| --- | Log | opened Fri Sep 27 00:00:32 2019 |
| 00:43 | -!- | jasmine0222 [~oftc-webi@175.167.146.65] has joined #linode |
| 00:43 | -!- | jasmine0222 is "OFTC WebIRC Client" on #linode |
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| 00:46 | -!- | jasmine0222 is "OFTC WebIRC Client" on #linode |
| 00:46 | <jasmine0222> | hi |
| 00:47 | <jasmine0222> | My Authenticator invailable now. So I cannot log in |
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| 01:22 | -!- | NomadJim_ is "Nomad" on #debian #linode |
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| 01:35 | -!- | dsapikas is "purple" on #linode |
| 02:01 | <Woet> | silly people |
| 02:01 | <Woet> | 1) leaving less than 2 minutes after asking |
| 02:01 | <Woet> | 2) not storing the backup code in their password manager |
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| 02:18 | -!- | AugustusCaesar24 is "Augustus Caesar" on #linode |
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| 02:32 | -!- | AugustusCaesar24 is "Augustus Caesar" on #linode |
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| 02:33 | -!- | AugustusCaesar24 is "Augustus Caesar" on #linode |
| 03:34 | <linbot> | New news from community: I could not access my linode in Japan <https://www.linode.com/community/questions/18884> |
| 04:02 | <AugustusCaesar24> | what happens if you have an ssh key on your computer and your computer dies. do you never get to your server again? |
| 04:04 | <@pwoods> | AugustusCaesar24: that's an interesting scenario. Thankfully, there's LISH https://www.linode.com/docs/platform/manager/using-the-linode-shell-lish/ |
| 04:05 | <AugustusCaesar24> | you guys thought of everything! |
| 04:08 | <AugustusCaesar24> | i think i misconfigured the ufw and now i cant connect to ssh without timing out |
| 04:08 | <AugustusCaesar24> | is there an easy way to fix this? |
| 04:15 | <@pwoods> | AugustusCaesar24: have you reviewed this guide? https://www.linode.com/docs/security/firewalls/configure-firewall-with-ufw/ |
| 04:15 | <AugustusCaesar24> | jsut got it |
| 04:15 | <AugustusCaesar24> | i tried the online console and resetted the ufw |
| 04:15 | <@pwoods> | From LISH, you can get into the Linode and test the firewall settings by turning ufw off to see if it's that |
| 04:16 | <@pwoods> | See, you got this. |
| 04:16 | <AugustusCaesar24> | thank you! |
| 04:16 | <AugustusCaesar24> | you guys are awsome! |
| 04:16 | <AugustusCaesar24> | im glad im on board! |
| 04:16 | <@pwoods> | AugustusCaesar24: glad to have you! |
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| 08:28 | <LouWestin> | Happy Friday |
| 08:28 | <@bleckemby> | Happy Friday indeed! |
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| 09:35 | <linbot> | New news from community: Sendmail when sending via browser says unable to get local issuer certificate <https://www.linode.com/community/questions/18885> |
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| 09:49 | -!- | joecool|mobile is "Joe" on #ck #linode |
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| 10:03 | -!- | tsglove is "realname" on #linode |
| 10:59 | <linbot> | New news from community: How do I migrate a server to Linode? <https://www.linode.com/community/questions/18886> |
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| 11:19 | -!- | dsapikas is "purple" on #linode |
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| 12:37 | -!- | thiras is "Ant" on #debian #linode #tami |
| 13:00 | <linbot> | New news from community: How do I install PHP and MySQL on CentOS 7 with Node.JS? <https://www.linode.com/community/questions/18887> |
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| 13:55 | -!- | taycan997 is "Unknown" on #linode |
| 13:55 | <taycan997> | hi |
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| 14:39 | -!- | duckydan_ is "Dan" on #moocows #linode #debian |
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| 14:43 | <randy_> | hello |
| 14:44 | <randy_> | i have a multi site and I can't change any html, I need to customize the header but the changes I made yesterday are still there even tho those changes were removed |
| 14:46 | <@bbigger> | hey randy_, first thing that comes to mind is clearing browser cache |
| 14:47 | <randy_> | i've done it a dozen times |
| 14:48 | <randy_> | i've looke in all the sites header.php files, the code doesn't exist anywhere but it still shows up |
| 14:48 | <randy_> | i turned off WPRocket too |
| 14:49 | <randy_> | it looks correct on the browser I'm logged into |
| 14:51 | <@bbigger> | might be a 3rd party issue — do you have any other services, like a CDN or CloudFlare, that might have their own caching? |
| 14:54 | <randy_> | Multisite Post Duplicator |
| 14:54 | <randy_> | NS Cloner - Site Copier |
| 14:54 | <randy_> | no CDN stuff |
| 15:10 | <randy_> | there is a notice in Debug: |
| 15:10 | <randy_> | NOTICE: wp-content/themes/MetTrim/header.php:135 - Trying to get property of non-object |
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| 15:15 | -!- | collins is "OFTC WebIRC Client" on #linode |
| 15:16 | <collins> | hello |
| 15:16 | <collins> | i want to know if linode has other payment option aside CC? |
| 15:18 | <@bbigger> | collins: Hey there — you need a credit cart to sign up, but can make manual payments with PayPal after that. More details here: https://www.linode.com/docs/platform/billing-and-support/billing-and-payments/#payment-methods |
| 15:18 | <@bbigger> | *card |
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| 15:25 | <bibiki> | hi everyone. I just bought a linode and then deleted it. Now when I want to create a linode it asks me for payment. Does this mean my payment has gone down the drain or can I somehow recreate my linode with the payment I just made? any help is highly appreciated |
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| 15:28 | <@bbigger> | Hey bibiki, you might need to make a payment if you have a balance due. You can check for that in Cloud Manager here: https://cloud.linode.com/account/billing |
| 15:29 | <@bbigger> | Otherwise, I'm not quite sure what's blocking you from creating a new Linode. To get help with your account, reach out to Support by opening a ticket here: https://cloud.linode.com/support |
| 15:29 | <bibiki> | here are the step I took: |
| 15:29 | <bibiki> | 1. I created a node |
| 15:29 | <bibiki> | 2. and made a payment |
| 15:29 | <bibiki> | 3. I deleted my node |
| 15:29 | <bibiki> | 4. now when I want to create a node again, asks me for payment |
| 15:30 | <@bbigger> | can you post the exact message you're seeing regarding asking for payment? |
| 15:34 | <bibiki> | it lets me chose the actual plan, and the rights-side column holds the sum to be paid in green color |
| 15:35 | <bibiki> | now, what I did is actually create another node and I am guessing my CC data in their database will be used |
| 15:36 | <@bbigger> | we invoice at the end of each month, so unless your account has been suspended for nonpayment or has reached some other limitation, you should still be able to create new Linodes |
| 15:37 | <bibiki> | thing is I made my first payment just one hour ago |
| 15:37 | <bibiki> | I am a new customer, not an existing one |
| 15:38 | <bibiki> | when I created my first node, I was taking through the checkout process |
| 15:38 | <bibiki> | the second time, I was not taken through that process |
| 15:38 | <bibiki> | maybe my confusion can be clarified if you tell me if linode charges per month or per linode |
| 15:39 | -!- | collins [~oftc-webi@197.210.47.183] has quit [Quit: Page closed] |
| 15:40 | <@bbigger> | Sure thing — we charge at the end of each month for services provided during that month. Charges generate by the hour, so if you delete a Linode mid-month you'll only get charged for the hours it was active. You can find complete details on our billing here: https://www.linode.com/docs/platform/billing-and-support/billing-and-payments/ |
| 15:42 | <@bbigger> | I'm not sure what the initial process you're describing is. Generally, you'd sign up for an account, and once it's active, you can start creating Linodes under it. |
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| 15:43 | -!- | thiras is "Ant" on #debian #linode #tami |
| 15:43 | <@bbigger> | If you're having any issues, opening a Support ticket is the way to go — we have a 24/7 team that will be able to review the details of your account and help you with a solution. |
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| 16:17 | -!- | KeyboardDestroyer is "u0_a216" on #linode |
| 16:17 | <KeyboardDestroyer> | hello there |
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| 16:20 | <nuevu> | Must've destroyed his keyboard too soon. |
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| 17:24 | -!- | CodeMouse92 is "Jason C. McDonald" on #packaging #linode #c++ |
| 17:27 | <linbot> | New news from community: How do I upgrade to Mysql 5.7 on Debian 10.1? <https://www.linode.com/community/questions/18888> |
| 17:39 | <linbot> | New news from community: How do I use the Linode API to set my Reverse DNS (rDNS)? <https://www.linode.com/community/questions/18889> |
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| 22:07 | -!- | KindOne is "..." on #tor-dev #suckless #qemu #php #ovirt #oftc #moocows #mirc #linode #libevent #https-everywhere #gentoo #g7 #freenode #ceph #bcache #eff #debian-next |
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| 22:19 | -!- | kamebo is "kameloso IRC bot" on #virt #Qubes_OS #qemu #linode #debian-next #debian #ceph @#garderoben |
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| 23:43 | -!- | dsapikas is "purple" on #linode |
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| --- | Log | closed Sat Sep 28 00:00:33 2019 |