--- | Log | opened Sat Dec 07 00:00:13 2019 |
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05:45 | -!- | hi is "OFTC WebIRC Client" on #linode |
05:45 | <hi> | is there any official staff? |
05:46 | <Zr40> | !ops |
05:46 | <linbot> | Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact |
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07:58 | <JamesTK> | Moo! |
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09:23 | <tracy> | hi is there any customer service here |
09:23 | <Peng_> | Not all the time. Why do you ask? |
09:24 | <CEWS> | tracy: The @s are Linode Employees, otherwise - https://www.linode.com/support/ - We may be able to assist you though, please ask your question |
09:24 | <tracy> | my website is not working. showing Error establishing a database connection, rebooting didn't help. So trying to get some support |
09:24 | <tracy> | Thanks guys! |
09:25 | <CEWS> | tracy: Is your database service running, mysql, postgre? |
09:25 | <tracy> | how do I check? I did not do anything to my website. not sure what would make it not working |
09:26 | <CEWS> | tracy: Sometimes updates, or configuration errors can make this happen - what database service do you use? |
09:26 | <CEWS> | And your OS. |
09:27 | <tracy> | centos 6.5 |
09:27 | <tracy> | mysql |
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09:30 | <tracy> | I can't even log into my phpmyadmin |
09:33 | <CEWS> | Pastebin the output of; sudo systemctl start mysqld and, sudo systemctl status mysqld |
09:37 | * | JamesTK pastebins the output of CEWS |
09:41 | <CEWS> | .. |
09:43 | <tracy> | Thanks so much CEWS! do you mind telling me where to enter this? |
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10:04 | <CEWS> | tracy: SSH into your linode :) |
10:12 | <tracy> | ok ssh into my linode now |
10:12 | <tracy> | sorry I'm not an expert at this, whats the next step |
10:21 | <tracy> | I did this sudo service mysql status |
10:21 | <tracy> | and it now shows ERROR! MySQL is not running, but lock file (/var/lock/subsys/mysql) exists |
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10:24 | <chonk> | if mysql isn't running, you can probably remove that file and try to restart mysql |
10:25 | <chesty> | ps aux | grep mysql |
10:26 | <chesty> | also check syslog for OOM messages I guess `less /var/log/message` (or it might be messages with an s) |
10:28 | <CEWS> | tracy: .. rm /var/lock/subsys/mysql | .. /etc/init.d/mysql start | try now? ^ However, you need to check those log files, to prevent this happening :) |
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10:31 | <tracy> | thanks so much for the detailed instructions |
10:31 | <tracy> | ERROR! The server quit without updating PID file (/usr/local/mysql/var/li94-132.members.linode.com.pid). |
10:32 | <tracy> | this is the error message after /etc/init.d/mysql start |
10:33 | <CEWS> | tracy: run the command chesty, mentioned ^ |
10:34 | <chesty> | maybe check disk space `df -h` |
10:35 | <tracy> | I did run all the commands above |
10:35 | <tracy> | Filesystem Size Used Avail Use% Mounted on /dev/sda 19G 18G 0 100% / tmpfs 986M 0 986M 0% /dev/shm |
10:36 | <millisa> | your root partition is full |
10:36 | <tracy> | means I need a bigger disk? |
10:36 | <millisa> | or clear something |
10:37 | <chonk> | if you have disk allocation space left you can also resize your disk |
10:38 | <millisa> | https://www.linode.com/docs/quick-answers/linode-platform/resize-a-linode-disk/ |
10:38 | <tracy> | Thanks so much for all your guys help!! I'll resize to a bigger disk right now!! |
10:38 | <millisa> | the smallest linode plan is 25gb, so you probably have some extra you can resize to |
10:39 | <millisa> | well, smallest standard plan. i guess the high memory plan only has 20 |
10:39 | <Peng_> | Might be a good idea to delete some stuff and free up a little space *before* shutting down |
10:39 | <CEWS> | !point Peng_ |
10:39 | <linbot> | CEWS: Point given to peng_. (16) |
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10:48 | <tracy> | It worked!!! Really was the disk deficiency problem!! Thanks soooo much for everyone's help!!! |
10:48 | <tracy> | You guys are amazing!!!! |
10:49 | <chesty> | I would see what's using your space, something like `du -xd2 / | sort -n` |
10:50 | <chesty> | might need a sudo in front of the du |
10:55 | <tracy> | du: invalid option -- 'd' du: invalid option -- '2' Try `du --help' for more information. |
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11:22 | <chesty> | hmmm, maybe -d is a new feature? centos 6 is old. probably have to do something like `sudo du -s /* | sort -n` |
11:23 | <millisa> | ncdu is my favorite |
11:25 | <tmberg> | Maybe +h also. |
11:27 | <chesty> | yeah, stops sort from working though, i find if I just want to know when dir is using the most space it's harder to scan the output and see 173K is smaller than 9G |
11:27 | <CEWS> | millisa: +1 |
11:27 | <CEWS> | ncdu is great! |
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12:28 | <linbot> | New news from community: I am not able to install php 7.2 on debian 9 :/ <https://www.linode.com/community/questions/19186> |
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13:12 | <congsinhvo> | Hello |
13:12 | <millisa> | Greetings |
13:12 | <congsinhvo> | My account was cancelltion |
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16:17 | <linbot> | New news from community: How to mount Block Storage not in the /mnt folder <https://www.linode.com/community/questions/19187> |
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19:38 | <linbot> | New news from community: File size usage mismatch after adding block storage partition to CPanel server <https://www.linode.com/community/questions/19188> |
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23:34 | <phamminhphuc> | hi admin |
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--- | Log | closed Sun Dec 08 00:00:15 2019 |