--- | Log | opened Thu Jan 20 00:00:37 2022 |
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00:12 | -!- | joecool|mobile is "Joe" on #ck #linode |
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01:56 | <linbot> | New news from community: Can I create a website as a mirror for an existing one? <https://www.linode.com/community/questions/22363> |
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07:51 | <farizaiis> | is there a way to test Linode API with sandbox mode? |
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09:09 | -!- | CodeMouse92 is "Jason C. McDonald" on #python #packaging #linode #llvm #c++ |
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09:48 | <linbot> | New news from community: Linode Support asleep at their desks???? <https://www.linode.com/community/questions/22364> |
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10:03 | <LouWestin> | I never understand (with the exception of language barriers) why people don’t call for urgent issues. |
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10:05 | -!- | justaguy is "justaguy" on #linode #tor-dev #tor-project #tor-relays #tor-bots #tor |
10:09 | <Nivex> | Most everything is done with email or chat anymore. |
10:10 | <Nivex> | The only thing I use my phone for these days is ordering food from the Chinese place in town that still has a landline. |
10:10 | <LouWestin> | and faxing |
10:10 | <file> | don't use the f word |
10:11 | <LouWestin> | It’s still popular among users. lol |
10:11 | <Nivex> | The last time I sent a fax was for an apartment lease in 2006. Even most of my house purchase was email. |
10:11 | <file> | I am annoyingly quite aware of how it is still prevalent |
10:11 | <LouWestin> | I sent a fax last year |
10:11 | <file> | nothin' but the fax |
10:12 | <LouWestin> | I think Linode should get more reps working IRC but 🤷♂️ |
10:13 | <LouWestin> | Or some chat option |
10:13 | <Nivex> | "A fax is a little red critter that hunts geese and chickens. Half of them are males, and the other half are emails." |
10:14 | <LouWestin> | Usually I like chat/email because it’s obviously easier to send a link rather than explain on the phone where to go. |
10:15 | <Nivex> | reading an IPv6 or MAC address over the phone is pain. |
10:16 | <LouWestin> | Yeah that would be… Essh. I always warn customers at the store I work at part time that faxing is $2.10 a page (USD) when they’re holding a stack of papers. |
10:17 | <LouWestin> | Some folks get mad and I’m like well… there’s the library down the street that’s much cheaper |
10:22 | <koenig> | I think the "pick up a phone and call" vs. "send an e-mail or chat" is probably age related. My first instinct is to pick up a phone and call somebody. |
10:23 | <file> | depends on urgency for me |
10:23 | <file> | a phone call is an interrupt level event, so if it's urgent then a phone call |
10:23 | <koenig> | Yeah, I'd go with that notion of urgency. |
10:23 | <LouWestin> | Based on the customer’s complaint, I would’ve called. |
10:24 | <LouWestin> | Maybe ticket first, then call later |
10:24 | <koenig> | I also try to evaluate mentally how complicated it will be to explain what I want vocally or in text and act accordingly. |
10:24 | <file> | email is async whenever, chat depends - it's basically async whenever for here, but more interrupt than email |
10:24 | <Nivex> | When my IPv6 went to heck, I put in a ticket Friday evening, and when I didn't have an answer Saturday morning I called. |
10:29 | <LouWestin> | I called about a correction to a Linode guide since it was easier to tell someone direct than go through the whole GIT process. But it was more work to explain which guide it was. |
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11:54 | -!- | nb2 is "The Lounge User" on #linode #🔥 #💩 |
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13:13 | <Cromulent> | does anyone here use Ubuntu Advantage? |
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13:19 | -!- | sebastianos is "Sebastian B" on #postmarketos-offtopic #postmarketos #linode #fdroid #docker #ceph |
13:23 | <dwfreed> | LouWestin: you can edit the guides on github |
13:24 | <dwfreed> | navigate to the guide on github and just click the pencil; github will fork the repo as appropriate and give you an editor |
13:33 | <@pwoods> | There's also an option on each doc to edit from there. |
13:39 | <LouWestin> | I think I was at school during lunch so I figured I’d just call. lol |
13:43 | <LouWestin> | Oh I remember now. It was a typo in the guide and I didn’t want to report it via public text and possibly embarrass someone. |
13:46 | <LouWestin> | It was someone like this application will support 8 users on a 4 core Linode, when it was really like 800 users. |
13:46 | <LouWestin> | Or 2000. Something way off. |
14:23 | <devilspgd> | Any compelling reason to do Freemont vs Toronto these days? Toronto is a few more hops, slightly lower latency so that's basically a wash. But in terms of rollout of new features do either do better or worse? |
14:29 | <Peng> | Toronto has VLANs and doesn't have IPv6 /116s because it's one of the newer data centers |
14:29 | <Peng> | To the extent (mis)features rely on the new networking stack, Toronto and Fremont will be different (for now) |
14:30 | <Peng> | But for unrelated features I don't think there'd be a difference? |
14:39 | <devilspgd> | Mis-features? |
14:43 | <Peng> | I almost said "lack of features", because of /116s, but "(mis)features" was shorter and more confusing. :( |
14:52 | <devilspgd> | Ah. I was worried there were some negatives. I'm not super worried about networking features right now although VLANs maybe. I just haven't kept up lately as to which locations tend to get "stuff" first. |
14:54 | <devilspgd> | Back in the day I was in Fremont exclusively way back when it was having frequent issues, but I wasn't in a position to move at the time, and it's been rock solid lately. |
14:55 | <devilspgd> | Thanks |
14:59 | <Peng> | "NVMe Block Storage is now available in our Atlanta (USA), Newark (USA), Frankfurt (Germany), Toronto (Canada), and Tokyo (Japan) data centers." |
14:59 | <Peng> | So there's that. If you want block storage to be fast, Fremont isn't the best choice today. |
15:00 | <@pwoods> | The data center that gets stuff first is the one pictured in the "Join the Linode Team" on this page: https://www.linode.com/company/careers/ |
15:00 | <Peng> | Hah |
15:01 | <Peng> | The data center that gets things second is often Newark, though, right? :D |
15:01 | <Peng> | (Except when Atlanta is first for NVMe...) |
15:03 | <@pwoods> | With Atlanta, part of that was because it didn't have Block Storage prior to that. Our planned upgrade to that data center was stalled due to Covid, which pushed a number of things back. |
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15:13 | <devilspgd> | I may end up using block storage or maybe just object. Although if I can get away with object I'll probably toss it on B2 for cheap. Undecided, early in this project. |
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--- | Log | closed Fri Jan 21 00:00:01 2022 |