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#linode IRC Logs for 2019-10-18

---Logopened Fri Oct 18 00:00:02 2019
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00:41<linbot>New news from community: How do if find the Clock Speed of my Linode <https://www.linode.com/community/questions/18985>
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00:49<FluffyFoxeh><Cromulent> Having nodes routed only via private IP and no public address
00:49<FluffyFoxeh>Just use iptables to effect the same result?
00:49<dwfreed>yes
00:50<FluffyFoxeh>block everything on the public IP, and everything except the other Linodes on the private one
00:51<dwfreed>or just don't bring up the public IP
00:51<linbot>New news from community: How do I find the Clock Speed of my Linode? <https://www.linode.com/community/questions/18985>
00:51<FluffyFoxeh>yes
00:55<FluffyFoxeh>it's not as fancy as having your own subnet for just your nodes, but there's no consequential difference
00:58<dwfreed>neat, the latest Debian kernel update broke netfilter-persistent
00:59<dwfreed>and now I'm going to get an email every hour until I patch the bug
00:59<FluffyFoxeh>how? o.o
00:59<FluffyFoxeh>isn't the persistent thing is just a glorified script
01:00<FluffyFoxeh>-is
01:01<FluffyFoxeh>and as long as the kernel can still respond to iptables, it should work
01:02<dwfreed> if [ ! -f /proc/net/ip6_tables_names ]; then
01:02<dwfreed> log_action_cont_msg "Warning: skipping IPv6 (Kernel support is missing)"
01:02<FluffyFoxeh>oh wow
01:02<dwfreed>that path doesn't exist
01:02<dwfreed>and that function doesn't either
01:03<FluffyFoxeh>I'd look to see what happened to it but I'm on my phone
01:04<dwfreed>I've been awake for far too long, or I'd look into it more
01:04<dwfreed>for now I'm just commenting that out
01:04<FluffyFoxeh>Good to know. I should make sure my Linodes will survive this planned reboot tomorrow with this in mind...
01:06<FluffyFoxeh>My idle speculation is that Debian changed a config option. No way the kernel changed that path, especially not in a stable update
01:08<dwfreed>I can't find any reference to that path in the upstream kernel in my cursory search, but I didn't search very hard
01:09<FluffyFoxeh>mm. I'll look after I sleep :P
01:09<dwfreed>same
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03:31<AugustusCaesar24>i have 4 domains pointint to the same website but only two of them work im not sure why
03:31<AugustusCaesar24>i put all 4 in the nginx server file so i think they should all work
03:37<AugustusCaesar24>i fixed it!
03:40<@rgerke>Nice!
03:56<linbot>New news from community: How can I use One-Click Apps to deploy a Proxy Server? <https://www.linode.com/community/questions/18986>
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10:07<linbot>New news from community: How to redirect non-www to www domain in Nginx <https://www.linode.com/community/questions/18987>
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11:47<linbot>New news from status: Scheduled Network Maintenance - AP-West (Mumbai) <https://status.linode.com/incidents/73z5q8z0cnk5>
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12:52<Shaggy>Hello I want to know how the Clone an IP theme works in Linode
12:53<millisa>clone an IP? do you mean clone a linode?
12:55<DrJ>if scientists ever perfect IP cloning it will probably be the end of the internet as we know it
12:56<DrJ>absolute and complete chaos
12:56<millisa>cats and dogs, living together
12:57<Shaggy>jejejejeje
12:57<millisa>Shaggy if you are talking about cloning a linode, that is outlined here: https://www.linode.com/docs/platform/disk-images/clone-your-linode/
12:57<millisa>If you want to swap an IP with that cloned linode, you can do that too: https://www.linode.com/docs/platform/manager/remote-access/#transferring-ip-addresses
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12:58<Shaggy>I think the exact term ... (sorry for my bad English) ... is ip sharing
12:58<millisa>https://www.linode.com/docs/platform/manager/remote-access/#configuring-ip-sharing
13:03<Toba>netblocks and mac addresses living together. panic in the streets
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13:31<Shaggy>TKS!!
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14:40<linbot>New news from community: How do I whitelist an IP Address / Network Range? <https://www.linode.com/community/questions/18988>
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21:05<FluffyFoxeh>Maintenance status: In Progress
21:05<FluffyFoxeh>!ping
21:05<linbot>pong
21:05<FluffyFoxeh>still online for now
21:05<millisa>a couple of mine didn't start until about 6-7 mins after the beginning of the window
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21:11<linbot>New news from community: Can I reduce root filesystem size? <https://www.linode.com/community/questions/18989>
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21:38<GeorgeJetson>I have 2 options to reboot my Linode into - https://i.imgur.com/6abR4ol.png - how do I decide which to reboot into?
21:38<millisa>are they different profiles?
21:38<millisa>(you could have two different named profiles that do the same thing)
21:40<millisa>you can look at them on the 'advanced' tab in the new manager
21:41<GeorgeJetson>millisa: here is the advanced tab - https://i.imgur.com/bWozHxD.png
21:42<GeorgeJetson>(Why am I trying to reboot? Because I cannot ssh into my machine and all my wordpress sites are down.... however I can weblish right into it and `top` does not show any rogue processes)
21:42<millisa>the '...' to the right of the profile names has an 'edit' option that lets you look at what each does
21:47<millisa>from lish, you could do a reboot. it would boot whatever the last config profile used was
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21:49<millisa>https://www.linode.com/docs/platform/manager/using-the-linode-shell-lish/#understanding-lish-commands
21:56<dwfreed>FluffyFoxeh: it occurred to me that this machine is using iptables-nftables-compat (so all my iptables rules are actually nftables rules) and netfilter-persistent was not written for that possibility
21:56<FluffyFoxeh>hmm
21:56<FluffyFoxeh>I remember trying to research the difference between iptables and nftables and not getting much
21:56<dwfreed>FluffyFoxeh: I guess recent changes to nftables caused it to not initialize the IPv6 xtables system entirely
21:56<FluffyFoxeh>I thought the syntax is *mostly* the same?
21:57<FluffyFoxeh>but maybe not the details like procfs paths
21:57<dwfreed>actual nftables is quite different
21:57<dwfreed>and doesn't use xtables at all
21:57<FluffyFoxeh>hmm
21:57<dwfreed>iptables-nftables-compat lets you use the iptables commands you're used to, but converts them to nftables rules
21:58<dwfreed>the compat kernel module intializes parts of xtables to do its work
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22:00<GeorgeJetson>I am unable to ssh into my linode, even when I ssh to the IP numbers from the linode itself (which I connected to via lish).
22:00<FluffyFoxeh>I see. I will have to look into nftables one of these days
22:00<GeorgeJetson>how would I debug why ssh is not working?
22:01<FluffyFoxeh>I would check if the network interface is being brought up. Relevant commands are 'ip link' and 'ip addr'
22:01<FluffyFoxeh>You want to see an interface with your Linode's assigned IP
22:02<FluffyFoxeh>or first just try pinging google or 1.1.1.1 from the linode to see if the network works at all
22:02<FluffyFoxeh>and if it does then either sshd isn't running or something is blocking it
22:03<FluffyFoxeh>though you said your wordpress sites are down which sounds like it's not just SSH
22:03<GeorgeJetson>FluffyFoxeh: this is what ping and ip link returned - https://i.imgur.com/1sAiine.png
22:03<GeorgeJetson>maybe I should use gist to paste the output instead
22:03<FluffyFoxeh>Yeah. The important bit of the ip link output is probably above what's there :p
22:04<FluffyFoxeh>"ip route" too
22:05-!-mwalling [~mwalling@mwalling.netop.oftc.net] has quit [Quit: Bye.]
22:06<GeorgeJetson>FluffyFoxeh: this is the first part of `ip link` - https://i.imgur.com/DL1L0zl.png
22:07-!-andyzwieg103 [~Thunderbi@66-168-56-10.static.mdsn.wi.charter.com] has quit [Remote host closed the connection]
22:07<FluffyFoxeh>Well, eth0 is up, so that's good
22:07<FluffyFoxeh>What about `ip addr`?
22:07<FluffyFoxeh>and ip route
22:07<GeorgeJetson>it seems that `more` and `less` do not paginate on weblish very well
22:08<FluffyFoxeh>they should paginate fine, but it might not fill the screen because the default size the terminal uses is 80x24 or something
22:08-!-andyzwieg103 [~Thunderbi@66-168-56-10.static.mdsn.wi.charter.com] has joined #linode
22:08-!-andyzwieg103 is "azwieg103" on #linode
22:09<GeorgeJetson>`ip route` returns nothing
22:09<FluffyFoxeh>What distro is this?
22:09-!-emag [Cz3ZPZVMNW@gurski.org] has quit [Quit: Lost terminal]
22:11<GeorgeJetson>FluffyFoxeh: it's debian. But I dont know how to return exactly what version it is.
22:11<FluffyFoxeh>lsb_release -a, for the record. But I don't need to see the version.
22:12<GeorgeJetson>I should've been more descriptive - the output paginates but for a much longer screen. There must be a way to instruct more on how many lines to use.
22:12<FluffyFoxeh>Show me /etc/network/interfaces
22:12<GeorgeJetson>No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux 9.9 (stretch) Release: 9.9 Codename: stretch
22:13<FluffyFoxeh>cool
22:14<GeorgeJetson>This is /etc/network/interfaces - https://i.imgur.com/ZSJgvk8.png
22:14<FluffyFoxeh>dhcp. hmm. Does Linode have DHCP?
22:14<FluffyFoxeh>I think what you should do is enable Network Helper in the Linode manager
22:15<FluffyFoxeh>And reboot
22:15<GeorgeJetson>ping fails - https://i.imgur.com/7FIQ1BV.png
22:15<FluffyFoxeh>yeah, you have no default route
22:15<FluffyFoxeh>nor an IP address, probably
22:15<GeorgeJetson>How do you enable Network Helper in the Linode manager?
22:15<FluffyFoxeh>https://www.linode.com/docs/platform/network-helper/
22:16<FluffyFoxeh>Essentially the problem is that your system is configured to configure its network via DHCP, and I don't think Linode uses DHCP to assign addresses.
22:17<FluffyFoxeh>So your system doesn't get an address or a gateway and you can't connect to anything
22:17<GeorgeJetson>Re: https://www.linode.com/docs/platform/network-helper/ ... it was *not* enabled. I did enable it. But ADMINS TAKE NOTE: the page is called "settings" not "global settings" and there is no need to hit "Save" when you are done.
22:17<FluffyFoxeh>There's a thing called Network Helper that edits the networking config file (the location and format of which depends on your distribution) and adds the IP address automatically
22:17<GeorgeJetson>FluffyFoxeh: do I need to reboot for this to take effect?
22:18<FluffyFoxeh>GeorgeJetson: the "Global Settings" bit is to set a default for your whole account
22:18<FluffyFoxeh>Yes
22:18-!-kb [~kb@serenity.averageurl.com] has quit [Ping timeout: 480 seconds]
22:19<FluffyFoxeh>If you want it to be enabled for any Linodes you create in the future, go to the global settings.
22:19<GeorgeJetson>yes FluffyFoxeh but there is not such thing as "Global Settings" anymore... it's called Settings. The doc is out of date.
22:19<FluffyFoxeh>oh
22:19<GeorgeJetson>lol
22:19<FluffyFoxeh>That is possible. The new manager has undergone changes. And I don't actually use the new one, I still use https://manager.linode.com/
22:22<GeorgeJetson>ok rebooted with Network Helper enabled. `ping google.com` and `ping 1.1.1.1` both still fail.
22:22<millisa>ifup eth0
22:22<millisa>what does it say
22:23<GeorgeJetson>millisa: it says - ifup: interface eth0 already configured
22:24-!-mwalling is "Mark Walling" on #oftc-staff #oftc-status #oftc @#linode-clubhouse #bitlbee #moocows @#stayontopicorthebeatingswillcontinue #g7
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22:24<millisa>ifdown eth0 , the do the ifup eth0. any different?
22:25<GeorgeJetson>Here is what toggling eth0 does - https://i.imgur.com/QcUtxPR.png
22:25<FluffyFoxeh>yeah I think you didn't enable Network Helper for that Linode
22:26<FluffyFoxeh>Enabling it for your account sets a default for when you create linodes, it doesn't affect the existing ones
22:27<millisa>that IP that it lists there pings
22:27<GeorgeJetson>ah!
22:28<GeorgeJetson>so how do you enable Network Helper for existing Linodes?
22:28<millisa>oh. n/m. i'm misreading; that's a linode dhcp system or something
22:28<GeorgeJetson>and why the heck did all this start happening?! I didnt even login to this machine for weeks!
22:28<millisa>you click the ellipsis (the ...) next to the config profile you boot the linode with, then reboot to that profile
22:28<FluffyFoxeh>I didn't think DHCP even worked on Linode
22:29<millisa>dhcp4-atl.linode.com (192.155.93.9)
22:29<GeorgeJetson>millisa: but how does that enable the Network helper (click the ellipsis (the ...) next to the config profile you boot the linode with, then reboot to that profile)
22:29<millisa>did you click the ... next to the config profile and look at it?
22:29<GeorgeJetson>millisa: I did not
22:29<GeorgeJetson>millisa: partly because I have no idea which profile it is booting into
22:30<FluffyFoxeh>millisa: if Linode does have DHCP servers, then should his networking not work as it is currently configured?
22:30<dwfreed>the issue is the allow-hotplug
22:31<FluffyFoxeh>tbf I don't know what that does and didn't notice it
22:31<GeorgeJetson>dwfreed: where do you see "allow-hotplug"?
22:31<dwfreed>it's meant for devices that may not exist when the networking initscript starts
22:32<dwfreed>GeorgeJetson: sorry, should have said "was" instead of "is"; was referring to your old config https://i.imgur.com/ZSJgvk8.png
22:32<GeorgeJetson>dwfreed: so you think I should comment out that line? I never put it there and dont know why thigns starting going haywire for no reason.
22:33<FluffyFoxeh>dwfreed: still, ifdown && ifup should fix that
22:33<FluffyFoxeh>You'd want to change it to "auto eth0"
22:33<FluffyFoxeh>I think
22:33<FluffyFoxeh>But Network Helper will configure it with the correct static IP
22:35<FluffyFoxeh>and indeed, it is odd that it worked before and doesn't now
22:35<millisa>As for how to tell which profile you have booted, I do it from lish. ssh yourlinodemanageruser@lish-atlanta.linode.com , it'll show your linodes there, yourlinodename jobs <-- that should show recent jobs, one of them will be about booting and tell you the profile it used
22:37-!-andyzwieg103 [~Thunderbi@66-168-56-10.static.mdsn.wi.charter.com] has quit [Quit: andyzwieg103]
22:42<GeorgeJetson>ok I found out that it is booting into Restore 37993 - My Debian 7.6 Profile
22:45<GeorgeJetson>How do you configure the network helper when you choose to boot into a profile - https://i.imgur.com/lTUewzI.png
22:45<millisa>click the ... next to the profile and 'edit'
22:45<FluffyFoxeh>click dots, edit, scroll to bottom, enable "auto-configure networking"
22:46<GeorgeJetson>yep that was not set ... i will set it and then save and then reboot
22:47<millisa>you could change your profile label while you are in there. Future GeorgeJetson will thank you.
22:49<GeorgeJetson>change the profile label to what?
22:49<GeorgeJetson>still cannot ssh in ... let me try pinging google.
22:49<FluffyFoxeh>something more meaningful to you
22:49<FluffyFoxeh>if it doesn't work, post the contents of /etc/network/interfaces again
22:50<GeorgeJetson>When I login I get [ 162.541452] systemd-logind[3397]: Failed to start user service, ignoring: Une
22:50<GeorgeJetson>ping 1.1.1.1 works!
22:50<FluffyFoxeh>that's good
22:50<GeorgeJetson>but ping google.com just hangs
22:51<FluffyFoxeh>what's in /etc/resolv.conf ?
22:51<GeorgeJetson>this is in /etc/resolve.conf - https://gist.github.com/metaperl/6d449c0c98e755d5d7fd6c0bb5ab980c
22:52<FluffyFoxeh>that should be ok
22:52<FluffyFoxeh>sure ping google.com doesn't work?
22:52<dwfreed>try mtr instead of ping
22:53<GeorgeJetson>`mtr google.com` doesnt do anything either --- just hangs
22:53<GeorgeJetson>neither responds
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22:54-!-emag is "Michael Gurski" on #linode #moocows
22:54<millisa>does 'ip addr list' and 'ip route' show anything different than it did earlier?
22:55<GeorgeJetson>`ip addr list` looks like this - https://gist.github.com/metaperl/3e2774ba5293c97c827962e6212a90a3
22:56<millisa>definitely looks better than it was
22:56<millisa>i can ping that ip
22:56<GeorgeJetson>`ip route` looks like this - https://gist.github.com/metaperl/698352b6ecc1bbf58b9bb3059b2922e5
22:57<millisa>looks right, too
22:57<millisa>which firewall are you using?
22:57<GeorgeJetson>millisa: i dont think I'm using a firewall...
22:57<GeorgeJetson>I never set one up.
22:59<millisa>can you ping 45.79.206.1 ?
23:00<GeorgeJetson>millisa: from where?
23:00<millisa>from the linode
23:00<GeorgeJetson>millisa: that works fine...
23:01<GeorgeJetson>a shame it was taking nearly a second per ping, based on the output. But it did work.
23:01<millisa>that sounds odd
23:02<millisa>i get <30ms pings to that IP from dallas.
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23:02<GeorgeJetson>https://gist.github.com/metaperl/e215c6b0c48b1e6040d652ffd25c1933
23:03<millisa>that's sub 1ms
23:03<millisa>how about the output of 'iptables-save'?
23:05<GeorgeJetson>I got the output, but I need to do some research on configuring `more` or `less` so they dont scroll so many bleeping lines when I use them
23:07<GeorgeJetson>ok millisa please check out hte output of `iptables-save` - https://gist.github.com/metaperl/0d2c2b41756eadf900928d01c33d60c8
23:07<dwfreed>let's rule out DNS; try 'ping one.one.one.one'
23:08<dwfreed>(yes, that exists; it's 1.1.1.1)
23:08<dwfreed>oh wait, that has IPv6 too
23:08<dwfreed>hmm
23:08<millisa>you aren't booted into rescue mode are you?
23:09<millisa>(it didn't look like it from the prompts you sent, but want to be sure)
23:09<GeorgeJetson>i did not boot into rescue mode.
23:09<dwfreed>millisa: rescue mode would use the finnix kernel, iirc
23:09<GeorgeJetson>(I just chose a profile and selected reboot)
23:09<dwfreed>not the Linode one
23:09<millisa>is sshd running?
23:09<dwfreed>try ping ipv4.google.com
23:09<GeorgeJetson>`ping one.one.one.one` waits for a long time and then reports ping: one.one.one.one: Temporary failure in name resolution
23:10<dwfreed>oh, well then it is DNS
23:10<dwfreed>but why
23:10<millisa>and why would that stop sshd from listening? (I can ping the IP they had, but there doesn't seem to be much open)
23:13<GeorgeJetson>should I be looking in some system logs?
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23:18<millisa>You don't have any recently opened tickets about the linode do you?
23:18<GeorgeJetson>millisa: I do not
23:18<GeorgeJetson>not by me at least
23:19<GeorgeJetson>Another thing: I had just logged into my wordpress site 1-2 hours before this happened and created a new blog post with no problem.... then I went back to look at a blog and the website would not even serve and all these problems were here.
23:20<dwfreed>do you have any recently opened tickets from Linode that are not maintenance tickets?
23:21<GeorgeJetson>dwfreed: where would I go to look at tickets?
23:21<dwfreed>manager, there's a list of all closed tickets
23:21<millisa> https://cloud.linode.com/support/tickets
23:22<millisa>dig +short -t a linode.com @173.230.129.5 <-- does that give you anything or does it also timeout/fail?
23:23<GeorgeJetson>aha - https://i.imgur.com/c6r1bXs.png
23:24<millisa>hooray
23:24<dwfreed>yeah, those are probably still in place
23:24<millisa>that ticket probably says something about suspicious activity and they wanted you to do something about it. they are letting you in lish to at least give you a chance to still fix it
23:26<GeorgeJetson>yes, a copyright infringement claim. Thanks for asking that question... I would've never guessed... I wonder why I did notice of this ticket in my email.
23:27<GeorgeJetson>and the new cloud mgr didnt alert me to any tickets in a significant way.
23:27<FluffyFoxeh>should be a thing at the top right
23:28<dwfreed>next to your username, there's probably a number in a yellow or red circle
23:30<dwfreed>there's probably also something on the dashboard page
23:31<GeorgeJetson>"there's probably a number in a yellow or red circle" -> there a number "24" there ... when the number is so large, you figure it is a bunch of useless warnings.
23:31<FluffyFoxeh>good idea to check before figuring
23:31<FluffyFoxeh>but I understand
23:31<FluffyFoxeh>anyway, mystery solved. good ^^
23:37<GeorgeJetson>How do you expedite response to a Linode ticket? I removed the material.
23:37<millisa>phone call works
23:38<millisa>or emergency fax
23:40<dwfreed>FluffyFoxeh: so the issue I reported last night is fixed in the latest version of netfilter-persistent
23:40<dwfreed>which is only in testing
23:40<FluffyFoxeh>nice
23:41<kharlan>'emergency fax'
23:41<dwfreed>it's fixed by just removing the check entirely :)
23:41<millisa>all faxes are emergencies.
23:41<kharlan>smh if linode really has a fax machine.
23:41<millisa>they do!
23:41<dwfreed>they do
23:41<FluffyFoxeh>we got FTTH and the landline was converted to some kind of thing that goes over the fibre and I'm not sure if faxes will work anymore :/
23:42<kharlan>please tell me it's virtual..
23:42<dwfreed>FluffyFoxeh: depends
23:42<dwfreed>kharlan: probably
23:42<millisa>you get top priority using it. there's this weird ringing, some dot matrix-ey noise, and this cloud of dust.
23:43<FluffyFoxeh>kharlan: fwiw, most multi-function printers can fax
23:43<dwfreed>^
23:43<millisa>Fax: 609-380-7200 it's even in the support section. they *want* you to use it for support.
23:44<kharlan>that method seems a bit outdated to me. I like efax way better.
23:44<kharlan>okay. done.
23:44<kharlan>*faxes: "hey guys. my linode is down"*
23:44<millisa>"Everything looks good after maintenance. Please close this ticket"
23:45<kharlan>*thanks*
23:45<kharlan>*reopens ticket*
23:45<kharlan>:P
23:45<kharlan>I hate that the most. You close out a ticket.. they reply with 'thanks' and BOOM reopens it..
---Logclosed Sat Oct 19 00:00:03 2019