| --- | Log | opened Fri Oct 18 00:00:02 2019 |
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| 00:41 | <linbot> | New news from community: How do if find the Clock Speed of my Linode <https://www.linode.com/community/questions/18985> |
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| 00:49 | <FluffyFoxeh> | <Cromulent> Having nodes routed only via private IP and no public address |
| 00:49 | <FluffyFoxeh> | Just use iptables to effect the same result? |
| 00:49 | <dwfreed> | yes |
| 00:50 | <FluffyFoxeh> | block everything on the public IP, and everything except the other Linodes on the private one |
| 00:51 | <dwfreed> | or just don't bring up the public IP |
| 00:51 | <linbot> | New news from community: How do I find the Clock Speed of my Linode? <https://www.linode.com/community/questions/18985> |
| 00:51 | <FluffyFoxeh> | yes |
| 00:55 | <FluffyFoxeh> | it's not as fancy as having your own subnet for just your nodes, but there's no consequential difference |
| 00:58 | <dwfreed> | neat, the latest Debian kernel update broke netfilter-persistent |
| 00:59 | <dwfreed> | and now I'm going to get an email every hour until I patch the bug |
| 00:59 | <FluffyFoxeh> | how? o.o |
| 00:59 | <FluffyFoxeh> | isn't the persistent thing is just a glorified script |
| 01:00 | <FluffyFoxeh> | -is |
| 01:01 | <FluffyFoxeh> | and as long as the kernel can still respond to iptables, it should work |
| 01:02 | <dwfreed> | if [ ! -f /proc/net/ip6_tables_names ]; then |
| 01:02 | <dwfreed> | log_action_cont_msg "Warning: skipping IPv6 (Kernel support is missing)" |
| 01:02 | <FluffyFoxeh> | oh wow |
| 01:02 | <dwfreed> | that path doesn't exist |
| 01:02 | <dwfreed> | and that function doesn't either |
| 01:03 | <FluffyFoxeh> | I'd look to see what happened to it but I'm on my phone |
| 01:04 | <dwfreed> | I've been awake for far too long, or I'd look into it more |
| 01:04 | <dwfreed> | for now I'm just commenting that out |
| 01:04 | <FluffyFoxeh> | Good to know. I should make sure my Linodes will survive this planned reboot tomorrow with this in mind... |
| 01:06 | <FluffyFoxeh> | My idle speculation is that Debian changed a config option. No way the kernel changed that path, especially not in a stable update |
| 01:08 | <dwfreed> | I can't find any reference to that path in the upstream kernel in my cursory search, but I didn't search very hard |
| 01:09 | <FluffyFoxeh> | mm. I'll look after I sleep :P |
| 01:09 | <dwfreed> | same |
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| 03:31 | <AugustusCaesar24> | i have 4 domains pointint to the same website but only two of them work im not sure why |
| 03:31 | <AugustusCaesar24> | i put all 4 in the nginx server file so i think they should all work |
| 03:37 | <AugustusCaesar24> | i fixed it! |
| 03:40 | <@rgerke> | Nice! |
| 03:56 | <linbot> | New news from community: How can I use One-Click Apps to deploy a Proxy Server? <https://www.linode.com/community/questions/18986> |
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| 10:07 | <linbot> | New news from community: How to redirect non-www to www domain in Nginx <https://www.linode.com/community/questions/18987> |
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| 11:47 | <linbot> | New news from status: Scheduled Network Maintenance - AP-West (Mumbai) <https://status.linode.com/incidents/73z5q8z0cnk5> |
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| 12:52 | <Shaggy> | Hello I want to know how the Clone an IP theme works in Linode |
| 12:53 | <millisa> | clone an IP? do you mean clone a linode? |
| 12:55 | <DrJ> | if scientists ever perfect IP cloning it will probably be the end of the internet as we know it |
| 12:56 | <DrJ> | absolute and complete chaos |
| 12:56 | <millisa> | cats and dogs, living together |
| 12:57 | <Shaggy> | jejejejeje |
| 12:57 | <millisa> | Shaggy if you are talking about cloning a linode, that is outlined here: https://www.linode.com/docs/platform/disk-images/clone-your-linode/ |
| 12:57 | <millisa> | If you want to swap an IP with that cloned linode, you can do that too: https://www.linode.com/docs/platform/manager/remote-access/#transferring-ip-addresses |
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| 12:58 | <Shaggy> | I think the exact term ... (sorry for my bad English) ... is ip sharing |
| 12:58 | <millisa> | https://www.linode.com/docs/platform/manager/remote-access/#configuring-ip-sharing |
| 13:03 | <Toba> | netblocks and mac addresses living together. panic in the streets |
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| 13:31 | <Shaggy> | TKS!! |
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| 14:40 | <linbot> | New news from community: How do I whitelist an IP Address / Network Range? <https://www.linode.com/community/questions/18988> |
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| 21:05 | <FluffyFoxeh> | Maintenance status: In Progress |
| 21:05 | <FluffyFoxeh> | !ping |
| 21:05 | <linbot> | pong |
| 21:05 | <FluffyFoxeh> | still online for now |
| 21:05 | <millisa> | a couple of mine didn't start until about 6-7 mins after the beginning of the window |
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| 21:11 | <linbot> | New news from community: Can I reduce root filesystem size? <https://www.linode.com/community/questions/18989> |
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| 21:33 | -!- | FluffyFoxeh is "John Brooks <john@fastquake.com>" on #oftc #oclug #linode #kernelnewbies #debian |
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| 21:38 | <GeorgeJetson> | I have 2 options to reboot my Linode into - https://i.imgur.com/6abR4ol.png - how do I decide which to reboot into? |
| 21:38 | <millisa> | are they different profiles? |
| 21:38 | <millisa> | (you could have two different named profiles that do the same thing) |
| 21:40 | <millisa> | you can look at them on the 'advanced' tab in the new manager |
| 21:41 | <GeorgeJetson> | millisa: here is the advanced tab - https://i.imgur.com/bWozHxD.png |
| 21:42 | <GeorgeJetson> | (Why am I trying to reboot? Because I cannot ssh into my machine and all my wordpress sites are down.... however I can weblish right into it and `top` does not show any rogue processes) |
| 21:42 | <millisa> | the '...' to the right of the profile names has an 'edit' option that lets you look at what each does |
| 21:47 | <millisa> | from lish, you could do a reboot. it would boot whatever the last config profile used was |
| 21:47 | -!- | andyzwieg103 [~Thunderbi@66-168-56-10.static.mdsn.wi.charter.com] has quit [Ping timeout: 480 seconds] |
| 21:49 | <millisa> | https://www.linode.com/docs/platform/manager/using-the-linode-shell-lish/#understanding-lish-commands |
| 21:56 | <dwfreed> | FluffyFoxeh: it occurred to me that this machine is using iptables-nftables-compat (so all my iptables rules are actually nftables rules) and netfilter-persistent was not written for that possibility |
| 21:56 | <FluffyFoxeh> | hmm |
| 21:56 | <FluffyFoxeh> | I remember trying to research the difference between iptables and nftables and not getting much |
| 21:56 | <dwfreed> | FluffyFoxeh: I guess recent changes to nftables caused it to not initialize the IPv6 xtables system entirely |
| 21:56 | <FluffyFoxeh> | I thought the syntax is *mostly* the same? |
| 21:57 | <FluffyFoxeh> | but maybe not the details like procfs paths |
| 21:57 | <dwfreed> | actual nftables is quite different |
| 21:57 | <dwfreed> | and doesn't use xtables at all |
| 21:57 | <FluffyFoxeh> | hmm |
| 21:57 | <dwfreed> | iptables-nftables-compat lets you use the iptables commands you're used to, but converts them to nftables rules |
| 21:58 | <dwfreed> | the compat kernel module intializes parts of xtables to do its work |
| 21:59 | -!- | andyzwieg103 [~Thunderbi@66-168-56-10.static.mdsn.wi.charter.com] has joined #linode |
| 21:59 | -!- | andyzwieg103 is "azwieg103" on #linode |
| 22:00 | <GeorgeJetson> | I am unable to ssh into my linode, even when I ssh to the IP numbers from the linode itself (which I connected to via lish). |
| 22:00 | <FluffyFoxeh> | I see. I will have to look into nftables one of these days |
| 22:00 | <GeorgeJetson> | how would I debug why ssh is not working? |
| 22:01 | <FluffyFoxeh> | I would check if the network interface is being brought up. Relevant commands are 'ip link' and 'ip addr' |
| 22:01 | <FluffyFoxeh> | You want to see an interface with your Linode's assigned IP |
| 22:02 | <FluffyFoxeh> | or first just try pinging google or 1.1.1.1 from the linode to see if the network works at all |
| 22:02 | <FluffyFoxeh> | and if it does then either sshd isn't running or something is blocking it |
| 22:03 | <FluffyFoxeh> | though you said your wordpress sites are down which sounds like it's not just SSH |
| 22:03 | <GeorgeJetson> | FluffyFoxeh: this is what ping and ip link returned - https://i.imgur.com/1sAiine.png |
| 22:03 | <GeorgeJetson> | maybe I should use gist to paste the output instead |
| 22:03 | <FluffyFoxeh> | Yeah. The important bit of the ip link output is probably above what's there :p |
| 22:04 | <FluffyFoxeh> | "ip route" too |
| 22:05 | -!- | mwalling [~mwalling@mwalling.netop.oftc.net] has quit [Quit: Bye.] |
| 22:06 | <GeorgeJetson> | FluffyFoxeh: this is the first part of `ip link` - https://i.imgur.com/DL1L0zl.png |
| 22:07 | -!- | andyzwieg103 [~Thunderbi@66-168-56-10.static.mdsn.wi.charter.com] has quit [Remote host closed the connection] |
| 22:07 | <FluffyFoxeh> | Well, eth0 is up, so that's good |
| 22:07 | <FluffyFoxeh> | What about `ip addr`? |
| 22:07 | <FluffyFoxeh> | and ip route |
| 22:07 | <GeorgeJetson> | it seems that `more` and `less` do not paginate on weblish very well |
| 22:08 | <FluffyFoxeh> | they should paginate fine, but it might not fill the screen because the default size the terminal uses is 80x24 or something |
| 22:08 | -!- | andyzwieg103 [~Thunderbi@66-168-56-10.static.mdsn.wi.charter.com] has joined #linode |
| 22:08 | -!- | andyzwieg103 is "azwieg103" on #linode |
| 22:09 | <GeorgeJetson> | `ip route` returns nothing |
| 22:09 | <FluffyFoxeh> | What distro is this? |
| 22:09 | -!- | emag [Cz3ZPZVMNW@gurski.org] has quit [Quit: Lost terminal] |
| 22:11 | <GeorgeJetson> | FluffyFoxeh: it's debian. But I dont know how to return exactly what version it is. |
| 22:11 | <FluffyFoxeh> | lsb_release -a, for the record. But I don't need to see the version. |
| 22:12 | <GeorgeJetson> | I should've been more descriptive - the output paginates but for a much longer screen. There must be a way to instruct more on how many lines to use. |
| 22:12 | <FluffyFoxeh> | Show me /etc/network/interfaces |
| 22:12 | <GeorgeJetson> | No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux 9.9 (stretch) Release: 9.9 Codename: stretch |
| 22:13 | <FluffyFoxeh> | cool |
| 22:14 | <GeorgeJetson> | This is /etc/network/interfaces - https://i.imgur.com/ZSJgvk8.png |
| 22:14 | <FluffyFoxeh> | dhcp. hmm. Does Linode have DHCP? |
| 22:14 | <FluffyFoxeh> | I think what you should do is enable Network Helper in the Linode manager |
| 22:15 | <FluffyFoxeh> | And reboot |
| 22:15 | <GeorgeJetson> | ping fails - https://i.imgur.com/7FIQ1BV.png |
| 22:15 | <FluffyFoxeh> | yeah, you have no default route |
| 22:15 | <FluffyFoxeh> | nor an IP address, probably |
| 22:15 | <GeorgeJetson> | How do you enable Network Helper in the Linode manager? |
| 22:15 | <FluffyFoxeh> | https://www.linode.com/docs/platform/network-helper/ |
| 22:16 | <FluffyFoxeh> | Essentially the problem is that your system is configured to configure its network via DHCP, and I don't think Linode uses DHCP to assign addresses. |
| 22:17 | <FluffyFoxeh> | So your system doesn't get an address or a gateway and you can't connect to anything |
| 22:17 | <GeorgeJetson> | Re: https://www.linode.com/docs/platform/network-helper/ ... it was *not* enabled. I did enable it. But ADMINS TAKE NOTE: the page is called "settings" not "global settings" and there is no need to hit "Save" when you are done. |
| 22:17 | <FluffyFoxeh> | There's a thing called Network Helper that edits the networking config file (the location and format of which depends on your distribution) and adds the IP address automatically |
| 22:17 | <GeorgeJetson> | FluffyFoxeh: do I need to reboot for this to take effect? |
| 22:18 | <FluffyFoxeh> | GeorgeJetson: the "Global Settings" bit is to set a default for your whole account |
| 22:18 | <FluffyFoxeh> | Yes |
| 22:18 | -!- | kb [~kb@serenity.averageurl.com] has quit [Ping timeout: 480 seconds] |
| 22:19 | <FluffyFoxeh> | If you want it to be enabled for any Linodes you create in the future, go to the global settings. |
| 22:19 | <GeorgeJetson> | yes FluffyFoxeh but there is not such thing as "Global Settings" anymore... it's called Settings. The doc is out of date. |
| 22:19 | <FluffyFoxeh> | oh |
| 22:19 | <GeorgeJetson> | lol |
| 22:19 | <FluffyFoxeh> | That is possible. The new manager has undergone changes. And I don't actually use the new one, I still use https://manager.linode.com/ |
| 22:22 | <GeorgeJetson> | ok rebooted with Network Helper enabled. `ping google.com` and `ping 1.1.1.1` both still fail. |
| 22:22 | <millisa> | ifup eth0 |
| 22:22 | <millisa> | what does it say |
| 22:23 | <GeorgeJetson> | millisa: it says - ifup: interface eth0 already configured |
| 22:24 | -!- | mwalling is "Mark Walling" on #oftc-staff #oftc-status #oftc @#linode-clubhouse #bitlbee #moocows @#stayontopicorthebeatingswillcontinue #g7 |
| 22:24 | -!- | mwalling [~mwalling@mwalling.netop.oftc.net] has joined #linode |
| 22:24 | <millisa> | ifdown eth0 , the do the ifup eth0. any different? |
| 22:25 | <GeorgeJetson> | Here is what toggling eth0 does - https://i.imgur.com/QcUtxPR.png |
| 22:25 | <FluffyFoxeh> | yeah I think you didn't enable Network Helper for that Linode |
| 22:26 | <FluffyFoxeh> | Enabling it for your account sets a default for when you create linodes, it doesn't affect the existing ones |
| 22:27 | <millisa> | that IP that it lists there pings |
| 22:27 | <GeorgeJetson> | ah! |
| 22:28 | <GeorgeJetson> | so how do you enable Network Helper for existing Linodes? |
| 22:28 | <millisa> | oh. n/m. i'm misreading; that's a linode dhcp system or something |
| 22:28 | <GeorgeJetson> | and why the heck did all this start happening?! I didnt even login to this machine for weeks! |
| 22:28 | <millisa> | you click the ellipsis (the ...) next to the config profile you boot the linode with, then reboot to that profile |
| 22:28 | <FluffyFoxeh> | I didn't think DHCP even worked on Linode |
| 22:29 | <millisa> | dhcp4-atl.linode.com (192.155.93.9) |
| 22:29 | <GeorgeJetson> | millisa: but how does that enable the Network helper (click the ellipsis (the ...) next to the config profile you boot the linode with, then reboot to that profile) |
| 22:29 | <millisa> | did you click the ... next to the config profile and look at it? |
| 22:29 | <GeorgeJetson> | millisa: I did not |
| 22:29 | <GeorgeJetson> | millisa: partly because I have no idea which profile it is booting into |
| 22:30 | <FluffyFoxeh> | millisa: if Linode does have DHCP servers, then should his networking not work as it is currently configured? |
| 22:30 | <dwfreed> | the issue is the allow-hotplug |
| 22:31 | <FluffyFoxeh> | tbf I don't know what that does and didn't notice it |
| 22:31 | <GeorgeJetson> | dwfreed: where do you see "allow-hotplug"? |
| 22:31 | <dwfreed> | it's meant for devices that may not exist when the networking initscript starts |
| 22:32 | <dwfreed> | GeorgeJetson: sorry, should have said "was" instead of "is"; was referring to your old config https://i.imgur.com/ZSJgvk8.png |
| 22:32 | <GeorgeJetson> | dwfreed: so you think I should comment out that line? I never put it there and dont know why thigns starting going haywire for no reason. |
| 22:33 | <FluffyFoxeh> | dwfreed: still, ifdown && ifup should fix that |
| 22:33 | <FluffyFoxeh> | You'd want to change it to "auto eth0" |
| 22:33 | <FluffyFoxeh> | I think |
| 22:33 | <FluffyFoxeh> | But Network Helper will configure it with the correct static IP |
| 22:35 | <FluffyFoxeh> | and indeed, it is odd that it worked before and doesn't now |
| 22:35 | <millisa> | As for how to tell which profile you have booted, I do it from lish. ssh yourlinodemanageruser@lish-atlanta.linode.com , it'll show your linodes there, yourlinodename jobs <-- that should show recent jobs, one of them will be about booting and tell you the profile it used |
| 22:37 | -!- | andyzwieg103 [~Thunderbi@66-168-56-10.static.mdsn.wi.charter.com] has quit [Quit: andyzwieg103] |
| 22:42 | <GeorgeJetson> | ok I found out that it is booting into Restore 37993 - My Debian 7.6 Profile |
| 22:45 | <GeorgeJetson> | How do you configure the network helper when you choose to boot into a profile - https://i.imgur.com/lTUewzI.png |
| 22:45 | <millisa> | click the ... next to the profile and 'edit' |
| 22:45 | <FluffyFoxeh> | click dots, edit, scroll to bottom, enable "auto-configure networking" |
| 22:46 | <GeorgeJetson> | yep that was not set ... i will set it and then save and then reboot |
| 22:47 | <millisa> | you could change your profile label while you are in there. Future GeorgeJetson will thank you. |
| 22:49 | <GeorgeJetson> | change the profile label to what? |
| 22:49 | <GeorgeJetson> | still cannot ssh in ... let me try pinging google. |
| 22:49 | <FluffyFoxeh> | something more meaningful to you |
| 22:49 | <FluffyFoxeh> | if it doesn't work, post the contents of /etc/network/interfaces again |
| 22:50 | <GeorgeJetson> | When I login I get [ 162.541452] systemd-logind[3397]: Failed to start user service, ignoring: Une |
| 22:50 | <GeorgeJetson> | ping 1.1.1.1 works! |
| 22:50 | <FluffyFoxeh> | that's good |
| 22:50 | <GeorgeJetson> | but ping google.com just hangs |
| 22:51 | <FluffyFoxeh> | what's in /etc/resolv.conf ? |
| 22:51 | <GeorgeJetson> | this is in /etc/resolve.conf - https://gist.github.com/metaperl/6d449c0c98e755d5d7fd6c0bb5ab980c |
| 22:52 | <FluffyFoxeh> | that should be ok |
| 22:52 | <FluffyFoxeh> | sure ping google.com doesn't work? |
| 22:52 | <dwfreed> | try mtr instead of ping |
| 22:53 | <GeorgeJetson> | `mtr google.com` doesnt do anything either --- just hangs |
| 22:53 | <GeorgeJetson> | neither responds |
| 22:54 | -!- | emag [~Itoc5OI6@gurski.org] has joined #linode |
| 22:54 | -!- | emag is "Michael Gurski" on #linode #moocows |
| 22:54 | <millisa> | does 'ip addr list' and 'ip route' show anything different than it did earlier? |
| 22:55 | <GeorgeJetson> | `ip addr list` looks like this - https://gist.github.com/metaperl/3e2774ba5293c97c827962e6212a90a3 |
| 22:56 | <millisa> | definitely looks better than it was |
| 22:56 | <millisa> | i can ping that ip |
| 22:56 | <GeorgeJetson> | `ip route` looks like this - https://gist.github.com/metaperl/698352b6ecc1bbf58b9bb3059b2922e5 |
| 22:57 | <millisa> | looks right, too |
| 22:57 | <millisa> | which firewall are you using? |
| 22:57 | <GeorgeJetson> | millisa: i dont think I'm using a firewall... |
| 22:57 | <GeorgeJetson> | I never set one up. |
| 22:59 | <millisa> | can you ping 45.79.206.1 ? |
| 23:00 | <GeorgeJetson> | millisa: from where? |
| 23:00 | <millisa> | from the linode |
| 23:00 | <GeorgeJetson> | millisa: that works fine... |
| 23:01 | <GeorgeJetson> | a shame it was taking nearly a second per ping, based on the output. But it did work. |
| 23:01 | <millisa> | that sounds odd |
| 23:02 | <millisa> | i get <30ms pings to that IP from dallas. |
| 23:02 | -!- | Guest8712 [~jkorang@jkorang.com] has quit [Quit: gfw?] |
| 23:02 | <GeorgeJetson> | https://gist.github.com/metaperl/e215c6b0c48b1e6040d652ffd25c1933 |
| 23:03 | <millisa> | that's sub 1ms |
| 23:03 | <millisa> | how about the output of 'iptables-save'? |
| 23:05 | <GeorgeJetson> | I got the output, but I need to do some research on configuring `more` or `less` so they dont scroll so many bleeping lines when I use them |
| 23:07 | <GeorgeJetson> | ok millisa please check out hte output of `iptables-save` - https://gist.github.com/metaperl/0d2c2b41756eadf900928d01c33d60c8 |
| 23:07 | <dwfreed> | let's rule out DNS; try 'ping one.one.one.one' |
| 23:08 | <dwfreed> | (yes, that exists; it's 1.1.1.1) |
| 23:08 | <dwfreed> | oh wait, that has IPv6 too |
| 23:08 | <dwfreed> | hmm |
| 23:08 | <millisa> | you aren't booted into rescue mode are you? |
| 23:09 | <millisa> | (it didn't look like it from the prompts you sent, but want to be sure) |
| 23:09 | <GeorgeJetson> | i did not boot into rescue mode. |
| 23:09 | <dwfreed> | millisa: rescue mode would use the finnix kernel, iirc |
| 23:09 | <GeorgeJetson> | (I just chose a profile and selected reboot) |
| 23:09 | <dwfreed> | not the Linode one |
| 23:09 | <millisa> | is sshd running? |
| 23:09 | <dwfreed> | try ping ipv4.google.com |
| 23:09 | <GeorgeJetson> | `ping one.one.one.one` waits for a long time and then reports ping: one.one.one.one: Temporary failure in name resolution |
| 23:10 | <dwfreed> | oh, well then it is DNS |
| 23:10 | <dwfreed> | but why |
| 23:10 | <millisa> | and why would that stop sshd from listening? (I can ping the IP they had, but there doesn't seem to be much open) |
| 23:13 | <GeorgeJetson> | should I be looking in some system logs? |
| 23:17 | -!- | jkorang [~jkorang@jkorang.com] has joined #linode |
| 23:17 | -!- | jkorang is "Joseph Korang" on #linode-trust #linode-staff-offtopic #linode-staff @#linode-ss #linode-ops #linode-buadmin #linode |
| 23:17 | -!- | jkorang is now known as Guest5263 |
| 23:18 | <millisa> | You don't have any recently opened tickets about the linode do you? |
| 23:18 | <GeorgeJetson> | millisa: I do not |
| 23:18 | <GeorgeJetson> | not by me at least |
| 23:19 | <GeorgeJetson> | Another thing: I had just logged into my wordpress site 1-2 hours before this happened and created a new blog post with no problem.... then I went back to look at a blog and the website would not even serve and all these problems were here. |
| 23:20 | <dwfreed> | do you have any recently opened tickets from Linode that are not maintenance tickets? |
| 23:21 | <GeorgeJetson> | dwfreed: where would I go to look at tickets? |
| 23:21 | <dwfreed> | manager, there's a list of all closed tickets |
| 23:21 | <millisa> | https://cloud.linode.com/support/tickets |
| 23:22 | <millisa> | dig +short -t a linode.com @173.230.129.5 <-- does that give you anything or does it also timeout/fail? |
| 23:23 | <GeorgeJetson> | aha - https://i.imgur.com/c6r1bXs.png |
| 23:24 | <millisa> | hooray |
| 23:24 | <dwfreed> | yeah, those are probably still in place |
| 23:24 | <millisa> | that ticket probably says something about suspicious activity and they wanted you to do something about it. they are letting you in lish to at least give you a chance to still fix it |
| 23:26 | <GeorgeJetson> | yes, a copyright infringement claim. Thanks for asking that question... I would've never guessed... I wonder why I did notice of this ticket in my email. |
| 23:27 | <GeorgeJetson> | and the new cloud mgr didnt alert me to any tickets in a significant way. |
| 23:27 | <FluffyFoxeh> | should be a thing at the top right |
| 23:28 | <dwfreed> | next to your username, there's probably a number in a yellow or red circle |
| 23:30 | <dwfreed> | there's probably also something on the dashboard page |
| 23:31 | <GeorgeJetson> | "there's probably a number in a yellow or red circle" -> there a number "24" there ... when the number is so large, you figure it is a bunch of useless warnings. |
| 23:31 | <FluffyFoxeh> | good idea to check before figuring |
| 23:31 | <FluffyFoxeh> | but I understand |
| 23:31 | <FluffyFoxeh> | anyway, mystery solved. good ^^ |
| 23:37 | <GeorgeJetson> | How do you expedite response to a Linode ticket? I removed the material. |
| 23:37 | <millisa> | phone call works |
| 23:38 | <millisa> | or emergency fax |
| 23:40 | <dwfreed> | FluffyFoxeh: so the issue I reported last night is fixed in the latest version of netfilter-persistent |
| 23:40 | <dwfreed> | which is only in testing |
| 23:40 | <FluffyFoxeh> | nice |
| 23:41 | <kharlan> | 'emergency fax' |
| 23:41 | <dwfreed> | it's fixed by just removing the check entirely :) |
| 23:41 | <millisa> | all faxes are emergencies. |
| 23:41 | <kharlan> | smh if linode really has a fax machine. |
| 23:41 | <millisa> | they do! |
| 23:41 | <dwfreed> | they do |
| 23:41 | <FluffyFoxeh> | we got FTTH and the landline was converted to some kind of thing that goes over the fibre and I'm not sure if faxes will work anymore :/ |
| 23:42 | <kharlan> | please tell me it's virtual.. |
| 23:42 | <dwfreed> | FluffyFoxeh: depends |
| 23:42 | <dwfreed> | kharlan: probably |
| 23:42 | <millisa> | you get top priority using it. there's this weird ringing, some dot matrix-ey noise, and this cloud of dust. |
| 23:43 | <FluffyFoxeh> | kharlan: fwiw, most multi-function printers can fax |
| 23:43 | <dwfreed> | ^ |
| 23:43 | <millisa> | Fax: 609-380-7200 it's even in the support section. they *want* you to use it for support. |
| 23:44 | <kharlan> | that method seems a bit outdated to me. I like efax way better. |
| 23:44 | <kharlan> | okay. done. |
| 23:44 | <kharlan> | *faxes: "hey guys. my linode is down"* |
| 23:44 | <millisa> | "Everything looks good after maintenance. Please close this ticket" |
| 23:45 | <kharlan> | *thanks* |
| 23:45 | <kharlan> | *reopens ticket* |
| 23:45 | <kharlan> | :P |
| 23:45 | <kharlan> | I hate that the most. You close out a ticket.. they reply with 'thanks' and BOOM reopens it.. |
| --- | Log | closed Sat Oct 19 00:00:03 2019 |
