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#linode IRC Logs for 2019-12-07

---Logopened Sat Dec 07 00:00:13 2019
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05:45<hi>is there any official staff?
05:46<Zr40>!ops
05:46<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact
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07:58<JamesTK>Moo!
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09:23<tracy>hi is there any customer service here
09:23<Peng_>Not all the time. Why do you ask?
09:24<CEWS>tracy: The @s are Linode Employees, otherwise - https://www.linode.com/support/ - We may be able to assist you though, please ask your question
09:24<tracy>my website is not working. showing Error establishing a database connection, rebooting didn't help. So trying to get some support
09:24<tracy>Thanks guys!
09:25<CEWS>tracy: Is your database service running, mysql, postgre?
09:25<tracy>how do I check? I did not do anything to my website. not sure what would make it not working
09:26<CEWS>tracy: Sometimes updates, or configuration errors can make this happen - what database service do you use?
09:26<CEWS>And your OS.
09:27<tracy>centos 6.5
09:27<tracy>mysql
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09:30<tracy>I can't even log into my phpmyadmin
09:33<CEWS>Pastebin the output of; sudo systemctl start mysqld and, sudo systemctl status mysqld
09:37*JamesTK pastebins the output of CEWS
09:41<CEWS>..
09:43<tracy>Thanks so much CEWS! do you mind telling me where to enter this?
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10:04<CEWS>tracy: SSH into your linode :)
10:12<tracy>ok ssh into my linode now
10:12<tracy>sorry I'm not an expert at this, whats the next step
10:21<tracy>I did this sudo service mysql status
10:21<tracy>and it now shows ERROR! MySQL is not running, but lock file (/var/lock/subsys/mysql) exists
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10:24<chonk>if mysql isn't running, you can probably remove that file and try to restart mysql
10:25<chesty>ps aux | grep mysql
10:26<chesty>also check syslog for OOM messages I guess `less /var/log/message` (or it might be messages with an s)
10:28<CEWS>tracy: .. rm /var/lock/subsys/mysql | .. /etc/init.d/mysql start | try now? ^ However, you need to check those log files, to prevent this happening :)
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10:31<tracy>thanks so much for the detailed instructions
10:31<tracy>ERROR! The server quit without updating PID file (/usr/local/mysql/var/li94-132.members.linode.com.pid).
10:32<tracy>this is the error message after /etc/init.d/mysql start
10:33<CEWS>tracy: run the command chesty, mentioned ^
10:34<chesty>maybe check disk space `df -h`
10:35<tracy>I did run all the commands above
10:35<tracy>Filesystem Size Used Avail Use% Mounted on /dev/sda 19G 18G 0 100% / tmpfs 986M 0 986M 0% /dev/shm
10:36<millisa>your root partition is full
10:36<tracy>means I need a bigger disk?
10:36<millisa>or clear something
10:37<chonk>if you have disk allocation space left you can also resize your disk
10:38<millisa>https://www.linode.com/docs/quick-answers/linode-platform/resize-a-linode-disk/
10:38<tracy>Thanks so much for all your guys help!! I'll resize to a bigger disk right now!!
10:38<millisa>the smallest linode plan is 25gb, so you probably have some extra you can resize to
10:39<millisa>well, smallest standard plan. i guess the high memory plan only has 20
10:39<Peng_>Might be a good idea to delete some stuff and free up a little space *before* shutting down
10:39<CEWS>!point Peng_
10:39<linbot>CEWS: Point given to peng_. (16)
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10:48<tracy>It worked!!! Really was the disk deficiency problem!! Thanks soooo much for everyone's help!!!
10:48<tracy>You guys are amazing!!!!
10:49<chesty>I would see what's using your space, something like `du -xd2 / | sort -n`
10:50<chesty>might need a sudo in front of the du
10:55<tracy>du: invalid option -- 'd' du: invalid option -- '2' Try `du --help' for more information.
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11:22<chesty>hmmm, maybe -d is a new feature? centos 6 is old. probably have to do something like `sudo du -s /* | sort -n`
11:23<millisa>ncdu is my favorite
11:25<tmberg>Maybe +h also.
11:27<chesty>yeah, stops sort from working though, i find if I just want to know when dir is using the most space it's harder to scan the output and see 173K is smaller than 9G
11:27<CEWS>millisa: +1
11:27<CEWS>ncdu is great!
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12:28<linbot>New news from community: I am not able to install php 7.2 on debian 9 :/ <https://www.linode.com/community/questions/19186>
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13:12<congsinhvo>Hello
13:12<millisa>Greetings
13:12<congsinhvo>My account was cancelltion
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16:17<linbot>New news from community: How to mount Block Storage not in the /mnt folder <https://www.linode.com/community/questions/19187>
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19:38<linbot>New news from community: File size usage mismatch after adding block storage partition to CPanel server <https://www.linode.com/community/questions/19188>
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23:34<phamminhphuc>hi admin
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---Logclosed Sun Dec 08 00:00:15 2019