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#linode IRC Logs for 2021-02-16

---Logopened Tue Feb 16 00:00:41 2021
00:02<resoluterinku>Any support person available ?
00:09<resoluterinku>please help me i need urgent
00:18<resoluterinku>Hi please help me
00:23<resoluterinku>Any support person available ?
00:26<resoluterinku>hi Please help us
00:27<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information:
00:28<HedgeMage>resoluterinku: Again, use official channels to reach staff. They sometimes listen in here, but it's hit or miss. If you'd like the community to try to help, you'll have to be more specific about your problem. Repeating what didn't work won't help.
00:29<resoluterinku>My linode is down
00:30<chesty>resoluterinku, can you log into your account?
00:35<resoluterinku>Then ?
00:41-!-resoluterinku [~oftc-webi@2405:201:200b:a068:a192:2b3c:b222:f05c] has quit [Remote host closed the connection]
00:42-!-Rinku [~oftc-webi@2405:201:200b:a068:a192:2b3c:b222:f05c] has joined #linode
00:42-!-Rinku is "OFTC WebIRC Client" on #linode
00:42<Rinku>Hi I need help
00:42<Rinku>Please help me about linode down
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00:49<Rinku>Please help us
00:52<LouWestin>Rinku: I would send email to support
00:53<Peng_>Why is it down?
00:55<HedgeMage>Rinku: whining at us won't help. We've tried to help, you have failed to provide us with any useful information, you just keep repeating yourself. You don't seem to be filing a ticket or using other official contact info.
00:55<HedgeMage>Rinku: Demanding help won't get you help. We have no idea what is going on with your Linode unless you tell us.
01:15<Rinku>hi support person ?
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01:20<Peng_>Are you ignoring us?
01:20-!-Zr40 is "Zr40" on #linode
01:20<Rinku>hi any one help me
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01:26-!-Patel_Rinku is "OFTC WebIRC Client" on #linode
01:26<Patel_Rinku>Hi i need help
01:28<@mcivi>hey Patel_Runku, what do you need help with?
01:29<Patel_Rinku>Please check private msg
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03:48<linbot>New news from community: I can't use php curl or php get file_get_contents to the website """ <>
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04:00<Rinku_Resoluet>systemctl restart whcih service need to start for cyberpanel
04:00-!-Lektron is now known as Guest13316
04:01<Rinku_Resoluet>help me for command
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05:05-!-maher is "OFTC WebIRC Client" on #linode
05:05<maher>i need any help
05:06<maher>any one here
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05:18<@jtoscani>hey maher
05:18<@jtoscani>how can we help
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05:39<linbot>New news from community: htaccess Restriction to phpmyadmin <>
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06:27-!-Damianz is "Damian Zaremba" on #linode
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07:18<Keith_Crow>Hello, Can someone help me register on linode? I tried but there was no reply
07:18<@_brian>hey Keith_Crow
07:18<Keith_Crow>can you help me _brian?
07:19<@_brian>sure can. sometimes new registrations are sent to manual review for various reasons. it usually only takes a few minutes, but can sometimes take up to 15-20 to get through. how long ago did you register?
07:20<Keith_Crow>I just registered, do I have to wait?
07:21<@_brian>does the Cloud Manager say that your account is under review?
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07:37-!-Strykar is "vector" on #rust-beginners #oftc #linode #launches #galileo #bitlbee
07:49<linbot>New news from community: some file with SignatureDoesNotMatch <>
07:50<Keith_Crow>Hello _brian, are you still here? I got an email that my registration was rejected, can you help me?
07:51<@jtoscani>Hi Keith_Crow, I can take a look
07:51<@jtoscani>Going to send you a pm
07:51<Keith_Crow>Okay, @jtoscani
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08:09<@_brian>!point jtoscani
08:09<linbot>_brian: Point given to jtoscani. (4)
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09:53-!-Redentor is "realname" on #linode #debian-next #debian-es #debian-mx #debian
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10:50<linbot>New news from community: Linode Servers Delete <>
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11:01-!-mcintosh is "look" on #oftc-status #moocows #oftc #oftc-staff
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11:30<linbot>New news from community: Configure a Hardened Gentoo Kernel for a VPS? <>
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12:20-!-Redentor is "realname" on #linode #debian-next #debian-es #debian-mx #debian
12:39<Peng_>Do hosts in Atlanta 2 have different names? E.g. "h123-atl2"?
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13:51<linbot>New news from community: How do you authenticate a linode to prevent MITM attacks? <>
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15:10<@mcintosh>Peng_: naming will stay the same
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15:21<linbot>New news from community: does anyone have a real answer to the SignatureDoesNotMatch problem with storages? <>
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16:19<karsh>Hello! Is anyone having trouble creating a new Linode account? I keep getting email saying that my "registration did not meet the criteria we use to approve new accounts". The email and credit card info that I entered were valid so not sure why this is happening
16:23<nuevu>karsh: They don't share many details with us, but it sounds like trying to sign up while connected to a VPN is a common problem.
16:30<karsh>Hmm, I wasn't using any VPN though.
16:30<karsh>I emailed their support team a while ago but haven't heard back from them either
16:33<@jackley>karsh: do you have a ticket number? otherwise, can you DM the last 6 of the payment card you used?
16:36<karsh>no i don't have a ticket number. Will DM you, thanks!
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17:09<linbot>New news from community: How i add admins and owner to rust server <>
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18:49-!-bss is "Brian S" on #linode
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20:40<linbot>New news from community: Network Abuse Report - How to identify the issue <> || Network Abuse Report - How to identify the issue <>
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21:54<bob>can i use linode to set up vpn?
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22:52<linbot>Another satisfied customer! NEXT!
---Logclosed Wed Feb 17 00:00:42 2021