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#linode IRC Logs for 2019-12-23

---Logopened Mon Dec 23 00:00:36 2019
00:44<FluffyFoxeh>If something is revamped, then does that mean at some point that thing was... vamped?
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01:50<wehaye>hello linode support
01:50<wehaye>please help
01:50<millisa>!ask
01:50<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
01:50<wehaye>i cant login to linode dashboard
01:50<millisa>why not?
01:51<wehaye>always get error message "Incorrect authorization token."
01:51<wehaye>even though I didn't lose google authenticator
01:52<wehaye>Is the linode manager having a problem?
01:52<millisa>use your scratch code to login; you can remove 2fa and set it up again
01:53<wehaye>i don't have scratch code
01:53<millisa>if you've lost your scratch code, you'd have to talk to support. https://www.linode.com/docs/security/linode-manager-security-controls/#recovery-procedure
01:53<millisa>(as far as I can tell, the manager is working. i'm logged in)
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02:02<shailesh>hello
02:02<millisa>greetings
02:02<shailesh>i m looking for best solution for my wordpress website
02:02<@jyoo>wehaye: We aren't aware of any login issues with the Manager. Please feel free to reach out to us so we can investigate!
02:02<shailesh>can you plz suggest
02:03<millisa>shailesh: linodes are vps; mostly linux. you get root access to do the setup
02:03<Peng_>wehaye: ...Is your clock correct?
02:03<@jyoo>wehaye: We also suggest making sure the time on your device is accurate, as that can cause issues with 2FA apps.
02:04<millisa>shailesh: check out the getting started guide to see if it's the type of thing you'd like to do - https://www.linode.com/docs/getting-started/
02:04<wehaye>@Peng sure. I just login and logout.
02:05<wehaye>but when I login for the second time after I deposit the balance from paypal, I can't log in.
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02:47<@jyoo>wehaye: We're looking at your ticket now and we'll have an update out soon.
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05:21<Georgios>is anyone here from Linode?
05:21<Georgios>am getting some weird emails
05:21-!-Georgios is now known as Guest12209
05:21<Guest12209>Payment Number: 9557245 Payment Date: December 21, 2019 This is your receipt of payment against your credit card in the amount of $1,000.00. Thank you. Please note that charges will appear as "Linode.com" on your credit card's statement. For account information and current balance, please visit the Linode Manager at https://cloud.linode.com/ If you are not the appropriate recipient of this notice, please forward to the correct pers
05:21<Peng_>I'm not, but there's an ongoing phishing campaign
05:22<Guest12209>WHAT THE HELL IS THIS???
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05:27<nate>I would suggest perhaps logging into the linode dashboard from your own typing instead of any links in the email just to be sure
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05:28<Peng_>Yes, don't click the link to login dot linode dot something or other dot phishing site dot net
05:29<Guest12209>I dont even have an account on this site?!!?
05:29<nate>What you pasted seems 'legit' enough however your client could potentially be converting what are funky/unicode/etc characters in the actual email that lead to a phishing site
05:29<Guest12209>LEGIT???
05:30<nate>Well that's the general format of linode payment receipt emails, though they usually also include the last 4 digits or payment method used to pay
05:30<nate>if that's not in your actual email, or doesn't actually match any cards of yours then it's probably something fishy/spammy (perhaps intended to provoke this exact response of causing linode drama)
05:31<Guest12209>thats what I thought
05:31<chesty>is this the first time you've received a phishing email?
05:31<nate>If the email does have payment info/4 digit numbers that match anything of yours then you might want to double check all your financial stuff
05:31<nate>email addresses are super easy to spoof if you have nothing really in place to block spoofed email
05:33<nate>chesty: I'm thinking it's more someone trying to create drama for linode by sending out fake invoice receipts, at least assuming their IRC/Email client didn't do something to normalize the URL since it seems otherwise legit
05:33<Peng_>The emails I got were HTML.
05:33<Peng_><a href="https://phish phish/">https://cloud.linode.com/</a>
05:33<chesty>harder to spoof email with dkim and dmarc
05:34<nate>chesty: sadly linode doesn't seem to do DKIM, at least on billing emails
05:34<nate>Peng: Ah that might be why it pasted like that then
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08:42<dubidub>On debian 9.11 I added this to root's crontab: * * * * * echo $PATH &> /root/TMP.log
08:43<dubidub>Tgis results in an empty TMP.log beeing created and the output sent to root by mail. Why?
08:43<dubidub>I expected the PATH to be written to the file.
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08:56<dilbert>"Almost there! We're currently reviewing your account. You will receive an email soon with more information." - How long does this usually take? I just signed up, want to create a server on priority.
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08:58<dilbert>Any official support team online?
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08:58<rsdehart>!ops
08:58<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/contact
08:58<rsdehart>I wish they had a bit more information about time frames in that message
08:59<rsdehart>so many people come in to ask that very question about account review
09:00<dilbert>You're right.
09:00<dilbert>Do you know how long it takes? rsdehart
09:02<rsdehart>It varies
09:02<rsdehart>how long has it been so far?
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09:02<dilbert>10-15mins
09:03<rsdehart>yeah, it takes a bit longer than that
09:03<dilbert>hours?
09:04<rsdehart>probably
09:04<rsdehart>I really should pay closer attention when they talk about this stuff
09:04<dilbert>Alright, weird they do this with all new accounts? why?
09:04<rsdehart>not all
09:04<rsdehart>to protect against fraud, though
09:05<dilbert>Alright, if thats the case, let me just open a support ticket.
09:05<rsdehart>probably your best course of action
09:07<dilbert>True, sent an ticket.
09:09<rsdehart>great, hope they can expedite
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09:57<chesty>dubidub, &> I believe is a bashism, i don't think it works on sh and maybe it doesn't work in crontab either
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12:49<dubidub>chesty: /bin/sh -> dash
12:54<dubidub>I found this: https://mywiki.wooledge.org/Bashism
12:54<dubidub>bash: >& and &> change to command > file 2>&1 or command 2>&1 | othercommand
12:55<dubidub>Learnt something today :)
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14:59<@pwoods>o/
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15:08<cews>o\
15:12<rsdehart>\o\ /o/
15:13<Toba>_____________________________/\____________(o/____
15:13<Toba>get the hell out of the water there's a shark in here
15:13<Toba>IT'S GOT MY LEG
15:17<rsdehart>RIP
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16:49<purplesalad>h guys, i am using a ubunu machine for some reasons for the past two days i am unable to install any packages, is there any solution to resolve this?
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21:14<linbot>New news from community: Access Webcam for php <https://www.linode.com/community/questions/19246>
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---Logclosed Tue Dec 24 00:00:38 2019