Back to Home / #linode / 2021 / 11 / Prev Day | Next Day
#linode IRC Logs for 2021-11-04

---Logopened Thu Nov 04 00:00:48 2021
00:31-!-fluffywolf [~furrywolf@172.58.46.147] has joined #linode
00:31-!-fluffywolf is "Furry Wolf" on #linode
02:37-!-viak [~oftc-webi@202.88.248.134] has joined #linode
02:37-!-viak is "OFTC WebIRC Client" on #linode
02:37<viak>Hello
02:38<viak>I cannot launch any gpu instance it says that an additional verification is needed
02:40<dwfreed>And does it not tell you what to do to complete the verification?
03:02<viak>yes
03:02<viak>it tells
03:10-!-viak [~oftc-webi@202.88.248.134] has quit [Quit: Page closed]
03:14<@jtoscani>ok
04:39<linbot>New news from community: Game server marketplace apps development <https://www.linode.com/community/questions/22071>
05:25-!-sebastianos_ [~sebastian@103.203.72.76] has quit [Remote host closed the connection]
05:29-!-sebastianos [~sebastian@103.203.72.76] has joined #linode
05:29-!-sebastianos is "Sebastian B" on #ceph #linode #fdroid #docker
05:46-!-ckuehl [~ckuehl@raziel.ckuehl.me] has quit [Quit: bye]
05:46-!-ckuehl [~ckuehl@raziel.ckuehl.me] has joined #linode
05:46-!-ckuehl is "Chris Kuehl" on #linode #debian-printing
06:18-!-jacek0731 [~oftc-webi@2a02:a31a:4047:6f80:c4bd:5c1a:377b:cac0] has joined #linode
06:18-!-jacek0731 is "OFTC WebIRC Client" on #linode
06:19-!-jacek0731 [~oftc-webi@2a02:a31a:4047:6f80:c4bd:5c1a:377b:cac0] has quit []
06:23-!-Tj [~soggy@2a01:7e00:e001:ee00:4bb4:9ead:d043:6c] has joined #linode
06:23-!-Tj is "soggy" on #debian-dpkg #virt #turris #linode #debian #debian-next #packaging
07:24-!-_brian [~brian@linode.support] has quit [Quit: Bye!]
07:25-!-_brian [~brian@linode.support] has joined #linode
07:25-!-_brian is "fraud hunter" on #linode
07:26-!-_brian is now known as Guest4902
07:58-!-DrJ is now known as Guest4906
07:58-!-DrJ [~asdf@172.93.207.30] has joined #linode
07:58-!-DrJ is "DrJ" on #vbox #linode
08:01-!-Guest4906 [~asdf@172.93.207.30] has quit [Ping timeout: 480 seconds]
08:33-!-Guest4902 is now known as _brian
08:33-!-_brian [~brian@linode.support] has left #linode [Rejoining]
08:33-!-_brian [~brian@linode.support] has joined #linode
08:33-!-_brian is "fraud hunter" on #linode
08:33-!-mode/#linode [+o _brian] by ChanServ
09:08-!-u0_a129 [~u0_a129@92.240.33.201] has joined #linode
09:08-!-u0_a129 is "Unknown" on #linode
09:11-!-u0_a129 [~u0_a129@92.240.33.201] has quit []
09:12-!-corbic [~u0_a129@92.240.33.201] has joined #linode
09:12-!-corbic is "Unknown" on #linode
09:13-!-corbic [~u0_a129@92.240.33.201] has left #linode []
10:55-!-CodeMouse92 [~CodeMouse@00025241.user.oftc.net] has joined #linode
10:55-!-CodeMouse92 is "Jason C. McDonald" on #python #packaging #linode #llvm #c++
10:59-!-DrJ [~asdf@172.93.207.30] has quit [Ping timeout: 480 seconds]
11:05<linbot>New news from community: LetsEncrypt Expiry Bot <https://www.linode.com/community/questions/22072>
11:10-!-DrJ [~asdf@172.93.207.30] has joined #linode
11:10-!-DrJ is "DrJ" on #vbox #linode
11:12-!-KindOne [kindone@kindone.user.oftc.net] has quit [Quit: The only thing that scales better than an Oracle database is their licensing cost.]
11:26-!-DrJ [~asdf@172.93.207.30] has quit [Ping timeout: 480 seconds]
11:34-!-DrJ [~asdf@172.93.207.30] has joined #linode
11:34-!-DrJ is "DrJ" on #vbox #linode
11:51-!-mohan [~oftc-webi@122.186.146.142] has joined #linode
11:51-!-mohan is "OFTC WebIRC Client" on #linode
11:51-!-mohan [~oftc-webi@122.186.146.142] has quit [Remote host closed the connection]
12:05<linbot>New news from community: Suggestion Box: vLAN and Firewall Sources <https://www.linode.com/community/questions/22073>
12:35<linbot>New news from community: How do linode works <https://www.linode.com/community/questions/22074>
13:44<linbot>New news from status: Scheduled Network Maintenance - EU-West (London) <https://status.linode.com/incidents/tmmnkg1985wk>
13:45-!-wblew [~cola@0001abf2.user.oftc.net] has quit [Quit: WeeChat 3.2]
14:33-!-[666] [~satanpol@185.51.134.237] has joined #linode
14:33-!-[666] is "satanpol" on #linode
14:34-!-sebastianos_ [~sebastian@103.203.72.209] has joined #linode
14:34-!-sebastianos_ is "Sebastian B" on #ceph #linode #fdroid #docker
14:38-!-sebastianos [~sebastian@103.203.72.76] has quit [Ping timeout: 480 seconds]
15:40-!-heller_ [~heller@46-163-218-151.blcnet.fi] has joined #linode
15:40-!-heller_ is "omit kamuts" on #ubuntu #linode
15:42-!-heller [~heller@46-163-210-69.blcnet.fi] has quit [Ping timeout: 480 seconds]
16:03-!-MTB [~oftc-webi@cpc146500-hari23-2-0-cust227.20-2.cable.virginm.net] has joined #linode
16:03-!-MTB is "OFTC WebIRC Client" on #linode
16:03-!-MTB [~oftc-webi@cpc146500-hari23-2-0-cust227.20-2.cable.virginm.net] has quit [Remote host closed the connection]
17:02-!-CodeMouse92 [~CodeMouse@00025241.user.oftc.net] has quit [Quit: Oh freddled gruntbuggly | Thy micturations are to me | As plurdled gabbleblotchits | On a lurgid bee]
17:04-!-Matt_ [~oftc-webi@2600:6c4e:117f:9380:544e:73f8:31de:eb05] has joined #linode
17:04-!-Matt_ is "OFTC WebIRC Client" on #linode
17:05<Matt_>Is anyone from Linode out there?
17:05-!-Matt_ is now known as Guest4938
17:05<millisa>Far out there
17:05<millisa>!ask
17:05<linbot>If you have a question, feel free to just ask it -- someone's always willing to help. If you don't get a response right away, be patient! You may want to read http://alexfornuto.com/how-to-ask-for-help-on-irc/
17:05<millisa>!ops
17:05<linbot>Users with ops are employees of Linode, and know what they're talking about. The rest of us are the ever-so-helpful(?) community. Official Linode contact information: https://www.linode.com/support/
17:07<Guest4938>I have a client with their website that is hosting on Linode. The company that ran their website went out of business and my client has no access to the server. From what I understand Linode has said that they can't give them access to the account because they can't confirm any of the user data from the account (credit card, etc.). Is there anyway to find out who the account holder is so we can try to contact them?
17:07<millisa>probably not through linode
17:07<millisa>is the site up at the moment?
17:08<Guest4938>yep https://olceseservices.com/
17:08<Guest4938>but I can't login and need at a minimum ftp access to delete some plugins or the htaccess file so I can get back the login loop I am seeing.
17:09<Guest4938>We have access to the domain name via godaddy but all the NS points to Linode
17:09<millisa>The cert on the IP is for 'catalystquickpages.com'. that's what redirs if you request the IP via curl
17:10<Guest4938>That statement is beyond my knowledge. Do you mean the SSL Cert?
17:11<millisa>yes. if you don't give a name and ask for the cert that's on the https using the IP, it gives back an expired cert with that name
17:11<millisa>the site itself doesn't come up - using the waybackmachine, I can see an area code contact number in Reno.
17:12<millisa>https://web.archive.org/web/20190715221057/https://catalystquickpages.com/
17:12<millisa>can't say if that's your old hoster or if they were another customer
17:12<millisa>it's mostly 'digital marketing' type snakeoil statements
17:13<millisa>your client doesn't know who they got their hosting from?
17:14<Guest4938>Not that I can tell. I have asked them to check their invoices and see if they are getting billed by someone.
17:14<Guest4938>This does help me track things down a little farther. Thank you!!!!
17:14<millisa>that's the only real way you'll get access
17:15<millisa>linode's view is going to be 'this is just some guy wanting to get into our customers system'. they won't have any way to tell if you should be allowed.
17:15<millisa>clock may be ticking too - if the out of business place isn't paying their bill, their linodes will get shutdown within the next few days usually
17:16<millisa>your site looks like wordpress. do you have a login that works in wpadmin?
17:16<millisa>if so, you will want to get one of the wordpress backup tools and dump your database and site that way.
17:22<millisa>you could also go through /?author=# requests and see if any of the usernames or the names up in the title bar ring a bell.
17:24<millisa>often someone in the first 10 will be your huckleberry
17:30<millisa>Guest4938: https://vomitb.in/obOfFwVXH6 <--dump of wp users. userid9 might be of interest.
17:33<millisa>then again, maybe that's you.
17:34<Guest4938>that is me :)
17:35<millisa>wave to the camera on the left.
17:37<Guest4938>But your tip before helped. On the catalyst page it shows a lucas ledbetter whose linkedin page shows as a previous owner of Catalyst so we will reach out to him
17:38<millisa>again, they might just be another customer. but maybe they'll know who they used for hosting
17:39<Guest4938>Thanks again, I think we may have a way to track it down.
17:39<millisa>good luck
17:39-!-Guest4938 [~oftc-webi@2600:6c4e:117f:9380:544e:73f8:31de:eb05] has quit [Quit: Page closed]
17:42<millisa>i need to find more customers that just want to give me money and forget that they're doing it
17:45-!-jesse [~jesse@00026f56.user.oftc.net] has quit [Remote host closed the connection]
17:51-!-[666] [~satanpol@185.51.134.237] has quit [Quit: leaving]
17:54-!-jesse [~jesse@00026f56.user.oftc.net] has joined #linode
17:54-!-jesse is "jesse" on #linode #debian
17:58-!-DrJ is now known as Guest4944
17:58-!-DrJ- [~asdf@172.93.207.30] has joined #linode
17:58-!-DrJ- is "DrJ" on #vbox #linode
17:58-!-DrJ- is now known as DrJ
18:00-!-MikeTB [~oftc-webi@89.238.150.172] has joined #linode
18:00-!-MikeTB is "OFTC WebIRC Client" on #linode
18:03<MikeTB>is anyone on from Linode who can help with an open ticket?
18:04-!-Guest4944 [~asdf@172.93.207.30] has quit [Ping timeout: 480 seconds]
18:05*MikeTB looks around the room
18:05<millisa>sometimes if you drop a ticket# in here one of them will pick it up.
18:05<millisa>if it's important, best bet is usually to call
18:05<MikeTB>:) thanks for the tip millisa!
18:06<kharlan>!point millisa
18:06<MikeTB>Ticket: 16454195
18:06<linbot>kharlan: Point given to the old and crusty millisa. (235) (Biggest fan: mcintosh, total: 27)
18:06<MikeTB>hahah
18:06<millisa>if it's not account specific, someone in here might know the answer
18:08<MikeTB>Trying to restore a domain name I own that associated with an inactive account.
18:08-!-DrJ [~asdf@172.93.207.30] has quit [Read error: Connection reset by peer]
18:08<MikeTB>Someone needs to unlock the domain and set it free...
18:08<MikeTB>its needs some MX love
18:10<millisa>do you still have access to the linode account?
18:11<MikeTB>Alas, no... the login no longer works and it has been locked me thinks
18:11<MikeTB>I have a new Linode account :)
18:25-!-DrJ [~asdf@172.93.207.30] has joined #linode
18:25-!-DrJ is "DrJ" on #vbox #linode
18:29-!-lsmithx2 [~lsmithx2@storm.fibreserv.net] has joined #linode
18:29-!-lsmithx2 is "lsmithx2" on #linode @#fragfm
18:32-!-MikeTB [~oftc-webi@89.238.150.172] has quit [Quit: Page closed]
19:17-!-brians [~brianoftc@brian.by] has quit [Quit: ZNC - http://znc.in]
19:21-!-[666] [~satanpol@185.51.134.236] has joined #linode
19:21-!-[666] is "satanpol" on #linode
20:09-!-[666] is now known as satanpol
21:23-!-DrJ [~asdf@172.93.207.30] has quit [Ping timeout: 480 seconds]
21:35-!-DrJ [~asdf@172.93.207.30] has joined #linode
21:35-!-DrJ is "DrJ" on #vbox #linode
21:49-!-DrJ [~asdf@172.93.207.30] has quit [Ping timeout: 480 seconds]
21:59-!-DrJ [~asdf@172.93.207.30] has joined #linode
21:59-!-DrJ is "DrJ" on #vbox #linode
22:09-!-DrJ [~asdf@172.93.207.30] has quit [Ping timeout: 480 seconds]
22:16-!-lonewulf` [~lonewulf@00020897.user.oftc.net] has joined #linode
22:16-!-lonewulf` is "U-lonewulf-PC\lonewulf" on #linode #debian-offtopic #debian #oftc
22:18-!-DrJ [~asdf@172.93.207.30] has joined #linode
22:18-!-DrJ is "DrJ" on #vbox #linode
---Logclosed Fri Nov 05 00:00:50 2021