 17:52 | <primitiv> | but it doesnt do so... |
| 17:52 | <primitiv> | point* |
| 17:53 | <millisa> | it does redirect to https |
| 17:53 | <primitiv> | not when i visit the page? |
| 17:53 | <millisa> | i am not troubleshooting your browser. |
| 17:53 | <primitiv> | oh its sayingthe ssl is the issue... |
| 17:53 | <millisa> | what does curl show when you visit https |
| 17:54 | <primitiv> | curl --head https://www.gramhq.com says nothing found |
| 17:54 | <primitiv> | if i remove www it shows it works fine |
| 17:54 | <primitiv> | wait it gives a 404 |
| 17:55 | <millisa> | your curl command responds with a 404 |
| 17:55 | <primitiv> | but when i go on https://gramhq.com it loads fine? |
| 17:56 | <millisa> | You type: curl --head https://www.gramhq.com |
| 17:56 | <millisa> | And it gives you a 404? |
| 17:56 | <primitiv> | no that gives me no ssl found |
| 17:57 | <primitiv> | curl: (51) SSL: no alternative certificate subject name matches target host name 'www.gramhq.com' |
| 17:58 | <millisa> | If you want to look at a cert details with curl something like this would do the trick: curl -vvI https://www.gramhq.com |
| 17:59 | <primitiv> | ahh wonderful!! |
| 18:02 | <primitiv> | omg now https://www.gramhq.com/ says insecure |
| 18:02 | <primitiv> | im completely confused |
| 18:02 | <primitiv> | one thing works the other breaks |
| 18:03 | <primitiv> | how do i resolve this ssl issue |
| 18:04 | <millisa> | are you using two different certs for the two different names in two different vhosts? if not, get a cert that covers both names. |
| 18:04 | <primitiv> | i ran certbot |
| 18:04 | <primitiv> | and selected both individually |
| 18:04 | <primitiv> | is that the issue? |
| 18:07 | <primitiv> | https://pastebin.com/Jzhd8pCv |
| 18:07 | <primitiv> | this is my main ssl-conf |
| 18:08 | <millisa> | does that certificate cover both names? |
| 18:08 | <primitiv> | you mean .conf? |
| 18:09 | <millisa> | no |
| 18:09 | <primitiv> | i ran certbot twice |
| 18:09 | <primitiv> | so there would be 2 ssl's |
| 18:10 | <millisa> | an ssl vhost will have one certificate. |
| 18:10 | <primitiv> | okay |
| 18:10 | <millisa> | if there are multiple names in the vhost, the certificate needs to cover multiple names. |
| 18:10 | <primitiv> | i dont have multiple server names |
| 18:10 | <millisa> | you do too |
| 18:10 | <primitiv> | i have one and then a server alias |
| 18:10 | <millisa> | gramhq.com and www.gramhq.com |
| 18:10 | <primitiv> | yes the later is an alias |
| 18:10 | <primitiv> | is that the problem |
| 18:11 | <millisa> | irrelevant |
| 18:11 | <primitiv> | should i be declaring it under server name? |
| 18:11 | <primitiv> | oh |
| 18:11 | <primitiv> | hoe do i cover multiple names |
| 18:11 | <millisa> | you have two names in the vhost, gramhq.com and www.gramhq.com, it doesn't matter whether they are defined by servername or serveralias. your single cert would need to cover all of the names |
| 18:11 | <primitiv> | how* |
| 18:13 | <primitiv> | certbot asks me to enter the number |
| 18:13 | <primitiv> | it doesnt let me specify for both |
| 18:14 | <millisa> | I usually specify all the names I want to use with -d foo.com -d bar.com -d nugen.com with certbot |
| 18:15 | <primitiv> | sudo certbot certonly --standalone -d gramhq.com -d www.gramhq.com |
| 18:15 | <primitiv> | that is what i just ran |
| 18:16 | <millisa> | and it issued a cert? |
| 18:16 | <primitiv> | still doesnt seem to work... |
| 18:16 | <primitiv> | yes no errors given |
| 18:16 | <millisa> | did it tell you where it put the cert files for that run? |
| 18:16 | <primitiv> | /etc/letsencrypt/live/gramhq.com-0001/fullchain.pem |
| 18:17 | <millisa> | are you using the file it tells you to use in your config? |
| 18:18 | <primitiv> | in my default conf or the ssl one |
| 18:19 | <millisa> | in the conf that matters for this vhost |
| 18:19 | <primitiv> | aha that did it |
| 18:19 | <primitiv> | wow thank you so much! |
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| 19:09 | <MingDu> | Hi. I just applied But I chose the wrong country I want to change from Singapore to Thailand. This is an email request melurbintiAtan@gmail.com |
| 19:10 | <dwfreed> | you mean in your signup information? as in, your address? |
| 19:10 | <dwfreed> | or do you mean in your Linode's location? |
| 19:10 | <MingDu> | Yes. |
| 19:11 | <MingDu> | Signup information. |
| 19:11 | <@rgerke> | MingDu: Send us an e-mail to support@inode.com and we can take a look at it for you. We'll need the last 6 digits of the credit card you signed up with and the e-mail you used to create the account for authentication purposes. |
| 19:11 | <dwfreed> | If the signup went through then you can probably just correct it after it's approved |
| 19:12 | <@rgerke> | ^^ |
| 19:12 | <MingDu> | OK.Thankyou. |
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| 20:43 | <Tex> | hello |
| 20:44 | <millisa> | Greetings |
| 20:44 | <Tex> | I would like to see more information about the first plan |
| 20:45 | <millisa> | What kind of information are you looking for? |
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| 20:46 | <Tex> | Such as how many mail you have, and for how long is $ 5, what is the price after that |
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| 20:46 | <millisa> | That doesn't really apply. These are VPS. There's no artificially imposed limit on how much mail it can handle. |
| 20:46 | <millisa> | You setup the mail server and mail handling. |
| 20:47 | <Tex> | And can I use it WordPress? |
| 20:48 | <Tex> | excuse my ignorance about it, |
| 20:48 | <@rgerke> | Tex: Your Linod eis basically a blank slate, and your very own VPS. You're welcome to use WordPress, Drupal, or whatever you'd like. |
| 20:48 | <millisa> | These are hardware resources you install linux on and get root access to. Anything you are capable of putting on it (that is legal) you can do |
| 20:49 | <@rgerke> | ^^ |
| 20:49 | <millisa> | It might be worth checking out the getting started guide at https://www.linode.com/docs/getting-started/ |
| 20:49 | <millisa> | It'll give you some idea what setting up a linode is like |
| 20:50 | <@rgerke> | !point millisa |
| 20:50 | <linbot> | rgerke: Point given to millisa. (95) (Biggest fan: relidy, total: 17) |
| 20:51 | <Tex> | Ok, thank you very much for the information, what happens is that I have always used traditional hosting, now I would like to work with Linode |
| 20:51 | <millisa> | Definitely check out their docs at https://www.linode.com/docs/ - there's even a few on setting up things like worpdress |
| 20:52 | <Tex> | Ok |
| 20:54 | <Tex> | you have a good day |
| 21:00 | <@pwoods> | Tex: if you're looking to get started with Wordpress, but have limited technical experience, you can use our Wordpress option from our One-Click Apps: https://www.linode.com/docs/platform/one-click/deploying-wordpress-with-one-click-apps/ |
| 21:00 | <linbot> | New news from community: Understand how to use letsencrypt for two - domains / certs - on a single - ip / linode --> both a wildcard cert? <https://www.linode.com/community/questions/18718> |
| 21:01 | <@pwoods> | Tex: We also have a One-Click app for WooCommerce, a Wordpress ecommerce plugin: https://www.linode.com/docs/platform/one-click/one-click-woocommerce/ |
| 21:03 | <Tex> | .Thank you for all this information. |
| 21:04 | <Tex> | I also think that I should hire someone to do that since I could cause serious problems |
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| 21:48 | -!- | redentor is "realname" on #debian-next #debian-es #debian-mx #debian #linode |
| 21:50 | <linbot> | New news from community: Understand why my ssh configuration does not allow passwordless login? <https://www.linode.com/community/questions/18720> || How do I stop getting a 404 not Found, nginx message? <https://www.linode.com/community/questions/18719> |
| 21:51 | <wraeth> | "stop trying to get a page that doesn't exist" |
| 21:51 | * | wraeth runs |
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| 22:00 | <linbot> | New news from community: Migrating a WordPress Site to Linode <https://www.linode.com/community/questions/18721> |
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| 23:41 | <linbot> | New news from community: Understand why apache authentication doesn't ask for credentials every time the page is loaded? <https://www.linode.com/community/questions/18722> |
| --- | Log | closed Thu Aug 29 00:00:14 2019 |